Tikona Digital Networks Complaints & Reviews

I am requested to you disconnect the connection with immediate effect but you do not do this.
so that reason billing is generated with full amount i am unable to pay this that amount in any type of situation, this mail for your information, .

I already paid all the outstanding amount on 6-Mar-2016 and send a mail to Disconnect the services but they did't disconnect the services and again generated the bill on 7-Mar-2016.br...

I had opted for a connection on 18 jan 2017 from day one i had problems with internet connections i am facing internet fluctution in internet connection i have been complaining abt this problem to the company this people have been telling me to that they will solve it in 2 or 3 days till now the issue is not met. I had payed 3 months advance payment for the connection they are not providing a proper connection nor solving it. So i asked for...

Not disconnecting my account even after complaining so may times since January, after saying the reasons also they are asking same question n reasons for disconnection...This month again they gave me a remainder for billing...Even though I'm not using it...From last 4 days there is no network and my router is off . From yesterday 5/3/2017 I'm trying to speak to customer care team but the line is always busy they are not speaking."Im informing...

In the month of january 19th 2017 tiona had installed their device for broad band internet connection.

The quality of installation was very poor, causing ingress of mosquitos, a serious health issue,
Inspire of repeated reminder has not been rectified by takoma.

After 4days the system become totally defunct, the even the home page was not displaying there by making to unable to seethe same.
The...

Company has a policy of asking waiver for non usability period which has to be asked after billing has been generated. due date of bill was about to over when I got called from tikona accepting waiver of 50% bill and suggested me to go for prepaid plans and asked me to deposit 1175 rs. (175 for due amount and 1000 for migration). the all stuff has been made on 24th feb 17. 26th was last date of payment of bill or else new bill will be generated....

To whom it may concern,

I am one of the frustrated and highly inconvenienced Tikona customer. These people have ensured being a continuous pain since last September (2016). Firstly their services starting inturrupting and gradually stopped. My complaints were never followed up, and they always called during the time I specifically informed that I was unavailable throughout the week. They conveniently do not contact through...

I have requested them to discontinue my broadband account on 15th Feb 2017 and I have already paid them till 26th Feb 2017.

At the time of disconnection, I asked them, do I need to pay anything or any refund in my account? They said nothing to pay as you are already paid till 26th Feb 2107.

Now on 2nd March 2017, they email me the regular bill of Rs. 862.50, SMS me that amount of Rs. 166.07 pending. Two different...

I had requested tikona to disconnect my internet connection (User id: [protected]) over mail to tikona on 7th feb on the following mail id :[protected]@tikona.in and also by calling so many times.
I got an automated reply from tikona from the following id : tikona. [protected]@tikona.in, informing me that my request no is 1-[protected]. And 1-[protected].
Also called to tikona customer care lots of time with 2-3 ticket numbers for...

I have complained about resolving query as they putted my plan d grade service
as they have claimed that your area is non feasible ...but i want to ask that how can they do that as at that time i can able to get 4 Mbps inuff speed...now i cannot able to getdue to d grade 0.70 mbps sometimes and maybe some times loading problem of page... just plz help me out
uid : [protected]
[protected]
[protected]@yahoo.combr...

Dear Sir

Kindly inform to you i have sent mail on date 28/09/2016 for Connection disconnect then after send mail on date 27/12/2016, 04/01/2017, 07/01/2017
20/01/2017 & 25/01/2017 . but he not disconnect our connection .

when i take this connection then tikona sale person say, i give good connection with better internet speed then after i open a shop for form fillip,
but i have not reach a good...

I did a very big mistake that taking a internet connection from Tikona.

I took the 10MBPS connection - Plan Name: ADBBM3M550,

User Id - [protected].

I noticed that I am not getting the expected speed.
You tube video is in buffering state.Images not loading, simple song cant be played online properly.

I requested Tikona on 26th Feb - (Request Number 1-[protected] )
that...

Name: Girish Shinde
Tikona Id: [protected]
Account No:[protected]

I have raised a request for address change on 22/10/2016. Due to feasibility issue, it was not possible to shift connection to new address hence I have raised a request to close the connection.

On 24/10/2016, Mr. Nitin Patil (Collection agency name: ATS, ID: [protected]) had collected all the CPE/Modem and all accessories in working...

I requested for a disconnection on 7th of the february 2017.But they didnt register my request. {Note that the billing cycle starts from 7th of each month and also I was not using the Net]
Then when I got a message on 13th about payment of the bill. I complained about it . That day they registered my complain. Then a spree of calls started - "Why are you disconnecting?", "Sir We have a offer!", "Blah! Blah!" . I told them I dont need...

I had a tikona connection which i was using from many years, and regularlly i used to have connectivity issue last november 2016, and i had asked them to disconnect my connection but coustomer care request me that she will look ino the matter and it will be solved and give her a month time otherwise she will disconnect the connectio.n i made it a point to regular phone them for the problems in 20 days roughly 10 times their representive visted...

I am an ex user ( From Virar ) of your tikona Wi-Fi services. Sadly due to very poor service contact and no co-operation I had disconnected the wifi cable from my router. As whenever I used to call up your customer care I was told the man will be here for repair and he didn't show up for a month. So I switched to other service provider.

Now after a month I am constantly harassed with multiple calls and repeated messages stating...

Hi Tikona team

I did a very big mistake that taking a internet connection from Tikona. last week only I took the 10MBPS connection and same day I complained that I am not getting the expected speed. You tube video is in buffering state. I requested Tikona to disconnect my connection and provide the refund but its still not happened. If you read this message please arrange to disconnect and provide the refund.

Tikona...

Hi, I have raised a request to change my registered mail Id but it is not completed. could you please let me know why it is still showing me my previous mail Id. my Tikona Id is [protected] also as per my knowledge I have raised this request 15 days back...

I had requested Tikona to disconnect my internet connection (user id: [protected]) over mail to tikona on the following mail id :[protected]@tikona.in. I got an automated reply from Tikona from the following id : Tikona.[protected]@tikona.in, informing me that my request no is 1-[protected] and I will be getting a call from Tikona customer care to guide me with the disconnection. On 28th Feb, I called Tikona customer care asking for update on disconnection.However...

I have taken tikona subscription from 16th Feb 2017 and facing the network outage since last one week. I have filed around 2-3 complaints (latest 1-[protected]) on your IVR and also spoken to few of your tech guys ( varun kamble, pallavi, itshad etc etc) but havent got any positive response or resolution.

Writing this mail i am quiet frustrated with what has happened till date and this will surely change my views about the Tikona...

I am using tikona Wi-Fi broadband since a long time.And I have preferred so many my friends to have tikona Wi-Fi broadband but I have not get a good service from them.The Wi-Fi sign in page never comes and if it comes it does not catch speed I have checked my speed so many time.And there is a huge difference in payment the mn Nevers comes on time.This is to inform you that cut off your tikona urgently till tomorrow....