Croma Complaints & Reviews

I purchased fridge, model - Voltas Beko FF 470 liter vide invoice no. SLA[protected] dated 22.03.2021 from O.P. Road, Vadodara
Technician came on 24.03.2020 for installation only after contacting croma shop. Technician stated, it will be replaced or repaired. I contacted executive seller of croma shop who completed procedure for purchasing, but no positive response. No one contacted from forma shop. It is very difficult for me. Many...

My name is Raghul.E.B. Last week i bought nikon Dslr D3500 (dual lens) from Croma phoenix mall, Chennai on March 17, 2021. I didnot receive the complementary dslr bag which comes with my dslr package. I was asked to come after 7days. Today(24th March) they called me to recieve the bag. But i didnot receive the Nikon dual lens model bag and inturn received Canon single lens bag. I am very saddened by the response i got. i invested huge amount...

I have placed the Order online and the order Confirmation number is[protected]. I have selected Black watch. However, system have selected Black/blue, later I spoke with multiple people (Rohit, Rahul) and no one ready to change the invoice and send black watch instead of black/blue.

I am very surprised that being a TATA company, their technology is so poor that, they cannot even change the invoice or cancel the old invoice...

I got a Croma Gift Card. Due to Pandemic, I got stuck at my hometown and I couldn't do any purchase. Now Croma says gift card is expired. It is very sad that Croma is not ready to extend the expiry date even after sending so many mails. At least considering the Pandemic situation they should consider my plea for extension....

I made a purchase of lenovo ideapad 3 on 15-Aug-2020 by paying in full cash.
I noticed that the battery wasn't lasting for 2 hours in the first week. I wrote an email to croma and they said to visit us in store to get the issue resolved. I had been to my native place and couldn't make it early.
The Sales person and also the customer service desk person NEVER informed me about the Lenovo laptop Model No: 15IIL05, has battery...

Please we are still waiting for the e copy of the invoice as it was promised that the same will be mailed with in 24hrs of purchase.

Please arrange to get it mailed.

Thanks & regards.

SK Sharma

Mb : [protected]
Mail: [protected]@gmail.com...

I am very disappointed with croma service and will be complaining after this on social media my BAD Experience with Croma and also with Consumer forum.

In sept 2020, I purchased VIVO V19 phone from Croma Malad west, next to Dmart, palm court building. Service executive promised Gift card for Rs.1000/- cashback, however said currently do not have one, so let us get the gift card, and we shall call you to come and collect your...

Today's purchased fan was not rotating after instalation of it at its dedicated place.
Please arrange to repair/replace it as soon as posible....

Washing machine not operating as per programm, Taking water cycle more and not operating now...

I have purchased Samsung SBS 700L RS72R5011SL/T refrigerator on November 21, 2020, under ICICI Cards EMI offer with order number Order no: SLE002EC1494012. As per offer, the cashback amount would be up to 20%(maximum Rs 20000). I have made the payment of Rs 78990. The cashback amount should be Rs 15798 as per 20% clause as I am not crossing limit of Rs. 20000, but I got Rs 6000 only. I raised a complaint with Croma customer care and they...

Prodct ID 229571 purchased on 19th Feb from Croma Oberoi Mall was having problem, handing up, heating up, battery drowning and other. immediately from Purchase date. Have submitted to Croma on 28th Feb .

Request for replacement of product.

Also customer care person Sarita and her associate is very inadequate for support.

regards
Narhari Trivedi...

Dear Team,

I recently purchased Croma 43 inch LED TV, but my TV remote is not working good.

It sometimes works fine and all of the sudden, it will stop working.

Please resolve my issue.

Thank you.
Ayyappa Reddy.
[protected]...

Hello

I have a service request running from the 24tg of January. These guys try again and again to fix my oven, but just mess it up more. Sooo...the temperature control knob was the only issue...now I have missing screws, loose panels, rotator not working aaand the main problem(temperature control) is not fixed. I just want an working oven...so how can I get a replacement?it's all still under warranty....

My complaint is pending from last 10 days but not getting resolution. The day when I purchased this washing machine after installation I am facing issue with machine but not getting solutions. Please help to provide the replacement of this product...

Hi team,

I have purchased a washing machine from Croma on December 12 2020.
The cashback was to be processed within 90 days.
It as been 74 days. No cashback.
The customer care informed me that it will be processed by Feb end which is the 90 day period.
However, now the customer care executive says that 90 working days.
Please do not make false promises.
Invoice No: SLA[protected] ...

I have brought All in one Hp desktop in chroma on October13, 2020.Now, I am not able to access my desktop, major prblm facing on the system is wireless keyboard. I am not able to navigate or click or make control key.
Can you please help me to resolve this issue....

I visited yr croma store of sarat bose road kolkata, for purchasing of samsung mobile A31. The person who attended us has told me about yr offer of 10% cash back on ICICI CREDIT CARD. As we have accepted yr above offer while purchasing the above mobile. When I have given my ICICI CREDIT CARD for payment, the person who attended us is not able to make sale invoice as per yr offer of 10% cash back. Disgusting...After spending an hour at yr...

There has been an issue from the time of purchase. Water vapour remains in the oven and leads to accumulation of water at the base below the glass plate....

I want to do service of water dispensier which i have take from gandhidham store.

I want to change the water filter and some another mistake is also going.

We start the back side switch the smoke is been coming

thanks
jayesh
[protected]...

Hi Team,

I have received a card number and Pin from flipkart.
I have sent the same to [protected] number for getting Croma voucher, but i have received a message that " Wallet Card Already Added"
Could you please look into this...