Tata Sky Complaints & Reviews

I have taken tata sky connection february 2018, now from february 2019 onwards my set top box is not working properly, to get channels it takes hours, so i asked tata sky to replace the product, after sending several mails & calls to tata sky customer care now they are telling your warranty was expired, so we can replace the set top box with charges of around rs.450 like they are telling, where the product is defect why it's chargeble..., so i requested to replace the set top box without any chages because it's just one year 3 months old. My user id[protected].

I was not using the connection for a sometime now and once i'm back switched on my tv to fine this pairing error my rmn is [protected] please help me get this sorted out as this ipl season.
I need to recharge for star sports and start watching ipl so please get this sorted at the earliest. It s a bit frustrating on why i get such errors from a reputed company please sort this out

I recharged annual package about 20 sep 2018. As per trai, i can continue same annual pack with out any change/increase price and term of subscription. I asked to tata sky customer care to continue my same plan. Tata sky representative told me that you must change channel otherwise they change automatically channel subscribe. I asked again as per trai i want to continue. I also inform them to read frequently asked questions on trai site question no. 11. They force me to change channel subscriptions.

This complaint is regarding the recharges I've done using my TATA Sky's Bharat QR code. i made payment with punjab national qr code paymnet option. I just scan the code from my T.V and entered the amount about 500 .the amount was deducted from my account but I didn't get any recharge in my TATA Sky account.
I spoke to customer care executive many times they said that the bank is responsible for the failure and they said contact your bank for this.

SUB ID—[protected]

I have been repeatedly requesting your local office at hyderabad to relocate my tata sky connection with id [protected] at my new address. Yesterday your technician visited the site and promised to install the same next day i. E. 28 march 2019. But he could not turn up and give the connection. The same has been conveyed to your local operations centre but they have also not deputed your staff for connecting tata sky.

Serving to customers is not materialised.. I hope at least now you will do the needful in the matter
Extremely unhappy for your service hope will improve.. Look into this so that others won't suffer..
Thanking you

On the above subjected matter i am demanding statement of a/c with details that how they had given credit after trai rules implementation, but very regret to say that no statement since april 18 is provided inspite of more than 20 complaints and calls on toll free no.
There is no transparency which create doubts but no effect on them in the matter, should we go to consumer forum for minor problem, once we request to tata sky for providing details as required.
K l vadhwani
[protected]
[protected]@yahoo.in

Tata sky vale no jo 100 ncf channel ka list de vo dusre dth operator se alag hai unhe usme sare malayalam, tamil, bhojpuri, kannada language ke channel da rakhe
Mere dusre operator ka services bhi unke 100 channel ncf vale alag hai
Jab mene tata sky valo se pucha or kha jo apne channeldiye hai vo muse channel no vise chaiye to unka koi jabab nhi aaya
Mai trai se appeal karta hu pl. Issued 100 ncf channel ko sabhi operator par ek ho jisee jo hum 130 rs de rahe hai vo sahi channel ke de rahi hai ya nhi

Hi Added the channel with out my permissions and if i ask to provide the conformation or proof mean they are not providing . They subscribed the channel and deducted 300 rs.When i call them and ask for the proof they dint sent anything added 100 rs . Remaining 200 has to receive.

Tatasky ID: [protected]

They activated on 15 th Feb .

I b. Murali has taken a tatasky connection in the month of january and now as trai has started i had issues with the channels so for that i would like to change the pack in the tata sky app but the problem here was the dealer himself kept all the details of him like the name and rmn so i would like to change those so please help me for this also the customer service representative are very irresponsible and rude not helpful at all totally ithink waste of taking the connection

Tata Sky Satellite DTH TV Subscription ID: [protected]:
On 20 Mar 2019, Wednesday at about 8:30 PM, the TV suddenly started displaying the message that the signal is lost. Despite re-starting the TV & Set top box multiple times the signal was not restored. The next day at about 8 AM, a complaint was given on the Tata Sky Toll free no. The Executive assured that the technician shall attend to the problem in 2 hours & no charges shall be levied on the subscriber. None came or called. A follow up complaint was given in the afternoon. Again another assurance that the technician shall visit the next day, Friday, at 6 PM. Eventually, the technician visited, in our absence & presence of our housekeeping staff on 25 Mar, Monday & rectified the problem & left. No report or bill / invoice was given. Today, the attached SMS was sent about deactivation of our connection. We have unfairly been penalized & robbed of our rights. Therefore, we demand immediate restoration of the connection & extension of free subscription for 4 days, since the problem was only attended to on 25 Mar, Monday, when the complaint was registered on 21 Mar, Thursday. Pl note that these 4 days were holidays. Thank you.

Tatasky id no.[protected]. I paid rs.218 as against rs.169 but i am not getting all the channels as before. As pver the trai direction i paid revised charges. Before revised tarrif i used to get all telugu channels as eam tv. Abn. Maa, gemini etc. Now i am getting only some etv channels and maa tv. I am not getting abn gemini tv etc. I am not getting call connected to cell no.[protected] for no. Of times i am vexed the tatasky. The complaint cell is not working properly. It is not easy to register my compaint what to do

Hello. I have used my tata sky set up box till yesterday. But today it shows, 'this is the wrong card for this set up box'. I have recharged annual package this december, and so i am sure that the validity exists. No channels other than the 'tata sky advertising channel' appears. I tried re-inserting the card. But it doesn't seem to be working. Any solutions?!

Respected sir,
I had activated annual pack subscription on tata sky on nov 2018.
After trai regulation on channel charges.
Tata sky forcefully migrated my annual package on 23rd march 2019 and activated some package without my permission and without informing me. It's been noticed that cause me loss as compare to my annual package subscription.

As per my understanding (According to trai regulations):-
1) i have the choice to continue annual package till contracted period.
2) service provider should give me the option of whether to continue the package till contracted...

I have disconnected tata sky about a year ago. Now i need to reinstall tata sky on new premise so raised a relocation request.

Relocation request (1donb8a1) was raised on 25th march and it got auto cancelled without any information.

I raised the concern with tata sky and they raised another request (1donb8a1) was raised that also got auto cancelled without any information.

I dont get any information on why the request got cancelled and whenever i asked them they just a raise a new request.

Unable to add times movies add-on pack and discovery add on pack, Tata sky Customer care and website forcing to migrate away from existing yearly subscription to add new channels and they say no other way to add new channels and must migrate if not will be migrated automatically, the customer care does not give ample data and says they have been told not to give any more data.

I have recently reallocated from New farakka to berhampore .I am a very old customer of tats sky and have raised a reallocation request for cable connection several times.My problem is not resolved and each time I speak with customer care of Tata sky, they take the address and gives fake promise of sending technician from Tata sky.This is an ongoing issue since a week.I am really disappointed with this kind of service from Tata sky

I am a user of tatsky but i lost my old rmn & i cant reset password or unable to change rmn i want to change my rmn to provided mobile no. So i can see all my recharge messages & recharge offers & also i can login to mytatasky once again so plz change my tatasky rmn to the rmn given below

Subscriber id : ([protected])
My new no. [[protected]]
Change my rmn plz

I recharged my TataSky with Annual My 99 Tamil Apr18 pack by paying Annual amount around 1800.00 Rs on November 2018. Recharged successfully and I got the validity upto November 2019. On 24-Mar-2018 TataSky Cancelled my Annual subscription by saying TRAI changed the price so we are cancelling your package. But I already paid for year so TakaSky should not cancel this package for customers who already paid in advance. Could you please help to resolve this issue.

Subscriber ID: [protected]
Mobile : +91-[protected]

Please let me know if you need more details.

Thanks,
Jegatheesan

Respected sir,
I had activated annual pack subscription on tata sky on nov 2018.
After trai regulation on channel charges.
Tata sky forcefully cancelled my annual package on 23rd march 2019 and activated some package without my permission. It's been noticed that cause me loss as compare to my annual package subscription.

As per my understanding (According to trai regulations):-
1) i have the choice to continue annual package till contracted period.
2) service provider should give me the option of whether to continue the package till contracted period or not
3) consumers should not be facing loss because of the trai regulations

It seems tata sky (Service provider) has violated all these provision and they are not helping me with there helpline number.

Kindly help me regarding this issue.

Thank you
Email id - porus. [protected]@gmail.com

I raised my complaint many times to tata sky for channels dropping from the platform.
As at the time of connection, tata sky assured me that we will be having all channel available on the tata sky platform and they charged me rs.8500/- for the same.
Now there are many channel showing that it will be the drop from the platform of tata sky in a few days.
I launch the complaint to taka sky call center as well but they didn't resolve my queries and closed my ticket without my concern.
Please help me in this regards.

From :
Vaibhav sonawane
+91 [protected]