Vodafone India Complaints & Reviews

Dear Sir This is regarding my no [protected] for the bill i am employee of mahindra and mahindra and i was using the corporate plan of 99 rs rental but i dont know how vodafone have made it of rs 666 rental plan they changed it without asking me and any prior intimation towards me suddenly i got bill amount upto 1400 earlier i was getting bill of only around 300 and 400 this is rediculous need to take action on it hope so

Outgoing SMS from my number [protected] got blocked from 28th May 2014 without any prior notice. When contacted customer care they say that it cannot be revoked it is blocked by TRAI. Have just sent forward messages to friends and relatives. Help me to solve this issue.

Hi, Im Poornima, My vodafone no is [protected]. On may 22nd 2014 at the time of 23:37:26 i recharge my 3g plan for Rs 195 through online, the amount was deducted from my account but i didn't get the 3G plan top up. i register a complaint to the customer care, Saranya (vodafone customer care executive) attend it and she told that within 5 working days the amount will be credited to my account back but till now i didn't get my money back, so please credit the amount as soon as possible Thanks and regards Poornima Note: I lost my mobile a day back so please update about this complaint to my mail id [protected]@gmail.com or send information to the following number [protected]

hi. I purchased a new postpaid connection from Jalandhar (Model town). I submitted all my necessary documents but then also my sim was deactivated within 2 days. I tried to complain at the vodafone help store but they didnt give any satisfying answer. Kindly look into my issue and resolve it asap. i would be highly obliged. thank you.

I rechrge 249 in to 2gb 3g offers as per ur today message.
But i am not received offer.only 1 gb received.
Its ur mistake or misguide to customer. Its not accepteble from vodafone.
I cant beleive vodafone do chiting.
Next time we are not trust u for any offer.
Ur not mention any t&c in message.
Its chiting with customer

Vodafone customer services has activated a 3g services without my request and now they are charging for that services saying on behalf of this is my request id to activate 3g plan.[protected]. When i said i have never request for this request they are not interested to listen me.When I said to check any call reecording or any email from my registerd id in vodafone on behalf of this request id [protected] to proof me where i said to avtivate there answer is as per him mail Dear Sir/Madam Thank you for your email dated 30/05/14 regarding the services for your mobile number [protected]. We would like to inform you that as per the process we are unable to check the call recording hence we regret for the same. Further if you still face any concern kindly confirm so that we can check and assist you in the best possible manner. In case you need further assistance, please do call or email us. We’ll do our best to help you. Happy to help, Mukesh Chauhan Corporate Care Hi sir i would request you i have never request for any 3G plan but they have activated and charging for two months and not bothered to atleast listen me.please help me out.

I purchased a sim on 25/5/2014. The details are as below: Phone no. [protected] Sim no:[protected] IMSI no: [protected] It is still not activated even after six days. When I call customer service they say they have not received the documents. Who is responsible for this stupid state of affairs? Ravi

Dear Sir / Madam I was using Vodafone CUG service from past 3 month in respected organization. As of now i resigned that company and now I wanna block that SIM. Pls guide me for blocking the Sim. And My number is [protected]. Regards Vinuth

Hi, I am having two postpaid connections.2 weeks ago i requested them to port-in two vodafone network and submitted the documents. Till now both the number are not activated. When i checked with the customer care they told documents are not proper you gave very old electricity bill, then i again gave them new bill but still it is not activated . I visited around almost 10 times vodafone store and called around 4 time to a nodel officer but no body rsolved my issue. i just want to understand how come sales executive don't do a basic sanity check of the documents and didnt inform customer what is actually required. And one more this out of my two numbers one was earlier with vodafone. at the time of porting they gave me wrong sim without checking that this is a old vodafone num so for this number the sim will be different . i dont know how vodaafone doing this..

Hi, I am using Vodafone R201 MiFi router with post paid 3G data sim from last 18 months. While traveling if I goes to some other place, automatically signal comes to 2G even though 3G signals avail in that place. Every time I need to wait for a log time to get 3G signal back in different place. Most of the time, I didn’t get 3G signal and their customer service is pathetic. Before I get 3G signal, most of time I would have come back to bangalore without using internet. Even their data download calculation also not reliable. They just show bogus data download and send bulk bill even tough i have not used much. Most worst part with vodafone is their sales staff from Jayanagar 4th Block, Bangalore. They cheated me while buying this router. While buying this router, their sales person Mr. D Promodh Rao told me that we can use any sim with R210 mifi router. But fact is we can’t use any other network sim with this router(without unlocking) and that person never told us that we have to use only vodafone sim. Now he has been promoted Manager for cheating number of customers. After having 18months of worst experience with vodafone finally decided to change network. But I need to unlock this R201 mifi router. When I visit Jayanagar 4th block vodafone outlet, after arguing a lot with store Manager Promodh Rao, he asked me to bring bill so that he can unlock it. When I visited second time on next day, that person never bother to come out of his cabin and sent another person. He told. they will not unlock this mifi device. According to them, either we need to continue with vodafone worst service by paying hug bogus bill or we need to throw SIM and mifi router(cost is Rs. 5500/-) to dust bin. They are not selling this router in discount price or any discount tariff is there so that we can compromise and continue with vodafone. Sales person will hide that, we need to get unlocked to use different network or they will lie that we can use any network without unlocking or they will unlock when ever we needed. They just want us to waste our money for nothing. Their staff told, they could unlock if its in warranty period. I told them that, you can charge for unlocking. But he was not ready for that as he simply told out of warranty reason to escape from unlocking. . What I need to say for this? So friends, my advice is never go to vodafone Internet service and don't go to buy this vodafone R 201 Mifi router . I am not sure about vodafone’s other service. But I have very bad experience with 3G Internet and their mifi router. Regards, Lokesh

i have tried to recharge my vodafone card with rs 50 twice 2 week back on 21-may-2014 and 22-may-2014 and today 30-may-2014 with rs 10. But everytime it will deduct the points .but i will not get the recharge.my mobile number is [protected].please solve this immediately..otherwise i will complaint in police station.Take it seriously.Please follow up me in manoj

I am struggling to get proper network coverage in my area and often I can not use Internet no matter whether I am on 2G or 3G network. I have complained several times but no resolution from your end. Your customer care representative gives me silly suggestions to swap sim and phone. However, for your kind information, this is not just me who is facing this problem but many of my colleagues having the same problem. Though I tried to swap sim card and change my iPhone too but still there is the worst network I get in my area and the Internet get disconnected frequently. My number is [protected] Address is, 5&6 garden view corporate house, Opp. Bodakdev Auda Garden, Sindhubhavan road, Nr. Pakwan cross road, S G highway, Ahmedabad.

I have been using a vodafone number since 2years, from the time I am in Ericsson. This number happens to be my official number. 12 Days back, 17th May 2014, I went to the vodafone Salt Lake city center store in Kolkata to ask for a SIM exchange as I required a micro-sim for my new phone. The service executives informed that this connection was in company's name previously so has to be transferred for which they asked for few documents along with my company ID card. All the documents were submitted to them latest by 23rd May 2014. In between 17th May and 23rd May I have made several phone calls to the service executives in the store and visitted the store for 3 times. The executive finally said the exchange will surely take place by 27th May 2014, ie; the old sim will get deactivated and the new one will get activated, for this change-over there won't be connection for maximum 2 to 4 hours. The processes did not take place on 27th May 2014, upon calling the service executives they refused to respond, upon calling from different number they said 'They will call at their own convenience.' On 29th May 2014 at 6pm my connection got deactivated, I thought maybe the new micro sim will activated now, but till today 30th May 2014 12noon, it is still deactivated. It has been 18 hours that the connection is still not active. I am missing my important phone calls as this is my office number. Please help me anyhow!!!

Hi, I am Aditya Sah, I am living in Noida, I have vodafone prepaid connection active from April 2013. Now few days back I visit Vodafone store to migrate my number from prepaid to postpaid. The person who comes for verification mentioned that in his comment that I am bachelor Living & currently not working from last 2 years and he refused to make my number from prepaid to postpaid. I also told the person at vodafone store that i am using Idea postpaid connection but he said he rejected your request because you are not able to pay the bill. I am using blackberry services in vodafone from april 2013 till dec 2013. After that number is in roaming from dec 2013 to may 14. I also using the idea postpaid connection and paying the bill before deadlines. I need justification why Vodafone Verification Executive rejected to migrate my number. This is not a way to treat his customer using connection from last 1 year and using there different schemes. If am not working this not a fact that I am unable to pay my billing amount. If i am not paying the bill you can take legal actions but this not a fact to reject my request to migration request. Thanks & Regards, Aditya Sah +91-[protected]

I have been trying to disconnect my 3g dongle connection but the customer care keeps on transferring call from one department to another. This is disgusting ... Along with this the customer care is saying I need to pay the bill for something which I haven't used.

I recharged my phone with Rs 250 on 25/05/2014 from vodafone's website where it was written that i will get full-talk time, WITHOUT ANY CONDITIONS. But when I recharged, I only got Rs 219.I immediately called 198 where I was told that the rest of the amount will b given in 24hrs. Since I didn't receive it, I again called 198 next day where I spoke to Mr. Rahul who said that there is no such plan and I will not get any remaining amount. Neither he lodged my complain saying that complaints are not lodged at 198 nor he allowed me to talk to any senior officer. Please look into the matter at earliest and update my balance adding Rs 31. My phone number is [protected]

i asked the retailer of vodafone to recharge my no with 99 rs. he did the same but when i gave him 100 rs. he denied to give me 1 rs back. When i argued, his reply was i always charge 100 for 99 ka recharge and told me joh hota hai karlo. when i called customer care, they replied its your personal problem, i m really freaked out right now. does vodafone have no control over their retailers ? so retailer can do whatever they want tomorrow they will charge 200 for 99 recharge ? i want strict action against that retailer. or just a reply from some vodafone executive ?

I have a post paid cooperate connection of vodafone of rs 99. currently I am abroad and nobody is even using it .Still I am getting bills of 140 every month . I don't understand the logic behind this. Only the rental + tax = 99 + 15 = 114 should be the bill . I don't understand how the calculation becomes 140 every month they are clearly cheating customers by charging extra amount as bill . I am using their account from 2007 and still they are doing this being their customer for a long term. My mobile number is [protected]. Please take action against this so that this won't happen again. Regards, Gincy Anto.

Dear Sir,
My Vodafone No.[protected].I have switched over from my Reliance Prepaid Connection to Vodafone 3G post paid due to one of the best network in Delhi & NCR But I found the my Vodafone Network is very very very poor in Delhi and I felt I made a blunder mistake by changing my number from Reliance to Vodafone Since I am residing at Rajokari in new Delhi neither Vodafone network available inside at my home nor outside .I am not able to send any sms and not able to call due to your network coverage issue.now the situation is really embarrassing Even though I have made complaint against which I am facing there was no any constructive remedial action from the Service provider So it is really pathetic whereas I have been enjoying seamless Network connectivity from our Service providers viz Airtel, Idea, Reliance, TATA Indcom, etc across the country.

Please resolve this issue earlier otherwise I have to move immediate in another service provider

Regards;
Hmanshu

Hello, I want to complain against the Vodafone services. On 28th May 2014 at 7:27pm i got a message that Rs 35 has deducted from my account for activating the Hello1 service. I have not asked for any such service or also not confirmed to for activating this. When i called to Customer Care they told me that I have downloaded this service as it was showing in his system. But I have not downloaded anything. They guys call or send sms for whole day. I Just want my money back and deactivate all such services. My number is [protected].