Croma Complaints & Reviews

I have received a fake job offer letter on May13, 2021 stating that I have to fill and send a registration form and after that the HR will inform me about the registration fees and soon after 2 days I have to attend a face-to-face interview at company office or through online via zoom/skype/google meet.

The contact details of the person:-
Mobile No:[protected]...

On 22 May 2020, I had purchased JBL earphones from Croma, Koramagala, Bangalore shop. My name is Visakh VR, my mobile number [protected].
my email ID is [protected]@gmail.com

Total bill amt is 5539/- including oppo mobile. Now I required to need duplicate bill for claiming warranty of my JBL earphone.
Kindly email the bill please 🙏...

Dear croma,

We are fed-up with your product and service.
It's was pathetic
We have complaint many time regarding service issue and product aswell..

We bought Croma refrigerator in September 2020..

From day 1st there was an issues..
1. My fridge not delivered on time( Croma send my fridge back to the DC ) till the time croma center had given me small fridge...

2....

On my birthday I received a tata product croma power bank as a gift. This product has full capacity 10000mAh. I have hardly used for 2-3 times. My phone has battery capacity of 3000mAh. On full charged power bank I can hardly charge my phone for maximum of 2 times. Ideally it should charge 3 times. And there’s more than this. To charge this power bank to it’s maximum capacity, it takes more than two days. I don’t think this is a genuine...

As informed to co's customer care no[protected] tv not working since[protected] but till date not attended the complaint.only grtting it started but no screen disply
my bill no sla/[protected] dated[protected] croma crel73183262/52...

Request you to kindly give me resolutio i m purchased product HP Brand LAPTOP Product Description is HP Notebook - 15-db1069au Dated 22/05/2020.In Last 6 months many issues coming like Hang and white spots and some functions not working properly..
Note : Last 6 months visit to croma branch kurla west and meet to Managers but not give me solution ..Manager has told me to call customer care no of hp branch and i m called to hp...

I have requested a cancellation regarding iPhone SE 2020 that I purchased.. (wanted to buy another phone)

Still I haven't got the refund...

I have procured an AC from Croma Centre, Iscon Cross Road, Ahmedabad with 2 yr extended warranty with re location plan.
While re locating the people representing my extended warranty have used local spares while my AC in warranty, for this also they have charged...Attach is my invoice copy...

I have purchased a Croma TV and on next day it got stuck on smart tv symbol and turn off.
Croma replaced my tv but now after 2 yrs warranty is over and I am facing same problem. Thankfully I have onsitego extended warranty.
But what after it is over....

I have ordered two TV's with extended warranty on on Croma.com, they have cancelled the TV's citing out of stock, but they refunded me only the TV amount and they did not refunded me the cost paid for extended warranty, but it's very unfair, I have complained quite a time but they did not respond properly and not giving me my refund

Date: 2nd Nov 2020
Order number:[protected]
Invoice number: SLE005EC1468295br...

Hi,
I had purchased two Samsung ACs from Croma store at Porvorim - Goa on .The idea was to give my aging mother and mother in law some respite from the Goa summer.However till this day this has not happened thanks to the lax attitude of the Croma and Samsung executives and technicians.
One of the ACs did not start at all.The other one did not start initially but after the technician came and "tightened" a nut it has started...

I have 15k as privilege card and not able to use it.It was a gift from my company and Croma should not invalidate it by saying card expired...

Sir / Ma'am,
We have purchased an Apple iphone 11 128GB & Apple 20W USB-C power Adapter having Tax Code 62/52 against your Invoice No: SLA[protected] Dt: 24th of Feb 2021, from your Kandivali showroom & a GST amount of Rs.8832.06 had been collected by you from us. While cross checking on the GST portal, it has come to our notice that the above GST amount collected by you is not reflecting in our GST-R 2B.

We kindly...

I purchased Pure Ii Copper+Mineral+RO+UV+MF from Croma Jamnagar vide invoice no.SLA[protected] on dated 23.02.2020. 01 year it worked satisfactory. But after 01 year when I changed GKK1 in Feb'21, and then after it started some problems developing and stopped working. I also purchased On-site Go warranty service from Croma. So, I called for repair and they attended the same on dated 08.04.2021. but now after a week time same problem developed...

I happened to purchase a Samsung refrigerator yesterday (14/04/2021) from Croma, Chandigarh.
The fridge was delivered today at my home, however no one ever turned up from the installation team to set up the refrigerator until 6 hours later. Upon calling the Assistant Department Manager at Infiniti Retail Ltd. Sector - 22-B Mr. Chandra Prakash, very negligibly I was told not turn the refrigerator on as the installation team will visit...

Subject mentioned cooler was delivered on 05.04.2021 against Order No. SLE002UA1655641.
Cooler fan has stopped running( looks to be jammed)...

I have booked two nos ACs of Croma brand ( one of 2tn and one of 1tn) brand by making advance payment of Rs.5000/- on 21.3.2021 as per copy of document enclosed. At the time of booking, It was told that loyalty bonus of Rs.2000/- on 2tn AC and Rs.1000/- on 1tn AC will be deducted at the time of making final payment. I was also told that Rs.3000/- cash back will be available on HDFC card making payment on Friday, which will be credited within...

I ordered a Bose soundbar which was delivered today morning on 09/04/2021. However, the same is not working. I called up customer care of Croma and asked them to place a return request. But they asked me to contact the brand ( Bose ) and place a request for technician to check the product.

When i called the Bose service center they said i need to contact Croma for my complaint bcoz their service partner has been changed. They...

I have purchased a 1.5 Ton window AC from Croma and it's been only 10 months when the AC is not working. I have raised a request fro service for the AC and executive visited after multiple follow ups and when he visited he told us about AC GAS issue and asked that another executive will visit to repair it. It's been 4 days, I am still following up for the executive visit and every time I got calls from service center stating that What is...

Purchased a samsung led tv 43tu8000 in kolkata when led tv delivered box is not there only bubble wrap is there..but price taken from me is 42990 which is new price but send me old led tv from showroom... i want refund.....