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Red Bus Complaints & Reviews

3.4
Last updated May 8, 2024
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Red Bus reviews & complaints page 84

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P
Pooja Prince
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus is late by almost 2 hours

Address:Surat, Gujarat

I've booked a bus ticket from surat to ahmedabad which was supposed to depart by 1:30am but i'm still stuck here at the surat bus stand even at 2:48am which is not at all acceptable. Redbus being a trustworthy service has been a very bad ride for me for this time. No updates about the bus via any kind of mail.
Gsrtc ac sleeper coming from borivali to surat is my ride.
Kindly help me with the status. If it's not going to come...
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K
Karthika Stalin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not received for cancelled ticket

I have booked ticket in rkt travels from thanjavur to bangalore, below are the ticket details:

Thanjavur - hosur monday, june 17, 2019
Ticket no: tn7e68488937

Pnr no: rktj6gdpd436

Rkt tours and travels

A/c sleeper (2+1)
21:50

Reporting time
22:05

Departure time
1

Number of passengers
Boarding point...
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F
Faizal Hassan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancelled by operator

I had booked ybm travels from kozhikode to pondicherry 2 weeks back through redbus app. But the bus operator (Ybm travels) has cancelled their service on 27/06/19 due to their ongoing strike against government. Till now i haven't received any refund/intimation from your side. Please resolve the matter as i have to book another means and iam running short of money now....
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K
kaukul
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding incorrect bus timings at redbus.in.

As per redbus ticket - tn7q[protected]Pnr - pbnl0001972), i booked a ticket (For my mother) on redbus.in from latur (Maharashtra) to hingoli (Maharashtra) on 26th june 2019 at 10:30 am. However, when i reached the latur bus stand the authorities at he bus stand said that the timings for this bus at redbus.in are incorrect and the correct timing of the bus is 9:45 am. Also the officials did not give me a call before bus leaves latur bus stand...
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N
Niraj 1007
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but tickets not booked

Address:247001

Please resolve the issue and refund my money at the earliest

Date of transaction
Muzaffarnagar to lucknow bus seat 6 & lucknow to muzaffarnagar bus seat 6
Total amount deduct 9360/- dated[protected].
My id code is 9340486 & my bank detail is oriental bank of commerce a/c no. [protected],
My mail id is niraj. [protected]@gmail.com...
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C
Chandrashekhar Pardeshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking canceled but money not refunded

I had booked a ticket form aurangabad to mumbai on redbus.in for the data 29th may 2019 for rs.840. However, i was not able to travel by the same so i had canceled the booking well in advance. I have contacted the customer service multiple times by all modes of communication but no proper response has been provided yet. As per their request i have shared my bank account statement with them for their verification. Every time i contact the...
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Z
Zeeshan Tanveer
from Sultanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue

Address:Mewatipur, Near civil hospital, Gorakhpur, Uttar Pradesh, 273001

I had booked a bus from noida to gorakhpur and tha bus operator name was amar travel and he cancelled the bus on that date and my journey date was 1st june. I receive the msg
Your refund request of rs 1740.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days. But till now the money has not been reflected in my account....
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V
vijaymadhukarjoshi
from Chandrapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about refund money

Address:422006

Res sir/madam
I have booked a ticket on 22april 2019, from aurangabad to pune. It was msrtc shivnari bus at about 13.00 hrs.
Ticket was costed rs 880/-
Rs 880 was deducted for two times from my account my a/c is in icici bank and it was on line net banking transactions.
Online transaction details from my account is
1) bil/onl/[protected]/ibibo grou/78115141
2) bil/onl/[protected]/ibibo grou/78114892br...
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P
Pooja Pali
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund

Address:Gautam Buddh Nagar, Uttar Pradesh

I have booked a bus from red bus on 25 may 2019. But by mistake I have booked a late night bus. So I canceled that bus and booked another one. Red bus promised me refund within a 7 working days. But it's been 1 month I didn't receive refund. I tried contact their costumer service but it was remained unavailable. So I tried to complain through chat and text by app. But it didn't work. After many attempts I contacted their costumer agent. He...
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S
Shubhankar Uttam
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus transaction failure

Address:Ambikagiripath, panipath RG baruah Road, Kamrup Metropolitan, Assam, 781024

Im hirak deka,

I made a booking from guwahati to siliguri in red bus and made payment through google pay of rs 1020 on 18/06/2019.
After payment gateway reply the response i got was "the amount of rs 1020 has been debited and ticket could not issued".

Details :-
Shubhankar uttam
Upi:[protected]@oksbi
Issuer bank :- state bank of india

To : red bus (Redbus[protected]@hdfcbank)br...
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M
Mohan Raj Rc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not credited

Address:Chennai, Tamil Nadu, 600091
Website:Redbus.in

Dear sir,
I hereby submit the following informations to lodge my complaint against the refund of cancelled ticket.
Ticket number-tn6f35810650
Date of travel-23/05/2019
Coimbatore to chennai
Ticket amount-rs.736
Date of cancellation-22/05/19
Refund amount-rs. 409.4
Amount is still not credited to my account.
Complaint through mobile app of red bus and the redbus request id is...
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A
ANURAG BHOOTRA
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very bad bus and worst service

Address:Near itc hotel, Jaipur, Rajasthan, 313001

On 23 june we two people were travelling from jaipur to udaipur from seema puja travels details are as follows
Booking is confirm to seema pooja travels. Seat 2 for jaipur-udaipur on 23-jun, at 03:49 pm. Pnr:[protected]. Bus no rj18 pa 7688. We were charged somewhere around 1800 rs for 2 people and following are my complains
1- ac was not at all working. We paid for ac double sleeper and we were harassed mentally and physically...
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R
rcmohanraj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not credited

Address:600091

Dear sir,
I hereby submit the following informations to lodge my complaint against the refund of cancelled ticket.
Ticket number-tn6f35810650
Date of travel-23/05/2019
Coimbatore to chennai
Ticket amount-rs.736
Date of cancellation-22/05/19
Refund amount-rs. 409.4
Amount is still not credited to my account.
Complaint through mobile app of red bus and the redbus request id is...
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Y
Yawar hayat
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus booking

Hi

This is regarding my redbus complaint # 9231817 and 9268808. Red bus web complaint tracker show 'resolution delayed' after 120 hours it showed "resolved" without telling a word. It seems redbus is also a cheat.

I booked tickets for 9 passangers under 2 pnrs but this bus didn't turn up rather the bus operator, bus driver and redbus customer care executive kept giving false assurances regarding arrival of bus...
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P
Poojaa Sri
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunded my money.

Address:Chennai, Tamil Nadu

I booked 4 tickets in redbus on 11th june but then due to some issues i cancelled my tickets my ticket number and pnr number is i
Chennai madurai friday, july 5, 2019
Ticket no: tn[protected]
Pnr no: 74cmue2s.
They said that the amount will be refunded on the next 5 days but still i didn't get my amount refunded. Please take some measures to refund my amount as soon as possible....
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H
Himani2206
from Kanpur, Uttar Pradesh
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refund amount still not received

Address:208005

I booked a ticket from delhi to kanpur on 6th june, 2019. Journey date was 8th june and ticket was cancelled on 7th june, 2019. Redbus told me that the amount refunding has been processed. Now how much processing time will it take?? If it is going to take a decade then please specify so that i can dodge a complaint and sue such bad service providers who take such things lightly. Ticket number is tn[protected] and pnr number is[protected]....
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P
Pavendhan selvaraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refunded

Address:620102

I have booked a ticket for june 15th in mkt travels. Still money not refunded... Exceeding the required time. My email address is [protected]@gmail.com... Contact name.. Nandhini... Number... [protected].. Please provide the response... Already i have submitted the complaint with pnr and ticket number... Hope i get my money as soon as possible. I have attached my picture what u sent the email on that day itself.. Kindly verify it and do...
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V
Vipin Valappil
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of cancelled ticket

Address:Professor, Pharmacy college,Pariyaram Medical College .P.O, Pariyaram, Kannur, Kerala, 670503

Hi,
Please update me the status of my refund. The ticket was cancelled from your end due to non availability of bus. I have managed that difficulty finding a alternative on that day. To add to that now i have to place a request for a refund. The amount is yet to reflect in my account. Do the needful

Reference phone no. [protected]

Ticket no: tn7d67415698

Pnr no: ptr720a075b2

And...
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J
Jaseem Jaleel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancelled and refund not received

Address:Jaseem manzil, Kadampattukonam, Thiruvananthapuram, Kerala, 695603

I booked a bus from TRIVANDRUM to UDUPI on 21-06-19 and without any prior notice it got cancelled and I applied for the refund, I haven't got the refund till now, I m not able to contact any redbus customer care methods, I messaged them on the app and there is no reply, this is disgusting Service from redbus.I need my money back as soon as possible or else I will have to move to the consumer Court....
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P
Pavendhan selvaraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refunded

Address:620102

I have booked a bus for june 15 th, mkt travels... Ticket number - tn7a10436165, pnr -74c39nu3.. I have attached the picture what u sent on that day.. Need a proper response from you... Already you exceeding you business days... Kindly verify that attachment and do the needful.. Hope i will get a better solution... And i would continue with your travels by coming days.. Else it's not good.....
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