Via.com / Flightraja Travels Complaints & Reviews

1. i was not able to board the flight (ai 93) on 06.11.2016, as there is a mismatch in flight timming mentioned in your ticket (pnr : j0cfh).
The departure time is mentioned in your ticket is 21.25 pm.
But air india ai -93 departure time was 21.05 pm.
Hence although i was 1hr and 5 minutes before in airport, i was not allowed to board the flight. (the airport authority made the comments in the ticket)

2....

Hi,

I recently booked the flight ticket from Chandigarh to Mumbai. The Passengers aged above 60 years. I selected the travel insurance policy in time of book the ticket. But Insurance is not included in ticket. The fault of via database server they not accept it. Mail to [protected]@via.com they reply to me our website does not accept insurance for Passengers aged above 60 years.

I am not accepting this points the...

I tried to book for 4 passengers including 1 infant on 27th september 2016 for IMPHAL to AGARTALA flight on 23rd oct 2016 using via app from my smartphone. It was fail, payment Rs. 6215.24/- was deducted from our SBI a/c. Now VIA said that they didn't get the payment, do the fresh booking. I sent transaction screenshots and booking screenshots more than 10 times to via. but they reply the same answer, for transaction failure of netbanking...

On 23rd Sept 2016, I have booked the flight tickets from Bangalore to Singapore and it is cancelled with reason, where multiple airlines are not allowed for travel(like blr to sin - Tiger airways & for return srilankan airlines).

While booking the flight, these check was not done & only after payment, I got the call from via.com saying it will be cancelled as this will have problem with my visa process (especially Srilankan...

Via.com website RefNo FMN1PSK4PRW.
Booking Detail AI-9627 (PNR Z3KQJ) for 17th jun 2016 by Via.com.
Cancelled on 14th Jun & They charged 2000 Rs. But They are not taking endorsement letter from airindia asking from us. I am unable to understand why we need to visit personally to airindia to collect this docud to ment. They need to take confirmation from airindia & refund my money on priority...

On 1 sep there was a booking from bangalore to trevendram (journey date 2nd sep, time 2:45), I was waiting for my bus from 2 PM, surprisingly there was no update till 3:30 PM, usually operator update us on ever departure status. Than I called via.com customer care team they said to wait another 1/2 Hr bus will come we will update, no update till 4pm, again I called to customer care they said to draft a mail I even asked them to arrange any...

I booked flight tickets from bangalore to jamnagar round trip from 7th sept-18th sept 2016 through via.com app. My booking id is fmn1r9mks4r. Total charge for my trip was 7998 rs, now the customer care executive is saying that if i cancel my ticket then the amount would be 8800, which means that i have to pay 802 rs extra to cancel my ticket, this means that i won't get a single rs plus i have to pay extra amount if i have to cancel my ticket,...

I have tried 2 time booking for the Flight Ticket for the Go Air flight on the Via.com website but both time even though the payment has been deducted from my ICICI bank account but ticket not got generated,

As per the Via.com the bookings FMN1QTBEZDZ and FMN1QTC9DT0 are Incomplete as you have not continued the transaction to make the payment, and the amount has not been captured from your account, so we request you to do...

Booked a ticket on via.com and money debited was more than what was shown before payment details asked.Suspect this was convenience charge but it was not shown anywhere before debiting.Have sent a mail to them requesting for details and they still have not provided me any details of the money that was charged.Extremely cheating, misleading and fraud oriented behavior by such a big company.Pathetic service...

request to kindly look into it please. refer attached below mail communications. the pnr no. of my booking is "fmn1pnw5zhx".

thanks & regards,
sk aggarwal.
m:[protected].

from: g/aggarwal sk, smgr (en7b)
sent: thursday, june 02, 2016 12:28 pm
to: '[protected]@via.com'
cc: [protected]@gmail.com
subject: re: via - booking confirmation details...

I have booked bus ticket through via.com. The booking failed but Rs.1181 deducted from my account. My bank account shows transaction is successful and money is credited in billers account. I have contacted several times to via.com, but they are saying they have not received money and my transaction is failed. And my bank is saying the transaction is successful. Please help to get my refund. My email id devkar.[protected]@gmail.com...

Hi,

This is with regard to my bus ticket booking done on via.com for 4 passengers (Pnr:ts-via29675033wbg, ticket no-10479, ref: fmn1pqpch8y). The boarding time of the bus was 10 pm on 29th may at amritsar railway station.

When i reached there i tried to search for the bus which i could not. Then i also tried to call the mobile number given on the ticket confirmation sms but to my bad luck, even this mobile...

VIA.COM is not refunding back my money
I have booked a flight of SpiceJet through VIA.com (Booking Reference - FMN1OTRZ45H or PNR NO C4ITQF Booking Date 11/05/16 from CCU to DEL and DEL to CCU,
CCU TO DEL flight Ticket cancelled date 11/05/16 but VIA.com has refunded me INR 2400 only of the total amount INR. 30, 828

Your quick action is solicited in this regard...

I have booked a flight and hotel for 2 person, from ahmedabad to Mumbai, through via.com/flight raja travels on 12th May 2016. my ref no is FMN1OMHRZ9, they book only hotel "bawa continental" and did not book the flight even after taking the whole payment. On asking the executive in their customer care executive asked to cancelled the booking and pay the money back to my account. It's now 13 days from booking as well as cancelation...

Dear sir,
We had booked hotel at gulmarg thru website via.com booking id:
Fmn1p1oyhlz on[protected] for the date of[protected]. At the time of booking they were showing the option to use summersale code to get the discount on booking, i had seen the discount of rs. 6500 but when i made payment thru net banking they deducted complete amount (Without discount of rs. 6500/-) when i given a compliant over mail they are refuse to...

Iam boking to via.com banglore to goa reference number ryctfj to indigo flight, booking time suddenly increase the amount and automatically change the flight, back to search, normal price, flight is changed, several times ihave tried via.com is cheating and play to custmer, convinance charge per head 200 hundres, cancilation charges 200rs(Without indigo cancilation charges)pls sove problem and take the action....

Via.com booking ref: - fmn1nighajd. Traveller coudn't take the flight due to emergency illness, hence it was auto-cancelled by indigo airline (Airline pnr no. Lfs5yh). Now, airline has mentioned over phone the tax amount which was charged, will be refunded & they have processed that amount to via.com, from where it should get reversed to my account. But via.com said, passenger has taken the flight & they don't have any such...

Sir,

I have lost several thousand rupees because of your man mr. Sharath babu s, who told me that my refund will be more than rs 5000/-. . I have paid more than rs 10000/- but around rs 2000 received without travelling. If this is the case, i would have not cancelled. Please urgently look into it. In yatra, mmt, i don't have any problem. Please improve your service and this is not fair.
No response. All the your...

I talked to Mr. Raju Yesterday on dated 09/04/16 at around 11:00 pm, i told him that i got call from airlines that your flight Air India Delhi to Port Blair is cancelled my PNR no. Y7JQ9. i just called to Mr. Raju to check how can i get the refund, not to tell him to refund me and after that i said i am going to talk to airline to get me another airline ticket and i disconnect the phone. than i went to airport authority Delhi, Air India Counter...

On April 4, 2016 I tried booking two flight tickets (for a journey from Mumbai to Bengaluru) through via.com. To proceed with the booking I entered my card details. As soon as I pressed enter, I received a error message stating that "Could not connect to the server". Seeing this error I tried booking ticket one more time and again I received the error message. After which I got two messages with two bookings (two PNRs). They had booked two...