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OYO Rooms Complaints & Reviews

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Last updated Mar 26, 2024
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OYO Rooms reviews & complaints page 44

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X
Xmandirty
from Meerut, Uttar Pradesh
Sep 12, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to check-in after payment and didn't get back refund

I Booked a OYO Room on 10th of September 2022 and paid online on OYO app but I am not allowed to check-in and property owner asked for extra money and after cancellation of Booking j did't get back my money.
I want my money back.
Property-Green Villa, Near Kosmos Hospital Anand Vihar, New Delhi
Ph No.[protected]...
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Jishnurajk
Sep 11, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Sending Refund

Website:www.oyorooms.com/?utm_source=google&utm_medium=cpc&utm_device=m&utm_campaign=India_SEM_Brand_generic&utm_campaignid=1701551904&utm_adgroup=71982097371&utm_content=538023998106&utm_keyword=oyo&

I have booked for a room at a hotel called townhouse 791 Svvb Resorts for dates from 26 August 2022 to 28 August 2022. But unfortunately when I reached the hotel, the hotel said me that they are not accenting oyo bookings, I had to cancel my booking due to this issue and I haven't received refund of the amount I paid to Oyo even if it's the issue from their side. I tried to contact oyo regarding the issue, but they were just putting me on...
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Bilal67
Sep 11, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received from last 2 month

I booked an OYO room with booking I'd FIAF3045 on 24.07.2022, the owner didn't let me check in as they double ammount to check in

As I tried to reach OYO customer care they force to cancle order and try other booking and refund will proceed with in 14 days after cancelation. At the end booking cancle by oyo and didn't refund yet when I call to oyo customer support to resolved my problem they delayed the process and gave no...
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Utkarsh6778
from Kanpur, Uttar Pradesh
Sep 11, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
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Refund didn't get

I made a transaction for booking a hotel via oyo rooms on 25th august 2022 with transaction amount of 2522/- (2522 from phonepay). I cancelled the booking on the same date (25th august 2021) due to some reason and it has been more than 14 working days since oyo is telling me that they have initiated the refund and that i will receive the amount within 14 working days. I asked oyo for the bank reference number so that i could confirm whether...
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Jo Prang
Sep 11, 2022
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No Room KEY & other complaints

Address:1 Pittston Blvd Wilkes-Barre PA 18702 US

[protected]
Transaction Date Wednesday, December 1, 2021
Property Name OYO Hotel Wilkes-Barre East
Property Address 1 Pittston Blvd Wilkes-Barre PA 18702 US
Primary Guest Name Jocelyn Prang
Primary Guest Email [protected]@rushmore.com
Adults (aged 18+) 2
Room Description Double Occupancy Deluxe King Bed. - Room Only - This discounted rate is based on a limited number of available rooms.
Arrival Thursday,...
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Boggu Naveen
Sep 11, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo booking fraud

I booked an OYO room with ID E2JS3019 on 10.09.2022, the owner didn't let me check in as they told that they had no ties with OYO

As I tried to reach OYO customer care they didn't resolved my problem they delayed the process and gave no clarity about it.

I believe OYO is making fraud by not enlisting hotels which they had no ties with.

Please everyone verify by making a call to hotel before...
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Kazi Julfikar ali
Sep 11, 2022
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They not refund my money

Horrible experience. Every time they wants extra money. Approximate duble...
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GARIMA CHANDRA
from Allahabad, Uttar Pradesh
Sep 10, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not refund money

Sir we have book OYO 10114 HOTEL TELEHAUS INTERNATIONAL BANGALORE ON 10 SEPT 2022 AT 6.26 PM AND PAID Rs 1553 for the same for one guest.. while he was traveling towards the hotel in mid of travel we received message that you have been checked out.. when called and asked it was told to is that OYO rooms has done it as hotel does not have vacant room.. after tha we tried to talk to customer care 6 times all time they cut tha call in between...
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H
Harvinder8600
from Delhi, Delhi
Sep 10, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
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After paying full they show adsitional pending amount Application Designed to Scam.

I book a hotel on oyo it shows payment of 889 rs Total i made payment & After payment was sucessfull They Show Additional 264 rs As Pending Amount then I moved To Hotel And They Ask me Your Pending Amount is 850 more for booking and hotel told me to open app and check i check the application it show ls 850 now i was at hotel they told me talk to oyo we cant help i called customer service 6 people hangup on me and every one ask me for pay...
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A
abu_97
from Mumbai, Maharashtra
Sep 10, 2022
Sep 17, 2022
This thread was updated on Sep 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund regarding booking

Website:Oyorooms.com

I had booked a room and paid for the same and was denied check in by the property manager. My booking id is Z08D8166
It was on 25th august and checkout was on 26th August
My money is still stuck and i have already spoken to 15 or even more than that executives but have not yet recieved my money.
I was denied checkin as the booking made was under o collection 88371 the gulf hotel
I was at home and it showed checkedin...
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T
Tarun Singh Chauhan
Sep 10, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted no booking id generated

Address:gurgaon harayana
Website:www.oyorooms.com

OYOROOMS fraud i booked @gurgaon vatika sapphire 83 hotel room & Did UPI Payment but no booking ID generated. Payment was pending and finally booking got cancelled. OYO Support Helpline is Useless (UPI/[protected]th august 2022...
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S
sebin infamous
Sep 10, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
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Room not provided as it shown in oyo

Address:Spot on 60470 sreepadmini ss ayurmadam main street bear anju auditorium kollam

I have booked an oyo room from the oyo app and i got it for discount but in the description it shown atfached bathroom and the owner spoke to me rashly and given a room without bathroom...
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Prasanna Valliappan
Sep 10, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for the complaint made one month before, very bad response.

My room was cancelled at last minute by the hotel, So I requested for refund from OYO. OYO representative has approved my request but for last one month I did not receive the refund. My booking ID is YPIP6146 and booking phone number is [protected] I have been trying to call them but no proper response from OYO customer call. Refund amount is INR 3123....
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sunnysinghsingh
from Chandigarh, Chandigarh
Sep 10, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund related to intentional check out done by OYO customer service

Address:gurgaon haryana

On sept 1st, i booked with prepaid amount for OYO townhouse 148 sector 46 (booking ID - ZG9Y6771) and same my friend did (booking ID - SZ181330). when we reached this OYO location they denied giving us rooms and said no rooms are available. Then i Spoke with customer support at (number[protected] and had a word with "Aman". he suggested that he can book 2 rooms at different OYO location and he will transfer the prepaid booking amount...
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Parth Galani
Sep 10, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not generated

I booked a room from oyo and when I reached there all the room were booked and full then i talked to customer care they booked another oyo hotel for me when i reached there also room were booked and payment was taken full
Till the date i didnt get my refund back
Please generate my refund...
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T
Te amo
Sep 10, 2022
Mar 14, 2023
This thread was updated on Mar 14, 2023
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Booking payment was deducted but didn't received the confirmation about the booking.

Address:OYO 9726 Hotel Aura Palace Deluxe 1414-15, Sangtrashan, Pahar Ganj, Delhi
Website:oyorooms.com

I was booking a Hotel for my stay and using the OYO app. I paid the amount through UPI and my money got deducted. I got a screen where it showed "Pending Confirmation" but I didn't get any confirmation later or any refund if the Hotel was not booked. I don't have any Booking ID to contact the customer care with....
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mihir verma
from Idukki, Kerala
Sep 9, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
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Hotel refused for check in and no refund

Address:Vaishali ,uttar pradesh,sec-1

I am not able to get refund and hotel has refused for check in....
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Debkumar Dhara hara
Sep 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done even after 4 days

Website:www.oyorooms.com

I had booked hotel kamini, boring road, patna (Oyo 78696) from 7-9sept 2022 with booking ID WWOE2183.

My 0 cancellation was valid till 7sept 9am. I cancelled my booking on 6 sept 7pm and received a mail that my refund has been initiated with 0 cancellation charge.

But today is 9 sep and I still have not received the refund. I tried contacting the customer service number but they issued a ticket and soon after...
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Jayanth18
from Hyderabad, Andhra Pradesh
Sep 9, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received after one month

Address:Alkapuri Colony, Ramakrishnapuram, Kothapet

I have booked my stay on 11th of August, I paid the money 1399/- in advance, on going to the hotel, I've been said that rooms were full and oyo initiated my refund, Oyo claims that that refund is completed but I haven't received any money even after 1 month, they are not even giving me an invoice of the transaction of refund, telling me to contact with bank, upon contacting with my bank they have said they have no transaction on hold, im...
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E
etb
from Kannur, Kerala
Sep 9, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
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Didn't get room

My booking ID is. Y4JZ3014
Hotel name - Red Rock cottage in ootty
I can't check in this hotel because there is no rooms. I already paid amount rupees 1840/- through online.I am cheated by Oyo.Please refund my amount paid....
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