Croma Complaints & Reviews

Hello,
I am from Surat.i want to compaint against one your employee
Name: Ravi Gohil, ADM, Adajan, surat.
I went Croma showroom for buy LED tv and as i confirm the model and going for payment the excutive ask him to enter password for further procedure but he didnt response to executive when executive again told him to enter password he scold him very badly infront of other customer and said him i am busy with another...

Company is not sending invoices and orders to customer once after successful order confirmation. They simply wasting customers valuable time and cancelling the orders without customers acceptance. I, Anand Kumar Gone, simply wasted my valuable time by making order on www.croma.com. The reason for order cancellation mentioned by croma backend team via call is order amount paid via gift voucher is not accepted or not valid and thats why they...

I am parchase 32 icha smart tv on 07jan2021 bt til date not any call on installation,
And i have visited 06feb.2021 croma center he said to me call on my service man 2 and 3 overs bt i am not any call to that time on 21:25, 11.feb 2021
So I'm not happy to croma center service and his staf...

Dear sir,
We M/s Greece Saphire is your corporate customer and have purchased a whirlpool refrigerator from your RDC Store via invoice no SAA[protected] dated 10/11/2020.
In the above sale, salesman told us that there is no need of stabilizer in this product however at the time of installation company engineer said to take stabilizer but when we complaint then croma manager again denied to purchase that.
Now refrigerator...

Purchased oppo f17 Pro on 17 October 2020, product auto update on 17 Jan . Phone heated up, post which display problem of burnt pixel, phone in working condition, cordinated for servicing, first job sheet from oppo service centre claimed for display repair, product claimed to be out of warranty, product refused by me for recieiving through Croma, requested for futher detail inquiry on matter, 27 January oppo job sheet claims mother board...

Dear Croma Team,

I have bought 3 products from Croma Miraroad Branch and my payment has been debited from my account, the branch states they cannot help with the TV as they same is not available at the moment when I clearly booked and made the payment why was my order not kept in place, if the products are going to get sold out and full payments made are of no value why do you make us purchase and now you contact us and ask...

I had placed an order for a set of wireless earbuds with Croma using a set of Gift vouchers and some extra payment by card.

I had to cancel the order as the store they asked me to pick it up from was distant from my residence. They declined to shift the pickup to a shop closer home, where the product was available.

Within a reasonable time, they arranged for the refund of the cash that was credited to my card...

Dear sir and madam, This is pravin kadam I am facing tv display issue within 3 months i was purchased CROMA LED FHD SMT 39.5INCH TV from croma showroom ghatkoper on 4 sup 2020 INVOICE NO SLA[protected] I am facing tv issue from December 2020. But I wait for cable operator if any issue from set-off bix and cable line or not but from cable operator side all line are clear. I am facing repetitive display problem then i realised need to contact...

Purchased two Lenovo Legion 5i Laptops from Hyderabad Croma which is in Sharat Mall.

Employee from Croma provided specifications and based on inputs we purchase laptop. The details which he provided is, with the purchase of laptop, you get life time validity of MS Office.

Next day after the purchase, we are trying to active the MS Office and it is asking for License Key. So immediately we reached out Croma...

We purchased a brand new One plus 8T from Croma. A phone renowned for its battery life. The battery of this new phone drains only within a couple hours. We approached Croma and they suggested we take it to the service centre. They gave us the item back saying there is nothing they can do....

Im buying the ac, 2 smart, 2 normal tv, fan.

My tv 32inch smart tv purchase on 4/5/2020 just 8 month completed.i have display and sound problem.
I replacement request is approved.
But Croma mound road service person told me
Your tv price is 10000 now new model is available only price is 17k.
You will pay 7k then we will be give the replacement tv.

Tv is problem that is not my mistake...

Hi ..This about the fraud CROMA is doing and gathering money from the customer. I received 2 Croma EGC gift card for each value Rs. 10000. I have bought a product from Croma SONY HT RT-40 and the delivery person returned back to Croma even before delivered to me.
Croma guys called me and said once the product is received a refund will be done within 7 days. For now, it has been 15 days that Croma confirmed that product returned is...

Dear Team,
Registered mobile no - [protected] - Shirish Doshi
I do have product warranty
And also would like to purchase additional warranty for another year or 2. Do let me know the costing for the same

The wash cycle in your inhouse brand does not work properly in fully automatic washing machine. The bucket and the clothes donot move even if there are less no. of clothes

Frequently get...

I purchase a LED Hitachi 4K SMART LD55HTS08U from croma store when i bought this product i have got all the deals while selling the guy also told me this LED is very good option to purchase also with warranty and all, . but after a month i am facing a problem in LED due to low processing while using Netflix or YouTube, then we call them for check and their is guy coming from hitachi who don't have any knowledge for a product that how to fix...

I am writing to you to raise an issue about: Computers & Consumer Electronics

The issue that I have experienced was: This is to inform you that I own a Samsung Galaxy Note 10 Lite, I bought it on 29/12/2020. My phone has lost it's display in 20 days o[censored]se. The phone has not been damaged in anyway, I assure you. I have bought the phone from Croma Store at Goregaon, India. They are denying service under warranty. Please assist...

Hello Sir/ma'am,

Here I am complaining about the delay in delivering of ACs which I purchased from your adajan branch, Surat on the 21st of Jan by IDFC EMI and also gave a check for a down payment under the register number [protected], which is also clear on the 25th of Jan., As far as I know, your delivery policy is delivered product in 48 hours means 2 working days. But, yesterday on 28th Jan afternoon when I called on Corma's...

Hello,

I purchased a Samsung Refrigerator 386litres from Croma Nasik, College road on the 26th January 2021 and I was promised a timely delivery within 2 days that is on the 28th January, for which we made a full payment.

At evening on the day of delivery we called Croma on multiple occasions. The Customer care said they do not have any information regarding delivery and the store said the item is out of stock...

I placed an order on 23rd for a Logitech g402 mouse order I'd :[protected] from croma online store and the product is to delivered by 25th Jan 2020. But they didn't delivered the product yet. Called customer care number multiple times but they keep saying invoice is not generated yet. they r making false promises to customers. Refund my amount ASAP lost trust in croma....

Briefing you to understand the issue, I am writing the details as desired by you.

I wanted to buy a Sony 55 inch OLED TV A8G model from CROMA because I thought being a tata enterprise croma can be trusted most. Unfortunately my experience has proved me wrong.
I am working as an assistant professor in Sagar university and my hometown in Indore. with no CROMA store in Sagar, M.P. I had contacted the CROMA store in Indore...

We have purchased a Dell Laptop form your outlet in Anna Nagar, Chennai. The sales person Raj Kumar, who first enquired for the purpose o[censored]sage and our budget and suggested this model. ( Invoice copy is attached for your reference). We told him that it is a home system we use it for checking mails, video calls will be done due the pandamic conditions. Otherwise we will use ms office products like word, exce, presentations.

When...