OYO Rooms Complaints & Reviews

I have booked 2 rooms in oyo 27961 miss america group of houseboats from 21st dec 2019 to 24th dec 2019. When i reached hotel the hotel guy is said they don't have internet so your booking is not paid booking so you need to pay entire amount even though i paid whole amount in advance. So that i called customer care and paid whole amount again to hotel guy. The oyo customer care said the amount will refunded to my account. I called them several...

I am getting calls from one of the oyo staff that i stayed in asking for unwanted things which is disgusting... Making sexual offering and sexual comments which i find is very offensive and unprofessional... Getting too many calls and messages from a guy called sathish who is one of the oyo staff... I have stayed in several oyos before n never had an issue but this oyo urs palace has become a pain now... And i have not even visited the place...

Hello -

I cancelled my booking with oyo rooms and have a refund pending in the amount of rs 9290/-

The status on oyo says that the refund is successful but i haven’t received any money in my bank account. Tried calling their customer service but the ivr machine simply hangs up after saying your refund is complete.

My booking details are -

Booking id: xcpq2703
Check-in...

Oyo is sending unwanted junk sms to my mobile no, even after unsubscribing and registering under dnd!! I have personally called and requested to delete my number from their database, but oyo is such a shameless company they keep sending junk sms even after that!!
Text messages are sent even at midnight and these messages are sent using short code that i cant block! I want oyo to stop sending useless messages to my mobile no as i dont...

I've booked oyo rooms in ajmer frm 10feb2020till13feb2020.
And room is not in usable situation, i booked seeing pictures and its nothing like that.
Everything is broke and dirty. I feel too yuck to stay.

1. Room is dirty
2. Bed sheets are dirty
3. Blanket is not usable
3. Women's hair in washroom and even main mirror
4. Everything is #.

Please refund my money with compensation...

Dear prakash mathew, your booking id gwtj3490
Hotel name: collection o 30482 venkatachalapathy st
Check-in: 14th jan, 12 pm onwards
Check-out: 18th jan till 11 am

Hotel name: collection o 30482 venkatachalapathy st
Check-in: 15th jan, 12 pm onwards
Check-out: 18th jan till 11 am
No. Of rooms: 7classic (2x) room
Number of guests: 30adults
Address: 1, venkatachalam pillai...

I am a tenant from oyo life talwade chowk, pune. My stay duration is about two months from 11/15/2019 to 31/12/2020. I am levied by unacceptable charges from oyo management. As per the agreement they have to refund 2100 from the total 3600 rupees which were deposited by me at the beginning of the month. I got only 712/- rupees only as refund, still i need to get 1150 rps. Please assist me with it....

This is regarding a booking i wanted to make through oyo in chennai for the dates[protected]Check-in) and[protected]Check-out).

The oyo customer service is so pathetic that i had to spend more than an hour, speaking to multiple customer service agents this morning between 06:00 am - 07:15 am to start a worst day i have ever seen in my life, with my issue still unresolved and my booking is not confirmed yet.

I...

Dear sir,
I and my friend went to ooty 19/12/2019. Our booking id (Nftw4632) book to so residency. We paid ts. 485/-. But so residency not allow in the room because of oyo payment not come. So you will pay cash we allow in the room. We suddenly call oyo call centre. Oredr canceled. Then told our money same credit within 7to 15 days. We lot of time call and emailed, with oyo ping chat also. But till now not credit my amount rs. 485/-....

I am getting too much calls from oyo regarding some offers and other feedback stuff like they are calling me three times a day... I once installed oyo and registered in their app with my number and now i am getting calls from their random numbers every now and then... I request the oyo team to please resolve my issue as soon as possible... You guys are pathetic its really frustrating... Now a days its just a headache to put your number on...

Dear team,
We booked rooms with oyo rooms but they shifted our booking to another hotel at last time, they shifted us 12kms away from where we booked our hotel,
When we told them that what kind of joke is this and why are they shifting us to another property when we have already done prepaid booking for hotel at vesu road, we had work at vesu road only, they told us that you can cancel this booking, and book another hotel...

First i paid full amount... Then i message to oyo exucative that m coming by midnight so plz confirm with hotel... Am surprised that by 3am midnight hotel staff rejected check in... Then new booking by oyo app which by phone unreachable... Then again new booking in which they said property good but property unhygienic, mosquitoes, no amenities and all then they guys telling that they will validate with hotel.. Otherwise two day cancellation...

I booked through oyo 2 rooms (Room no 201 and 206) on 3rd to 5 th february in oyo flag ship? 15018 golden manor chennai central for my me and my friends who visited chennai to meet an old ailing friend. I came by kovai express and checked in by 11.45 pm. Rooms were in very shape and i lodgeed by complaints since i was sgocked to see the plight of the rooms. The person there told me that he shall make arrangements to shift my rooms to some...

Today i received a mail that i have to move out of the property because of some issue with that.
So they are asking us to move out by 9 feb. I have already paid the rent. For them they demand a notice period of one month atleast and not they are kicking us out.
I am not sure what the problem with them is and what they want.
They are saying that we can move to some other property but i dont want to.
So i need a...

I booked a South India Trip package TH-SAEZ8947 [30 Nov, 19 till 6 Dec, 19] from Oyo Total holidays which was my worst decision ever.First of all their team could not book and confirm my hotel. They did it just before 24 hrs of my scheduled flight and shared coupons. Then in my stay in Kanyakumari OYO 37497 Beul Residency cancelled my booking and this hotel was outside 30 km from the city. When i called their support team Kamlesh then he...

Hello there,

We are Neighbours of the property "OYO 63265 Sri Nirvana Inn" in Madhapur, Hyderabad. 500081. Since the last several months almost every night the property manager along with other staff is regularly consuming alcohol on the terrace till late in the night 2 am, and creating tremendous amount of nuisance in the neighborhood. When they are not partying on the terrace they are partying in the cellar till late night.br...

Sir, i sunil kumar made one oyo booking on 30/01/2020 vide booking uost3768 in hotel mahadev at surat, rajasthan. When i reached hotel, they denied to provide room and told that they doesn't have any contract wihh oyo. When i contact customer care of oyo, they cancelled my booking wihout asking me. Please take necessary action.

Regards
Sunil kumar
[protected]...

I used to book oyo home stay when traveling and one time i book a oyo room in cochin for four days
And make payment before enter to room
When i enter the reception i smell cigarette smoke and inside my allocated rooms with beer bottles, cigarette buds, match boxes... Etc
And i checkout the room immediate and cancel oyo complient number
Since 10 days no one approaching for refund and always all the staffs are...

Hi,

My brother and i booked a hotelroom 12 till 17 december,

We unfortunately discovered that money was stolen out of our safe.

This is not done!, after we read we are apparently not the only ones who experienced this scam.

Offcourse we have the hotel the lowest rate possible, till today we still didn't get an answer from the hotel or the oyo group who said they will invest this...

Hi i’m poonam gurung holding room id number 72547. On the dated 1/12/2019 i stayed at the oyo hotel and left the room on the dated 1/01/2020.
As per the policy the security deposit was to be refunded.
I received the money but only half (I was suppose to get 4500 but i received only 1700) this is unfair.
Please kindly look forward to this matter.

Thank you...