MakeMyTrip India Complaints & Reviews

We always prefer mmt for our holidays.. But this we faced many issues because of mmt.. We went to dubai this jan booked by mmt.. We faced lots of difficulties during our trip.. When we reached there our hotel was not booked and we didn't get any information about that.. Mmt promised ur for cash back for the issues we faced there.. They also promised ur rs 4000 cash back when we booked our tour.. Till now we also didn't get that money.. We...

Hotel Booking Ref. ID# NH[protected], PNR# [protected].

I have booked a room in Hotel TRIVA in Trivandrum, Kerala, India for the day 04 September 2018, and Hotel authority refused to provide the room. They said that there is no rooms vacant at present and they cannot accommodate my family. Due to this deny of room we have got big trouble in getting another room and forced to get room another hotel room by paying higher money....

There is a amount of rs.11707/- that got deducted by makemytrip from my credit card on 11th june, 2018 without my consent. I called up multiple times to makemytrip and they denied any such action and any such amount got credited to makemytrip, and asked me to raise dispute with my bank.
I did so and now bank said the amount went to makemytrip and bank can't help me.
Bank is saying to make the payment now. Can you please help...

Compliant against - makemy trip, india

Booking id nh[protected]

Reference id[protected]

Description - mmt confirmed the booking of rooms at hotel zero palace inn by sending cross hotel voucher on registered email address on 4 may 2018. Sometime in aug 2018, i received call from hotel where they mentioned that they never confirmed this booking to mmt. Give i booked it through mmt, i asked them...

I have made a booking through make my trip and some lady who works there called garima thakur has been sharing incorrect information. I canceled my ticket on 30th aug n the refund amount is 12824 and as per her my ticket was cancelled on 28th aug n the refund processed was 12502 which is incorrect. Nor the amount n the dates match n i m struggling to get my refund back. I have attached emails from indigo confirming the same....

We booked hotel reservation with breakfast but now they are saying it wasn’t a part of package and we have to pay for it. It’s clearly their mobile app error why being a customer we should pay for MMT error. I gave them 3 days to rectify but they denied. I need justification for what they did. They are misleading their customer. I’v Attached all the proofs in support of my claim

[protected]...

This is the inform you that I have booked a ticket from HYD-BOM and BOM-HYD with travel date as 05.07.2018 with Booking Ref No-NF[protected]. The amount paid was Rs. 12, 120/-

Due to certain adjustments I have rescheduled the ticket to 04.07.2018 and I have paid additional charge of Rs.8066/- . But the invoice I have received is for Rs.12, 120/-

I request you to provide me the full invoice for Rs.20, 186/-...

Amount has been deducted but I have not received any confirmation message of the hotel booking nor a booking id to issue a complaint. I've been made to run helther skelter with your complaint policy and have no means to understand where my money went except that I have proof of the transaction via net banking.
I have the net banking transaction record.
Please resolve this problem and get back to me at the earliest....

I am writing to you to express my disappointment over the way the MYT treats its customer. Entire world know that Kerala is going through bad time due to natural calamities. We had planned our holiday for Kerala from 5th Sep 2018 to 9th Sep 2018 but unfortunately due to the current situation in Kerala it’s not possible to continue so we have requested for refund or alternative destination. The request is raised two weeks before by my wife...

I was scheduled to fly on sg415 from atq to blr on the 07th sep'18, booked through mmt, booking id: nf[protected], pnr-obcu4d

I received a mail from the airline - spicejet that the flight is cancelled by them. I spoke to their customer service and they informed that they have refunded the amount rs. 4027 to mmt on the 13th aug'18, vide reference id: 99504259 and that i should check with mmt on my refund as i had booked ticket...

I have booked a Thailand package with Make my trip

Beware others. Ways by which they will loot you

1) Always change your transport to shared ones. If you book and pay for private transfers, MMT will automatically change yours to shared and cheat you
Customize the package and change transport to shared
I could have saved Rs 3000 per person but I went ahead with booking private transport and MMt...

I booked a flight through makemytrip app and that flight got cancelled. I booked the ticket using nre account. As per customer service, the refund is already processed [ref[protected]]. Now its 1 weeks and still the amount is not yet credited to my account. I provided my savings account number and they replied that they cannot process to that account. You are responsible not only to process the refund, also you are responsible to check...

I booked cab from haridwar to delhi international airport T3 on 21st August 2018 at 8.0 pm for 22nd August trip at 2.30 pm and 15 % advance deducted & booked confirmation came without any I'd shows that after 30 mnts came all details but Nat came I tried all customer care nos but failed to connect after 10-15 mnts call waiting on all nos.then I after too much wait after no any response booked another highly costly cab for trip just very toughly...

I have booked holiday Package for Kerala From Make My Trip. I have Booked my Holiday Package as on May 14th, 2018. I have Paid Full Amount as per Schedule but there is disaster formed in kerala, where the tourists got stucked in the hotels, landslides are being occurred in hill stations like Munnar and will take time to recover, also not safe for the travel and toursim as of now. When I contacted the MMT Customer Care, they said Toursim will...

Dear sir madam

Its been around one month make my trip has not refunded my amout inr, 9967 againt my international air ticket cancellation they are continouesly telling they have refunded the amount but the amout is no refelecting in my sb a/c and. The bank told me money is stuck in the payment gateway from which makemy trip has transfered so please help me getting my refund

Thanking you
Nikhil vermabr...

Makemytrip shows you an attractive price first and then finally the amount you pay is too large compared to the first shown price. Be cautious before you make the payment.

Also you must check in another booking site, before making the payment in hurry.

On a booking i made on aug 18th, they first showed the price is 18, 000, but in the payment screen the amount shown was 31, 000. They made tall claims this final...

I have booked 2 rooms using net banking when i tried to cancel it, the refund amount got stuck in mmt wallet and haven't been refunded to my bank account. The issue is, there is no such option to transfer the amount from mmt wallet to bank on the website. This the worst ever experience i have faced so far. And i regret using mmt for online booking,...

So the first thing is that the roof of the hotel was leaking and the water kept on dripping the whole night to which we informed the staff but nothing was done. Secondly you guys at mmt had two types of room, i specially booked the second type room which had garden view added in it for which i paid extra. But upon reaching the hotel we found out that in the name of view they have just placed a big picture of garden instead, in other they...

I had wrongly booked banglore to calicut round trip on 19th sep-20th sep instead of 19th aug-20th aug. I immediately called spice jet airlines and re did the booking and cancelled the 19-20th sep booking. Spice jet airlines has initiated full refund to your account but make my trip hasnt responded or reverted as yet. Im worried and disappointed. Request you to revert asap...

Hi,

I had booked a holiday with my family for kerela for 1 week starting from 27th august and paid an advance of 18000 for this trip to makemytrip.

The current situation in kerela dont allow me to take risk of taking my kids to a trip where after effect of floods are in place, also we wanted to relax and enjoy the holiday rather than be in fear for the holiday so we decided not to take this trip and avoid any...