Poorvika Mobiles Complaints & Reviews

I have ordered iphone 11 red 128gb 5days back. When i book via online it says 2hrs delivery and they charged me extra 50rupess fr shipping. But i did not recieve the product yet. I mailed many times, contacted customer service but no response. Atlast one lady said saturday i will receive, now no response from your side. I dont know when i will receive and how long should i wait? I want to escalate this to your senior officer...

I have placed an order with 2 hours of delivery. I have been trying to reach the customer support and all that the support agent replies is that they will talk to the concerned team and update. There is no update after that. I tried calling all the numbers but no body knows what is the status of the order and whether the same will get delivered.
I have sent an email more than 2 hours back but i have not got a single reply. My order...

Hi,

I had placed order for redmi note 8 pro on thursday (July5th). After payment an agent from your centre called for confirmation. He had promised me 2 days delivery and said he will inform me once the order is assigned. When i called him the next day he was saying that he will call back to me after assigning the courier, but no one had called me till now and whenever i call they are not even attending my calls for two days....

My order id is 364903 and expected delivery on 8th July as per the order which i had placed on 7th July. Called customer service for more than 10 times, but no proper response.

At Least tell me the expected date of delivery for this order. After paying the complete amount of Rs.45000, this is really very bad that i am not getting any updates on this order, even called the customer support number more than 3 times, but no proper...

I brought a jbl headset and samsung guru phone on poorvika mobiles in kundrathur, chennai on 18/02/2020 and my headset one ear stop working inorder to claim warranty i want bill unfortunately i lost the bill while shifting home so kindly send me a duplicate bill.The headset details below.
Headset serial no.HF-JBL-28947.
Headset model no.JBL T50HIBLUIN.
Customer name.Antony.J.
Mobile no.[protected].
Email id.[protected]@gmail.com.br...

I ordered oneplus wireless z order status is still processing...
I tried to their chat option to cancel the order and refund my money she is telling there is a separate team for online orders and she convey them for order cancelling. Where is the issue updation?? No mail or messages for acknowledgement!!

I need someone to talk from their side.

Order id #363709...

My order id:363239
Such a poor service from poorvika i ordered my product on 6/7/20 when i called to customer care they said it will be delivered on 7/7/20 evening but till now it was not delivered there is no response from customer care team when it call bow its saying all our agents are busy if today it was not delivered i would say that you can cancel the order and refund my money
If not i would legally proceed where i will...

My order id:363239
I have complained yesterday they said my product will be delivered within yesterday evening or today morning but now the time 3:35 service hour is going to end
Pls cancel the order refund my money
Such a poor service from poorvika
And ther is no any response if I called customer care it said all our agents are busy
So kindly i[censored] can deliver today you can or else you could cancel the...

Hi,

I had placed order for airtel 4g hotspot binatone wifi data card (Black) @ https://www.poorvikamobile.com 02/07/2020. My product still not delivered yet and chatbot in thier saying product is still processing. After the payment there is no response poorvika mobiles and customer care numbers are not responding. I want to know the current tracking and exact delivery date of my product
Order id: 359262...

I ordered Airtel 4G Hotspot Binatone WiFi Data Card (Black) on 2/7/20 it shows only ordered and still status is processing.There is no update about my product delivery after payment.I want to know live location and exact delivery date of my product. Also the consumer support from poorvika mobiles is poor customer care is not responding towards calls
My order id: 359262...

I ordered one plus bullet z wireless earphones on 6/7/20 it shows only ordered and status is processing but yet not delivery information was not shared or updadated so kindly cancel or update delivery status or delivery it as much as possible
My order id:363239...

I booked oneplus 7t via mobile app. But no courier docket no. Or parcel status not available in app. My order no.362592. Pls. Update my status in sms, and its 2 hours delivery, paid 50rs extra for the same still, didn't receive any updates.....

I purchased one samsung original charger from poorvika mobiles private limited no 13, shop no 1 to 6, railway station road gudiyatham, chennai 632602 vide invoice no gsi/2gudi/285 dated 15/05/2020 with guarantee period of 6 months

After 15 days charger not working and regularly folowing with gudiyatham showroom since last 1 month.
Today also i contacted and front line staff told that replacement not possible in gudiyatham.br...

Hi,

I had placed order for redmi note 8 pro by following the instructions from your call centre executive on friday, she had promised me 3 days delivery and said she will follow up, till now no update on the status of my order by her, when i called to call centre, they are saying that they will get back to me after 30mins, but no one had get back to me yet, this was 6 instances, srividya had disconnected the call today 12.25pm...

I brought a jbl headset and samsung guru phone on poorvika mobiles in kundrathur, chennai on 18/02/2020 and my headset one ear stop working inorder to claim warranty i want bill unfortunately i lost the bill while shifting home so kindly send me a duplicate bill and my mail id is [protected]@gmail.com...

My name is retheesh v
My order id 351996. Unavailability of product my order is cancelled on 26.06.2020. But amount not credited back. Pls resolve this issue.

Thank you...

Hi team,

I hope you guys doing good and safe.

This is with regards to mobile purchased yesterday evening and billed fraudly.

Redmi note 9 pro mobile sold out to me 16500 4 gb and 64 gb ram and given bill is 12750 worth rupees once i saw details and asked store people and changed the bills and addded head phone and screen card but it without notifying me they have swiped my card 16500.
br...

Order id: 342765
I had ordered samsung tab s6 lite online on poorvika website on 13th june. Even after 12 days they have not delivered the product. They are not responding even after writing 5 emails. When i called to customer care they are telling they don't have the product. If they are not having product why did they take the order. I need the status of my order and exact delivery date....

Hi this s Zerina from Chennai, I Would like to register my complaint on recent purchase at poorvika. I've purchased Samsung Galaxy A70 (invoice no : GSI/3ERO/8077), Purchased on 03/09/2019 at Poorvika Mobiles (p) ltd, d/no :105, EVN road, Erode-638011. It's been a worst ever experience with Poorvika... it's not even a year since I purchased but I almost reached more than four times due to Charging Issue. It's not fair to sell a faulty product...

I bought a mobile phone from poorvika mobiles outlet in january 2020. But later found that the imei number was already activated in september 2019....