Tata Sky Complaints & Reviews

Dear Sir,
I am a customer of TATA Sky Cust Id: [protected]
I was shifted my home from Madiravedu, Thiriuverkadu to Pallavan Nagar Thiruverkadu on[protected].

For that i have raised a relocation request with you, your engineer came and install the dish in my new location (Work Order No: 13MU82US) and i was paid Rs. 300 for the same.

You may check the amount deducted Rs. 300 towards relocation in...

Sir/madam,
This is to bring to your kind notice that i am a resident of escon arena society in zirapur, punjab. My tata sky id no. Is [protected]. We are not getting proper signal of all the channels of our pack from last 20 days since we have shifted here. Please look into this matter as soon as possible or else i will have to change my connection.
Thanks
Rashmi

I had tried to recharge my tata sky account on 14 june 2018. The transaction went unsuccessful though amount was deducted from my bank account.
I have called your teleservice 8 to10 times and have not received any proper answer to correct the deficiency. I have spoken to your tele-executives also and at last i write two mails [protected]@tatasky.com but till date no one bother to reply. They were very dissappointed. I request you to fefund the amount paid towards the same.

I have never expected such poor service from a reputed service provider like tata sky.

Tata sky transaction id: [protected]

Bank transaction id: ebil/l5716_tatasky l5716-/[protected]

Amount :rs 440

Please refund my amount asap.

Thanks

My tatasky customer#is [protected]. Another customer in this complex with id# [protected] prakash kumar, who requested seems for shifting,
Your service personnel wrongly disconnected mine. My service is active upto december 2018. Pl rectify
Sreekanth
[protected]
Sairaghava enclave, e block 306. Kailashnagar, chandanagar, hyderabad 500050
[protected]

My subscriber id is not showing on tset up box ask when i click it say click on yellow button but when i click option is press home or call from registered rmn imy old sim was lost so i am not able to call from rmn signal problem in tatasky and even my subscriber id is not showing. I hd reset my tatasky so that signal will be good. But after somedays same problem occur no signal. And the big problem is that in little rain tatasky signal is lost. Due to this i get frustrated.

Dear sir/madam,

My name is rahul kumar, i have purchase a tata sky dth connection on last 2 years back, due to some issue my address is wrong
My address
Vill-samauddinpur
Post-maincha
Dist-gautam buddha nagardear sir/madam,

My name is rahul kumar, i have purchase a tata sky dth connection on last 2 years back, due to some issue my address is wrong
My address
Vill-samauddinpur
Post-maincha
Dist-gautam buddha nagar
Pin-201310
But my address kamudipur dadri this is worng plz my address change

Complaint of no signal not attended even today, even after 14 days despite continuous daily follow up. Today again they have confirmed that the complaint will be attended, but still no action from tatasky.in fact, no technician from tatasky had visited in my presence for last 14 days.
Complaint not attended even today, even after 14 days. Today again they have confirmed that the complaint will be attended, but still no action from tatasky.
In fact, no technician from tatasky had visited in my presence for last 14 days.
The customer care executive are making false statement that technician visited. They are all corrupt and totally unprofessional, unethical. Why technician did not call me if they visited???
This is happening for last 14 days.
I have already filed complaint in consumer forum.
The entire episode narrated once again as below:
Tata sky — complaint of no signal not attended for last 14 days despite repeated reminders
Tata sky id: [protected]
I made a complaint of no signal on 14th july.in the chat conversation had on 14th july, i explained in detail to your customer care executive that this no signal problem happened every now & then for almost 5 times in last one year. Every time i got it attended personally by paying directly to tatasky technician mr. Prajapati through my personal expenses. But, problem was never rectified permanently. This all things i explained in my chat conversation on 14th july that how your technicians are extorting money from customers and that's why they are not attending it permanently. You can refer chat conversation. I was assured by tatasky customer care executive that complaint will be attended on 14th july.
But, the compliant was not attended.
Hence, further on 17th july i made again complaint that my complaint was not attended. I received a sms that complaint will be attended on 18th july. But, again complaint was not attended.
Again, on 18th july, i made complaint that my complaint was not attended. I received a sms that complaint will be attended on 19th july.
Since, 14th july, my complaint is still not attended. Also, there was no response & feedback from tatasky.
Such unprofessional, customer-unfriendly, irresponsible & totally unresponsive behaviour was never expected from company of repute like tatasky.
Anyways, enough is enough.
Now, i am disconnecting my tatasky connection permanently and i will take some cable tv connection.
But, i am going to make a complaint against tatasky in consumer forum & also spread word in social media about unethical business practices by tatasky, for causing me mental torture, trauma, frustration & hypertension; and i will demand a compensation on this account.
Is there anybody in tatasky who can see this nonsense going on.
I am continuously following up for attending to my complaint since 14th july, without any response from tatasky.
Every morning i am receiving a message that my complaint will be attended on that day... But, after that no response on that day... When i follow up with them.. Then in the every evening i receive messages that my complaint will be attended next day.
This is happening for last 14 days.
This is just beurocratic behavior and red tapism.
Can anyone explain me this unprofessional, customer-unfriendly, unethical behavior of tatasky.
They are supposed to be punished with heavy compensation for mental torture to me for last 14 days.
And despite my such serious complaint, nobody had ever tried to call me to resolve my complaint.
Since, complaint not attended even today, even after continuous follow up for last 14 days, but still no action from tatasky.
I have already filed complaint in consumer forum and moving with legal process in consumer court.
D k bajpai
[protected]
Tata sky id: [protected]

Customer service is irritating. They keep on revising the amount and without informing customer they keep on removing the channels, when they adding channels they are increasing the cost but when they remove channels they are not reducing the cost and when i asked to deactivate the account they are asking me to submit my set of box which i brought from amazon and they are saying we won't refund the setbobox cost. Won't suggest it to anyone

My parents using tatasky id [protected]. I did recharge online on 24 may 18 for rs 850/- and opted 99 monthly pack with two add on pack. Suddenly in july i noticed my monthly pack changed to ultra and rmn changed by tatasky to some strangers number without our consent. Earlier also twice they did so. I did a complaint on ph 15 days back, nothing listent yet...

Email sent date: 26th july 2018
Email sent to [protected]@tatasky.com, [protected]@tatasky.com

Here is the case with the subscriber id: xxxxxxxxxx

My setup box stop working and i complained online, technician visited my hose and replaced the setup box device on the 13th august 2017 (The device has mentioned 12 months of warranty period) without giving me any document for the warranty and receipt for the payment which i made on the 14th august 2017. I got the email statement for the transactions where it’s clearly charged for the visit of rs. 599.74
Within a year on the 18th july 2018 setup box device again got stop to start, i called the tata sky executive and explained the case. Again, the technician came to my home replaced the device where it’s mentioned device has 12 months of the warranty period and it’s reflected on my tata sky account warranty end date as 17th july 2019.

I raised the query and communicated with the complain # 16d75y9f, i was informed issue will get resolved within 24 or 48 hours from the nodal officer where i had chat with the three executives explaining my case, no one responded to my email from [protected]@tatasky.com, [protected]@tatasky.com.

I have the transaction statement for the period: 01/08/17 to 31/08/17, current month july 2018 transaction details where it’s charged 400.00 as hdlg chrgs of hd swap box and 100.00 as service visit on 19 jul 2018, the chat receipt where i conveyed the case.

Sir/madem
Iam ravi
My mobile number is [protected]
Complaint is tatasky reprasantative person has comed into my office telling that you got an offer on tata sky that was you nominated
To tatasky offer is when your not watching the tv your paymeent not cutting amount, we are taken the sky ceeonnection and iam given topaytm transfer, after 1 weak tatasky box fetting called me we are comming to you home iwell tell come, and iam asked the person this offer is running on tatasky he sid no, i asked mareng to you telling lie, he was confusing and he telled that iwill give refound to your money in 15 day, ok you give me to canslation number he said ok
And thats time to this time he is not liffting my phone manger/and exeqtive
So plese refound my money back
This persons to charege lie all of people thafting thay money
And the tata sky mangername was (Muthyia murli dharen)
His mobile number is ([protected])
His assicent repransantative name was (Ghowthami)
And his mobile number is ([protected])
Plese take to action two members plese

I, sharmila basu, (Registered mob no [protected]) had registered a complaint with tatasky for non-receiving of signal on both my tv set (One hd and one normal). It was a sunny weather and both tv sets were prompting "due to bad weather tv is not receiving signal". One agent was sent to my residence when my mother was at home. He collected rs.1000/- (One thousand) cash and changed my normal set top box to hd.

I had never requested for hd for the 2nd tv set. This is extremely worst, derogatory service provided by tatasky. When i came back home and tried to call to both agent and the call centre, the person at call centre disconnected the call without finishing the conversation. 2nd time, someone named niranjan picked up the phone and refused to divulge the details of the previous call. He gave me the complaint number16lsem3l (25th july'18 at 8.45 pm). The agent refused, that he had come to my residence to for service. I fail to understand, what kind of service are we getting after being a loyal customer for 7+ years.

Tatasky appoints agents who fail to give service to the customers and tatasky's reputation is going at stake. It is extremely shameful.

I want a strict action on this act and refund of money immediately, failing which i will go to consumer forum.

Recently i asked tata sky for relocation services. Subscriber i'd - [protected]. First they asked me to uninstall current dish with 200 rs charges in which their technician told me that they could only remove the dish and not the stand and told us that we would require a stand to purchase. So we got dish with us from old address & we asked the dish installer to install it with charge of 300 rs. When installer came, they told us that we would either need to get old stand or we would need to buy whole new set of dish & tv stand which costs rs.700. Now i want tata sky to return us the rs.200 that we already paid for in installation which they did not do or to tell their technician to remove the stand that they denied.

I am shankar poojary; my tata sky id is:[protected]; mobile no: [protected]; i am from miramar, goa.

In the last month my tata sky service went haywire; channels would not come on; when they came they went blank after sometimes. I contacted tata sky on[protected] and a local tata sky technician (Panjim, goa, india) came and informed me that the box had to be changed. I told him to change the box. He informed me that he had installed a new set of box with hd facility. I asked him whether there is any extra charge. He informed me that if i do not subscribe to hd channels, they would stop automatically after one month; and for one month i would get free hd service.

I wanted to take an additional connection. When i contacted the local agent, mr. Kamat of kamat electronics, panjim, he informed me that my present payment is up to september 20018. I told him that i had paid for the annual subscription up to december 2018. He told me that since i have hd connection your subscription is reduced and it is till september.

I was shocked. I was misinformed by the tata sky technician. I do not want hd connection and please discontinue the hd channels with immediate effect..

Thanking you,

Yours sincerely,
Snd poojary.

Dear tatasky, my name is anusha m r and we recently purchased a new connection from your service but the profile name is entered wrong. Please change the name from normals dsouza to anusha m r of the following subscriber id:. For authentication you can call on the registered number.

Old name: normals dsoza
Subscriber id:[protected]

New name: anusha m r

This has reference to the subject matter.

I am a subscriber of tata sky metro pack since january 2015 and the same is continuing till date.

My monthly charge for the metro pack+ hd services is rs 665. Per month. The metro pack is in operation since the past three and half years.

In spite of payments on time the sports channel like the star sport pack and sony espn and sony six pack which are a part of the metro pack are not working at present and i am not able to view these channels.

I have called your teleservice 8 to10 times and have not received any proper service to correct the deficiency. I have spoken to your tele-executives niranjan/anirban/biswajit. They were very disappointing.

I request you to offer the sports channels which are a part of the metro pack else request you to reimburse the amount paid towards the same.

I have never expected such poor service from a reputed service provider like tata sky.

Tata sky disconnected my tv one week after recharging for sem8 annual pack. My relatives who came 5 days after recharge informed me tv is disconnected for non payment. I immediately complained though i was abroad. I came back home after 3 days and still found the set was showing same error demanding payment. I lodged complaint again and demanded refund which they refused. This is cheating public by taking money for not rendering service. I demand refund and would like to disconnect tata sky account.

Hii there!
I am owning this tata sky service for a long time (Since 20 years) with a registered name and now i want to change my registered name on this service.

My tata sky id is - [protected]
Old registered name - gurmeet singh

The new correction have to be made are:-
New name - balveer kaur
Hope you will submit and resolve this request as fast as you can!

Thank you!

This has reference to our tata sky connection no. [protected] in my name.

I had subscribed to new package of english dhamaal from 18th july and earlier we had super saver and all the channels were streamed without problem. But from 18th july, we are not able to get new channels as per new package and the logic and answer given by technician is that receiver has a problem and we need to replace. I do not understand how can receiver is customer's problem when we were able to see all the channels in earlier package and suddenly for new package tata sky says that your receiver is not working. This shows that along with change of package tata sky has made it a business to change receiver and additional overcharge for replacement earning profits on the cost of customers when the issue is with streaming software as if receiver had problems we should not be able to watch all earlier channels and packages.

This clearly shows tata sky is overcharging by misrepresentating the issues and putting the cost in customer account so that company keep earning by overcharging with their existing customers. We are customers of tata sky since 11 years and told that we are premium customer, if we are treated like this how other customers must have been treated.

This needs to be taken and resolved by senior management asap and all charges debited to our account should be reversed and credited back.

I expect that tata sky management will understand customers plight and give quality customer service rather then all their telephone executives or managers and technicians telling we can not do anything this is as per policy.

Thanks & regards

Sanjay sisodia

I have not recharged tata sky for last 6 months not it's showing pairing error. Called customer care for help. They have arranged meeting with technician. Technician called me and asked for 300rs only for visit even though my tata sky is in warranty and customer care staff also told me there no charge for visit. Technician did not come. Again i called customer care. Now its been a days there is no response. On the other hand staff is talking arrogantly. I still have hopes and i believe company consider it's brand image.