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Club Mahindra Holidays Complaints & Reviews

3.8
Last updated Mar 30, 2024
Complaints 2626
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1943
Unresolved
683
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Club Mahindra Holidays
Customer Service Contacts

Club Mahindra Holidays Phone Numbers

Toll free
1860 210 1111
215
144
Phone
+91 44 3988 1000
85
69
+91 44 6695 3435
35
47
Fax
+91 44 3027 7778
+91 22 3368 4721

Club Mahindra Holidays Website

Club Mahindra Holidays Head Office Address

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India
600 002

Club Mahindra Holidays reviews & complaints page 76

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J
JSbala
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

free voucher

Address:600073

Some one called from club mahindra holidays n they told u r the winner of lucky contest, come n collect the free voucher. I went on november 2017 at hilton hotel, chennai.. They asked the permission to tell about mahindra holidays. And they said it's not compulsory but we must provide the free voucher, whether u join the member or not. We spent 45 minis there..
Finally they told the free voucher will send through ur email. But till...
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A
ashok saparia
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund payment rs. 27680/-

Address:Valsad, Gujarat, 396195

Dear sir,

I have paid rs.27680/- against member ship club mahindra holidays,
On[protected] at vapi.

I got phone call from club mahindra office and telling me that you are selected for free coupon to stay in club mahindra hotels 2 n + 3d tour. So, you come and collect your coupon from hotel silver leaf.. Vapi. And they said that you have to come with your family only.

I visited in hotal...
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M
mehul_t
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

membership cancellation policy is not clear and very poor customer service

Website:www.clubmahindra.com

First of all I am not able to contact club mahindra by any means - call / email.
I tried number of times their toll free number and another Chennai number but no luck. Sent email to member relations but only once they responded that they will get back within 2 days. After 3 days one reply came asking to submit KYC and cancellation request but it was not clear what I need to send and also no info provided about refund so I asked more...
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S
shrikrishnasawant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

full refund of pf amount due, to fake commitment mismatch information.

I, shrikrishna anant sawant informed for cancellation of bliss membership and refund for full amount due to false, mismatch information given by sales person richard, andheri mumbai office. On telephone mahindra club person agreed on telephone for refund and forwarded request to concern dept. But even after 2 & half month (21.9.2017) i have not received my money back. I have send mails but receiving only auto generated mails. No response...
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Kishore Vaishnav
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of my membership money

Address:Mumbai City, Maharashtra

I am a member since 01/01/2012 my user id is 2162506 paid all installment even amc for 2012 paid

I hv not availed even single year holiday
Requested them to refund my total amount of rs.3, 75, 434/- after deduction of their administration charges if any. But they refused
The amount which they hv taken/charged is advance against services to be availed and not against goods which is sold. Once services not availed...
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P
pawanteena
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false commitments missguided never reply

Address:New Delhi, Delhi, 110035
Website:www.clubmahindra.com

I am pawan kumar garg customer id. 2767441.
I purchased this membership on 30th june 2017 with false commitments and fake offers.
But no offer given they allways say some technical error from 30th sept. 2017 they said we are working on our complaint but no reply received only auto generated mail receieved we are working and working still working. Even i asked for booking they again said we are searching & searching again. Once...
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R
rashmirasi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

still not refunded the amount paid for membership in full as promised

Dear ms. Datta,

Greetings from club mahindra!

This is with reference to your club mahindra member id - 2782053.

We confirm you that your cancellation request has been raised in the system & your contract would get cancelled within 60 days. We would also like to inform you that your full refund would also get processed within the same tenure.

We sincerely regret that we were...
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P
Pranay Bawangade
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of application of membership with full refund

Address:Dibrugarh, Assam, 786602
Website:www.clubmahindra.com

Again no solution from club mahindra and fake promises, as a member i requested for cancellation within 10 days for full refund. As per their policy it takes 45 days to cancel the contract and refund in 15 days. However after so many attempts to contact and push for the same they started the process after 90 days (3 months almost) and asking time for 15days more. This is ridiculous, whenever call said corporate will give u call and email...
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M
Mahesh Manjrekar
from Bhopal, Madhya Pradesh
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false commitments, request cancellation of membership

Address:Mumbai City, Maharashtra, 400068
Website:www.clunmahindra.com

My name is mahesh manjrekar and i have membership with mahindra holidays for past 12 months. My membership no is 2734751.

For past 1 year i have been facing issues with mahindra holidays. I had also complained earlier this year against the sales representative mr shashi and demanded cancellation of membership. Thereafter the company officials had contacted myself and assured better service.

The membership was...
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S
Santhoshgmail
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false commitments hence request cancellation of membership

We have booked a membership at club mahindra on 30-sep-2017 for white studio apartment. We were promised with two gift vouchers worth 4 nights 5 days.

We said that "we'll use that and then confirm our membership and proceed" but with repeated follow ups and lot of efforts, we are not able to get bookings in any of the resorts that we requested for. Also we requested to postpone our emi start month from nov 2017 to jan 2018...
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A
Anjali Pahwa
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong advice

Address:Chennai, Tamil Nadu
Website:memberrelation@club mahindra.com

I have purchase your product 3rd dec today is 4th dec 2017. I am not interested to buy your product because your executive is sale is forcefully. Pls make my payment refund which is pay 37220 i favour of mahendra club through my credit card. I am requested to you pms refund my money back. Your represtative misguide me and your reviews is not also good. So pls cancel it during your cancelation period is 10days. So i have cancel it same day....
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J
Jitenndra Naik
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gift voucher redmission

Address:391330

I have been call for some explanation of club mahindra holiday i have hear all they told but i want first check how booking works so the gentleman mr sachin at vadodara issue me one gift voucher for 2n/3d stay and ask me to book in off peak period but when i am trying there is no any place where i can get 2n/3d only showing for 1day and you can't book this is what they fool all...
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D
Dhiren Sonpal
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fooling customers in the name of membership.

Address:Bhavnagar, Gujarat, 364001

I have never seen such a pathetic service and response anywhere except club mahindra once you become a member, no one is bothered to resolve your query or issue.

They simply dont take care of our issue's, sales team is interested only in obtaining number game of member's as per the given target to them, after that they are very silent and selfish. I am escalating my issue since last 3 months to the customer care team and also...
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N
nilesh chougule
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation policy and refund

I have taken club mahindra membership on 5th october, 2017 and paid 27k as advance payment. Within 10 days, i contacted them to cancel the membership. They are refusing to give me advance payment back.
They do not have a clear policy of cancellation at all.

They are not responding to my calls nor having proper contact person. They are very poor at service.

Guys let's come together and fight against fraud...
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Urmi Sapan Parekh
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

club mahindra cancellation policy

Address:395009
Website:www.clubmahindra.com

I have taken club mahindra membership on 9th october, 2017 and paid 37k as advance payment. Within few days, i contacted them to cancel the membership. They are refusing to give me advance payment back.
They do not have a clear policy of cancellation at all.

Friends please do not take membership of club mahindra unless and until you have a lot of money to blow around....
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C
chetan khutade
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not paid

Address:Thane, Maharashtra, 400615

Dear sir/madam,

I have signed the membership form but did not paid full amount (Only paid some amount) and on very next day i decided not to take the membership based on the reviews from my friends and at this moment i am experiencing the same.

So, i requested for the refund and they agree upon it, but it is not more that 3 months i am following with mr joy ([protected] / [protected]), and mr madhav nirmal ([protected])....
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L
LeoStar99
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after commitment, still no refund from club mahindra

Address:411045

Hello club mahindra customer care,
As per the earlier discussion after posting this above complaint on comsumercomplaints.in, you guys has committed to refund the money within 15 working days. Now i have believe on your statement and waited for it but still i don't see my hard earned money refunded.. Why the held up for more than 6 month to refund the customer money. What you guys are going to do with it. This is my hard earned money...
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Rajat Patranabish
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical misleading communication by sales and inadequate response from customer care

Address:110091

Hi,

My club mahindra membership is 2772572. I want to cancel my club mahindra membership.

During the sales presentation by club mahindra, when i was sold this membership, i was told that by becoming a club mahindra member, i automatically become a member of the rci network, where i can transfer any of my 175 club mahindra nights to rci for getting free accommodation on their properties.

I kept...
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B
binap
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of membership amount due from club mahindra

Address:Chennai, Tamil Nadu, 400042

Member ship no 2773396, had paid the amount in the month of july.17. Have asked for refund of money immediately after applying for membership from club mahindra holidays just get a auto reply that i will get the refund with 90 working days, its now more then 90 days but till today i do not know when will be getting the refund. Nobody replies to the mail and toll free no nobody answers...
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M
mit gupta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

why asf amount is charged? member id 2729802

My complaint is related to the asf amount is being charged to the customer. I had raised a query to member relations club mahindra on 15-sep-17 to understand what is this asf amount, why it charged despite of paying heavy amount of membership and how is it calculated. Why it was not disclosed by the sales rep while selling this memebership?

In response to my query on 23-oct, i received some calculation formula to calculate...
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