Tikona Digital Networks Complaints & Reviews

Lalalita choudhari ne tikona ka 3 month ka net pack liya tha jis ka bill all ready submit kiya tha .net lagate samay ratnakar namak yuvak ne bola

3 month complit hone ke bad ye net automatically band ho jayega .

3 month complit hone ke bad bhi net chalu tha fir tikona ka bill 400 rupees ka bill aya
tikona bill collector santosh namak yuvak ko 400 rupees ka bill lalita choudhari ne bhara or bola ye net...

I was not satisfied with the services and requested to cancel my Tikona connection on "Dec 9, 2016", and I stopped using their services for a while but representatives kept calling and informed me that they will provide free service and asked me to try if there was improvement. I paid the bill for that that month but was not at all happy with their service. My billing cycle is 25-26th of a month. Again I sent a mail for disconnecting the...

I have opted for 4MBPS unlimited 100 GB FUP plan. but from 22nd Feb my speed has gone down to less than 1 MBPS. when i call the customer care the computer system says i have exceeded my limit. But when I calculated my session history its only 30gb usage. I complained repeatedly but no action is taken. Further I receive calls that my complaint has been resolved.(Ref no: 1-[protected])

Now when I raise a compliant the computer...

I took plan of 6mbps and can't even use 6 kbps in my office and the company is so worst that they are using ivr system for complaints I need my money back so much fed-up and I want Tikona directors in jail for fooling people's
My user it is [protected]
I 101 Vishnu Pratibha Complex Near Station Virar West....

From one month i am not getting the internet connection properly but tikona people asking bill for it.. Some time i can access the internet some time i cant acces the internet but according to the usage they are asking the bill but they are not understanding that i cant access internet continuously.. Employee calling for billing continuously but they are not understanding the problem.. On[protected] at 12:30 pm one lady called me and she is...

I have called customer care for more than 4 times to say that I am not able to connect to the internet, please arrange for your engineer visit, never they bothered to reply back, post that they were started sending me bills for the respective month & sending their person to collect the amount.

I said please disconnect my connection, even post they were keep sending dues sms, suddenly now call from Delhi lawyer to pay 1700 rupees...

Recently subscribed to tikona wifi with router. After a day starting facing connectivity issues.
The login page is not displayed. Or authentication failed. If i connect from web it says username password incorrect, even after entering correct details. If i go to reset password it says username not recognised or email id not recognised.. Even when these are the accurate credentials. Now it says connected, no internet.
Registered...

User Name : Amit Solanki
Tikona User ID [protected]
Registered mail: aryan.[protected]@gmail.com

I had the connection from last 2 Year. I had recently shifted, hence I asked them to shift my connection. They said they cannot provide service at the new area. Hence they stopped my service at the old premises as I was not staying there. After a month without any bill statement of alert one person calls me stating that he...

Hi, This is with respect to disconnection of internet services.

I have written to them on 10th of Feb and then reminder mails on 14th Feb and 16th Feb.

Post that I have received multiple call from them pursuing me to not disconnect. I have clearly told them that I am shifting the city hence do not want the connection anymore. I also have the call records for the conversation.

I am chasing them...

This is the most pathetic service we have faced with tikona.
My service account no : is [protected].
I have been with tikona for 2yrs and we never got a good service, ,
I called the customer care on 20/02/2017 spoke to them for 30 mins just to convince that i want to cancel the connection.."THEY ARE SO SO STUBBORN to take the connection request ..
I have never ever faced such pathetic service, I spoke to 2 girls...

User Name : Ranganadh Ramisetty
Tikona User ID [protected]
Registered mail: [removed]
Registered mobile: [removed]

My plan is 300 Rupees Plan. 5GB at 2mbps post unlimited at 512kbps

I got connection in 26July2016 paid 1390 for 3 months, I faced problem during September 22nd and November 10th I gave many complaints to Tikona. I almost fed up with Tikona because of these stupid networks India...

Tikona has no proper customer care, many times there are connectivity issues, there is no flexibility of contacting customer care to hold my account if i suddenly go to other city for 45 days. I got frustrated with their serivce and stopped using their service, when iam out of station in emergency for some 45 days i did not paid 2 months of bill.
They don't provide good service to customers, but they are good at harassing customers,...

I have registered a complaint several times to tikona for disconnection of Internet Service and Refund of remaining amount. But they did not take any action, after registering a complaint in consumer complaint forum they have disconnected my Internet service only and not refunded the amount which I had paid in advance for 6 months. Whenever I request for refund of amount they always ask for service id and registered mobile no. which they...

I had subscribed to their PREPAID" service under subscriber ID [protected]. Over the past year I had made more than a hundred complaints relating either to speed dropping to 10% of the promised service or not being able to connect to the Internet at all. Finally I just got sick and tired of it and stopped using their service a couple of days before my prepaid service period ended.

They would not allow me to cancel my service...

Hi

Below are my details:

Name: senthil shankaralingam
Tikona a/c #: [protected]
Phone: [protected]

I am unfortunately using tikona for approx 2 months now (My bad). I did not get what was promised to me. I was promised for a download speed of 10 mbps for the initial 30 gb and 1 mbps there on unlimited. But the speed i get is less than 0.4 mbps. Which is unfair.

I have...

[protected]
You are providing worlds third class service. I was not getting 10% service and was charged 120% service charges. I have given disconnection request but still not disconnect and sending the invoice. I have informed the same to CEO but he also not bother. Companies intentionally charging for nothing. Appeal to all user and other upcoming user don't go for Tikona. They are cheater....

Hi Team,

My customer id is [protected].
I have disconnected Tikona Internet service in month of October 2016.
I had sent email to disconnect my services on 4th October and my billing cycle was from 7th of every month.

I had connected modem and adapter on same day and did not use internet after 4 Oct.

your customer care called me up multiple times to convince me to continue service...

Good day. This is regarding cid [protected]. The system wasn't working even on initial 3 months of prepaid. After repeated request for stopping the service they did not respond. Once they requested to use service on trial basis but system was still not working. After that I called service engineer he said that machine is not working and he doesn't have new machine.Now they are sending bill and even called with objectionable language....

Hello
I want stop rental two months i am do not use the internet because i passengers outside india i can't contact our customer service please stop the rental now. My tikona id ([protected]), email [protected]@gmail.com.. Please stopped the rent quickly. Thanks... Thanks. Stop rental for two months request immediately id ([protected])... Thanks......

My customer ID is [protected]. I am receiving overdue msg of 3134 on my message for legal action etc. Even after not having service from so many complaints to tikona, i switched to some other vendor. you can check for complaints for 3 months. you even failed to switch the connection to new address. I manage to instal connection myself. After such issues. even after calling your person to come and take your device, you never came to my place....