Vodafone India Complaints & Reviews

Hi Vodafone Team,

This is with reference to my Vodafone postpaid mobile number [protected] with relationship number[protected].

I got this ported from Vodafone to Airtel and got mail from vodafone on refund of my pending amount giving following details

Your refund cheque details are as follows:
Cheque Number: 832346
Cheque Amount: Rs. ***
Cheque Date: 12-Oct-19
Bank Details:...

Hai sir
I am getting a problem in prepaid mobile no [protected], problem is i in my vodafone app history.. I meen deduction and usage history call and sms details are not showing... We need some important no in that... History... That's why please enable this jan 1 to till date 6/01/2020 please provide the information if not say me the exact process other wise i will go to consumer forum

I have was promised a plan of rs 299 inclusive of gst with amazon prime subcription + 30 gb data+ calling free included roaming + 3000 msgs but i never received that. It was provide to me by mr. Gulshan from store in gaurav tower malviya nagar, jaipur store having contact no. [protected], also he is not reponding to my calls and its been 3 months.

There are multiple things.
Firstly, the data connection that never ever works on vodafone network. I have raised multiple complaints over a period of time. But, nobody bothered and their network is again the same. Out of 40 gb/m data, i could only and hardly use about 1gb of data per month you can check my data consumption.

My primary concern is that i had already paid a bill of rs. 300 for december and even then my connection was not made active and my outgoing facility was barred. After raising a complaint with the vodafone customer care, they enabled it for 2 days. Then again it was barred. Then i had to escalate it to the appellate authority. Then somebody by the name kalaiselvi called me and stated that "we have enabled your services and waived of the late payment charges". But, the connection again went off in 2 days and since last 2 days i have no outgoing facility on my number. This is is ridiculous and disgusting. Even after making the payment, the vodafone is not ready to activate my line.
I want to file a complaint / case against vodafone for not fulfilling services even after taking service charges from the customer.

I had requested vodafone to activate international roaming pack for thailand for one week on 16.12.2019 for my mobile no as well as for my husband's mobile no.

On 21.12.2019 i again requested vodafone to cancel the pack as our thailand trip was cancelled. When i received the bill i noticed 2999 has been charged for my no. Few months back also same thing had happened i had requested them to cancel the pack on both the numbers still they charged us.

I am really disappointed.

Kindly do the needful

Apeksha chopra

C004-[protected] not resolved yet.
By mistakenly redx plan activate on my vodafone number. Please deactivate it immediately. Also when redx plan activate on my number immediately i called customer care for deactivate, they registered my complaint on dated 31st dec 2019.
My vodafone number : [protected]
Name : pramanand basling swami.
Complaint no: c004-[protected]

Please note the complain against number [protected].
He is calling as vodafone manager, and saying to send some service messages, which can cancel your service requests and many more threats.

This is really bad for vodafone customers, i don’t know how vodafone company is revealing information to these people, or they are working for company itself.

Hello! Hungama Play Pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.49 has been deducted.Your current Balance post service activation is Rs.3.63.To deactivate SMS STOP to or call 155223(toll free).Stream Unlimited Movies here http://play.hng.am .Discover cool games, apps, movies, music & more http://diskover.vodafone.in/nf/

Today suddenly messages are started which says i have activated some service for that they have deducted 49 from my vodafone prepaid mobile number [protected]. I have requested to deactivate the the activated services. After deactivation it's activated again. Again my balance got deducted. Another time i have requested for deactivation. Is it not a harrasment that without doing anything, i was busy at my work and they activating some services and charging money for that. My 100 rupees got deducted. Such a # network. I am going to port my number and not going to recommend anyone to use vodafone mobile india.

Sir i have been using vodafone number for years but due to shifting from one place to another i stopped using it for few months. The company alloted my number to someone else and my this number was connected to my private accounts. I have attached id proof to this number now some one else is using it.. Kindly look into this matter because it is harmful for me from security view point as everywhr my name is showing regarding this number and it can be misused also.

Dear consumer complaint team,

I recently opted for vodafone red-x plan by mistake, for which i am charged per month inr 999/- + taxes. Now i want to change my postpaid plan but vodafone is saying that i have to pay an exit fee of inr 3000 or i have to continue with red-x plan.

This is violating trai regulations.

Regards,
Arun kumar
Mob : [protected]

I have been charged 2562 saying that i called to 51717 and talked for 183.10 mins, that too morning 7am. Which is in all the way un realistic & that number was used by my 70 years old mom. First of all, with other telecom subscriber 51717 is invalid number by mistake also no one can dial 51717 making call at 7am is unrealistic, top of that talking for 183.10 mins is not at all possible. When my credit limits crossed on that day, my phone services got stopped. During my several discussions that time with vodafone teams they says that you have to pay that amount if i want my services continue & company will check same once my bill gets generated. Now i talk today 5 jan 2020 to customer-care & they says they cant do anything on this... Regarding way offs & how can i proof that we didn't call on such number. Guys please be aware of this kind of fraud, if you face the same problem then complain about this, at least other people will come to know about the same issue

I have my mobile number [protected]. Vodaphone stated m service with out my clearence.
Kindly stop the service and refund the amount.
Also i am asking to stop the service via sms but no service issue.
Vodaphone not giving the proper service or and harrasing the customer
I prabhakar save repeatedly asking the same for the same but sms issue.
It is very unlikely to us for the repetative cuttin the money.
Aaaaaaa aaaaaa aaaaaaaa aaaa aaaaaa aaaaa aaaaaaaaaa

Now 8 days no resolution i will keep on updating this horrible experince i just want to upgrade my plan to higher one i did with app and it did not upgraded called call center they are giving promises from last 5 days it will be resolved in 24 hours and it is escalted to highest level shocked to see that highest level itself takes this much amount of time till today no resolution and one more false promise of 24 hours opting out from vodafone due such multiple issues very disappointing

I had tried for an online recharge of rs 399 (56 days) on 21st december 2019. Though the amount was debited from my account, it was not activated. I complained to the customer care on 23rd december and i was assured the amount will be refunded within 7 days. I again contacted the customer care on 31st dec. Who asked me to wait for an hour. I waited for 2 days and since then has been calling every alternate day. Unfortunately, my refund has not yet been made. I request immediate action in this regard.
My ph no: is [protected].

I had never requested to activate any kind of mobile services pack, though it has been already activated without any concent, company also deducted 35rs my account, since 1 year they were giving best service but this time i am really disappointed with this kind of service provided by the company

I have ported out from vodafone to another operator, however i am still receiving calls. I have informed their executive that i am no longer a customer of vodafone and requested them to remove my number from their database. Even after so many request i keep getting calls from them every 15 minutes. Can anyone help me stop these annoying calls, it's getting really frustrated...

I have been using vodafone services for the past 4 years on a monthly plan of rs499.00
Because of their poor network in bangalore, i had to shift to airtel (Mobile no portability)

Post 2 denials vodafone approved my mnp request and i have paid in advance for that month.

Now, they are charging rs1200/- for 10 days o[censored]sage.

I am ready to pay 499 but not 1200 for 10 days.

Vodafone has summoned me. (Yet to receive the same)

Need a clarification from
Vodafone with details.

Hi,

I have written to vodafone care twice now with no help. Vodafone.in website no longer allow to login to your account and review your bill details. Bill details we get on email are not itemized which we use to get earlier. Every time i try to login to the website there is a popup which blocks and push you to download the app. Now this app does either has itemize bill. I am a corporate customer and always use to get itemized bill but it stopped suddenly and we need it from time to time for corporate claims.

Regards

Dear sir or madam,

Subject-i got a call and there is no number, screen display as unknown

I received a call at 11:36 am today and there is no number, screen display was unknown
So immediately i disconnected the call.

My mobile number is [protected], my sim is of vodafone.

Requesting you to please ask the concerned to investigate so that it may not cause any problem to me.

Thanks and regards
Ashutosh shukla