Poorvika Mobiles Complaints & Reviews

I submit my mobile in some problem 05/01/2020 to. till date my mobile main board and sb board problem i am asking three time to poorvika store vidrudhachalam mr thirumurugam telling calling you some puducheri offine but not any call. i am calling daily no response my mobile available or not suppose availabe when how many days tell some thing

Thank you

Today (08.02.2020) i went to buy new mobile in poorvika at madiwala with exchange of my old phone. When i went there my mobile is in perfect working condition. My old mobile was checked properly and they said they will take it for 5000rs. We chose the new mobile and they took the payment as well. After the payment they started checking my mobile again, going inside to some room and roaming around the shop for more than 15 min. Finally they handed over my old mobile to me and saying there is an issue in mobile screen.
When we asked them about this, that my mobile was in perfect working condition before they checked 2nd time. They started shouting on us using loud voices in front of all other customers, all the employees ganged up together against us for asking the question, how did the screen is not working now?. When we asked about the reversal of the payment they laughed and carelessly said it will take 24hrs to credit.
Now i lost my 5.5k worth mobile as well it made my day very worst.

I purchased nokia 150 mobile on 16th jan 2020 at express avenue poorvika showroom. The charger is not working within 20 days we took it to the showroom they took 20 mts and said you have to give it to nokia showroom we have spoken with them you just show the bill and they will replace the charger for you. We went to nokia showroom before touching the mobile they said that their limit is only for the handset not for the charger. I dont know whose mistake and whome to blame for this so i called to the poorvika showroom from nokia showroom and explained the issue again they said bring the set to poorvika showroom we will replace. After bringing there they reacted as it we are new client for them and diverting us from the start go to nokia showroom and we said we are the sae came before here and called from niokia showroom even again they reacted like we are new. Atlast the said give your mobile and handset we will send to factory and they will check wether your query is correct and will send a new charger. I can't understand even i have purchased the basic mobile they are handling this do you think all of the customers must buy the costly mobile and then only your staffs will take care us. Also why should iwe wait for 3 or 4 days for simple charger to get changed when they factually found the fault which i said is correct. Actually i was eager to buy one more mobile of samsung a50 and power bank along with service they provide. But onseeing this response i felt very annoyed and came back without giving the complaint mobile and do you think i don't have money to buy a new charger and coming to complain to poorvika with full proof of bill and box and the whole kit. I am very serious to look your staffs lethargic like this.

I have purchased redmi 8 mobile from poorvika last friday, money debited from my account double time, and credited to poorvika, i want my money back to account (10, 300 rs), i purchased from poorvika tirupur branch near pushpa theatre, i have complained many time still got no response and solution, actually i have purchased using google pay, the poorvika delivery boy said to send again the money didn't processed, because of him only money debited from my account twice, his name is manikandan, i have contacted poorvika several times for a solution, they didn't provided any solution for me,

Sir
My sister buy micromax selfie moblie 2/2/2020 in branch of opp. Madurai railway station. But mobile is fault detected no incoming and out going calls. Battery drain within 5mins 50%. Your sales executive is bad response to our sister. Im asked at time of buy no fresh mobile available only have one piece (Already opened box). Please help to change or other model to buy phone to we can pay extra money.
Regards, l
Ramesh
[protected]

I purchased a tempered glass in poorvika thirumullaivoyal on jan 8th for my iphone 11. I got it for rs.2200 and it got broken within one week. It is of very poor quality and the customer care is saying they will not give replacement for a physical damage and it is not a physical damage in-fact. They are asking me to purchase one more for rs.1500. Then for in which case you people will provide replacement for tempered glass. For rs.2200 product you will not even provide any warranty. While buying they are responding well but while approaching them for a complaint they don’t consider from customer side.

I had purchased iphone 11 in madikeri shop i m regretting because not even a proper offer they gave me dat too full payment i had done while purchasing they were like that offer this offer we will give you within a week and mean while not even a single gift or voucher they have given. It’s been a month since i have taken the phone. I say no n to approach poorvika shop madikeri...

I am complaining about replacement warranty. I bought a soundcore anker bluetooth headset before 4months but now it will not working in leftside hearing part. I give to the showroom for replacement purpose of interior damage. But they will not give the new one.

I have procured a samsung tab from poorvika mobiles mugappair west on 28th dec 2019, they have swiped 19000 in my hdfc credit card for no cost emi with 7.5% cash back, on 1st jan 2020 i am getting a message from hdfc bank that i need to pay 3288x6 months, exclusive of gst, now i need to pay rs. 19954, when i call hdfc customer care, this emi is converted from poorvika, they can't do anything on this, i have raised a complaint with poorvika and waiting for the response.

So dear friends please be careful while procuring anything from poorvika mobiles.

Dear sir,
I have purchased panasonic eluga ray 700 in poorvika mobiles privated limited in pondicherry at 1year back, the main reason is over heating of mobile, slow opening of application, there is no clear shot of taking picture in camera, i have informed many times to vendor regarding overheating of mobile, they have compromised us (They said its a company design heat will desipate through phone body), but daily we facing this issue, rececently"battery over heat' indicated on screen, i have attached a purchase invoice copy of mobile, i have totally disappointed of buying this phone, please take a action regarding this matter.
Regards
Manivannan

I would like to return oneplus 7t phone i bought on jan 3rd 2020 from one of your branch in vignana nagar bengaluru. Phone is not at all used and i want to get the refund.

I did called for the procedure of refund to your customer care and they did replied rudely as product can't be returned at all. Is this the service poorvika is providing, in such case it will be my last at poorvika. The phone cost is 33499, which is no less amount. How can a big mobile retailer like you can't entertain refund of the product. I want to get my refund. Let me see whether this complaint at least make any difference.

Invoice # is, gsi/vign/7817

Hello poorvika mobiles,

Fasle commitment (Salesman and manager)

Am a regular customer of poorvika mobile from my childhood itself, currently i have bought a iphone 7 32 gb from poorvika mobiles rs puram coimbatore..

Sales man name kadhar and manager name ramesh,
They told gift for me bluetooth headset, yesterday they are not responding me they are not providing what they said to me... Am totally dissatisfaction about poorvika mobiles... They manager is not responding me also sales man kadhar not attending my phone calls..

Sales man number [protected]
I have attached my bill, in back side of my bill sales man written like gift pending... Still am waiting for my gift bluetooth headset...

Still am not satisfied with poorvika mobiles...
Kindly do the needful for me...

My mobile number [protected]

Hi Sir/ Madam,

I purchased a new mobile phone today at udumalpet poorvika mobiles. Where they asked me to pose for a photo snap by holding my new mobile phone with box in front off everyone in showroom. When i asked, why is this ??? They simply say this is our company policy for an EMI customer. And they shared it their shop whats group

This is actually insulting & criticizing me in front off everyone in public floor.

Point 2:
They took a photo of my aadhar & pan card in mobile. And i asked why your are taking in your phone?? They said i will take a photo and will share the data in their shop whatsapp group so that everyone will have data.

I dont know how poorvika mobiles doesn't know this. Sharing of any of my personal document is whatsapp group.

The way poorvika treated me is very worst.

The incident which happened for me today is very insulting in front of all.

I humbly request to take necessary steps for these kind of misbehaving activities.

Please show them how safely they should keep customer documents.

Regards,
Arun Kumar Shanmugam
5/429, Sriram Nagar Extension
Udumalpet - 642126
[protected]

I have purchased a screen protector for 999 rupees. Screen got lifted on the right edge. When approached the staff talked very rude and they claim it is not defective and it is due to mishandling.

I came for purchase to poorvika mobile west tambaram on 27th dec 2019, which has special features containing 3 or 4 gb ram and 64 gb rom. What a highly business tactics they brain washed my mind and they asked to buy realme 5 - 3 gb ram and 32 gb rom for rs 10500. Am not satisfied with this mobile.. Within a fraction of second everything came to end... After visiting the website of poorvika i came to know there are many realme 5, 5s mobiles of having 64 gb rom with low cost. I was cheated. I've uploaded many pics of same features what i aimed for. They didn't show me any mobiles of my wish... One person is showing the mobile and saying this has dual sim and dual memory card option and of latest os.. We will provide you 32 gb memory card and tempor glass for free.. They were repeadly saying the same thing it has very best features etc etc. Once the billing was done.. The selling person says that it has old os and no dual memory card option. I've been forced to purchase the mobile and forced to put a good review on their website. Just to wind up the product they opted that mobile to me. Highly disappointed.. And not satisfied. I didn't even open the mobile. Everyone is scolding me. I want to replace it and need 64 gb rom.

I bought the screen protector for rs.1000 but it had developed bubbles in cornors and became useless..

The staffs in poorvika very arrogant and offered no resolution.

The protection pro doesn't have a constant price. They sell it for any price they wish.

While others put it for rs.500. Its was put for my for rs.1000.

And they provide no warranty and no resolution for a useless screen protector.

I purchased mobile oppa a7 model in salem five roads poorvika shop at 31/12/2018. That time is shop closing time and celebration for new year.in shop staff give me a worng information about phone and i will also pay the money in my card. But after check the bill some extra ammound added my bill. I ask the shop staff he says this is my fault. Kindly come tomorrow i'll give you correct bill because it also late time he says. After i didn't get my bill copy but i need so kindly give me a bill copy

Me and my friend purchased new iphone xr in poorvika mobiles on may 7th 2019 occasion of akshaya thutiya, my friend got his cash back in one month. Today 26th nov 2019 till date i haven't received my cash back, and poorvika ppl are not responding properly, there head office located in tamil nadu, when they got to know they are talking to a karnataka citizen they are diverting and disconnecting the calls.

Hi team,

This is manju here, yesterday night around 8pm we bought micromax canvas 2plus mobile from anekal poorvika mobile store.

Customer executive is explained only about mobile feature & configuration. But he didn't show me until bill the mobile. We found issue with camera and it's not worth of money to buy this mobile.

Im requesting you to contact me at the earliest on this issue and i'm not at all satisfied with this product.

Thank you!

Regards,
Manju k
Mob# [protected].

Not claiming warranty because i didn't get the plastic raper of jbl ear phones which is not working. At the time of claiming bill, warranty card along with ear phone and it's box, poorvika mobiles, basaveshwaranagar. Is not claiming my warranty because i didn't get the plastic raper inside the box. It was informed to get the basic plastic raper to claim the warranty which looks unethical. We pay money for the ear phones not for the plastic inside the box. Requesting to take action immediately since my warranty of 6 months ends within couple of days.