OneAssist Consumer Solutions Complaints & Reviews

Hello friends and well wishers,

Please take my words very carefully and casuiosly towards the company called ONEASSIST solution private limited.

My mobile was given to pass a genuine clame of screen crack and without any consideration, they fooled me that, you wont claim insurance because you have broken your screen purposly.

Please do not take mobile insurance from this compay as they will never...

Hi this s Sandip kumar Cont numb [protected] and I have put insurance of my iPhone 6 with One Assist my Devive Claim ? Service Request # 1691765 my and last month by 9-12-16 I have raised a claim that front glass got crack while my self Avd children was in hand and suddenly fell down to steppes with an accident and front glass got crack .. this statement I have to one assist and next day I have uploaded all document which they asked to to...

I had purchased an insurance policy with One assist on 4th June 2016 amounting to Rs. 4, 599/- for my Iphone 6S with the plan " MA Total Protection Plan 50, 001 to 62, 000" with validity upto 3rd June, 2017 vide Invoice No. DELP-1603-RI-0051.

My Iphone fell on the ground & broke. I had lodged a complain on 6th Dec 2016. I had submitted all the documents with the company & on 12th Dec, 2016 my Iphone was collected by One Assist...

Why icici customer care team not answering any fraud related mail of one assist plan??? I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

One assist id number: SR[protected]

Make...

DEACTIVATE ONE ASSIST PLAN
I Received SMS from KOTAK MAhendra BANK that RS-1299/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. should refrain from such acts. the bank in question kotak bank should also refrain from...

As i have given my check to redeem my amount of 4580 i have enclosed my cancel check and the invoice bill in ST COURIERS but i didnt get any confirmation mail ...if i call the customer help line its not responding plz...provide me with the decided amount to the concern account and plz give me a call about the updates of my process and confirm me the process u take care..even if i call i dnt get any answer...;(...

Oneassist Consumer Solutions — Eactivate ONE ASSIST PLAN and refund my money asap

1 Review
Ma Malleswara on Jan 6, 2017
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I unable to understand the fact that the funds have been deducted from my account of Rs. 1799/- which i have clearly told the associate to i dont need ONE ASSIST PLAN service, though one your associate has activated the service. and i came to know this information...

I unable to understand the fact that the funds have been deducted from my account of Rs. 1799/- which i have clearly told the associate to i dont need ONE ASSIST PLAN service, though one your associate has activated the service. and i came to know this information on 3rd Jan, 2017 because "one assist have deducated the funds from my account. i am trying to reach one assist customer service many times but there is nobody to answer my query...

Fake Company and poor services

I am getting the call from one assist team again and again from 27 dec 2016 that your mobile has been delivered. But still it is not delivered and now i am filling a case on these guys under fraud because every time i called these guys have one answer escalated to higher authorities. But my dear what your higher authorities are doing.

I am really fed up from one assist
br...

My positions of calmness has lost its limit m hearing the same #### again n again that my claim is not approved till yet same was told me when i filled the claim that the approval is not here yet n now after taking my phone you are saying the same thing. that the approval is not yet come. u are an insurances company or doing some thing fraud u are an insurance company yourself then from whom u have to take clams from m hearing this #### crap...

Is this company making a joke out of their customers or what. I deposited my handset on 26th november and my handset was handed over to the service center between 26th - 1st december 2016 and one assist took 18 days to update this on their system. Finally on 19th december they were able to update it. After this they raised the claim for my handset which had a damage screen and display. This claim decision is still in pending status and customer...

I am taking the insurance for my handset, but when i claim theydo not support . whenever i take two time insurance on one handset, first time they rejected insurance holder is miner . I take other insurance but again they give me some excuse and rejected the claim after 40 day. It is totly a fake company pl support me against this type of fraud company
Thank u...

Copmany is fraud. Promise to deliever handset within a month but still its been 2 months. I doubt my mobile phone is not safe with them. Either they have lost it or something else. They dont even provide nodal officer number or any other contact way to there high responsibility staff. My complaint id is 334985. I had a talk witg mr. Ahuti senior customer care staff number but he does false promise. I had a talk ms. Kajal. Social media assistant...

Mera non servise aria hone ki vjh se mobile mene insurance company ke approval ke bad servise center pe tik krva liya h or mene 5300 rs de diye h
plz muje mere claim ke 5300rs jldi refund de
me mail ke sat servise center ka bill or cancel check bej diya or vo 24.12.2016 ko aapko mil gya fir bi aapke yha se bola jata h ki abi hme nhi mila jbki me confrm kr cuka hu isko
19.122016 ko bola ta kiclaim ke pesa 7 day mere...

I applied a kotak bank credit card. One assist has been activated in my account and debited 1299 without my permission. I want it to be refunded. I called one assist security app customer care twice they tried to convince me to accept debited amount and go for its activation, i told to deactivate and refund my money. Customer care told me manager from mumbai will call next day. He told it's benefit and tried to convince me. When i told i...

One assist is a fraud company. I chose mi protect for my redmi 3s prime. But then i came to know about its pathetic service. So, I canceled it after 2 days of activating i. e. on 12-dec-2016. Customer service told me that my money will be refunded by 7-8 days.But since today the money is not refunded. Now they are saying that we have processed your refund in your account. But no money has been deposited in my account by them. They cheated...

The service is very very worst.
They just took money to insure my phone and they have only kept it.
The service really sucks.

In spite of this I politely asked them to return the un-repaired handset but I am not sure why they are not sending it back.

I followup with them daily but doesn't help.

I placed request to send back the handset at least 5 times so far and still counting, each...

My relationship number is 1418775 and date of birth is 11/07/1979
The same is reflecting in the name of mr. harish deshpande.

Please sort this out on high priority . attached herewith is my PAN for evidence.

Kindly add the correct information in my oneassist profile on priority. This wrong info would create a hell out of problems in case any service required for my new phone purchased on 15/12/2016....

This is one of the worst company I never came across, first thing is they are unnecessarily quoting reason instead of repairing handset. In spite of this I politely asked them to return the unrepaired handset but I am not sure why they are not sending it back.

I placed request to send back the handset at least 5 times so far and still counting, each time I call they will give a new request number but mobile never came back.br...

This One assist company is a bogus company. They are just harassing the customers. Service Request number 1632119 has been logged on 2nd of November and My phone was picked up on 19th November. At 23rd November I got Intimated that they are submitting the repairing quote to National Insurance Company, there Insurance Provider.
After one month they said my claim is been rejected for a nonsense reason. If i have to take care of my phone...