OYO Rooms Complaints & Reviews

This is to bring under every one notice.

I booked hotels (5 bookings -3 booking for company visit and 2 for personal) through oyo rooms app for company job purpose in godavari lodge, varanashi, up from 25th dec to 31st dec 2019. My 3 booking id are fckq5312, lwej7256 and huzv6523.

As per our company demand for reimbursement, i updated my comany gst detail before booking to get gst invoice after check out of 3...

I tried to book oyo room and got it booked on second attempt but the first attempt the amount was detected. Pls refund the deducted amount for the failed booking.

From oyo emails:
Email 1:
We have received your payment for booking : shma2367 but unfortunately, there are no available rooms at your selected property oyo xxxxx... Please connect with us on [protected] and we will help you find another property....

I have booked through online booking portal of oyo rooms. My booking was at vaibhuvan farms (Yo 48490) in sasan gir for one night 2 rooms for total 5 adults and one children (5 year old daughter) including breakfast. Booking id is royd9087 and i have booked two rooms in rs 2616 (Paid via paytm) on 5th oct 2019. My family travel plan was all fixed from 20th dec to 30th dec 2019 for whole gujarat. I have booked this oyo room because it was...

Case id: 25328119
Booking id :cqfh5024
Transaction id : jd945r4xmnxmev99pvdwasfi. On 28 of dec i booked krishna hotel. Rooms ws unzvialable iws shifted to another hotel. I ws being told to pay full payement. U will get refund. Till now i hvnt got any payemnt
I want refund imeddiately otherwise i will move towards consumer court
Booking id : alpf3841
I paid full for this hotel. But didnt get back my refund...

I had booked 4 rooms of a oyo hotel in kathmandu on 11th september 2019. Due to an emergency for one of the participants, the programme was cancelled and had provided them about the issue. The guy who answered the call said all been fixed and money will be returned within2 weeks. I had called many times, every time they said another 2 weeks.
Now its been almost 3 months i haven't get my money back. Money was deposited to everest bank,...

Bookind id: yzgx5690. I made a 3 rooms booking with oyo for 4 nights. I made the booking on 25 oct'19 and paid in full for all the rooms for all 4 days. The sum was inr 15152 and the booking was for the hotel spot on 30866 eden garden from 26th dec to 30th dec, hence 4 nights. When we reached at the hotel the owner denied to give us any room and said that he has nothing to do with oyo as oyo does not pay them. When i called oyo for help they...

We booked six rooms over phone from pune, and (Oyo 62665 poorna lodge) did not send any booking confirmation but said we could come and choose the rooms on arrival. We were little skeptical since we were unsure of rooms quality & availability as the booking had no reference and was done just over the phone. Luckily when we landed most rooms were empty. We reached at 8:30 pm or so, and the manager mr. Sargunan with a heavy attitude, ordered...

The issue that I have experienced was: One of customer care person Mayank Saxsena called me and informed me for the refund of rs 609 against booking.i want to know the refund status but still i am not getting any further response from customer service end, these customer service guys are really disgusting, very poor service they are providing to their customers....

Good day to you.

I'm here to request for full refund.

I booked a room in oyo 2322 dien karona hotel indonesia.

Booking id: yjaq0281

Check-in - 28th dec'19

Check-out - 29th dec'19

Alamat - 148, jl. Jaranguda no.148, jaranguda, merdeka, kabupaten karo, sumatera utara, kabupaten karo

Landmark - tugu kol

I went there but the...

So recently i booked a room through oyo in chandigarh. The company confirmed me the room. I had booked the room for my boss who was travelling from jammu. On arrival the checkin was denied because of no rooms available. I was fired because of this as my boss got angry as he was travelling from far away and thought that i had confirmed the room. This is a complete mess and i suffered a lot of mental stress because of this. A message should...

I booked the hotel for 5 nights and I paid complete amount beforehand my booking id for Oyo rooms was : XBWJ2974

I had to leave the hotel urgently on the 2nd night and return back.

Now I requested for the refund for the remaining days, they said as per the cancellation policy we will change for one night

I said that's fine at least refund me for the remaining 2 days to which they are not ready...

I had booked a room with oyo with booking id uneh8026, for one night stay on 7th of dec, 2019 at pabitra royal regency, bhubaneswar. I had made online payment for the same while booking. However, on arrival the hotelier denied to give me a room as i have paid online as they have a payment issue with oyo. I called up oyo customer care and informed about the same. They promptly cancelled the booking and confirmed to refund the amount which...

I visited on oyo website, after that i will book a free shedule visit. After completing all procedure they tell us tge particular oom is private and after two days they tell us that room is only for girls. So its is difficult to manage the situation for us and we are in trouble. Also bad behavior of manager whose name is sagar. So i cancel my booking and collect my all bags and luggage and get back to home....

I have booked a room for 3 members at hotel garuda comforts from 23rd november, 2019 to 25th november, 2019 and we paid the complete amount of inr 2738.0 (Booking id: goxk5817). We reached the venue between 3am-4am in the morning of 24th november, 2019. Since we would reach the destination in the early wee hours in the morning, we made booking from 23rd of november, 2019 itself so that we would not face any trouble to check-in in the early...

I had booked hotel in mukteshwar, the oyo app showed online payment so i paid online but the hotel manager denied check in and asked for cash payment, i have called 20 times for my refund but still my refund request is not initiated. My booking id is - ibaq7620
Even the the guest experience manager promised to give refund and now they are not doing anything....

My booking id is 44382, oyo has worst service i have ever seen. Firstly i got my refund after 1 month from checkout that too after complain to customer care.
So please stop saying that refund will be credited within 15 days of checkout.
They deducted the amount in tha name of kyc 499, cau charges 628.33 from my security deposit and when i asked about that then they said that these are the mandatory deduction from your account.br...

I had book oyo 16375 hotel herituz melfort on 2nd jan 2020. I had chosen this hotel bcoz of 5 stat rating showing and nice hotel room photos on oyo app. I have used oyo many time but this time i got worst experience ever.
When i entered in hotel i was shocked as per hotel ratings and hotel photo it doesn't look like same and doesn't deserve single star. Staff was not like they are in service industry. I asked to pay by card on reception...

I had made a payment of 10750 rupees on 26 october 2019 at 3.42 pm for the booking as follows :details of the transaction
Order id: th-vozv6865
Txn id: b9e69f1a-a6f8-4caf-968e-5dca4ec630ed
Payment mode: dc
Pending amount: 32250.0

On the link provided me : payment link: http://www.oyorooms.com:80/total-holidays/india/00137/book-ld-u98780/#/payment? Orderid=th-vozv6865

But now the agent...

My name is raghava reddy gureddigari i booked a hotel from your oyo app for 1 day stay for 10 members family at mayladuthurai spot on 43123 hotel as park from 10/1/20 to 11/1/20. I paid total booking ammount for confirmation. My booking id is flnk3290
After 12 days of my booking company cancel my booking with out my consent and refund to my amazon account. I talked to 30 to 40 times of oyo customer care but no one solved my problem....

Horrible and dangerous to use oyo. I got confirmed booking with "riddhi sidhhi, indore" with full amount paid in advance.

I was planning to check in with my family and my train was late. Got rude call from hotel ridhhi sidhhi @8 pm saying my booking is no more exists.

Somehow called oyo help desk and managed booking in gulmohar regency staff was kind enough to pick us up at 2 am but hotel room was in pathetic...