Ibibo Group / Goibibo Complaints & Reviews

I have done bookung with goibibo for flight.
Money has been deducter but booking confirmation is still pending. I have tried contacting the customer care but can not connect. I have still not received my booking and now same flight price is 2 times more. How can i get the booking or my money back. As these frauds are not picking up my phone and they are biggest cheaters...

Dear sir,

I booked 2 ticked through goibibo on 15 february2020 for chandigarh to mumbai for 28 april2020.

But my both tickets not confirmed even my tickets fair deducted.. After so much try i can't contact with goibibo customer care... Kindly resolved my issue as soon as possible. Otherwise i have no way to file a legal action against goibibo.

Thanks & regards
Pankaj kumar
Contact...

I have booked a flight through goibibo.
The amount has been deducted but the status is showing 'booking in progress'.
It's been more than 10 hours but still the status remains same. I was told to contact customer support if the e ticket is not received within an hour.
Have tried contacting them n number of times but no response from their end.
Now if it doesn't get confirmed and if i have to book the ticket again...

I have booked a flight from dephi to goa of 24th may 2020 via flight air india bearing flight no ai 156 and money got deducted but the booking has not been confirmed yet. The site says it should be confirmed within 30 mins.

I am not able to reach out to them also through email or the phone number. They have a bot as a supporting system and it keeps on repeating that it will be confirmed in 30 mins

Its very annoying...

I have booked a flight from bhubaneswar to bangalore and money got deducted but the bookinghas not been confirmed yet. The site says it should be confirmed within 30 mins.

I am not able to reach out to them also through email or the phone number. They have a bot as a supporting system and it keeps on repeating that it will be confirmed in 30 mins.

Booking id: tuakk30zu...

Dear sir,

As such i am reviving many mails, please disable my mail id from promotional mails. Also unwanted promotional mails and messages, i really don't have time to read unwanted promotional mails and messages, and this mails are occupied in inbox. Please remove my mail id. Just because i used your service 3 to 4 times please don't harrash and torture mentally. I was expecting an important message for my business, unfortunately...

Wrong or less information provided by goibibo regarding my flight. Airline was ready to give full refund but goibibo never mentioned that airline shall give full refund. I guess they wanted to get the money. After that they promised to provide all the information regarding refund by 13th feb end of day but still no information yet. Because of all the delays i have my money stuck and i have no clue about how much and when it shall be given...

This is a story of tired customer of goibibo who lost complete patience and vexed with your services.

Myself suresh katamsetty studying in the england had booked the flight from bangalore to london using goibibo website.

The website booked a tickets showing as cheapest rate available for following.
Bangalore to delhi
Delhi to paris
Paris to london (Vueling airlines)

Goibibo...

My flight from new delhi to shanghai for travel on 30th jan'20 was booked through goibibo and airlines is china southern airlines. Due to corona virus i could not travel, same was notified to goibibo on 28th jan'20 morning. As this comes under force meisure as government of india also baned the travel to china, i requested for full refund. Initially same was confirmed by goibibo executive but later on they offered 1000 rs., whereas my ticket...

I have booked flight from mumbai to goa for 30th april with cab and insurance for same (Pnr no: k8fvjs). But i have received no confirmation for cab booking for drop at airport. Neither they have proper ivr on online chat support nor they are continuing on ivr call support and keep disconnecting.

Here i have received booking confirmation for flight and insurance but i need to get confirmation for cab transfer to airport booking...

I booked a one-way ticket from bom to yyz via dxb, on feb. 11, 2020. After payment (Rs. 37, 894) was made through net-banking, to my horror, an error message was displayed on the screen...
"aww!! Your payment did not go through!!
There was a problem procesing your payment...
Reference id related... Is"comupkgintda59747984"for...
Try and rebook..."

Spoken to customer care and the executive confirmed...

[#30984028] i am daily writing email to goibibo, but no response. My amount has been debited with clear recipt then also goibibo is denying of not receiving payment. They told it might had stuck in payment getaway the same i checked with my bank. They clearly said the amount is been credited to goibibo with details. The same i have forwarded them, then also goibibo is saying they had not received. This people are concern to check with there...

Dear team,

I have booked a room in hotel safari jaipur and paid online payment of 1945 from[protected] to[protected].
But when i called hotelier, i came to know that room will be available on[protected] at 12 noon.

I am facing lot of problem while not getting early check in optional as i am going to jaipur for official purpose and have to attend my meeting at 9:00 a. M sharp on[protected].
br...

Dear crm we made a payment for rs. 3, 23, 600/- on 29/01/2020 from my axis bank saving account through noida authority portal via payu.in and some error message displayed but amount debited from account (The payment reference number is [protected], the bill reference number is[protected]. We immediately asked from bank and the assured that money is with payu.in and will be refunded in 7 days. Now its almost 9 days but neither it is credited...

I tried booking a train ticket from goibibo website and failed and my money got deducted on 2/2/2020 (Ref id : trnafka6naisxz). Its being showed on your website that my refund has been processed on the same date and it will take upto 15 working days to show on my bank account which is insane. Now on your app it shows refunded and to know more details to contact bank. I need a refund transaction number or any kind of reference number to get...

My name is vivek jain, i booked a train ticket from meerut to lucknow dated. 07/02/2020 money was deducted from my account but i have not received any confirmation massage yet. I want to know the status of ticket or please refund the money. Please do the needful as soon as possible.

Thanks and regards
Vivek jain
[protected]
Mail id - [protected]@gamil.com...

Sir,
I have booked a flight ticket through goibibo in indigo airlines from trivandrum to gorakhpur. The travel date was february 28, 2020. The ticket was for two persons... Ie one for me and the other for my wife usha devi divakaran. The pnr was yblz2b and the confirmed ticket was sent to me through e-mail by goibibo.
But indigo airlines has informed me that the flight was cancelled by them and asked me whether i like to make...

I booked my parents airline tickets on the 30th dec 2018 for the 9th april 2019 through jet airlines. Due to flight cancellation and jet airways filing insolvency. It has now been 10 months or more and i am still waiting for my refund.
Couple of my friends have already received their refunds who booked their jet airways flights through different airline portalsand i am still waiting for my payment.

Booking id :- amdwatkyb...

Dated 03.02.2020 we booked three flight tickets from goibibo app from vishakapatnam to delhi for dated 08.03.2020 ticket amount deducted from my icici bank account but tickets and confirmation not provided by goibibo team no custumer care grievance complaints on goibibo site no customer care contact no only computerized cell is there no person to take calls.
Kindly take immediate action....

Hello,

I have booked a ticket from blr-ixz on 19th of april 2020.

I had paid for 0 go-flexi and free seat bookings. On contacting the goair for a reschedule within 24 hrs of booking as per the policies they have updated me that no add-ons are available at their end. I had rescheduled the flight with an additional amount but my add-on seat booking and go flexi are not available. Goibibo customer care is not...