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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Samsung India reviews & complaints page 892

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J
Jaibir Singh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint NO. 8411917985 In Samsung Service Centre

Dear Sir

I Submit my Complaint Detail in Samsung Service Centre On Toll Free No. My Comlaint NO. is [protected] on Dated 28 of Sep. 2009 but i Did'nt Rec and resposnce against this complaint.
I call more than 10 Time after they send their tecnician to repair my TV on 1st oct. The Tecnician told me that he have to take the Kit of TV to workshop and Will Place the kit after repair next day
but now 6 days passed...
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T
tanu srivastava
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inappropriate and unprofessional behaviour of senior staff of Samsung.

Dear Representative,



This is regarding my handset number SGH-J210. I have submitted my handset to your Samsung India Electronics, Nehru Enclave, and Kalkaji, New Delhi, India branch on 26th September, 2009.



My work order No. is [protected]. Your representatives asked me that it will take a week’s time to repair the handset and I can collect it on Saturday i.e., 3rd October,...
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M
manoj
from Mumbai, Maharashtra
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aon setting

have been active gprs(aon) service this time i have been call custmer care center too many time for gprs(aon) setting in my mobile i am using sumsung GT-S5603 hendset still i cant recive setting for this service and not used this service pl do need full, i cant talk with custmer care excuti......
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R
R. PRABHAKAR
from Kalavai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BURNT DOWN AND NO RESPONSE FROM SAMSUNG

THE LCD TV SUDDENLY STARTED TO BURN AND SPOKE, WHILE THE TV CONTINUED TO SHOW. DIFFICULT TO REGISTER A COMPLAINT WITH SAMSUNG. I HAVE BEEN WAITING ON THE ALL FOR OVER 30 MINUTES...
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S
SONU JINDAL
from Agra, Uttar Pradesh
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LATE DELIVERY DUE TO UNAVAILABILITY OF PARTY

Dear Sir / Madam,
I m sonu jindal bought of samsung phone W619 on 06.02.2009 i have got some problem with the phone, so, i submitted my phone on Samsung Service Center on 12.09.2009 (MS Electronices ) it was told that my phone will be repaired with in 7 days but now it has been near about four week but i have not got my phone back.i have visited this service center 5 times and call them 8 times but i have not got any resoponce from...
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A
Abhishek Bhardwaj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

heating of battery & not charging,battery temperature too low or too high ,phone not staring now

i purchased new samsung star S5233 moblle on date 26 June 2009 form Hotspot, Ambedkar Road,Opposite UTI Bank, Ghaziabad.
One day it suddenly shut down.I turned it on. It happened two three times after an interval of number of days. After that it was working well.So, I didnot bothered.
Now for the last past few days, this problem arouse again.I again suddenly turned off. When I turned it on, it was showing that your battery is...
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R
rajesh kumar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Software Hang & Low battery Back up

I purchased this Phone 6 Weeks ago from "e-Zone" Pune.
From Second day it shows problem of low battery back up & Phone not disconnected after call for next 30-50 sec.In last 5 weeks i had visited 3 different Samsung Service centers as recommended by Samsung customer Support executives but till facing same problem. All service centers kept my phone for 2 to 12 days to repair it but ......'
Even Samsung...
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K
KRISHNA KUMAR DIXIT
from Lucknow, Uttar Pradesh
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hanset problem

Sir with due respect,

i purchased a above said mobile on 30-09-09. Next day i went to my sister's home in the same city,
and i found there was no network. i was there for around for two hours. i also thought of their might be network problem.Again next day i was on the same place & faced same problem. then suddenly i thought to put my sim card into some other mobile set, then i was so surprised to see there...
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D
Dr Nikhil Kumar
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unresponsive and incompetent service

I have a Samsung Plano 34" TV (Model CS34Z4HF). It has developed a fault and does not switch on. I logged a complaint with the Samsung helpline and they sent a 'technician' to repair it. The problem was rectified and the TV functioned properly for less than 24 hours and the problem recurred. A complaint was logged again and a so-called technician was sent again. This 'technician' without so much as touching the TV...
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J
Jasbir Singh Arora
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manufacturing Fault. No replacment done

Sir,

We have purchased Samsung 1 ton window AC AW12ZKA 303174 on 21.05.2009 vide bill invoice no. 1066 and book no.22 .

AC was not working properly since day 1 and several complaints were lodged to your service centre and the authorized dealer Sachdeva and Sons. Saharanpur.

But despite our repeated reminders complaints were not attended properly.
Service centre people have visited and inspected...
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S
seemablagun
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forgot my password

Hello,
I am writing to you on behalf of Mr. Madan lal, the owner of this Samsung product (mobile). This to inform you that somehow I forgot my password that I registered during the activation of my mobile phone. Please help me by providing me my password on the above mentioned email-id. I will b greatly thankful to you.

Thanks & regards,
Seema blagun
(On behalf of Mr. Madan lal)...
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R
Rajesh sahu
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

touchpad is not working

sir my phone touch pad is not working properly from last three months while it is in warranty but i have lost my bill so please issue a new bill for my phone. I have purchased it from Mandi (HP).neary 8-9 month before i have forget its exact date. My mobile detail is as follows
My mobile model :SCH-W339
RATED:3.7V[protected]ma
FCC ID :A3LSCHW339
JUN 2007
[protected]
168D1BEA
MY battery model...
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S
shankar dutt pandey
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service provigen of sgh L-700

Dear Sir ,
I have a sumsung mobile model SGH L-700 Purchased on 1/12/2008 , from starting to till this product give me pain . this is the 6th time i have go to samsung service center . but still my cell not repaired . deatils of mails given below ...

Bill & complint recit is attched.ad




Dear sir,
As per disscuttion with you i m sending bill &...
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S
s.harish
from Ongole, Andhra Pradesh
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replacement of t.v.

i purchased a samsung lcd t.v.from chennai ,after eight months one line appear on the screen . i complainted after one month serivce person come,but he not able to something. He said i will replace new t.v.& said u have wait for 25 days .but till date i have not received any msg almost 45 days over. Take action to replace t.v. otherwise i will go to consumer counil notice & compliant.
...
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N
nitesh garg
from Basi, Punjab
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HANGED OUT AND FEATURES NOT WORKING OUT

I purchased new samsung metro 3310 mobile phone on the seeing the fabulous features in affordable price range. I was very excited in the beginning however, when i start using the handsfree (provided free with set) i found that its push button in the handsfree wire which is to change the fm radio station is not at all working...
and its inner application also hanged out on the second day after i purchased it.
so now friends its...
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M
MKI
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Damaged Refrigerator Delivered

E-Zone’s Advance Receipt No.: [protected] dated 26-Sep-2009
Refrigerator Model Code: RT27YBMS1/XTL
Refrigerator Serial No. 04524ZAS800674X

Unfortunately I chose to buy a Samsung Refrigerator from your outlet on 26-Sep-2009. On 28-Sep-2009, a damaged refrigerator was delivered to our residence. Immediately I launched a complaint and protest with Ganesh Prasad who assured me of a replacement by Samsung officials....
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M
ms mala chauhan
from Bhopal, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no replacement for broken plastic shelves and vegetable box

i bought a 320L samsung fridge in 2004. within 3 years o[censored]se all the shelves and the vegetable box started cracking since they were made of plastic. when i approached the service centre in pune and later on in indore, they could not provide me with fresh shelves despite repeated visits. i have literally taped the shelves to hold them together. in effect, the fridge has become useless for all practical purposes.
moreover, its cooling...
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PREM JACOB
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Model No : CS29M50

We have bought a 29" Flat Colot TV Samsung Model No : CS29M50 , the pictures are oval at the top and color patches appear at various places in the screen , in wite background the screen appear yellowish , we bought from Samsung Show Room SAKSHE ELECTRONICS ,NO 84 GN Chetty Road Chennai , We found the patches at the time of DELIVARY we called upon the sales person (PRASAD, CELL NO : [protected]) he told it will be rectified if not it...
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S
sandip.deb
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting handset in time

on 07/08/2009 I have submitted my Samsung SCH_B239.In its authorized service center in kolkata.OPTIMAL SOLUTION,54 barasat road,barrackpor.they asked for the original bill and all the other accessories with the voter-id xerox, and told me the set will be replaced or refunded to me with in 1 week..but till date there is no responce from there side. when ever i call they tell me it will take time..
i do have the work order slip....
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L
Lalit C Gandhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD Panel problem just in 2 yrs.. Repair cost Rs.25,397/-

Hi,
I brought LCDTV 32" from JP Electronics Borivali, Mumbai, model no.LA32R81bm/XTL on5th july 2007. Suddenly on 3rd sep 2009 picture become total white having blurred image. After calling service person from Samsung ,found the fault in LCD panel. I brought by spending Rs. 55,000/- I can't belive to spend Rs. 25,397/- Today market cost itself is in the range of Rs.33,000/- to Rs. 38,000/- I feel Samsung co. will understand...
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