Reliance Communications Complaints & Reviews

I have applied port for my mobile number ( [protected]) from airtel to reliance, influenced by call from reliance ( +[protected]. Port was approved by airtel. I got a confirmation message from reliance on new sim activation, now it reliance network not activated after disconnection of prev network. Now i dont have any network access and whomever call me for influenced to reliance not even responding my call. I am loosing my work efficiency in my work due to network issue

Sir,

I want to bring to your kind attention and request you to kindly flash the information to public who are giving their online complaint with hope to resolve.

Few fake people may call the innocent complainant and ask the card details.

I just got a call from [protected] and I strongly believe it a fake call
who was asking for 10 rupees payment via their online phone system to resolve my problem.

Kindly do the needful.

Regards,

Adv. Mukesh Sharma

My number is [protected].

After a lot of negotiation, I paid Rs. 800 as final settlement for closing the service. The amount was collected in person by a reliance representative.

Still I'm receiving text messages to pay the bill.

What kind of explanation is the reliance gonna give for such looting. I already paid Rs.800 without even using your service of 4G.

Please look into this issue.

Solve the issue please. I'm really frustrated.

PS : If someone speaks from Reliance, Please speak in English or Tamil. I don't know Hindi.

Sir i have lost my no [protected] so pls block my no some one using my no so pls block my no. Pls block my no sir i have lost my no [protected] so pls block my no some one using my no so pls block my no. Pls block my no sir i have lost my no [protected] so pls block my no some one using my no so pls block my no. Pls block my no sir i have lost my no [protected] so pls block my no some one using my no so pls block my no. Pls block my no

Dear sir, I am Sanjay Goyal from Delhi, Currently i am using 5 connections under corporate plan which is of Idea network . I got a call from Reliance call centre no.[protected] was offered me for MNP. when i said that i am interested he forwarded the call to his senior person and he conformed the details.Same day i got call that reliance executive want to collect document for further process, i said ok and he came to me. His Name was JITENDRA ([protected]). he collected all documents along with mnp code and security deposit amount 1, 500/- rs. for 5 connections and issued a receipt having serial no.-8394 dated 30/11/16. the receipt is representing Channel Partner of Reliance communication named Great India Communication, Having address- 169/3, 2nd Floor, Govindpuri, New Delhi-19, E-mail ID- gic.[protected]@gmail.com, contact no. [protected]. But i have no update till now after daily followup & nobody get response from that side .

Dear Sir,
My Reliance data card connection No: [protected]. I have been using this connection past 5.5 years. Due to CDMA to 4G upgrade I wen under lot of hurdles and raised many complaints..

During this time, customer care said your monthly rental will be waived off. But it as only half amount of my month bill though the entire month internet was not available.

Due to all these frustrations, I have decided to terminate my connection. Here after I checked with Reliance outlet, my connection was terminated.

after 2 months I got a called from Asha @ [protected] stated to pay ~ Rs.1500 and said all my concerns and she asked me to pay Rs.900 and the remaining will be waived off. She told she will close this issue.

after a month I got a call from Charan @ [protected] that I need to pay ~ R.1695. Again repeated all history and he went off.

After two week again I got a call from Nandini @ [protected]. Again I told all my concerns and she accepted and she will close this issue immediately. I do have all proof for the Email, SMS for the same.

And 7th dec 2016 ..One female employee called me and started shouting and threatening me with below questions and she did not allow me to speak.
1. Speak professionally.
2.Do you have evidence that you have terminated. Do you know court will not accept Email, SMS, chats. I need only proof.Show me that.
3. Come to court and pay your amount with all Fine.
even more. I do have Audio recorded in my mobile. If required I can send all the proof.

"Im totally upset and do not know what should I do" for someones mistake. Could you please help me to proceed further. If reliance could have said that you have to pay this much and that day itself my connection will be closed. I do not know, why they are giving this kind of hurdles to customers.

I have ported my reliance postpaid connection to BSNL in the month of August 2016. But it is more than 3 months and my security deposit money have not been returned to me. So I request you to look into the matter so that I get the refund as soon as possible. I have also cleared all bills before porting. My mobile no. is [protected]. My email address is [protected]@yahoo.co.in. Thanking you. Amitava Dey Purkayastha

Sir i have postpaid connection which i am suffering since 2 yrs...they r not making me port out...every time i submit dociments to other company they declining every time saying technical reason...also i asked for convert to prepaid they not allowing that too...even i am asking for lower monthly rentals they r forcing me for 4g plan ...saying no other options u have ...plz help me

I had informed customer care to close my data card
3 month back (sept 2016) and customer care confirmed me the same
two days back i got a mail regarding the payment of 2628 rs as bill till november 2016

i got a e-mail
Ref No: Reliance ADV/DEC16/D2416374

To,

MAHENDRA SADASHIV PACHPOR

FL NO C-6 KRISHNA GARDEN MANIKBAUG

SINHAGAD ROAD PUNE PUNE.

Re: Invitation to Conciliation as per provisions of Section 62 of the Arbitration and Conciliation Act, 1996.

CAF[protected],

MDN [protected],

Sir / Madam,

Under Instruction from and on behalf of our client Reliance Communications

1. You had availed Telephone/Data Card service from my client under CAF[protected],

2. That you failed to adhere the terms and condition of the CAF agreement by not making the payment of the outstanding amount in time and the same was not paid despite repeated, request, reminder and personal visit made by my client.

3. That was on date an amount of Rs. 2628/- is due and payable by you in the aforesaid CAF No[protected], to my client. However my client in the interest of good customer relationship intends to explore the possibility of a settlement, through process of conciliation and accordingly intends to refer the dispute to Mr. IRFAN who would act as a conciliator for an amicable settlement.

4. In case you are interested in settling the matter, amicably, and out of court, by the process of conciliation, as aforementioned, you are called upon to attend the conciliation camp, being organized at RELIANCE COMMUNICATIONS RELIANCE COMMUNICATIONS, Bldg No B-18, Office No-A-1, Ground Floor, Kubera Park, Kondhwa, Pune – 411040 On Saturday 24 December 2016 between 11 A.M. to 5 P.M.. In case, however, you fail/avoid to come forward for conciliation, on the said date, the present invitation shall be deemed to have lapsed/rejected and in such event, our client shall be constrained to initiate appropriate legal proceedings against you to their logical end for the recovery of its dues at your risk, cost and consequence. The present communication may also be treated as a final opportunity from my client, towards the amicable settlement.

5. This is to put to your notice that in event of your rejecting the present invitation I have instructions from my client to initiate further appropriate legal proceeding for the recovery of the amount due from you.

6. This notice is issued to you without prejudice to the right and claims available to my client under the Terms & Conditions of CAF Agreement.

Please contact On No: IRFAN [protected] (reli.zen.[protected]@gmail.com) for further information.

Cheque/DD payments to be made in the name of "RWSL A/C RIS".[protected].

Please Send Cheque /DD on below Address.

RELIANCE COMMUNICATIONS, Bldg No B-18, Office No-A-1,

Ground Floor, Kubera Park, Kondhwa, Pune – 411040

BY NEFT

Account Name Reliance Webstore Limited

Account No. [protected] (Current Account)

Bank Name Standard Chartered Bank

IFSC code: SCBL0036084

After making the payment, please provide Bank Name, UTR code and Transaction Ref No.

[protected][protected][protected][protected]

what does it means they didn't close my connection
i didn't receive any call form relianse from last one month
and suddenly sent me this type email
after requesting several time.

Mahendra Pachpor
mahendra.[protected]@gmail.com
[protected]

Called executive and asked about Internet recharge and also got message from reliance saying that 149 rs recharge get 1.5gb 2g data but once again i got same plan which was already done before.. And also registered complaint but not got resolved and also closed complaint without my knowledge after that called 3 person but nobody answered properly and haven't got any reply from them .. Just refund my amount or give me that data plan offer as per your message.

Hi,

Reference to reliance subscriber ID[protected], I am using broadband service about to 1 year.

In previous month my connection was not working so I had requested for terminate this in frustation, but now want to continue this service, in-between

Reliance broadband service got much irritating and I had logged lots of complaint regarding connection free flow . after logging complaint it

get closed and no one was called me, currently want to continue this service.

As I called you toll-free number an executive (AFREEN) says me that your connection got terminated but still I am using it .

at the time of installation there was cut piece wire installed which leading intermittent disconnection .

We have converted our Aircel no in Reliance Postpaid. Postpaid is successfully but this is workable for 5-6 days but after few days this is not working. When we call to your company then they told us that our document is not submitted properly. Our company has submitted document properly but your company executive is not submitted our documents in your head office. Your executive says that I have already submitted your documents in the head office. But that no is not working. Your executive is confusing and he is not attending our call and not come in our office. So we can take any legal action against Reliance Telecom Services.

We have a proof that your executive is not come in our office.

I got a call from An agent named, Binod and Seema, calling from Reliance communications, to get me anew good number. They send their agent, took my documents and charge 300 rs..with a slip, address was A-17, ground floor, 60 foota road, pul pehladpur. Till now it is not activated and when i call them they do not receuve my call, and once in a while, agent named Alas Seema receicves call and says, till tommorow 7 your no will be activated..They are completlt fake..please take strict actions against them..

Respected Sir,
I have rupees 159 balance in my mobile no. [protected] on 1 Dec 2016.
I checked my balance on 6 Dec 16 at 12 AM then balance was Rupees 63.76.
I again check my mobile balance on same day 6 Dec at 2.50 PM then balance happened Rupees 33.76.

Rupees 60 Deducted between 1 Dec 16 to 6 Dec 16 at 11 AM.
and Repees 30 deducted between 12 To 3 PM on 6 Dec 16.

Total Rupees 90 (60+30) Deducted from my mobile balance by mistake of company.

So please see attached picture of balance and Refund my mobile balance 90 Rupees.

Hi,

Rupak Kishor & my reliance no. is +91-[protected]. I am not using any vas facility service and not near future. But as per balance notification my account balance deducted Rs. 40. And this is not once, this is done regularly. Which is frustrating. Repay back my balance, because this is not for once that has happened.

Please reply as soon as possible.

Regards
Rupak Kishor

Since I haven't receieved any response to my porevious complaint from Reliance, I'am submitting a new complaint, please see all the details below as mentioned in my previous complaint. I am still receiving threatening calls and text messages from Reliance. Can anyone please help me in this case?

Hi Sir/Madam,

My name is Mayur S. Bhoj
My Netconnect Id: [protected]

I am also victim of reliance data card. (False promise on 4G plans plan change without intimation / sending excess bill amount / no response on service complaints / reliance threatening by messages)

GREATEST WORRY! Reliance Customer Care ([protected]@relianceada.co, [protected]@relianceada.com and reli.zen.[protected]@gmail.com) and Reliance Appellate Authority are not even acknowledging the complaints sent via EMAIL? Why? To avoid litigation?

Before upgrading to 4g we were told that the plan will remain same, there will be no change in current data plan rentals & benefits. Please see attached image for proof, I also have e-mail confirming that there will be no change in plan. Still reliance have changed the plan without informing me and sent incorrect bill (this is the reason I have decided to terminate reliance connection). If a customer is using postpaid plan he has right to take permission or information of any plan changes. No Call, SMS or Alert was sent. As a result like many postpaid users I have received bill in the range of 2500 as my UNLIMITED plan ([protected]@599) was changed to LIMITED plan without informing. Not only this, my services have been stopped until I pay the bill.

Also, connection which stopped working when reliance was upgrading to 4g. For 2 months I suffered and paid my bills even when I couldn't use net. I had to go for alternate connection as a backup. After calling consumer care repeatedly (avg call hold time 20 min each time)

Now am getting mail of going to Lok Aadalat and Pre-Litigation No LK/OCT16/Z8OCT105008... This is HARASSMENT and causing me so much of inconvenience, because of this my personal life is getting affected and this behaviour does not suit the dignity and stature of Reliance.

Please can someone look into this matter and take strict action against Reliance as there are thousands of consumer complaints registered against reliance.

Regards,

Mayur Bhoj

This refers to our GSM No.[protected] (Old No.[protected]).
1)We refer to your email dated 14/11/2016 saying that the services of our number are terminated.
2)Also we have attached Reliance Customer Care Email dated 28/11/2016 acknowledging receipt of our payment of Rs.234/-.
3)Now we have received a bill for Rs.867.05 attached herewith.
Please note that at the time of disconnection, we were told by Reliance Communications Ltd. there is an outstanding of Rs.233.45. To this effect we request you to kindly refer your email dated 14/11/2016 which is attached herewith.
The said outstanding has been paid by us and has been duly acknowledged by you vide your email dated 28/11/2016.
When the number is terminated already and all the dues are cleared, why you are sending us a fresh bill.

I am using reliace 4g postpaid sim card from few days and I am not seeing proper network in Cognizant office located at F3 building, Manyatha tech park, Rachenahalli, Hebbal Outer ring road, Bangalore - 45. I sent a mail on 22nd Nov 2016 regarding this worst network service. and as per the last email I have got on 28th Nov 2016, the issue will be resolved before 6:35 PM on November 30, 2016. But till now its not resolved and no further update on my complaint. Worst network service and worst customer care.

Dear sir/madam,

Myself s. T. Akhtar using this ported airtel to reliance postpaid [protected] number from last one year.in the november month, bill generated of rs. 389. I was interested from postpaid to prepaid. So i visited r3 multiservices rourke la odis ha. They told me last month 389 rs bills and 91 rs of this month are due. Kindly paid it and submit your document within 3 hours this sim will convert from postpaid to prepaid.

I told them this bill amount is already deducted from my credit card. But they said sorry sir we don't receive any amount. Then i paid 480 rs to r3 multiservices for reliance communication near railway station, rourkela, odisha on 2nd dec. 2016.

Again 389 rs deducted the amount of my credit card and credited to reliance postpaid number [protected] on 5th dec. 2016. I am sending the all necessary evidence of double bill payment of rs 389. Details of again payment through credit card are below.

Please note that the following new bill has been processed by hdfc bank smartpay:

Biller name: reliance communications ltd
Mobile no (Rim no) with std code: [protected]
Billing account number:[protected]
Due date: 10th december 2016
Bill amount (Rs ps): 389.00
Pay amount (Rs ps): 389.00
Pay date: 3rd december 2016
Transaction id: txhc34100775

I also visit the reliance store then i checked the billing account information of postpaid there its showing double amount of rs 389 credited. I also sending the snapshot of the account information of the post paid account information.

Now i have requested you kindly refund the 389 rs in my credit card account or recharged the 389 rs.in my prepaid mobile number [protected]. I contacted on this number [protected] and they said to me kindly mail us the acknowledgement then we can initiate the refund process. Kindly take it seriously and refund the rs 389 as soon as possible.

Thanks

Warms regard,
S. T. Akhtar
Mobile number [protected]
Email id - [protected]@gmail.com

Enclosures:-
1) paid all dues on 2nd dec. 2016 in reliance store.
2) payment acknowledgement of rs 480 on 2nd dec. 2016 on my email.
3) hdfc credit card payment acknowledgement.
4) hdfc credit card statement of 389 rs deduction.
5) credit card bill statement pic.
6) payment acknowledgement of rs 389 on 5th dec. 2016 on my email.
7) hdfc reliance rs 389 paid mobile message snapshot.
8) reliance paid bill acknowledgement mobile msg
9) post bill showing amount credit in [protected] postpaid account information.

I didn't subscribed any services on my reliance prepaid sim still they deduct 5 rupees and sometimes 1.5 rupees. I don't know what's wrong with reliance sim. Are they so poor that they are doing illegal things, shame on their. My number is+[protected] northeast circle india. Can anyone have idea that how to get rid of these illegal deductions. I don't believe in this company but i wants to retain this number.