Tata Sky Complaints & Reviews

It’s been six days the problem is unresolved. The technician came and did it fix the problem.. Instead cancelled the request saying he could not do it. Since then everyday i raise a complaint and it’s cancelled on some pretext or the other. Today i called to cancel my subscription and they again requested for a chance. The technician did call but only said that in your area it will take time and that the local cable ppl in your area don’t...

I have logged service request to update the current standard set top box by HD box on 15th April around 3 PM, now its 17th April 12 PM and I have called customer care 4 times but still service request is not scheduled. A fake entry of call being made to customer (i.e. to me) on 16th April at 9:43 Am, which is not happened. All all time when i called CC i got same answer that CC will escalate this and I will get call in 2 hrs. But no response....

Hi tata sky team,

This is to highlight your service and nature of looting customers daily.

As per the government guideline and policies, every users have the right to select their preferred channels which you don't. I have been highlighting this issue to your customer care 3-4 times but hopeless attempt. All the sites works fine (Both app & web) but the site to select channel never work. Is this how you loot...

Initially I had subscribed (Subscription Id: [protected]) for annual subscription of Dhamaal mix pack and as per new regulations of TRAI they had modified the same pack accordingly and my plan cost was Rs. 396.00 with due date as 20th July 2019 with Rs. 946.00 as balance in my account. Today I had modified my pack as per the new terms after discarding the old packs and my present pack cost is only Rs. 296. So my plan has reduced by Rs. 100....

I am on a long duration pack valid up to oct 2019. But suddenly they have shifted to new pack without my consent. When contacted they have refused to continue my long duration pack which is valid up to oct, 2019 without obeying trai regulations to continue the existing long duration pack as per consumer wish.

I want to continue my long duration pack...

Msg dt 13-04-19: hi! We will contact you on rmn in 2 working hrs to take appointment for visit. Tatasky wo no# 1eyasod5 will be attended in 24 hours.

Msg dt 13-04-19: tata sky installer visit for wo#1eyasod5 is scheduled between 14/04/2019 18:40 & 19:40 in case of query pls contact our helpline on[protected]

Msg dt 14-04-19: tata sky installer visit for wo#1eyasod5 is scheduled between 15/04/2019 16:40 & 17:40...

TRAI guidelines gives the consumer to choose packs beneficial to them. Point no. 11 at page 6 of Frequently Asked Questions in official website of TRAI I.e trai.gov.in clearly states that 11. What if annual subscription charges are paid by a subscriber in advance? In case a subscriber has availed any scheme with advance charges paid for future lock-in period like an annual plan the distributor shall continue to provide services for such committed...

It was been 2weeks that some of our channel were not working so we complaint to tatasky and on every visit they say your lenses is fail your wire is not good or your clamp is not proper .We fed up of their services took over priced money I had to pay 500 for that thing every time and no bill was provided by company claiming that he was from tatasky and not even sharing the details of him please help me with this...

Reference above here undersigned regret to informed you that i had subscribed above package on september 2018 by paying rs. 8500 annually. Which covered all channels and had maint/installation benefits.

My tata sky id :[protected]
Complain no : 1exhatt8 & 1eszz95y

On 01.04.2019 they had modified my subscribed package without my knowledge/permission. Present package not covering all the channels as per subscribed...

We asked for changing fish from our balcony to terrace on 7th April. On 9th again we called and after that the signal also was not there on our tv.but till yesterday np action was taken. Again yesterday I called and the customer care again took down my complaint the no of which is WO#1F0T3TbI. After that the technician came today and said oh I don't have tools so I'll come on Wednesday. Then I started calling customer care again then he said...

Hello,

My customer id : id[protected] - paid 11100/- for services.

I have raised complaint # 1f2eluoy, tata sky services have been revoked without intimation, now they are stating its dth change in government polices.

I have got credit of rs. 3576.76/- even if we divide the cost it would be 4400/- i should get credit back they are unable to provide proper break up of this.

This is...

Its really disappointing to note that the customer care executives are not able to understand the problem and they do not want to resolve the problem also. I am not able to view most of the channels i used to watch. But my subscription amount has been doubled. Earlier it ws Rs 160. Now its 300+....

My subscriber i'd is [protected] and my registered mobile no. Is [protected]. I subscribed for one year dhamaal mix pack in august 2018. I want to remain with the one year pack which was paid by me on 16th august 2018 and valid till 16th august 2019. But from 31st march 2019 tata sky abruptly and without my consent discontinue some of the channels subscribed and paid by me in advance which is highly objectionable and against the policy of trai....

I purchase a ebook worth Rs 665/- via google play and the money was deducted from my bank, but i did not get the purchase i paid for and i didn't even receive the receipt. But the amount is debited from my account and not yet refunded. Kindly look into this matter and resolve issue and please make sure that the amount is refunded. I've attached the proof regarding the payment.
ref id: [protected]IGAFXQIYC7...

Its really a painful matter that, after a long association of say 3 years, tata sky executive asked me to pay 2000₹ in cash for the new connection instead of providing me the replacement. Not only this, they hv asked me that since my box is physically damaged (Don't know how when where) now i have to purchase a new connection...
Don't u feel, u guys are now started cheating your customers. Its really a matter of pain & distress for...

I had raised a request to tata sky to split my connection, i was assured by the tata sky team that for the split of the my connection, i will be assisted by the tata sky team within 24 hours and the maximum timeline would be 72 hours.
Post the above advice, the form was sent on the 10th april.
I followed up with the tata sky team on 12th april itself and was again given an assurance that my request will be resolved by 13th april.br...

Hi

This is shijo, my tata sky id [protected], i have been opened a complaint with tata on 9th april 2019 (Wo no # 1er3gdib issue is no signal) till now i did not get any resolution from tata, 'n' number of times i contacted with tata customer support always they say with in 2 hours you will get call back from tata but i never get any call or any technician help....

I have paid online for new connection tata sky dth

I have not got any sms nor enail yet from tata sky

I have tried calling the customer care since morning no one is ready to help out

I did not get any subscriber id yet and when i checked with the customer care they says that number is also not registered,

I have already dropped an email to them but no response yet
br...

IRRESPONSIBLE AND NEGLIGENCE IN SERVICE OF TATA SKY

REF. : ILLEGAL DEDUCTION

OUR ACCOUNT GOT DEACTIVATED WITHOUT ANY REASON. WE PAID RS. 400+250=650/- FOR PRIMARY AND SECONDARY CONNECTION AGAINST DEMAND OF RS. 575/- BY TATA SKY ON DATED 11/3/19 FOR A MONTH (EXCESS RS. 80, LAPSED BY TATA SKY?)

DISCREPANCIES IN SERVICE OF TATA SKY ARE :-

1. EARLY THIS MONTH OF 06/04/2019 FOR VIEWING...

My account got deactivated without any reason. I paid rs. 400 early this month for viewing the channels for a period of one month and my subscription period ends only in the 1st week of may 2019. But tatasky deactivated my account. Tata sky incorrectly debited rs300 my amount for "dish relocation" service whereas no such work was done as i live in a gated community where we share common dish.
Consumer name: s nath, bangalore...