MakeMyTrip India Complaints & Reviews

You are all scandalous unprofessionals, conspicuous and blatant liars, have never ever come across such heedless and delusive management who have won dubois entitlements for deceiving their reliable customers...

Most disguised are those team managements & so called duplicitous customer delight managers who are showing up the extremes of handicapy by tampering with their own recorded commitments & watching the choking of all...

This has reference to e-ticket for booking id : nf[protected]. I had paid rs. 399 for seat booking for jet-airways flight 9w468 from chennai to mumbai pnr no. Cvnoav. I was also allotted seat no. 16 d. However as per jet airways since you did not pay on time seat was allotted to someone.

I request you to refund me rs. 399

Pl confirm.

Prakash kunte...

Have been trying to reach mmt for a change of booking and details on the same. However, all calls are being transferred to ivr which is ultimately leading to no support.

The calls are not getting transferred to the right executive.
Also, in the ivr, the method for issue resolution is not correct. It leads to nothing.

Would request that the calls should get diverted to their executives after maximum 1 min....

I have cancelled a booking with makemytrip (Mmt) and they promised me refund within 12 hours. However, it has been 347 hours since and there is no processing from their end. Despite multiple follow ups, i have been only told to wait and every time im told that the same is under process. The same is pure violation of all terms and conditions as well as harassment of the consumer. Since, im helpless, mmt is harassing me and not processing my...

Hi,

I booked a ticket today i. E. 7th oct 18, where the passenger names were selected for myself and my wife, but while booking, it took automatically my father's name (Saved in the app as i booked a ticket for him earlier) in place of my name. I have raised an amendment request to mmt but not sure if it's going to happen.
My request:
Since most of the people are booking tickets through apps, there are always...

On 16/9/18 flight ticket for indigo from rajamahendravaram to mumbai booked, due to connectivity (Net) problem amount debited twice two tickets generated for same persons same flite, same day i. E 20/11/18 17.05 hrs. Indigo cancelled one ticket on 16/9/18 and initiated for refund of rs1718/-on16/9/18 rs6000/-on23/9/18. Pl arrange for refund of amount to my account. Regards sivababu. V[protected], [protected] mail sivababu. [protected]@gmail.com...

Hi,
Today i booked the cab from make my trip site from pune to nashik for 8th nov 2018.. I gave all details paid later it showed ur booking is confirm but with blank id and other details.. I did not get any confirmation mail nor i am not sure whether booking is really confirm.. Can u check for the name rahul kale if there is any booking made and confirm me assp. Very disappointed with your online booking service.....

Dear sir
The enclosed confirmed ticket was cancelled and according to indigo authorities, the refund was sent to you (Make my trip) in the first week of september 2018. However till date no amount was received.

May i request you to kindly refund the total amount of rs 6722/- to my s b i credit card immediately.

Booking details :
Booking reference: vhz6kt
Status date of booking payment statusbr...

Dear sir/ma'm,

On booking hotel on 28-09-18 in favour of agarwal store with gstin no.18abipa4275e3zt on make my trip, no gst bill was issued to us. Also, on making a call to customer care, they denied of issuing any kind of gst bill against it.
For reference, please check the details below:

Booking id:nh[protected]
Pnr: [protected]
E-mail id:[protected]@gmail.com

Kindly clarify...

I booked a flight ticket from MMT a month back. Since yesterday, I was trying to reschedule the same flight and even the amount got deducted from my account. But, because o[censored]nknown reasons the flight was not rescheduled (no updates on MMT App about rescheduling). This has happen twice now.
So, I raised a refund request for rescheduling failure and moved to Indigo website to reschedule my flight.
From there I was able to reschedule...

Dear sir/Madam,

I am Deepak Musthyala has booked the ticket of ( Mr Sukumar Bandreddi make my trip ref no: IN1804B5S4669206, E ticket no 176-[protected] and pnr FWCASB) reference no for which i have received immediate confirmation and i was charged INR 4, 23, 426.00 but to my surprise in the invoice i have received the ticket rate shows only INR 3, 64, 874-/- and to report the same i have called Customer care of make my trip...

Tried cancelling the upcoming round flights with makemy trip (Booking id - nf[protected]) from kolkata to bangalore and bangalore-bhubaneshwar-kolkata on 2nd december and 19th january respectively. But could not because they are not responding to my phone calls to sort the matter out. Even the refund amount is not being shared with me and there is a lot of discrepancy in the amount. Customer care numbers are non responsive even the e mails...

The maintenance in vihas inn is very bad. They supply the food from outside with excess amount. The breakfast is complementary but they only supply 2 pieces of idli and one bodra. They not at all give tea in breakfast. The hotel authority only supply milk tea in a small cup with a charge of rs 30/. There is no other options of other kind of tea. It is not possible for us to go outside each time to take breakfast, lunch and dinner. So it is...

Deeply hurt by mmt team to cancel my booking for the hotel stay in kulalampur ramada without any information to me and took full amount in advance i was stuck in the middle of the night in a new place and was charged again by the hotel in the morning i was told that the mmt never gave any cancellation fee to the hotel and gave me the mail requesting cancellation of the booking which was done without information i request to give make my trip...

Hi,

I have booked hotel in shimla. Check in date is 29 Sep 18 and Check Out date is 2 Oct 18, Total Amount paid to hotel is 17886. But 28 early morning some my close relative is unexpected death.Incase I will call to makemytrip and spoke to MMT person . I request to change my dates and MMT Person change my dates . but i have planned 1 month early so i will decided to that i go to shimla same dates (e.g. 29 Sep 18) again i...

Hi i booked hotel from makemytrip mobile website while doing search i was shown free breakfast & free wifi available in the hotel aman continental delhi & i have shared my concern with makemytrip support but they denied to give free breakfast to my guest.in app they show different search result & in app hotel aman continental show only free wifi included in search result but in moblie website seach result is different. My registered email...

Hi
I made a booking for nirwana hotels few days back. I booked a deluxe room with free breakfast at around rs 2900 per night for 2 guests for 3 nights. So the total amount charged should have been rs 8700 plus taxes. Whereas i have been charged rs 13964 incl taxes and service fee that comes to about rs 4654 per night. When i made the payment i didn't notice the discrepancy.
Booking id-nh[protected]...

Need to cancel the booking id nf[protected] but app does not reflect bookings in my trips section and cannot get through a person at customer support number. Have mailed [protected]@makemytrip.com but no response from them too. I had paid extra for the zero cancellation policy
Which now seems like makemytrip is not honouring.

I need the booking cancelled urgently and the refund processed in full as promised by makemytrip....

On 15 july, 2018, i had booked a ticket on goair flight g8-371 for 18-nov-2018 (From mumbai to goa)& g8-478 for 24-nov-2018 (From goa to mumbai) by make my trip. Now due to some personal reason, we cannot go. Now i want to cancel my all tickets but there was no refund amount on cancellation by make my trip and i really need money and i cannot share my personal reason with you. I can only request you please refund my money.
Please...

I had booked a flight from blr-ahd and return. While booking i paid extra charges for zero cancellation. Suddenly from 25th september this trip was not visible under my trips section in mmt app or web portal. I needed to cancel the flight partially for two of the passengers. But as it was not visible in my profile i was not able to cancel it. I tried calling customer care several times. There is no option to speak to a customer care executive....