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Vodafone India Complaints & Reviews

1.8
Updated: Dec 31, 2025
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S
santhosh.cameo
from Mumbai, Maharashtra
Oct 14, 2014
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Address: Ernakulam, Kerala

I had lost 200 rs from my account last day without any reason ...even I didn't activate any services purposefully and they automatically activating the deducting amount...this the 5 the time happening for me...am gonna file police complaint against vodafone Details ; : Santhosh p [protected]
Aug 14, 2020
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    ananya11111
    from Barddhaman, West Bengal
    Oct 14, 2014
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    Address: Jalpaiguri, West Bengal

    I am getting an unwanted phone call in my vodafone number- +91-[protected] from this number- +91-[protected]. Today I have sent him a message that I will inform this to a police station. But he is telling that he is not afraid of it and if I don't change my phone number then I will be in great trouble. Can you please help me in this matter?
    Vodafone India customer support has been notified about the posted complaint.
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      Ajinkya Pawar
      from Delhi, Delhi
      Oct 14, 2014
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      Address: Thane, Maharashtra

      To whomsoever may it concern Since last few days we are experiencing no network coverage problem in Savarkar Nagar area of Thane ( w ). The mobile nos. [protected], [protected] ( Mr. ajinkya pawar), [protected] ( Mr. kedar padalkar ) are having network or no coverage problem. We request you to rectify this problem and give reply immediately. Waiting for your favorable reply thanks Ajinkya pawar n Kedar padalkar
      Vodafone India customer support has been notified about the posted complaint.
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        BaDumTsss
        from Mumbai, Maharashtra
        Oct 14, 2014
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        Address: Pune, Maharashtra

        I have recharged my sim recently with Rs149 and since then i am receiving calls from customer care for offers, one time two times is okay but they are calling me again and again for the same offer i.e. in Rs98 get 9500secs, but now this is the limit i told every person who called me calmly and in a nice way, that i do not want this offer thank you because i am a college student and don't need to call anyone... But this is the last straw they deducted Rs98 from my sim and the left amount is Rs40 !!. Its very hard for me to get this much recharge because i belong to a poor family and as a student i don't get any recharge frequently. This hurts a lot :( . Rs149 is too much for me and if this case doesn't get solved by this forum, i will actually go to the court with people who also wants to complain against them and will get backed by them. Warning VODAFONE INDIA, you are in big trouble. p.s if anyone wants a screenshot of anything, its ready!
        Aug 14, 2020
        Complaint marked as Resolved 
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          sunny bharwani
          Oct 14, 2014
          Resolved
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          Address: Banaskantha, Gujarat

          I brought the sim on saturday and was told it ll start @9 pm same day (11th october 2014) connection is not startd yet.. and the care shop is closed in its working time.. i have the pic with date n time.. check in details(properties) of photo attached..
          Dec 4, 2016
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Oct 16, 2014
          Vodafone India Customer Care's response
          Hi sunny bharwani,

          Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1yGEenX

          Regards,
          Vodafone India
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            Sunil996438
            from Chennai, Tamil Nadu
            Oct 14, 2014
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            Address: Bangalore, Karnataka

            I have a vodafone postpaid connection 9964**2298. In the monthly bill for the period Sep- 2014, I am charged Rs.178/- under an item "download". When I called up the customer care, they said a file has been downloaded named shotformat_dw****** for which Rs.178/- were charged. When I asked them what this file is, they had no idea. They said it could have been a chargeable item which I may have downloaded from a website. However, I did not download anything that was chargeable to my carrier. I have a 3G datapack of 1gb, and my data limit had not exhausted. They don't even know if this file is a song, a game, a software or a video. I do not understand that if they don't know what I have downloaded, how can they charge me? When I told them that it has to be some error in their system, they simply refused. I tried to log a complaint on 198, but they continuously argued with me and did not log any complaint. I am sure they are over-charging me.
            Dec 3, 2016
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Oct 15, 2014
            Vodafone India Customer Care's response
            Hi

            Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1CjnbFP

            Regards
            Vodafone India
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              V
              vibalaji
              Oct 14, 2014
              Resolved
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              Resolved

              Address: Tiruchirappalli, Tamil Nadu

              Hi, I'm V. Balamurugan and I had an issue with my service provider that is Vodafone, who has blocked my SMS service for my number [protected]. I had spoken with Vodafone customer care and they responded me that I have to register my mobile number with TRAI to unblock SMS service. I would like to update here that I didn't send any Marketing SMS to anybody and I used to send only personnel texts to family and friends. Kindly help me unblock the SMS service for my number - [protected] Regards, V. Balamurugan
              Aug 14, 2020
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
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                S
                sushmab
                Oct 14, 2014
                Resolved
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                Resolved

                I have activated basic international roaming on my mobile which is 99Rs per month. I have been on this for 3 months from July. July and august my bills were 700 Rs put together. Now in September i got a bill of 8000 Rs which shows internet usage which hasnt been used by me..I stay abroad and have my own wi-fi connection which i use for internet. Why would i even use an Indian number for accessing internet? The credit limit was increased automatically by them, n now the bill. Even after calling customer care, they make a complaint to waiver some 900 Rs plus tax, which again is not done by them. This is not expected from such a big company like vodafone. This is the worst experience, I have had in 5-6 yrs relationship with them.
                Dec 11, 2016
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Oct 15, 2014
                Vodafone India Customer Care's response
                Hi

                We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1z9eBND

                Regards
                Vodafone India
                the above complaint is for the number [protected]
                This is with regards to my Vodafone Mobile no : [protected], last month I received a bill from Vodafone which was exorbitantly high and irrational. I was told that the charges are against internet usage. When I went through the itemised bill I found that I was charged for days when I was super busy and had not gone online at all ...


                please advise how do I resolve this.
                Mera mo no [protected] hai 5 years se prepaid tha isko maine postpaid me change karwaya 299 ke plan me 1st month hi 1500 ka bill net & sms ka jo ki maine use nahi kiya 2nd month 1100 ka voda consumer se istrike se loot raha hai mai 400 rupies ke under hi call kiya hai
                Hi Sir,

                Today i received a message from usage.[protected]@vodafoneinfo.com saying that " We are pleased to provide you with the following details regarding the Vodafone cell number used by you having No [protected].
                Your present credit limit is Rs. 6300/- and your current usage (billed + unbilled) is Rs. 8203/-. Please make an interim payment of Rs. 8203/- without delay to enjoy uninterrupted services."

                Last month, i called to customer care and confirmed that my internet data plan was activated for 4GB plan and then it will be upgraded to 8GB plan in this month after billing cycle @11.11.14.

                This billing is totally unacceptable and try to rectify the problem without interrupting my services.

                Thanks
                Sachin / Parul Kulshreshtha
                FROM, Nagaraj.C.T
                Mallikarjunatemplestreet, road, dvgroadbasavanagudi, bangalore-04
                VODAPHONE no- -[protected]
                TO,
                MANAGER, VODAPHONE
                I am the customer of vodafone, I got my vodafone billno.[protected], bill date-05.04.15.
                in this bill it has charged RS.1250 for ISD, But didnt used ISD at all.I reqest to remove isd charges from my bil and i want details about that. with regards,
                Nagaraj.C.T
                I have received my bill for my post paid voda no. [protected] for period 1.5.15 to 31.5.15. Please note that the company has charged unauthentic VAS amount in my bill amounting Rs. 254.50 but i haven't used any of such services.

                Kindly reimburse the said amount in my upcoming bill.
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                  kaleganesh07
                  from Ahmedabad, Gujarat
                  Oct 14, 2014
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra

                  My Name Is Harshada, I am vodafone customer since Last 3 years, I am running a business (Beautician-Beauty parlour) and my number [protected] is only source between me and my clients. From last 1 year, several times I have been visitng vodafone gallery (Vile Parle -Near Sun city) to provide me or mail me mobile mill statement, but they keep on avoiding. So i decided to port out from vodafone, even that is not possible, other service provider says to visit vodafone galley and the same story of keeps on repeating. I requested convert from post paid to prepaid they are not doing that My mobile number is very importent to me as it is printed on broshers, visiting cards, sign boards etc. Please help me, I want to convert my mobile number from post paid to prepaid
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
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                    prateek_15
                    from Gurgaon, Haryana
                    Oct 13, 2014
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi

                    Dear Concern, This is prateek and my number is +91-[protected], my out going calls are barred on aug 20th 2014, till that date i was having 1100/- some thing bill, till that day i never used anything and i am complaining regarding my credit limit increase but you people are not listening, so now i got 2, 000/- some thing bill in my acccount on sept 2014, how it is possible let me know ?
                    Dec 17, 2016
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 15, 2014
                    Vodafone India Customer Care's response
                    Hello,

                    We called 9****6***7 at 10:20 AM but the same seems to be incorrect hence request you to share with us your contact number on which we can speak to you regarding your concern.

                    Regards,
                    Vodafone India.
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                      Mahi3940
                      from Hyderabad, Telangana
                      Oct 13, 2014
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh

                      Hello Vodafone India, Current Instance: My Mobile number is +[protected] and this was activated from the territory Kolkata and this is a post paid service. Since 10th Oct 2014, services to above mentioned number are deactivated. To enquire about the same I have to visit vodafone store located in Kukatpally of hyderabad as I am in hyderabad on official trip and was surprised to hear the following responses 1) Firstly he informed that chip of the sim has wear off and so it has to be replaced for which I have to go all the way to Begumpet. Questioning him on why the same cannot be provided here, he escalated the same to his senior authorities 2) This senior incharge after looking into the system has come up with a different answer saying that the same was because of their system failure and suggested to contact Vodafone Kolkata [protected] 3) Trying to connect to the above number everytime it is directed to Vodafone WestBengal and the customer care executive on the other side suggested that it has been directed to Vodafone WestBengal and so I have to dial [protected] to reach Vodafone Kolkata after calling the same it is still redirected to Vodafone West Bengal it happened for not less than 3 times. 4)Not knowing what to do after your helpless Vodafone outlets and faulty service lines, I have to rely on Emails. In about ten emails they are still suggesting to visit a nearest vodafone store who are helpless. Service on this particular number is deactivated without my involvement and some technical reasons of yours and so it is affecting my regular work without which it cannot be performed. I have been using this particular service for about 3.5 yrs and never had a due pending from my side. This is not at all professional with Vodafone India and because of which I am incurring loss which is a sum of 10000 Rupees per day. So, I wish to take a legal action if no appropriate action is taken immediately on this.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Oct 13, 2014
                      Updated by Mahi3940
                      My Alternate Contact Number: +[protected].
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                        Sukhen Dholey
                        Oct 13, 2014
                        Resolved
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                        Address: Hooghly, West Bengal

                        Sir, I am unable to make or receive call / sms from last one month. Several time I call to your customer care executive and i also chat with your representative they all telling me lie and was unable to solve my problem. first time when i call to your CCE they tell me pls recharge with rs 20 or more than that, I have done but nothing happen. 2 nd time one of your CCE give me a complain id by sms ([protected]) but nothing happen . 3 rd time one of your CCE tell me that this is not a complain ID. You just tell me what type of service you are provided ???? Please help me Please activate my number if possible or give me a MNP number so I can switch from your service to another service because it is very use full number . My number is [protected] My name : Sukhen Dholey Alternate Contact Number [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
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                          dineshdinu17
                          Oct 13, 2014
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          espected sir/madam my vodafone number [protected] i am DINESH KUMAR working for leading press in india. i would like to share my thoughts. i am using vodafone for nearly 6 years iam your corporate customer. for nearly 6 years iam satisfied with your product and service.. i really enjoyed your service and i shared my opinion about vodafone to my frnds and colleagues..now iam suffering alot. first my credit limite is2500 later 4000 rite now 6500inr. but my bill is 9000inr its really unbelivable. because my credit limit is 6500. how cum it crossed 9000 iam wondering. does vodafone is cheating customer..when i was using 4000 credit limit after 4000inr automatically my outgoing call will stop..but now my credit limit is 6500 how cum 9000inr you have charged.. are u pple trying to fool consumer.. if you pple are giveing me postive reply i ll continue with vodafone.. i know to take legal acation and i know to publish in press i dont want to create problem.. hope u ll give me your best... ..mr arun rm was handling my case.. no response frm him...i am redy to do anything.. because of this iam totally disappionted..kindly reply me iam waiting...
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Yes publish in press.This same thing happen to me my credit limit is Rs 800 and my bill amount of this month is Rs 1327.My mobile no [protected]
                          Vodafone making consumer fool.Take a legal action against them and you work in legal press in india.You can write complain in news papers.
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                            BarunD
                            from Chennai, Tamil Nadu
                            Oct 13, 2014
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                            Address: Mumbai City, Maharashtra

                            I have fixed monthly limit of Rs. 500/- in my data card [protected] but in spite of that you have raised bill for 1342/-. As this is over and above of fixed limit, I am not going to pay this bill. Please send the revised bill in my mail [protected]@gmail.com Regards Barun Dutta [protected]
                            Vodafone India customer support has been notified about the posted complaint.
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                              A
                              apoorva1
                              from Delhi, Delhi
                              Oct 13, 2014
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              Hello, I am really disappointed with such an irresponsibility on Vodafone service part. I raised request [protected] to deliver Vodafone Nano Sim but I received a Micro Sim. To chase the above request a new request[protected] was raised but till now new Nano sim has been delivered.I am continuosly being fooled by the Vodafone service centre that Sim will be delivered by evening .I dont know how many othere requests I will have to raise to just get a mere Nano Sim card.I will recommed never to avail it in future. Regards, Apoorva
                              Dec 7, 2016
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 15, 2014
                              Vodafone India Customer Care's response
                              Hi

                              Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better.
                              http://bit.ly/1z9epOv

                              Regards
                              Vodafone India
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                                Ateeq_ur_Rahman
                                from Hyderabad, Telangana
                                Oct 13, 2014
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                Dear Operater, Complain Number : [protected] [protected] I am Mohammed Ateeq Network Engineer, with Mobile Number [protected], I stay in Nadeem Colony(half Km from toli chowki and way to 7 Tombs and Golconda Fort). In our area Nadeem colony Very Serious issue of Vodafone Network, Network come's only when we come outside of our home. if we go inside of home network down, i already given complain regarding this 2 years back till now it din't solved, again i given complain last month but still it same no responses. I also have own business which work through my phone only... this number i am using sinces last 8 Year's. due to network issue my business effecting a lot, and if this isssue won't solve shortly i need to go for PORT option for which i already planning for airtel. Vodafone is a Brand and how can you people give this kind of wast network services to customers. this issue not only in my area but also near Mahdipatnam, gudimalkapur.. Etc..., the area is very populated and that to Very Near to Hi-Tech City hardly 6Kmts.. For your help i am giving exact lat long of my area. 17.39759 78.40977.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Saurabh Kesarwani
                                  from Mumbai, Maharashtra
                                  Oct 13, 2014
                                  Resolved
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh

                                  This is to take under your concern that may as like me many customers are been cheated by "Vodafone India" in the name of 3G charges, They offer several packs and claim that in different pack different "Data usage will be free" Then without informing the customer they "apply" a bar on the Internet pack and make uneven charges, and customers also without checking so much make payments, I have been using "Vodafone" number [protected] for past nearly 8 years, and for past few months they have made uneven charges of which initially i was unaware but when I realised, I asked them to rectify, but instead of rectifying they "Barred my number" Due to which I have gone through a loss of nearly 1 lack, as i was supposed to be called by a new employer but due to the number bard, they were unable to attend me and the job was offered to some one else. Kindly help to resolve...
                                  Dec 28, 2016
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Oct 13, 2014
                                  Updated by Saurabh Kesarwani
                                  One more time wrong charges has been claimed and after launching a complain on "Consumer Forum" issue was resolved.
                                  Verified Support
                                  Oct 15, 2014
                                  Vodafone India Customer Care's response
                                  Hello Saurabh Kesarwani,

                                  Please provide us your alternate contact number in the following link on which we can speak to you since 9****4***1 is deactivated.
                                  http://bit.ly/1r93IS9

                                  Regards,
                                  Vodafone India.
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                                    rajasekhar n
                                    from Mumbai, Maharashtra
                                    Oct 13, 2014
                                    Resolved
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                                    Resolved

                                    Dear all, I recharged my mobile with 155 inr for a data pack of 1gb as said by your voice support and I received only 525 mb of data. I raised this complaint to the customer care and they did not respond with a proper explanation. Moreover they raised a point that it's my fault. How can it be? Please explain me. Call 111 and listen about 155 data pack details. Its been a week and I can still hear that. Who is responsible?
                                    Dec 17, 2016
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 15, 2014
                                    Vodafone India Customer Care's response
                                    Hi

                                    We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1z9eeC

                                    Regards
                                    Vodafone India
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                                      vandana_8356
                                      from Noida, Uttar Pradesh
                                      Oct 13, 2014
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      Hi, This With reference to bill amount, my Mobile no. is [protected] I am complaining because, I have neither been not asked to increase or reduced the bill rental not I have requested for the same, however my bill rental has been increased from last two month. Due to this my bill for the for Sep month huge. This is disgusting and horrible for me, this shows you guys are not customer focused and you cheat your customer. On calling the customer care, they say that I have requested to increase the rental, however I have never requested the same. I will no longer support vodafone and will not advise it to anyone I have no intention of paying my outstanding Bill unless this issue is resolved completely. Please reimburse the money in current bill that is Sept 2014 . I look forward to hearing from you as soon as possible to resolve this problem on urgent basis Regards Vandana Singh(Sister of Yadvendra Singh)
                                      Dec 4, 2016
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 15, 2014
                                      Vodafone India Customer Care's response
                                      Hello,

                                      We were not able to reach you when we called 9****1***6 hence we'll call you back in a short while.

                                      Regards,
                                      Vodafone India.
                                      My Phone is on 24*7, therefore please do call me and don't give above excuse.
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                                        pankajsingla041
                                        from Ambala, Haryana
                                        Oct 13, 2014
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                                        Address: Jind, Haryana

                                        Hello vodafone, My name is Pankaj, my vodafone number is [protected], I would like to deactive it as soon as possible. Please mail me back on same email id & give me the confirmation. Kindly help me out to deactivate the number. I would be greatful to you. Thank you.
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Oct 13, 2014
                                        Updated by pankajsingla041
                                        Hello vodafone,

                                        My name is Pankaj, my vodafone number is [protected], I would like to deactive it as soon as possible.

                                        Please mail me back on same email id & give me the confirmation.

                                        Kindly help me out to deactivate the number. I would be greatful to you.

                                        Thank you.

                                        Hello vodafone,

                                        My name is Pankaj, my vodafone number is [protected], I would like to deactive it as soon as possible.

                                        Please mail me back on same email id & give me the confirmation.

                                        Kindly help me out to deactivate the number. I would be greatful to you.

                                        Thank you.
                                        Helpful
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