Karvy Complaints & Reviews

Mar 15, 2018

Karvy Customer Care's response Dear Investor,

Our customer executive has spoken to you. Hope you have received the DIS. In case you still have an issue that is not been addressed, please send a mail to [protected]@karvy.com. Assuring you of our best services at all times.

Regards,
Team Karvy

Mar 01, 2018

Karvy Customer Care's response Dear Sir/Madam,

We would like to inform you that, every year the Interest Payment for the below tranche will be on 15th April, the next interest payment will be paid on 15.04.2018.

Regards
Team Karvy

Mar 01, 2018

Karvy Customer Care's response Dear Sir/Madam,

Thank You for bringing this to our notice. We shall look into this and resolve it at the earliest. Please provide your aadhaar number to kcpl.[protected]@karvy.com

Regards,
Team Karvy.

Feb 27, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above, please share your PAN and trading account number to kcpl.[protected]@karvy.com for further assistance.

Regards
Team Karvy

Feb 28, 2018

Karvy Customer Care's response Hello Sir/Madam,

Greetings of the day !

As per your below mail, The bond is not yet encashed and details are below.

Folio No.FL96- DDB0722188.

Holder Name. HARISH PAREEK.

We would like to bring to your notice that the below said bond certificate was purchased by you in the yr 1996. In this connection, IDBI invited a call option to all investors by exercising its option to redeem the bonds ( which was clearly mentioned on the face of the Bond Certificate) & further it is also communicated through letters and print media also in the yr 2000. At the time of call option (i.e on 1st August 2000) the redemption amount was 10000/- against the investment of Rs.5300 for each bond. Now, present redemption value including interest ( i.e savings bank interest only) will be around Rs. 16000/- plus per each bond.

On scrutiny of our records against the said folio no we would like to inform you that the bond is not yet processed. To process the bond below mentioned documents are required.

1.Origianl bond certificate duly signed by holder on the reverse of the certificate by affixing a revenue stamp.

2.Copy of PAN Card with self attestation

3.Form 15G if applicable(Kindly Fill “FORM15G” Complete without blank )

4. Address details with proof duly attested.

5. Bank details with proof duly attested/Cancelled cheque leaf (Should be Indian account).

6. Bank attestation for signature verification.

7. If change of name is happens then we required A Gazette Copy duly attested / copy of Marriage certificate with details of Old Name & Changed Name duly attested.

Kindly send us the above mentioned documents to enable us to start processing the same from our end.

The above documents sent to the following address;

KARVY COMPUTER SHARE PVT.LTD

UNIT.IDBI BONDS DEPT

KARVY SELENIUM TOWER B,

PLOT 31-32, GACHIBOWLI,

FINANCIAL DISTRICT,

NANAKRAMGUDA,

HYDERABAD-500032.

Hope matter stands clarified from our end.

Note: We have attached the new paper advertisement. Kindly see the above attachment. Please provide your email id, we will sent the attachments.

Regards
Team Karvy

Feb 26, 2018

Karvy Customer Care's response Dear Sir/Madam,

In the given request there is transliteration error, so that's why rejected as"transliteration error in the request field",

Please find the attached portal screen shot for your information.

Any further assistance, please write to us kcpl.[protected]@karvy.com

Regards
Team Karvy

Feb 26, 2018

Karvy Customer Care's response Dear Sir/Madam,

In the request the resident provided document is envelop cover, but which they attached document is not a valid, so that's why rejected as "invalid documents",

Please find the attached portal screen shots for your information.

Regards
Team Karvy

Feb 20, 2018

Karvy Customer Care's response Dear Sir,

Thank you for sharing your details with us, we will check with the internal team and get back to you shortly.

Regards
Team Karvy

Feb 22, 2018

Karvy Customer Care's response Dear Sir,

As per above comliant, Investor has given redemption request & same has been processed on dated 16/01/2018. But transaction got rejected due to the reason “Signature Mismatch”. Investor is complaining that he has not received any intimation for the same

However Investor has visited the branch yesterday with proper docs & transaction has been processed yesterday.

Any issue regarding this, please write to us kcpl.[protected]@karvy.com

Regards
Team Karvy

.

Feb 19, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above compliant, please share your Aadhaar number to kcpl.[protected]@karvy.com for further assistance.

Regards
Team Karvy

Feb 24, 2018

Karvy Customer Care's response Dear Sir/Madam,

In the request the resident attached airtel bill, but which you have attached document is not a valid, as per uidai should be provide land line bill, but in the request attached document is not a land line bill, so that's why rejected as "invalid documents and transliteration error in the request field",

Please find the attached portal screen shots for your information.

Regards
Team Karvy

Feb 11, 2018

[email protected]'s response Kindly update asp

Feb 16, 2018

Karvy Customer Care's response Dear Sir,

With reference to the above compliant, please provide your Aadhaar number to kcpl.[protected]@karvy.com for further assistance.

Regards
Team Karvy

Feb 15, 2018

Karvy Customer Care's response Dear Sir /Madam

This has reference to your online complaint dated 11/02/2018 with regard to change of address and issue of duplicate bond certificate of bond certificate against the Application made in the aforesaid Company of Infra Bond Issue[protected].

We have perused the records and wish to inform you that we have issue the duplicate bond certificate and was dispatch to your address with below mention details.

SLNO CONSIGN.NO MODE UNIT DISP_DATE NAME OF THE PERSON DESTINATION ITEM QTY
1 EX[protected]IN SPEED POST PFCB 2/2/2018 DIPANKAR CHATTERJEE PARGANAS 743123 SC 1

14 CHANDRANATH BIDYARAINA LANE
P O BHATPARA 24
PARGANAS NORTH- 743123

Once we receive the undelivered bond certificate back to our office from postal department we will re-dispatch the same to your present address.

Further we have not received the KYC documents like self attested valid address proof along with a copy of photo identity proof to update the change of address in our records to below mention address, without which we will not be able to update in our records.

Regards
Team Karvy

Feb 14, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above query, please share your Aadhaar number to kcpl.[protected]@karvy.com for further assistance.

Regards
Team Karvy

Feb 13, 2018

Karvy Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused.

Kindly share your Aadhaar Number to kcpl.[protected]@karvy.com check it further at our end.

Regards
Team Karvy

Feb 12, 2018

Karvy Customer Care's response Dear Sir,

We regret the inconvenience caused.

Kindly share your Aadhaar Number to check it further at our end.

Regards
Team Karvy

Feb 16, 2018

Karvy Customer Care's response Dear Sir/Madam,

Below Given URN number Successfully completed at our end,

Please find the attached portal screen shot for your information.

Regards
Team Karvy

Feb 12, 2018

Karvy Customer Care's response Dear Sir,

We regret the inconvenience caused.

Kindly share your PAN details along with AMC details for further clarification. We will check at our end and get back to you asap.

Regards
Team Karvy

Mar 01, 2018

Karvy Customer Care's response Dear Sir/Madam,

This has reference to the below mentioned grievance. The given request has been rejected by our processing team as "document not legible". The Resident had attached gram panchayat letter head, but in the document the stamp was not legible. Hence the same was rejected.

Regards
Team Karvy

Feb 10, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above compliant, please share your Aadhaar number to kcpl.[protected]@karvy.com to enable us to check and revert back to shortly.

Regards
Team Karvy

Feb 16, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above compliant, we would like to inform you that the given URN number Rejected due to “Transliteration error”, I have Marked error in the screen shot for your information.

Regards
Team Karvy

Feb 12, 2018

Karvy Customer Care's response Dear Sir,

We regret the inconvenience caused.

Kindly share your PAN details to check at our end.

Regards
Team Karvy

Feb 12, 2018

Karvy Customer Care's response Dear Sir,

We would request to submit Aadhaar number again from our website where ‘Name as per Aadhaar’ can be provided and Aadhaar authentication can be carried using the name available in the Aadhaar.

Regards
Team Karvy

Feb 12, 2018

Karvy Customer Care's response Dear Sir,

We regret the inconvenience caused.

The KYC has been registered successfully in our records.

Regards
Team Karvy

Feb 10, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above compliant, We have rectified the below error and generate the new acknowledgment number as follows.

[protected] [protected]

Thank you for writing to us. We wish to inform you that we have rectified the error noted in your pan card data. Your application has been re-processed vide new ack number : ' [protected] ' PAN will be allotted by NSDL shortly.

Regards
Team Karvy