Delhivery Complaints & Reviews

Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would require more information to assist you appropriately

Please find below the list of required information -

1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

2) You may also share the suspect's contact details used on OLX with us.

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4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

Hope the provided information helps.

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Thank you for your patience and support.

I was order a parcel since 14th of October it has been reach on 22nd to destination Hub but local agents are not attempting for delivery to my address now it's almost 5days ago since parcel was reach to destination and they don't attempt for delivery till now.
My tracking ID :[protected] and city : Tura, Meghalaya pin code:794101

My package is supposed to reach today but either the tracking status is not updated or the product has not left from jaipur to bharatpur. The promised date of delivery is today and I need to recieve my parcel as my family won't be available later and we need to take the product with us.
Tracking ID

Delhivery — no updates in shipping/tracking status on website/delay in delivery
I had ordered a EXERCISE BIKE FROM AMAZON on 25th august and the delivery agent is DELHIVERY WITH TRACKING ID[protected] .
As per delhivery website, the package estimated delivery is daily changing and there is no revert from there web portal nor they are returning a calll as per call back request, However, the tracking status shows it is currently at bilaspur-hr (I. E. It has not been shipped to my location). Please ensure that my package is shipped right now, or if its has already been shipped from bilaspur-hr to my delivery address, please update the tracking status on your website. Please ensure that the package is deliveredAlso, please provide me a fixed date by which i will receive my order.
For your reference, i am attaching screenshots of the order & tracking details delhivery websites.

HELLO DELHIVERY,
NO ONE IS CONNECTING WITH ME FROM LAST 15 DAYS.
AND DELHIVERY SERVICE IS NOW GOING TO BE WORST FOR ITS REAL CUSTOMERS.
I AM 5 YEARS OLD CUSTOMER OF DELHIVERY AND DOING AND GIVING TOO MUCH WORK TO DELHIVERY BY SENDING THOUSANDS OF SHIPMENT VIA DELHIVERY.
BUT MY NEW "POC" EVEN DONT CARE ABOUT US AND NOT SEEING MY WORK TIME OF 5 YEARS WITH DELHIVERY.
HE IS REALLY HARRASING ME BY DISAPPOINTING REPLYS AND NON ACTION AND NON RESOLUTION OF COMPLAINTS.

I ALSO APPROCH MY FIRST AND SECOND POC. BUT THEY TWO ARE REALLY VERY SILENT ON THIS ISSUE. I AM REALLY VERY STRANGE WHY DELHIVERY GIVE US SECOND AND THIRD POINT OF CONTACT IF THEY ALSO NOT HAVE TIME TO REPLY ON EMAILS OR PROVIDE SOLUTION.

i send almost 10 emails to my second and third POC for this issue. but they both are not responding.

i now approch consumer complaints forum finally. and if not solve issue then i finally go to consumer courts.

mayank.[protected]@gmail.com

As mentioned earlier, I have already mailed several times, but issue is not yet resolved.