Croma Complaints & Reviews

I had ordered the product on october 18, 2019. Order no[protected]. Registered mobile no [protected].
I was told that it will be delivered on october 25th. However there was no msg or email from croma. Then i was told it will be delivered on october 29. Then also no msg or email and i was told it will be delivered on 30th. Still i have no information.
Please let me know the status otherwise please cancel my order and refund...

I had purchased a tv - samsung qled 80r from croma bandra outlet. While i made complete payment on sat, 26th oct (Invoice number - sla[protected], i was promised delivery by next day. While the tv was delivered the next day, the wall mount kit was not delivered citing unavailability and it was promised to be delivered in next 48 hrs. The subsequent calls to the outlet and the sales executive have gone unanswered and i am yet to receive...

Ramesh unawane purchased a samsung washing machine 8kg front load on 26th october 2019 and they promised me to deliver by 27th october but today its 29th still they are saying that we will deliver it tomorrow and making fake commitment and when i called your customer care service they were misbehaving
So kindly look into this else i dont want any product from croma this is really disgusting service i ever got from croma very poor...

Dear sir as complaint launch today we had make full payment of ac last sunday dated 21.10.2019
Till the same date executive said it was in transit receive by today tomorrow but today asked to your executive about same denied for delivery and asking for payment refund. What can i do in same festival season and this period at a last moment of festival....

I had purchased faber cook top from croma in the month of feb-19.in the month of oct-19 the glass on the cook top broke for which i had raised a complaint in croma sc on 03/10/19 the technician arrived & informed that we will replace the glass top. He informed that he will be raising the request for the glass top & as soon as it arrives we will replace it. We waited for a week & since we never got any proactive feedback we called up croma...

I had purchased faber cook top from croma in the month of feb-19.in the month of oct-19 the glass on the cook top broke for which i had raised a complaint in croma sc on 03/10/19 the technician arrived & informed that we will replace the glass top. He informed that he will be raising the request for the glass top & as soon as it arrives we will replace it. We waited for a week & since we never got any proactive feedback we called up croma...

My Croma Water Dispenser started leaking and I booked a complaint through toll free number,
A technician by name Jayachandran from Srishti Tech attended the service. While he was repairing the leak, I heard a big crushing noise of some plastic material. I asked him what was it and he said nothing. After 20 min.of his leaving, I found the water was again leaking and to my shiny the top cover of the water dispenser was found broken...

Date of the incident: 13th October, 2019.

Ordered a smart phone with payment online. The delivery status showed it would be delivered on the same day i.e. 13th October. Not delivered on time. Checked the status on the Croma site and the progress showed Packed and ready to be delivered. The next day the status of delivery changed to 'Store Pickup'. Contacted the store and they informed that they were not aware of the order that...

I bought a tcl led on 3rd of october which i cancelled due to poor croma online services... So i cancelled my order with the online support team. I got a mail stating that a refund of 1000 is initiated. I was totally shocked to see that for a product for which i paid 29000 i am being given 1000 refund. I called on the customer care people but they r totally unaware of the process and value of refund. Please confirm the date and amount of...

I have purchased croma voucher of value 5000 rs last year. I was trying to place an order and i noticed that my gift card expired last month: (I understand it has a 12-month validity and i'm to be blamed could not redeem this within the available date but the amount is for rs. 5000 which i consider is huge. Could i request you to help in this regard? Just because i forgot the expiry date, i don't want to lose my money. Please help me.br...

Dear sir / madam,
I have purchased bose sound bar 500 along with woffer 700 ; from tata croma store at seasons mall, hadapsar, pune. On 21st sept. 2019 at 5:30 pm with invoice no. As sla[protected] for the total amount of rs. 1, 11700 (One lac eleven thousand seven hundred) in the name of vinay hastak. This product was delivered to me on next day i. E. 22nd sept. 2019 and croma store bose representative mr. Rupesh had come to my...

The worst service and pathetic pattern of work at chroma center.
People do not know any thing of the product.
They give false promise.
I purchased party speaker from chroma and they did not have mike available which they informed later. Post that they said it will be delivered at my home by 6th oct. Today is 11th and i haven't received it.
Never go to chromatic....

Hello, My Name is Himanshu Dave.

I have purchased Whirlpool Washing Machine from Chroma website and have paid for it in full . Delivery was due on 1st October but STILL today on 8th October there is no delivery done by Croma .

This is so Shameful for a brand like Croma .

My registered email id is : mit.[protected]@gmail.com

Please resolve this Delivery issue As soon as possible we...

@cromaretail service request del210919fs00037... 28 litre convection oven. Service centre refused to repair. Croma service centre is saying that part is not available (Pcb) because this model is six years old and we are unable to to provide the defective part. At time of purchasing croma store told me that all croma appliances service and parts will be available at least for 10 or 12 years from the date of purchase. Now croma service centre...

Dear team,
I have a croma previlege card received as corporate gifting which is going to expire today ie on 27/09/2019. The amount is 13000. It was huge and i was planning to buy oneplus tv which is not yet being sold by your store. Earlier i bought oneplus7 from your store but i did not remember that i had this gift card and i placed the order with my credit card. When i aproached the store for its extension, they are unable to extend...

This is to bring your kind attention that i have purchased a split ac from your croma indirapuram outlet and details are as below:
Company name - super general
Ac type - split
Date of purchase - 20/04/2017

Since the purchase, i have filed several complaints that my a/c is not working properly with both croma and super general but my complaint has not yet been resolved.
After some complaints, a technician...

I took a fridge 5 months back and was told that they will fix any issues within 1 year. If they can't fixt, it they will refund my money.
Freezr has issues; it genrates lot of ice and deforost spills water all the florr every day.
I complained to them at least 5 times in last about the same issue and it's not resolved yet.

Technician told last time that it can not be fixed because of the gas being used but did...

Dear team

I had purchased the captioned printer from croma, belapur, navi mumbai with extended warranty for 2 two. When i lodged online complain by dialling your no[protected] to my surprise i was told that warranty was unilaterally cancelled. I am totally unaware of it. I attach the bill copy for your investigation. Kindly send your technician to do the needful....

Hi,

i have purchased a cooler 3 months back. But, 2 times motor has been damaged.Its really bad quality product.It has been 2 weeks, i am struggling to get it replaced. I called customer care many time and distributor as well. They are saying there is no return policy. This is really bad brand, i wont recommend this to anyone. Pathetic customer service

[protected] -Registered number...

Highly dis-satisfied with croma as a received a poor quality vivo s1 mobile handset. Video blurr issue.Purchase date[protected] and reported at store on[protected] and shared the concern and demand for refund but no support provided. I had an old customer of croma but now my trust has been diminished. If no support done i will lodge my complaint in consumer court....