Vodafone India Complaints & Reviews

Sir i have been using vodafone number for years but due to shifting from one place to another i stopped using it for few months. The company alloted my number to someone else and my this number was connected to my private accounts. I have attached id proof to this number now some one else is using it.. Kindly look into this matter because it is harmful for me from security view point as everywhr my name is showing regarding this number and it can be misused also.

Dear consumer complaint team,

I recently opted for vodafone red-x plan by mistake, for which i am charged per month inr 999/- + taxes. Now i want to change my postpaid plan but vodafone is saying that i have to pay an exit fee of inr 3000 or i have to continue with red-x plan.

This is violating trai regulations.

Regards,
Arun kumar
Mob : [protected]

I have been charged 2562 saying that i called to 51717 and talked for 183.10 mins, that too morning 7am. Which is in all the way un realistic & that number was used by my 70 years old mom. First of all, with other telecom subscriber 51717 is invalid number by mistake also no one can dial 51717 making call at 7am is unrealistic, top of that talking for 183.10 mins is not at all possible. When my credit limits crossed on that day, my phone services got stopped. During my several discussions that time with vodafone teams they says that you have to pay that amount if i want my services continue & company will check same once my bill gets generated. Now i talk today 5 jan 2020 to customer-care & they says they cant do anything on this... Regarding way offs & how can i proof that we didn't call on such number. Guys please be aware of this kind of fraud, if you face the same problem then complain about this, at least other people will come to know about the same issue

I have my mobile number [protected]. Vodaphone stated m service with out my clearence.
Kindly stop the service and refund the amount.
Also i am asking to stop the service via sms but no service issue.
Vodaphone not giving the proper service or and harrasing the customer
I prabhakar save repeatedly asking the same for the same but sms issue.
It is very unlikely to us for the repetative cuttin the money.
Aaaaaaa aaaaaa aaaaaaaa aaaa aaaaaa aaaaa aaaaaaaaaa

Now 8 days no resolution i will keep on updating this horrible experince i just want to upgrade my plan to higher one i did with app and it did not upgraded called call center they are giving promises from last 5 days it will be resolved in 24 hours and it is escalted to highest level shocked to see that highest level itself takes this much amount of time till today no resolution and one more false promise of 24 hours opting out from vodafone due such multiple issues very disappointing

I had tried for an online recharge of rs 399 (56 days) on 21st december 2019. Though the amount was debited from my account, it was not activated. I complained to the customer care on 23rd december and i was assured the amount will be refunded within 7 days. I again contacted the customer care on 31st dec. Who asked me to wait for an hour. I waited for 2 days and since then has been calling every alternate day. Unfortunately, my refund has not yet been made. I request immediate action in this regard.
My ph no: is [protected].

I had never requested to activate any kind of mobile services pack, though it has been already activated without any concent, company also deducted 35rs my account, since 1 year they were giving best service but this time i am really disappointed with this kind of service provided by the company

I have ported out from vodafone to another operator, however i am still receiving calls. I have informed their executive that i am no longer a customer of vodafone and requested them to remove my number from their database. Even after so many request i keep getting calls from them every 15 minutes. Can anyone help me stop these annoying calls, it's getting really frustrated...

I have been using vodafone services for the past 4 years on a monthly plan of rs499.00
Because of their poor network in bangalore, i had to shift to airtel (Mobile no portability)

Post 2 denials vodafone approved my mnp request and i have paid in advance for that month.

Now, they are charging rs1200/- for 10 days o[censored]sage.

I am ready to pay 499 but not 1200 for 10 days.

Vodafone has summoned me. (Yet to receive the same)

Need a clarification from
Vodafone with details.

Hi,

I have written to vodafone care twice now with no help. Vodafone.in website no longer allow to login to your account and review your bill details. Bill details we get on email are not itemized which we use to get earlier. Every time i try to login to the website there is a popup which blocks and push you to download the app. Now this app does either has itemize bill. I am a corporate customer and always use to get itemized bill but it stopped suddenly and we need it from time to time for corporate claims.

Regards

Dear sir or madam,

Subject-i got a call and there is no number, screen display as unknown

I received a call at 11:36 am today and there is no number, screen display was unknown
So immediately i disconnected the call.

My mobile number is [protected], my sim is of vodafone.

Requesting you to please ask the concerned to investigate so that it may not cause any problem to me.

Thanks and regards
Ashutosh shukla

On 23 dec2019 received a sms my vodafone idea number [protected] and [protected] your plan has change with new rs 99, with out my permission, next day i am chat with care department he register my complaint c[protected], he give assurance its a technical problem we will disuses with our higher team and revert back with in 48 hrs. Yesterday received a call from care department he also connivance me for new plan and close my case. My running plan arp650 is valide till july2021, how can i agree for change with new.

Request you please help on this case..

Rgds
Sanjay sharma
[protected]

Dear Sir /Ma'am
I have recharged pack of 1months but still it's giving the worst speed and connectivity.
Kindly check it out and resolve it asap.
At any moment of time the internet just lost and speed is also getting slow.
I am using the same network from 5 years but it's giving so much issue recently.
Kindly check it out of else i m good to port into another network.
Thanks

Today morning i was recharging via google pay to my vodafone number but by mistakenly I have recharged to another Vodafone number through google pay.
I am very much tensed and stressed regarding this issue and feeling very much depressed. Please do the refund to my account and do the needful as soon as possible as i m not having enough money with me at this moment of time for recharging again .Hope that my complaint will be resolved soon .

Yours sincerely.

I am a vodafone user since from 2012 and this is the first time i am having a complaint like this. I got BILL OF 150/- EXTRA in dec month from vodafone saying that juice up pack is activated as per my request. I have never requested or claimed to activate this service. Without customer knowledge how can a service provider activate a pack. They are not ready for reversal of Rs 150 although they deactivate Juice up pack ., I humbly request you to please get my money reversal

My number :- [protected]

Today From morning not working internet.i called customer care many times.but they are not helpful.and second time no option is there to talk with customer care.still now I can't able to connect internet.i recharge unlimited pack for two months.but for today I can't realised that internet problems may happen.this very bad experience to me.
Thank you

Juice up service has been activated without my consent and you have charged rs. 150/- for the same in my last bill.

I have never requested for this service. I realized it only when i checked my last bill.

I have deactivated the service now. As you have charged me for a service which has been activated without my consent. So, please revert the charges in the earliest and let me know when it is done.

The problem started when I was on my business tour abroad in the month of August 2019. I requested them to activate International Roaming services to my number so that I can get my OTPs and messages. While after some time i received several messages. One of the messages was correct for the activation of international roaming. While another message was surprising to me, it was for activation for iRoamFree Auto. I instantly informed Vodafone about the same. They assured me that it will not be levied in my bill.

Subsequent to this, I received the postpaid bill for the month of August. The charge of 599 is levied as One Time Charge for iRoamFree Auto. I made a complaint to Vodafone again and they said that the said amount will be adjusted in the next bill. As I was out of the country and don't want any trouble with the network provider, I paid the bill in full.

But, just to my surprise, they levied the same charge in the month of September also. I complain and they said that it will be resolved in 48 hours but hard luck no reply. Additionally, I requested them to discontinue my Internation Roaming Services as I returned on 25 September 2019.

For the bill of October 2019, when I already requested them to discontinue International Roaming Services. They had levied the charges of Rs. 149.

This thing is continuous with the bill of October, November and now December 2019.

I am fed up of this complaining ###.

I already requested for the portability to avoid further extra charges. But the portability will not reimburse me the extra charges levied by them.

I request you to take up the matter and get me reimbursed the extra amount paid by me.

For portability, i will be paying the bill of December in full but i need reimbursement.

The total claim is Rs. 1645 plus penalty of Rs. 10, 000 for my mental pain and stress are given by them.

Hello Sir/madam

my wife used to subscribe to astro services from vofafone. One astrologer named Prem pandit has told her that he can do Black magic and see inside her home using crystal. Now she has become paranoid and this has taken a toll on her health and lot caused a lot of mental stress and trauma. I want Vodafone to apologise and issue a clarification statement.

regards

KP

Sim replacement service is one of the worst service from vodafone. They want you to go for postpaid and loot all your money. I experienced the bad scenario from vodafone store in chennai in this vodafone store: #44, armenian st, parry's corner, george town, chennai, tamil nadu 600001.

My wife lost her phone and she is not well enough to visit the vodafone store as it is far from my home (Around 15 kms). I took all the documents of her and mine and visited the store. The aadhaar document clearly mentioned both our name and relationship as wife. But the vodafone store guy refused to provide replacement sim. He gave just two option, 1. The person named in the sim should physically visit the store 2. Migrate to postpaid.
I recently recharged her for 365 days validity plan which is having validity of 11 months. If i change to postpaid all my money is lost. But the vodafone store guy says only the mentioned two option is possible and it is the policy of vodafone. Worst vodafone, very worst.