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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 173

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Address:Mumbai City, Maharashtra

Hello Sir/madam

my wife used to subscribe to astro services from vofafone. One astrologer named Prem pandit has told her that he can do Black magic and see inside her home using crystal. Now she has become paranoid and this has taken a toll on her health and lot caused a lot of mental stress and trauma. I want Vodafone to apologise and issue a clarification statement.

regards

KP...
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PadmanabanD
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost sim replacement struggles

Address:#44, Armenian St, Parry's Corner, George Town, Chennai, Tamil Nadu 600001

Sim replacement service is one of the worst service from vodafone. They want you to go for postpaid and loot all your money. I experienced the bad scenario from vodafone store in chennai in this vodafone store: #44, armenian st, parry's corner, george town, chennai, tamil nadu 600001.

My wife lost her phone and she is not well enough to visit the vodafone store as it is far from my home (Around 15 kms). I took all the documents...
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Salmali Ghosh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone block outbound sms from cell 9432109864

Address:C407, Dreams Elina,Satavnagar,Handewadi Road, Hadapsar, Pune, Maharashtra, 411028
Website:Deliberately block outbound SMS from cell 9432109864

Dear complain board authority,

This is to bring your kind attention that vodafone deliberately disabled/deactivate/stopped my outgoing sms service from no-[protected].
I raised complain vide no.[protected] on 19th dec 2019, but nothing was happen.
Vodafone enabled inbound sms service for their advertisement/flash message whereas blocked my outbound sms service purposefully.
I really condemn their unfair...
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Anmol Anvekar
from Mumbai, Maharashtra
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network issues/ no service

Address:Bangalore, 560073

I have been residing near channayakanpalya Arch ( Bangalore 560073) since 2 years and since two years I have been asking vodaphone to add up a good network coverage near my place and it's been hectic to get this fixed hence I dropped 3 msg to port my number to jio since jio network works works well at this place.. But I did not receive mnp after sending port for 3 times as well. I m not able to port this number nor able to fix network issue...
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rahulgodherya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess amount add in my bill 9727742432

Address:Honda motorcycle and scooter India Pvt ltd ,t poodar industrial park vitthlapur Mandal Ahmedabad,gujrat, 382120

Dear sir

I have a postpaid connection with Vodafone company I have taken monthly plan which not exceed to rs 400. This month I have received a bill of amount 900, which is more then my limit.
I have called to Vodafone customers care he told me that you have made a special call from this no.but I didn't made any such call and special no not provided by customers care or not mention in monthly call details sheet and Jan...
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rahulgodherya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess bill for my postpaid no.9727742432

Address:Honda motorcycle vitthlapur plant Gujarat, Mehsana, Gujarat, 384002

I have a postpaid connection with your company I have taken monthly plan which not exceed to rs 400. This month I have received a bill of amount 900, which is more then my limit.
I have called to your customers care he told me that you have made a special call from this no.but I didn't made any such call and special no not provided by customers care or not mention in monthly call details sheet and Jan month bill show in Vodafone app...
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Prabhukumar KS
from Pune, Maharashtra
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balance deductions due to unsolicited vas activation

Address:Bangalore, Karnataka, 560066
Website:www.vodafone.in

I am 100% sure that i have not activated any value added service (Vas) on my vodafone mobile service.in last 10 days five different services has been activated, of which for one such service rs 66/- has been deducted from current balance. Since i called back to deactivation after the due date, i did not receive any refund. For remaining services, i managed to call vodafone customer service on-time to deactivate and get the refund.
br...
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nazishy2k
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by vodafone india

Address:Jabbar Manzil 2nd main 5th cross LB Shastri Nagar HAL Post, 560017

Iam a victim of the same problem. I recharged my phone with rs 296 after porting to vodafone and today when i checked my balance it was -312 rupees when i called the customer care they said mms were send from. My mobile number charged at 3 rupees per sms. When my balance is zero how can the mms be sent from my mobile and it would take 100 mms to reach - 312 rupees which is illogical. They said that some auto mms sending application is installed...
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suman001122
from Kolkata, West Bengal
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automatic vas activation and debit to balance

In last 3 days two vas services automatically activated on my number.
27th dec - games portal pack - deducted rs.35/-
29th dec - vodafone health services - deducted rs.14/-
I did not activate any of this and deactivated said services on day of activation.
Refund my balance and do not activate any vas services on my number.

Regards
Suman nandy
Howrah, west bengal...
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Vodafone number is [protected] which is no longer in use...

This is the 2nd time i'm raising a complaint through this forum... Yet, no response from anyone... And i'm running behind this since the past 2 months... And these fraudsters are still shamelessly sending me bills for the service i've not used...

Vodafone postpaid is stealing money from customers even after cancelling their service...

Due...
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nikita2906
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unknown balance deductions

Address:Pune, Maharashtra

Vodafone seems to have started a new scam. They deduct the money from your prepaid balance (Without even informing you via text message), almost twice/ thrice every month, and then when you randomly check your balance, you get shocks.

When you then contact the customer care asking them about it, they say that they cannot file a complaint because the complaint has to be filed within 24 hours. (Logic is lost on vodafone here)br...
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Akraghav
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unique miss call

Address:New Delhi, Delhi

Unique — miss call

Dear Sir/ Madam,

i am receiving miss cal from this no.[protected] .Please i request you pls check this no exactly which place, and i want to address of this no. Pls help me. Whatever report you will get you pls email me. Pls. phone number: [protected] is giving missed call & when called back talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message...
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Sanjay824
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

randomly activating packs without my consent and deducting money

Address:560098

Without my permission, some random pack gets activated, and my money is deducted from the prepaid balance.
This is the second time that i'm facing this issue.
Received the msg "thanks for activating games portal now you can play unlimited games"
The pack is tv_vfplay180d.
Kindly refer to the corresponding screenshots attached.
Please refund the money associated with this pack.

If this is...
+2 photos
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devaliyakishan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information vodafone store

Address:Shop no-1,2,3,4,Aakash Complex,nr hotel kaveri,S.T Road,Veraval, 362265

My brother number [protected] number is continues. Because this number march-2019 to closed. My brother go to vodafone store and given wrong infotmation.
Agent name : mittal gupta
She say that this number start for450 pay and start this number.
My brother call me and say that 450 pay and start. I talk to she agent and tell me antiviruse securty for pay and rechaged. I go to ahamedabad vodafone store and number check and...
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manisha manway
from Phaltan, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst internet speed and connectivity

Address:BRK 855, ROOM 16 , SECTION 18, HIRAGHAT ROAD ULHASNAGAR 3, 421003

I have recharged pack of 3 months but still it's giving the worst speed and connectivity.
Kindly check it out and resolve it asap.
At any moment of time the internet just lost and speed is also getting slow.
I am using the same network from 5 years but it's giving so much issue recently.
Kindly check it out of else i m good to port into another network.
No. [protected]
Thanks...
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I never subscribed for vodafone games portal pack. Yesterday ₹35 is deducted from my account for games portal pack. I want vodafone to return the money they have deducted from account. Last week i raised the same complaint for hungamma play pack for deducting money withouty permission. Am not subscribing to any value added service but money is being deducted without my permission. Severely condemning vodafone for this....
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Bhawna K
from Sonipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irrelevant bills

They just charge huge amount even after having fixed plan and never listen to your complaints. I am using postpaid connections from past 10 years and now from past 1 year they are harrasing me with huge bills. Even I pay show their executive that I am regularly paying every month they just suspended my account last month and asking me for the amount of Rs. 2200/- then 1800 & now 800/- as they are selling groceries. From this bargaining only...
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dharmendra shahi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming expiry

Address:Gkp, Lucknow, Uttar Pradesh

Hi, good evening, i have vodafone sim, now i m out of country last one year, soon traveling india, now on my sim is showing incoming is expired, i need this number it’s important for me, l don’t want to loose my number, number is ([protected]) can active or update again, please let me know, how can solve my problem also always i recharge on my number...
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Akbkbk20
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted by flash message

Due to clicking the flash messages to activate the pack. This is rediculous, and people will never know what trap is set for them. How can clicking a flash message can activate the pack without asking confirmation again? It’s clear loot and vodafone can’t do this with their long time customers and after asking for refund in just 2 days they are saying it's too late for refund...
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Akbkbk20
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted by flash message

Hi,
Recently, my vodafone balance is deducted mistakenly through flash message from my account about which i was not aware. After just 2 days i checked my balance and i get to know that balance is deducted so i have complained in customer service and they are telling me that i should have complained in 24 hours to get refund and i didn't get any refund from vodafone....
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