Club Factory Complaints & Reviews

Plzz cancel my oder;i have ordered by mistake sorry for the trouble, my order no is so96669238, plz try to understand my problem, i really liked ur product, but now i am not interested to buy, i love ur product, next time i will surely buy ur company product, now i want to cancel my order, plz let me know my cancellation conformed or not, plz cancel my order, let me know soon, i am sure that u will cancel my order...

I had placed a order of shoes on 6th march order no so93994319 on 17th march they are refunding the amount saying the product is out ofstock. But after checking the product is available online. It means they must be misusing the funds of so many consumers and then after 15 days refunding the amount. Had a talk with so many people in helpline but are unable to help me.
Since it was my daughter's birthday had requested them on 9th march...

Please cancel my order as I am not available when the order is to be delivered.
The order is showing that it has only been confirmed till now. So please look into this and cancel the order before shipping. This will ensure that your resources are also not wasted.
Also add a cancel option in orders itself. This will facilitate all the users of your website.
The refund to be done asap....

My order has been returned without delivery and the amount has been refunded in my club factory account. I want to transfer the refund amount back to my personal bank account. How can i do it, when i click withdraw menu in the club factory apps and enter my number and code in the provided box it says this phone number has resister yet or something else (Screenshot provides).. Please help...

I had ordered for four passport covers out of which i got two and two were not available at your end coz of colours not available, and I got my credit amount of 5.06 us dollars as refund against those two in shape of pay freeze which i am not able to use . Kindly revert back that when and how can i use the same. Its been almost two days since that amount is shown as pay freeze....

I have returned a product and they have refunded my money on 1st feb'19. But it is showing tat i have withdrawn the money through paytm on 6th mar'19, but i have not done. I called the cust. Care, they are trlling i hv withdrawn to paytm no.[protected], which is not my number. They are not ready to give me any proof. They are rude. I am telling them tat i feel it is been hacked, y should i claim if i have withdrawn. I am not leaving this isdue,...

My order no. So91614109. I have cancelled the order but this was a paid order and the refund my is still not reflected to mu bank account. I have called many times to club factory and chat with their agents. I also shared my bank account statement of last 20 days. No amount of refund has been credited to it.. Club factory agents just fooling their customers. Very embarrassing from club factory and this is so much harassing me. Please do the...

This is second time you cheat with me. I odered a t-shirt order number is so90254853. The product order date is 16 feb 2019 and delivery date is 6th march, and it's 11th march but the product is not delivered yet.in order tracking info the order despatched date in my area is 7th march but the delivery date is 6th march, you make me fool. Please do something i want to buy more and more products from club factory and if you are doing these...

Sir,
I wish to inform you that i ordered a watch with club factory under ref no order number: so93354571. The product which was shown to me at their website, is seems to be different for which i had received the watch.

So, i request you to kindly cancel the above order and arrange to refund the amount to my bank account.

Thanks & regards,...

My order id is: “SO87898157” from club factory website containing two products, a cap and a belt which amounts to a total of 4.8 USD has not been refunded to my Sbi bank account even after several attempts, the reason for non delivery of the products being the products out of stock as stated by the company, after the payment was made. Kindly help ASAP. I made my order on 15.02.2019...

Order was supposed to be delivered by 6th march 2019.
Still haven't received it as of date 10th march, neither have got any updates from either the seller or club factory themselves.
Please send me a report on this as soon as possible as it is well past deadline for the concerning delivery.   replace all...

My order id is so91373341. My returned package has been delivered to company warehouse on 04/03/19, but i have not yet refunded with any balance. The package is containing 2 products and my total amount is rs.2023/. I have tried to call on toll free number and ask every time they say please wait for 1-3 days and then nothing is resolved. Iam really very disappointed by club factory. This is not the way to treat your customers. This much time...

I have order a white t-shirt on 27 jan 2019 which was supposed to get delivered on 14 feb 2019. After waitnig for such a long time i haven't received my order till date. Now it's 8th march too much time taken. Doesn't respond from customer care. My order number is so87027209. Do something otherwise i will never order anything. I m very disappointed....

I have ordered a kids flower princess dress.

Order number: so84559979

I have returned the dress, as it is of small size.

I have not received refunded amount in my bank account.

But it is transferred to club factory — refunded to balance on feb 7, 2019.

Kindly transfer it to my city union bank account [protected], through which i made this transaction.
br...

Order number - so87540514

Post 10 days of order placement, 3 out of 5 items ordered were cancelled by club factory, claiming that the order / items unavailable. I made full order payment in advance through net banking. The amount in inr for 3 items cancelled in inr = 2476.06, while at refund time, they are only giving the amount back in inr = 2446.27.

Why i have to bear the losses for the order placed, payment...

Iam residing at chumukedima, dimapur and there is a delivery boy who said his name is Sunjay. This delivery boy is the most obnoxious and rude person i ever talked to, and he always insists on us coming and taking our orders from his proposed location instead of him delivering it to us. By the way iv been ordering stuffs from Club factory many times now and i have to say the items are good but due to this ill mannered boy who also talks very...

Dear club factory member
I have a watch whose order number is SO93451778, which was 430.97, why this item got broken, how can you send such a product to anyone, you should return my money as soon as possible, I gave you cash, you want So let me credit in my account
Axis Bank Account No -[protected]
IFSC Code- UTIB0000007
Name of person-Naresh Kumar
BAnk Name Axis Bank Limited

Dear Nodal...

On march 7th i. E thursday i've already received my hooded men's jacket (Black and white in colour) with very very bad quality that i don't even want to imagine how bad it is and morever improper tailoring of the jacket which means rejection. I want to refund my item i. E hooded jacket that i've recieved and the cash that i've paid 822) eight hundred twenty two) i ask kindly to transfer into my clubfactory account. Thank you...

I ordered a product on 20feb and also pay the amount of that product. But i wrongly ordered different product and then i cancelled the order on same day. But after cancelling the order the company still have done nothing. After 14 days the amount of refund is still not paid. Please do necessary things to refund my amount. My order no is so91614109 refund i'd sor[protected] amount paid 937.46 inr rs...

My order number is so89613926
I ordered 10 items and i just got only 5 items
So whats going on.. I have been waiting for a month and now some items are missing. I[censored] dont respond on my issue soon am gonna file a case in consumer court and sue you and going to take the action badly. This is lke a scam cheating the people by taking the money and sending the wrong products, not delivering properly, no proper customer service number,...