Tikona Digital Networks Complaints & Reviews

I have been facing issues of automatic disconnections and poor internet services from tikona from the new connection exist. And i have been regularly calling them to fix the issue and made a number of calls, spending about 3 rs per each call to ask them fix the issue.in spite of poor services they call me on regular basis to pay the bills which i am unwilling to pay as i never enjoyed their services nor did i get the services when i really...

Dear all,
First of all i would like to say don't renew your tikona plan because
1) you will not get after sales service.

2) you might have experience customer care number which is always on automatic mode.
If you are lucky your call will be transferred to customer care.

3) internet speed - out of 7 days in week, 5 days u get speed at snell lever. Below average speed.

4) the...

I have been facing issues of automatic disconnections and poor internet services from tikona from the past few months and i have been constantly sending them emails to fix the issue and made a number of calls, spending about 3 rs per each call to ask them fix the issue.in spite of poor services they call me on regular basis to pay the bills which i am unwilling to pay as i never enjoyed their services nor did i get the services when i really...

I requested you to disconnect my connection 3 months ago. I called like 3-4 times for that. But you guys denied and requested me to continue the connection by promising better connectivity. I subscribed 6mbps unlimited plan for 799rs. But never experienced connection speed at least 1mbps (That too twice in a month, rare) and now after complaining like multiple times, you guys didn't disconnect my connection. I started not using it, but bill...

My user id is [protected].

I am using this broadband network since 2 years and in this 2 years i have faced lots of issues like network was not proper, login problems and speed issues.
All the time they fixed issues for shorter span.
I have called them many times.

Yesterday i spoke with one sr. Executive. I told him that i want to shut off my connection he convinced me for 15 mins to give me 24 hr...

I have called so many times to your customer care regarding the disconnection of my service with user id [protected].. I have stopped using the service from april 8th of 2017 and have told your customer representatives numerous time to disonnect my service.. However no one came to collect the cables and adopter.. i raised an issue stating i need my service disconnected on priority as i have been receiving e bills for 0 data usage and that...

Worst internet connection. Speed is never constant, keeps on dropping. Have complained about the same issue several times but still the same it keeps happening. Costumer service is also bad. U have to just wait and wait to register a complaint. I even tried to stop the service and called the helpline to request for deactivation, but all in vain. I had to speak to different costumer care providers for over 30 minutes, who where of no help...

My user id [protected] is facing a lot of issues regarding the internet speed. The problem is persistent since 11 months or more and it is still not resolved, the engineer visits my place and every time he says the problem is from the back end, there is no speed from the back end, every time i make the complain and every time the process is the same, i get a call from your call center, engineer visits the site, he says the problem is in the...

Its more than 5 years when i have stopped using tikona connection but i am still getting the emails and the sms to rechare my connection.. Despite several reminders to stop these emails, i am continuously getting various emails and sms from tikona regarding top up recharge etc.

Please stop harassing me.

Regards,
Neeraj agnihotri
[protected]...

This is hardik. User id-[protected]. I am getting these calls from number[protected] with some woman (Priyanka) on the other end stating herself as an advocate from civil court. Despite clearing all the charges against tikona way before, i am still getting these calls (Today at 11:35 am) asking to pay rs. 2770 by 12pm.
Or else the documents that you once submitted to tikona will be banned and you wont be able to use them in future....

For the past 10 months i have not been using tikona and called for disconnection. With one of your people coming and taking the last payment and calling customer care for disconnection but till now i'm still getting messages to pay my bill or a case will be registered. I will not pay for any internet that i have not used none of your customer services ever call back. Accno [protected]. Seriously stop cheating people!...

Dear tikona,

My name is bhavesh rampal and my user id is [protected].

I got tikona connection on 27th aug 2017 and paid full amount for 1 year subscription.

On the day of connection i informed the executive that there is shortage of connection wire but your executive promised that wire will be changed and will be replaced with the new one along with the required length within a day or two but after...

User id :- [protected] is facing a lot of issues regarding the internet speed. The problem is persistent since 3 months or more and it is still not resolved, the engineer visits my place and every time he says the problem is from the back end, there is no speed from the back end, every time i make the complain and every time the process is the same, i get a call from your call center, engineer visits the site, he says the problem is in the...

It is being 24 days to done my payment and there is no solution from the comapny. I had a technical issue and i had also reported the problem to the customer care but they didn't solve my problem. They had said that there is device upgradation in my area and they had called me 2 times for engineer visit but they didn't come and after 6 days it si going to be 1 month from the date of paymnet they irritate the customer too much...

We have paid for 6months plan and we are not able to connect the internet at all.
Installation guy was saying it will connect with each and every device and now it's not working and no one is responding to our complaint.
It's a fraud tikona we did to us. Again they are asking for money to raise complaint.
Tikona installation person made fake statement. And without showing us how it works and he ran. And tokens customer...

Hello,

Prakash bajpai/ vinay kakkar,

To whomsoever it may concern.

I hope this is going to the correct person who is a bit sensible then other so called customer service and their escalation team.

I've had my worst experience so far by any of the website or online/customer service.

I took the renowned tikona connection on 5th aug (Paid for 3 months in advance) and...

I took tikona wifi connection on 17th december 2016 for 3 months making a payment of rs. 2160. From 18th december 2016 i started facing issues regarding speed and connectivity. I made several complains to tikona customer care but of no use, they could not resolve it. Finally i decided to discontinue using tikona internet service and wrote a mail to tikona customer care and demanded refund as per tikona terms & conditions but tikona did not...

Dear, tikona care
My tikona id is [protected]
My tikona net is not running, whose information i gave to tikona customer care, but they did not take any action on this. On more complain a technician comes, and he goes to tell about the box upgrade, absence of signal in this area and unavailability of tikona tower. Thereby they are unable to solve my problem, i have recently rs 3000 recharge, which i am unable to use.
Please...

Tikona digital networks pvt. Ltd.,
3a, 3rd floor,
çorpora’, lbs marg,
Bhandup (W),
Mumbai – 400 078.

Dear sir,
Ref: - user id: [protected]
Sub:- disconnection

We had requested disconnection of your service on 27th june, 2017 complain no: 1-[protected] & even though we had opted only for the 6 month scheme without auto renewal, we were asked to make a payment of...

Hi,
I have not been using tikona services for around october-november, 2016. I had opted for 1 year retention plan which was valid till august, 2017.
During this time period i got service calls once or twice and i requested them to close the connection as i was not using the services as there were so many cheaper plans were launched by mobile companies like jio, airtel, etc.
But in september, 2017 i got a bill generated...