Swiggy Complaints & Reviews

I had placed a food order through the Swiggy app from the registered number [protected]. The prepaid order was accepted at around 8.30 p.m. with delivery time of 35 min. But I never received the order. I also did not receive any confirmation call/sms for any delivery.
I waited until 10 p.m. and then checked my app, it indicated the order status as delivered.
I tried to contact the customer care repeatedly. After many trials,...

I ordered some dishes from new india rashoi yesterday night approx 1:30 am money is diducted but order is not placed and there is no refund and any confirmation message is come
So can you check this and refund my money
Money spend = 330rs
Registered no:[protected]

Call me asap for more information
One more thing is no costumer care no is helpful...

On 31st dec 2019, i have ordered chicken bharta from rang de basanti dhaba kolkata, but i have received wrong food i. E., dal makhani and paneer makhani. It was not expected from swiggy delivery as i was charged for chicken bharta rs.210 with discount but got different food which is not acceptable. I want refund as soon as possible. Please do the needful....

I have provided instructions to the customer eecutive to deliver the instructions to the delivery executive they told okay but at the time of delivery executive they had behaved rudely with me.

And one more issue is even if i didn't cancel the order they had cancelled the order instead of calling on the number proived and they had out fine on me for cancelling the order...

Hello i ordered two items yesterday & the delivery boy showed such a rude behaviour, the way he talked to me was not appreciable.
He was not at all supportive & cooperative towards delivery of the product neither did he took an initiative to call as i called him took an upfront to make him clear the address but from the other side i got such an unpleasant response that despite of my pre payment of rs 260/-for the order i didnt took...

Because i have been asking serious questions to swiggy, swiggy has blocked my account.

I still had 18 days of super swiggy service left in it for which i paid but they did not even care before blocking my account.

I had few issues with poor service by swiggy for which i had reached out to support and they simply ignored everything else i said and just focused on the part where i expressed that i would not live...

Ordered pizza from 'La Pinnoz' karkardooma branch, New Delhi on 31st December 2019. Stupid swiggy delivery guy came and took out pizza box from a NORMAL BACKPACK. I was shocked to see pizza box coming out in vertical position. Even before accepting the order, I asked him, "don't you think pizza would have been in bad shape like this?"

To this, he said, "humhare paas isse bada bag nahi hota" (we don't have bigger bag than this)....

I ordered 3 items in which only 2 items were delivered, but the bill from the hotel was mentioned 3 items. When raised the complain they mention they can refund only half amount in swiggy.
When the item has not been received, its common concept to return the food item amount which has not been delivered. Why are they not handling such basic issue. I wanted the hotel to call me so that i can mention this problem but i received response...

Ordered and the food was not delivered due to goo[censored]p from the restaurant. Now swiggy refuses to pay me the amount and just says sorry . I am asking my own money and they are not paying me refund plus never got the food . Please help. I placed the order on 29th Dec from Pune. I placed a plate of Idly, a plate of Idly vada, Moong salad, Sheera. The swiggy team called me saying moong was not available . On the App I selected the option saying...

I'm quite seriously concerned that the Customer Service Rep. do not come with any money change to pay them by cash. We cannot go out to get the required change. Pls ask the rep. to get sufficient change when delivering the items.

The Swiggy Customer Rep, when came for delivering the Karachi Bakery items on 31/Dec. did not come with enough money changes to return the balance amount. We found it extremely difficult to pay him...

Hi. I ordered a meal for my family through swiggy app on 30th of December 2019. I received a completely different order. The items were completely different. The entire order was different. I have attached the order slip in images.

I went to the help section on the app to raise a complaint and I see there is only an email option. I was quite sure that the email will not be attended immediately. In this case i wanted an immediate...

I ordered my lunch at our office through swiggy, the delivery executive is called me 4-5 times but i am not available at seat my mobile phone is not with us and unfortunately i am not picked his phone. i return to seat after sometime swiggy send me messages your order is cancelled and you charges Rs.60/- as cancellation fee. swiggy delivery partner duty is over the phone is not picked and order is cancelled, delivery partner dont visit the...

Hello, frankly speaking don't even know whether anyone would even see this complaint. Ordered food from mcdonald's vizag, and had paid 629rs for the order.in 5 mins i got a call from deliveryman from swiggy for confirmation of the location, which was common. But tat person also asked whether the order is cash on delivery or it's been paid. I told him, its paid. After 40 mins i get a call from swiggy saying the order was not placed. Which...

Dear sir
Swiggy is not good delivery partner because last night i have experience ordered some food at 11.27 pm they are properly showed me the pickup and preparation order but after 25 minutes i got a call from delivery partner he telling me about food spilled after he saying you can re-order or take a help from swiggy help center after it started chat with executive he keep saying me we are checking your issue please stay on the...

Today, i placed one order with swiggy. After almost 45 minute, i received a call from swiggy saying that the delivery person met with accident & the food cannot be delivered. It was almost 1.45 pm & i was very hungry. The caller offered me to cancel the order. I told him that i don't want to cancel the order. I want my food. He assured me that he will place another order immediately & i will get food within half hour. After 20 minutes, nothing...

Order number [protected]

I ordered 2 veg burgers worth 303 rupees from burger king using swiggy app. I got my order after half an hour when i opened it was one non-veg burger. I complained to swiggy customer service. They said they feel sorry but they denied helping with refund or delivering my original order.

This is fault of swiggy delivery team. I am vegetarian, there is no use of non veg burger to me. Please...

I have order from swiggy on 29\12\2019 with order id - [protected] where my order was incomplete (Missing couple of items) for which i already paid online and post conversation with swiggy support team they didn't deliver back the missing food and neither the refund amount of my food item.
They were providing a voucher of rs 50 only where in my food item which totally got waste as it was incomplete was of rs 185.

Highly...

I have ordered food from swiggy in the trust which swiggy claims about hygiene and delivery of good quality of food. But i have received opened and already consumed food.
Post multiple times contacting with swiggy customer care team they have just acknowledged the issue and in a grievance, i received only "sorry".
I have just lost the money for the food which i could not eat....

I have ordered food in swiggy app. It's been 1 hour waiting order didn't reach me. Once i get asked customer care chat. They was not placed properly to the restaurant by swiggy. They said they will full refund.

My real problem can't they check immediately and solve the issue. Only after waiting for 1 hour and that too i only approached not the swiggy

And also i checked with delivery guy. He said to me. The order...

Hello,
Avijit this side.
My registered mobile number - [protected]
Order id : [protected]

I have ordered mixed fried rice and chili chicken combo with 4 tawa rotis, restaurant delivered some veg jeera rice. As soon as delivery person delivered the food, i had contacted over chat support and over call, both side requested me to mail for food replacement. Now look into this and before taking any action just...