OneAssist Consumer Solutions Complaints & Reviews

Hello there

I received sms from kotak mahendra bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 03.17hrs....

I received sms and email from kotak mahindra bank that
"Transaction of Rs 1899 has been made on Kotak credit card xx5408 on 19-Nov at OneAssist Consumer Sol."

I have never requested for their service and have never requested an upgrade as the mail mentioned.
This has been done without my permission and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal...

This company took money from me for my iphone insurance (Rs10000) and now at the time of insurance claim, they are playing by sharing some term n conditions and not giving any support for my iphone insurance.

When i asked, if no insurance, then give my money back, then they are even not giving money back and telling, i should have asked money back in 30 days of registration.
What a fraud they are and i wish, they will...

Received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I haven't even registered my cards... I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 5:08 pm 17th november 2018
Kotak credit...

I received sms from hdfc bank that rs-1399/- deducted from my credit card to assist plan on 31/10/2018. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident...

Dear team,

Please cancel my one assist plan associated with credit card number [protected]. I never gave any approval for this plan at the first place or mever got a call from the company for my approval.

I would like the refund to be credited back to my account post cancellation.
Please do it asap!

Regards
Ankuj mishra
Mob: [protected]...

Hello,
Already I have raised the complaint c2123121. I would requested One Assist team to cancel my membership and asked them to return the money they have deducted from my HDFC credit card. No where the membership number reflected. No one is responding me to the request.

I need this to be cancelled immediately and repay my money back to my HDFC credit card.

For any information please do email me to [protected]@gmail.com....

Dear sir/madam,

I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 03 november 2018.

I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

Kindly cancel this plan and request you to refund...

Recently i have been issued kotak credit card and the next few days i received 1399rs deducted message and i was shoked that i haven't yet generated the pin or anything and they deducted the amount that to with out informing me, this is ridiculous and daylight theft.....
And wen contacted the customer care team they informed me that only 400rs is refundable...
If this is going to happen and if i don't receive the full amount...

Hi,
This is suresh (Ph. No.[protected] and my relation ship no. Is 5755177 and membership id [protected] registered contact number [protected]. This month my credit card has been charged of rs 1399 in the name of one assist m fee.1st of all i never opted for this service and withpout my permission it has been done.

So i am just requesting you to deactivate my service and refund my money.

In the last 3...

I have never purchased any of the one assist policy or plan from any site or shop. But some amount has been deducted from my icici bank account from last 3 years in the name of renewal even if I had never shared my account details on any of their forms. Recently a deduction of Rs. 1899/- is made from my account. I need all my money back so I called to customer care of cone assist the confirm me the cancellation of the policy but not the refund....

Hdfc Bank — cancellation of one assist membership

Account/Customer ID: 69310159
Registered Contact Details/Email ID: [protected]
Credit Card Number: [protected]

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number without my concern on date:28/9/2018. I am not interested about this service and...

Hdfc bank (Credit card) have been debited rs.1899/- on dated.17/11/2018 towards one assist menbership fee, for your kind information that i have neither authorized nor participated in this transaction. I am no more intertested for your facility and program, so you are requested kindly cancel and refund my said amount in my credit card ending no. Xxxxxxxxxxx3714.

Rel. No:3053200
Mem. Id: [protected]

P....

Hi my phone got damaged and was in insurance with one assist so basically my phone was repaired through one assist at samsung authorised service centre just after two days i got my phone, accidentally a half glass of water was fallen on my phone and my phone is not working now,
Either my phone was not sent to authorised service centre by one assist, or something is that they lied to me and provided me fake bill i have it in my email...

Hello

I received an sms from icici bank that rs-1399 / - was deducted from my credit card in a subsidiary scheme. Without my permission.. I did not get any mail from a support team. I do not even know the company and this kind o[censored]nwanted charging by my credit card and the use of my card by the company is actually a criminal act and co

I was already calling toll free number i do not want this feature
Please...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1591 without my concern on date:15/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number :2245296
Name :- kakchingtabam jayanta sharma
Mobile no. :- [protected]
Credit...

Dear sir/maam
I got a call this morning about the one assist services to be activated on my axis bank account. They have charged me with Rs. 1899 which has been deduced from my bank account on 26.11.2018
I have tried calling the cpp helpline and they have informed me that no membership has been activated for my bank account.
Also i had filed a complain with axis bank but they directed me to liaise the matter with one...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2602 without my concern on date:17/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
Name girish kumar, card no 489377*5370...

Hello there

I received sms from hdfc bank on date:23.11.2018 that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.br...

My relationship no is 1480416. Yesterday it got renewed automatically and amount of rs 1399 has also been deducted from my credit card balance. I don't want to continue with this service. I also tried to call on one assist toll free no but i was not not get connected after waiting of 10 minute. Ivr voice is also not clear. I don't want to continue with this service. Hence my plan may be cancelled....