MakeMyTrip India Complaints & Reviews

Had a travel mumbai dehradun return

Jet reschedule the mumbai delhi flight which means i can't get my connection

Jet says mmt has to make the changes in the delhi dehradun flight

I have been trying to call the call centre you have an extension for cancellation but not for talking to a human to explain the problem

Miraculous ly now the mmt portal has stopped showing the mumbai...

On booking domestic flight tickets with mmt, we were sent a message by mmt saying that we'd get 70% discount on domestic hotel bookings on giving the booking id as coupon. The discount given was lesser than any coupon and the customer care people only tranferred calls to different departments & mr debdutta said it was upto 70% which is not valid as it was not mentioned anywhere in the message that it was upto 70% off. They kept me on hold...

While booking a flight ticket from trivandrum to delhi (Return ticket also) on july 3, 2018 an amount of rs. 9855 got deducted from my bank account vide particulars medr/makemytrip i/686008/ and no booking was made. On contacting makemytrip, they told me to wait for 12 working days but i got no amount refunded. Then on 25 july they told me that the amount got stuck with the payment gateway and they have escalated the case to accounting team....

Horrible beds, the beds were full of dirt, the wash room shower flush was not working, tap water is not working. Overall pathetic, dint expect this from makemytrip. Booked 2 rooms from aug10 to 12th. Arrived on aug 11th at 5.45am. Will never book room on makemytrip

Get a complete overhaul o[censored]r live defects. Not sure i[censored] want to purposely cause headache to ur customers....

I had booked a hotel on makemytrip and paid rs11, 094. But for some reason i had to cancel it. The policy says i will receive my amount back by 3 days but it’s been more than that and my account is still not credited. Whenever i call the customer care they tell me wait for 24 hours for the last 5 days. They call me and say that the refund has already been done on 3rd but my bank statement doesn’t reflect it....

I was an extremely loyal customer and use to make all my travel booking via makemytrip because of which i was given the mmt black status. Because of mmt black makemytrip sent me an offer which entitled me to a free upgrade to vistara gold and that i just had to fill a form to get the status.

After filling the said form i was told to wait shortly for a reply (I have realized makemytrip shortly can mean a few weeks at times)...

I had booked my flight tickets (Chandigarh to leh and back) on 7 july, 2018 booking id nf[protected] for rs 52, 142... However, after the transaction was completed the amount got debited rs 26, 161 from my bank account twice on 2 july... I have been in contact with makemytrip customer care and they have not been able to provide me with any help in this regard. It would be really helpful if you could put an eye on this issue and help me...

I write this e-mail with utmost disappointment & pain.

Make My Trip has let-down the faith & trust I carried for their organization.

I would like to write a brief summary of my concern which hasn’t been resolved yet;

o I booked 4 flight tickets on (13th July 2018) for my family from Bangalore to Pune & Pune to Bangalore (Travel date 18th - 20th July 2018 – INR 20, 884/-) for a family emergency.br...

While booking air ticket from Hyderabad to Kolkata on 01.08.2018, due to poor net connectivity after payment the transaction was aborted at the final stage of completion. However my account was debited with Rs 7717.Payment reference no.BIL/ONL/[protected]/MAKEMYTRIP/NF[protected] 579 CO.
As per normal case the aborted transaction the debit is reversed within 24 hrs or max 72 hrs. Already 7 days have passed but the money has not been...

I referred two of my friends yesterday and ensured that they downloaded the makemytrip application and entered my unique code but i have still not received the 2000 points per application as a referral bonus in my account.
My email id is [protected]@gmail.com.
I am still awaiting my 4000 points because once i get them i was planning to have at least another 10 or 12 of my friends download the application....

I booked a dummy ticket in june, 2018 from mmt office in patiala. Mr. Harman ahuja who is resident manger booked it. He promised this ticket and charged rs. 2000 from me. Now when i went for get my ticket he said this ticket is gone. It was his duty to inform me that ticket will be expired but he did not. Please find ticket in attachment. My question is if mmt have to loot then why not rob banks with gun like dacoits? Why opened a shop instead?...

I was trying to book tickets for my daughter's travel from delhi to amsterdam, and found some good options available on make my trip. Of these options, we decided to pick the vienna route to amsterdam; i. E. By booking austrian airlines. The ticket price was approx. 33, 000 rupees one way, and we booked it. Booking id: nn[protected].
After a few minutes, we received a whatsapp e-ticket. Rather surprisingly, on this e-ticket, the...

We are really disappointed by the unprofessional approach & the bad services provided by make my trip as it causes so much inconvenience to the customers. My brother has booked the ticket from mmt website on 4th of march 2018 : mmt booking id nn[protected] for travel to pat - muc traveling in the month of july. When confirmed on the makemytrip app (Which mmt proudly promotes to the customers to manage, find updates and latest news for their...

I booked a flight from delhi to lucknow for 11th august and return on 15th august for me and my wife, a month ago. However as i could not avail any leaves so i rescheduled the booking to 6th of nov and 11th of november. At the time of booking the amount which was shown to be rs.10379/-, while at the point of booking the charges suddenly surged to rs. 19020/- and just after rescheduling the flight, when i checked the prices of a fresh booking...

I booked an international flight in makemytrip.com with booking id: nn[protected]. I have selected apollo munich travel insurance during booking. Once the ticket was booked, i received a travel insurance with complete wrong values in my passport number and dob fields. I don't know from where these values have been gathered and incorporated in the insurance.

I have a visa interview in 2 days and i needed this document very...

Make my trip bilkul fraud hai maine online ticket book ki bus k liye 3aug2018 ko bus ka timing tha 9:15 mai 8 baje se 11 baje tak continue enquiry krta raha bus nahi aayi last me mujhe bola gaya ki bus cancel hai amount refund hoga but ab bolrahe hain ki amount refund nahi hoga apka travel confirm hai very bad make my trip aur itna bura response
Boking id - nu[protected]...

I booked my flight from dubai to visakhapatnam on 09 july 2018 (Date of travel : 14 aug 2018) for 12, 419 inr
Vide
Mmt booking id no. : nn[protected]
And
Indigo airline booking ref : bkdq8r

I had cancelled the said booking and got only 972 inr as refund from make my trip... Where as indigo refunded 6, 855 inr to make my trip

As per norms, make mytrip has to take their processing...

Flight reference no. Dtxqe8 from jkf to sfo on 20th july bokked by makemy trip for virgin atlantics and operated by delta

Sorry to report you that i had horrible experience while checking for my flight no. Dl0273 at jkf airport. Upon receiving a mail on delta on 19th july i web checked in and while reporting at the airport for baggage drop i was told by the executive (Perhaps ms. Diane) that my ticket is not a valid one and...

We have booked the ticket by indigo airlines 6e-271 (Timing: 06:15 hrs. On 3rd august) pnr — ees33t from kolkata to chennai and vistara uk-731 (Timing: 17:45 hrs. On 3rd august from chennai to kolkata).
Now we want to change the travel date on 7th august, 2018 by indigo airlines 6: 15 hrs from kolkata to chennai and 19:35 hrs by indigo airlines from chennai to kolkata on 7th august, 2018...

We booked country inn and suites for 12th n 13th august... With booking id: nh[protected]. We made the full payment for 2 rooms and got a confirmation from make my trip as well. Now yesterday on 31st july... We are getting a call from country inn n suites front office staff neelam and manager - arpit that though they have got the voucher but they cannot give us any rooms on our dates. They said they have given our rooms to someone else....