Hathway Complaints & Reviews

Error code 20 displayed o n gtpl cable and operator not responded. If it will not resolved by today, i will disconnect the gtpl cable and switch to other cable. I am paying 390 rs. For the month to gtpl operator. This type of error frequently came on gtpl cable and their opertor not responding on phone. Some time connection error also came on gtpl cable....

I am using airtel connection for last 9 years. Somewhere in 2016 i had some issue regarding my plan and speed with airtel. As i was not sure to continue thier service, i had a chat with hathway people about new connection. They came and promise me new connection within 24 hours. They asked me to fill form which i did. But for 2 days they were no response for laying cable or router installation.
Subsequently i called and asked them...

I had recharged for 3 month + 1 month free on hathway website. But after recharge internet got activate only for one month. Every month i had to raise request with hathway and ask to enable the internet even though i had made full payment for 3 months. After 3 month they did not provide 1 month free connection as promised and they deactivated the account
I made several call and raised service request. But they were giving false hope...

My name is prachi and my accono is [protected] before expiring my plan i call to your customer care team that is plan no new intex 3 is for 400 gb data for per months or for three months ? So customer care manager said yes these is for three months.

i pay the bill of rs 1797 now your customer care team said your plan no is deactivated so why u people did not update the plan details on the websites ?? Is this my mistake?br...

My name is prachi and i took braodband wifi coonection from hathway my account no is [protected] before expiring my plan i call to your customer care team that is plan no new intex 3 is for 400 gb data for per months or for three months ? So customer care manager said yes these is for three months.

i pay the bill of rs 1797 now your customer care team said your plan no is deactivated so why u people did not update the plan...

Hathway team charged me 400 for modem connection and they said they will refund while you return the modem, The hatway internet connection way very poor every time i get a message their will be 2 hours outage like that and frequent disconnect as well, so after 2 months i disconnected it and one of the hathway representative came and collected the modem they said in 3 to 4 days i will get a cal from Hathway team and they will refund the money...

Sahara One channel, sahara femily channel, samay hindi news, 9xo, 9xm, 9xjawala, polimer kannada channel, suddi kannada news channel, janasri news channel, news24 channel are not coming hathway settop box in the city Mysuru please give me signal, kaliki kananda, e24 channel, starsportsfirst channel, animax channel, mahaa cartoon channel, delhi ajtak channel...

Recently from the past few months i have been getting very high ping on multiplayer games such as csgo for ex. Earlier i used to get around 50-70 on all indian servers and around 5-10 ms on my own citys sv, but now i am getting 150-200 on all indian servers and 50-70 on my own citys server which is ridiculous. The ping is absolutely fine in morning but after 11:30am it shoots up till late night... And the customer service is even worse.....

"hathway" no 1 fraud company in india
I was made a payment to hathway on 3rd july by icici net banking and below are the transaction details. But at the end of the payment i got an error but the amount got deducted from my bank. But the amount did not reflect in my hathway and i called to hathway and they told me that they did not recieve the below payment and they told it will get reversed. But even after 15 days also it...

Dear Sir,
As everyone knows that Hathaway is leading Telecom provider in Data and Cheating customers in non existent calamities of network.
But here this issue seems to be ridiculous and utter waste in wasting our time.
Your data seem to be worthless for us. Without providing the proper area coverage and you guys threaten us unnecessary reasons. Since it's a democratic country that I have invested my effort value for...

This is about the issue which i have been complaining from past 9 days .my a/c no[protected] I have complained about the modem, frequently getting disconnected. i had called them more than 20 times but they responded only 2 times and they tell some reasons and did something to solve it from their office but the issue remains the same . till now i did not get any solution and i have requested them to visit and check the modem but they are not...

Custmer care executive called me and offered me a deal of 550 for 50gb speed, after twodays my internet go disconnected and i made seceral calls to the tech support however each and every custmer care agent lied to me and no one was ready to help me and at the end one agent told me that there is no such plan however the number that called me when i called him the next time he got my account activated but after a week it was again discinnected,...

I live in the mumbai suburban area. Just a week back i applied for a new connection with hathway. However, just 5 days after installing the set top box, the remote stops functioning. I made repeated calls to the call centre/helpline number that was provided to me. But every time i call, they keep telling me my number is not registered, which is why i believe there has not been any satisfactory follow up as regards to my complaint. They take...

On nov 12' 2018 evening after receiving rs 2000/- vide money receipt no.2463 towards their uncollected payment for 4 months for my cable service subscription for royal package and ala carta package, the starlink people plotted a conspiracy against me and changed my cable subscription from royal package to prime package without my prior consent nor was there any post intimation to me about the same changeover. The subscription rate of these...

Hello,
I don't know who could able to resolve / help me on this issue...
I live in Chaitanyapuri (Dilsuknagar), Hyderabad. I am using hathway cable service from last 10 months, through local cable provider "Mega city cable TV network". When they installed setup box initially, I didn't get good clarity, because there was a issue either with cable or setup box itself.
I have been keep on telling him about picture blurr...

Account# [protected]

I have requested to deactivate the account since I have relocated to different place and there is no Hathaway connection available in the area. There were multiple requests raised by me for the disconnection and all were resolved.

Everyday I receive calls from Hathway and people ask the reason for deactivation. How many calls do I have to attend and tell the reason ??????

How...

I have applied internet service connection from hathway which got installed on the 2nd nov 2018 (A/c # [protected]) with 300 mbps speed and 3 tb data download limit. Ever since the connection was installed, i have faced frequent disconnect issues and have raised almost 7-8 service requests and made nearly 70 calls to their customer service. Most of the times, their techincal team would never turn up for attending the problem. The customer...

I got an sms saying 'legal notice has been sent to user xxxxxxxxx, hathway broadband a/c no. [protected] plz pay immediately rs3338.31 and return modem to avoid further legal action. For query cont legal team [protected], [protected]'

First of all, there shouldn't be any pending dues on prepaid plans. Secondly, i haven't had a hathway connection for three years. Thirdly, i had communicated the connection to be cancelled before...

I made payment on 2nd Nov 2018 for broadband installation. I made several complaint about the same. In spite of complaints none of engineers visited for installation.

I made several calls to customer care and assured that the installation would be done by the same day. I must say your service is pathetic.

Below is my details -

Mobile No - [protected]

Account No - [protected]...

I have taken hathway broad band connection in the month of october 2015 and disconnected in the month of february 2016, due to the lack of deficiency bin the services. I got a confirmation call on termination of service from hathway customer care executive. But after confirmation also i was getting reminders from hathway regarding due amount, immediate i wrote a mail to hathway helpdesk and called to customer care and i was informed by customer...