MakeMyTrip India Complaints & Reviews

Mmt promised me on 13000 cashback on email, however the cashback received was only 8000. Customer care hotline doesn’t help as they just keep diverting my calls. Some of them acknowledge that i am eligible for 13000 basis the email evidence i have, while some of them say policy doesn’t say 8000. This policy was never shared with me till i paid my complete booking amount. The only thing shared with me was an email stating my eligibility...

Hi i have booked my flight tickets for 2 persons.. From goa to bombay jet airways dated 11 december and i accidentaly booked a early morning 4 am flight. We want to reschedule and change the flight timing to an evening flight. Me and my friend ahmed khan have been continously trying to contact make my trip but unable to get this issue resolved. We have been with mmt for more than 5 years and request you to plzz help us resolve this issue...

Complaint reference is[protected]. Full details of complaint are with makemytrip.

Basically, i booked a cab through this company for 16/10/18 for outstation 9. Am til 11pm. The driver was persistent that during later afternoonthat it is for 12 hours only and wanted me to go back by 9pm. Driver left me at around 7.30 pm as her wanted to go. So i had to book uber to get back home. Make my trip are refusing to refund me my...

I have been trying to reach MakeMyTrip (MMT) for the last 18 days to get my refund for a flight booking ID [protected] cancelled on 5 October 2018. The ticket was booked on MMT but cancelled (attached pic of email) through Indigo and they have given a full refund to MMT.
Everytime I have called or gone to their website, the link does not open or they keep sending me a cancellation link and not a refund link. showing that they have...

I had booked a holiday package through MakeMyTrip for me and my wife, our return flight(air pegasus) from Bangalore to Kochi on 13/08/2016 was cancelled since air pegasus was ceased from operations. There was no prior information regarding the cancelled flight from the travel agent nor from the airline authorities. I contacted MakeMyTrip and they didn't provide any alternative arrangement and said the ticket amount will be refunded within...

Hello - last month i was supposed to go to hong kong, hence i booked tickets through make my trip from maa to sin (Ai express) and then form sin to maa (Scoot) (Booking id nn[protected] and then i booked online in singapore airlines from sin to hong kong to sin via sia.

However due to typhoon my flight to sin to hkg sector was cancelled, and i got full refund form sia, however when i cancelled both air india and scoot airlines,...

Hi,
I travelled from west africa (Burkina faso) to india for attending a training program for which i had paid 3, 000 usd as fees for the course. Program was in mumbai from 17th sep to 19th sep.
I was scheduled to travel from mumbai to bangalore on 16th sep and return on 19th sep vide make my trip booking id nf[protected] on 1st aug 2018 and paid rs 8, 126
However due to some visa issues of the faculty the training...

I made a booking on 8th of october through flipcart it take me to makemytrip portal and when i booked te ticket amoount was deducted from account 4693.00 as i get 600 instant discount as i was using sbi netbanking. I talked to makemy trip customer care executive name are rehan khan reference id:[[protected]], (Rajni kumari) reference id:[[protected]] nf[protected], everytime these people told me that you wait for 1 day and 2 day......

Makemy trip and goibibo will by default attach an insurance policy when you buy a ticket on makemytrip website or goibibo website. I think it should not be checked by default. When customer needs to buy the travel insurance he/she should select it. Whenever i buy the ticket i have to contact makemytrip or goibibo to cancel the insurance. And it is tough to call makemytrip or goibibo because it takes long time to be on ivr and it just rings...

I had done a booking via makemytrip for a stay in gokarna at "sanskruti resorts" and paid an amount of inr 20, 060 for a stay of two days which included complimentary breakfast. On reaching the hotel i was given a dirty room which on multiple requests they cleaned and even after that the bed-sheets and blankets where dirty. The towels where wet and stained. I tried to raise the concern but no one responded. The breakfast was denied saying...

I have claimed for the refund of cancelled ticket from kathmandu to chennai bearing pnr of cfgdpg. I have cancelled the ticket on 23 july 2018. But still i didn't receive the refund amount.
After airline deduction of 3000 inr, rs. 7626 has been credited to your account related to this cancellation of ticket.
I kindly request you to refund the same at the earliest....

Dear all,

I am a makemytrip customer for last 4 years and have done several bookings till now. I need the refund or claim for the hotel booking which i have done in bali, indonesia last month.
It was informed that the hotel is a 4 star hotel at the time of booking but when i reached there to check in i found that it is a 2 star hotel.
My booking id is: nl[protected]

I have escalated this issue...

I had booked air tickets on 22/09/2018, of goair g8-584 from chandigarh to mumbai of 5th jan 2018 pnr no. Gc3gsk and booking no. Nf[protected] but the said flight cancelled by airline company but i haven't received the refund amount till date. Please look into the matter asap and please as note don't charge convenience fees for the same. U can contact me on [protected]...

Hi,

I am writing with utmost disgust at the customer service provided by Makemytrip. I had made a booking (Payment reference - NH[protected]P01-MAKEMYTRIP COM) few days ago from your portal.
The amount got deducted from my bank A/C yet I received no booking ID or email confirmation.

Tried calling customer service many times but absolutely no response. The automated response machine asks to key in the...

I have pleased to inform you that from last some month i am using make my trip account and now i want to delete my accout but service provider didnt replay my calls and all
There is no customer policy and it used only for trips
Please do replay as early as possible
I just want to delete my make my trip account not more than than that because dont want to use this application...

Mmt is really worst. They take your money and don't revert back. They had booked a hotel for us in pattaya. First thing the hotel was located in a area where all # were there. Second thing, the staff was very rude. The bell told my husband to pick up the luggage. No breakfast was given. The hotel room had outlets in it. The main door was locked on a single panel only. The towels provided to us were in torn condition. We left the hotel...

I was booking a ticket on make my trip from bangalore to jaipur on 17.07.2018 (Booking id nf[protected]) and the amount i. E. 7851.00 was debited 4 times from my account. I got my account credited 3 times (2 times on the same day and 1 time on 22.07.18) but 1 refund is still pending. I raised a complaint on make my trip regarding this issue but i didn't got the perfect solution. They are asking to contact the bank (Punjab national bank)...

Booking ref no - nc[protected]

Booking was made on 18/10/2018, cab from jaipur to delhi. On the time of booking the time was selected 12.00 pm but when we contacted the driver he said he will come on 2.00pm. I was getting late as my flight was in the evening. I cancelled the booking as driver said and i received the text that the amount which will be refund is zero.
I want mmt to go through the matter and refund...

I booked ticket from chennai to coimbatore yesterday in city travels. The amount got debited from my account but my ticket was not reserved. Could you please tell when the amount will be refunded. Booking date was today 10pm. I checked with the travels. They said ticket was not booked. Please refund my amount earlier. I thought online transaction is safe but no so. Better to avoid online transaction. If the page is not working properly better...

I have booked a trip to andaman few days ago with booking id nl[protected]. I got a confirmation email that my trip has been booked for 3rd february 2019. However i did booking for 4th february. I called the mmt helpline at [protected] and they said issue would be resolved by their superiors and they will call me within 24 hours. I didn't receive any call from the authority. Please resolve my issue...