Delhivery Complaints & Reviews

I shipped an earphone using DELHIVERY COURIER from jhumri telaiya (825409) to visakhapatnam (530008) on 29 july 2020. Next day they picked up the earphone and the earphone reached Bilaspur-HR on 1 August 2020,
And from that day they does not update any update regarding to the package.
I tried to call the Delhiver, But i can't. Then i write on their what's app but i did not get any help.
So I write them about my problem on their website support https://www.delhivery.com/support/
but they does not provide any help they only email me that (they have escalated my complaint to their concern team and are taking a strong follow up on this case.)
After few days i further write but again they only email me that (they have escalated that matter to the concerned team to resolve this issue on priority.) but they does not do any think.
It's 20 August 2020 (It's 20 days and my shipment still has no further update).
They only increase the delivery date.
Tracking ID
[protected]
Order ID
O[protected]

My consignment reached my destination center almost before 10 days. But still not yet delivered. Everyday I am mailing them, requested on Facebook and today also they are responding it will take 3-4 days. Location address not mentioned, no contact Number, I am struct with it since 10 days.

My city is Coimbatore and my Tracking ID is[protected].

The entire address of the delivery to be made is correctly mentioned on the order box. Only the pincode needs correction, as it is incorrectly entered. No one from merchant's end (Tasse de Thé, Mumbai) nor from Delhivery team is responding to my multiple calls, messages, nor emails. So now the package is in Pune, but still not delivered to my address, and I'm trying to get the pincode rectified, but no one is available to help me out in this matter.

Dear Delhivery Team,

I had shipped my 2 packages from Hyderabad to Kolkata using Delhivery.com services. It has been a month now and I have not received it. I have logged multiple complaints to them over email and there was no response. There is no contact number for customer service. The mobile app is showing me different estimated delivery dates for 18 days now but I never receive my shipment on the mentioned date.
My shipment tracking ID is[protected].
The packages contain important items that I need urgently. I want the packages delivered in 2 days. Please do the needful.

I ordered a wrist watch of fossils and i got wrist fake wrist watch delivered by delhivery . This couriers service is equally responsible to exploit lots of consumers.All the websites and address written on bill are showing invalid.
Kindly tale stern action against them.

Shipment (AWB-​​​​[protected]. Which was picked by your courier boy. I have talked you courier boy many times and also the people at the regional office. They confirmed the pickup but also that they have lost it. Also on tracking the status showing that it is not picked up. Now when you said refund is done. But that is only the transport charges Rs. 90. Why you have not given the value of the parcel is not refunded till now. We have provided proof of package and bank statement. But that is still not refunded.

There was a order which is lying in the destination hub from the last 6 days I was supposed to get my product delivery by 8th of August but still I didn't got it till now my tracking no is[protected].This is worst experience with delhivery they are saying no entry or entry is restricted where everyone is coming and delivering everything they should tell their customers about the proper date and i needed the product very urgently so deliver my product at the urgent basis..

Hi Team,

I Placed an order in Amazon on 1st August 2020 and the item is Kids Cycle and at the time of placing order delivery date is mentioned as in between 4-7th August 2020, and later due to delay in delivery they mentioned date as 10th August 2020 and till today the order was not delivered. I spoke to customer agent on this they hand overed to third party courier services for delivery and no update on the product.Which is very panifull and this item was ordered for muy kid.

Regards
Sujitha

Dear delhivery
This is very unprofessional way of doing business.I raised a return on 05th of august on flipkart. my replacement request was accepted and my device has been picked up as on 08th of august by one of your delivery boy but till 11th of aug. their`s no such kind of status that it`s picked up. and yesterday night. when i checked on your website your return has been cancelled do i know on which behalf you cancelled my return request. whereas my product is already picked up from me. if anything unusual happens from my registered device who is responsible for that? so kindly look into this matter and resolve my problem ASAP.or i will take a legal action against you.
Flipkart order id:[protected]
Traking no.[protected]

Sir l received a damage product l return this damage product.

Hello Sir,

I want to lodge a formal complaint against Delhivery. I was expecting a delivery from this courier company on 18th July'2020 and after 24 days I am yet to receive the same. They do not have any cusotmer care number where I can reach out. Even I requested them to share the last point so that I can come down to collect the same. But I am not getting any response. From Twitter I have just one message "We are looking into this and would have this delivered at the earliest". No mode of communication is working ...

The shipment was booked from shantipur on 30th july and reached dankuni warehouse on 1st august, 2020. Since then the shipment is showing to be stuck at dankuni warehouse and till today which is 7th august, 2020, the shipment hasn't been delivered at my address in kolkata.
The customer care number is not working and when i mailed, a standard reply was given and problem hasn't been resolved yet.

The delivery of product was scheduled for 31 july. I have also requested for urgent delivery.
But no delivery agent contacted me till now.
Now the shipping history is showing that “the order is cancelled by customer. Please deliver the product as soon as possible.

I am attaching the screenshot for reference.

I had a product to be delivered on 2nd of aug. The awb number of the same is[protected]. But no delivery agent contacted me on that day neither visited my home address to deliver the package.

Now when i checked the status on delhivery, it is showing that "the order is cancelled by the customer".

Proper verification should be take place and action on whosoever involved in providing such fake/wrong information. Due to such bad service customers has to go with unnecessary tension and harassment.

I am attaching the screenshot with this mail for the reference.

I got a tracking number from my ecommerce seller. But when i am trying to track through delhivery online portal, it is still showing as not picked. I even tried calling support team and dropped emails, but no response.

Please help me sir my phone not original product please refund my amount

[protected]
[protected]
[protected]
[protected]
[protected]

None of these packages were delivered to me...

And now they share fake proof of delivery!!!

My parcel number[protected] sent by wendor on 11th July for Kolhapur but yet not received . Please do needful as urgent basis my order number is[protected]
As per tracking it is at Kolhapur but your courier either not calling to customer or not
Deliver the parcel, It is most urgent

While i received the product it was broken it is not possible for use so i return the product

Dear sir,

I have sent my product on 26 june 2020, from noida to bihar samastipur by delhivery. Delhivery was committed to deliver within 5 days of the pick up date.
But i didn't not receive my product till now (It has almost completed 1 month and 2 days). I have sent more than 10 times mail to delhivery support team, but they are helpless.
Kindly help me for this, i shall be obliged for you.
Worth of my product is 16, 000/-
Awb[protected]
Order id - o[protected]
Reg. Mob no - [protected]

Thanks and regards
Saiyad ali