Samsung India Complaints & Reviews

My complaint was marked as resolved without solution, so logging new one

Need urgent help please.

My samsung mobile phone is stolen by theft came on bike in jaipur (Rajasthan) at rajapark area

Model: samsung galaxy g530

Imei 1: 356554/06/679407/0

Imei 2: 356555/06/67407/7

Fir reported on transport nagar jaipur police station.

Please contact...

I have purchased a refrigerator in april 2018 and got an issue in compressor and gas on 23.08.2018. Since then samsung is troubling me on one pretext or another and i have not got the replaced one leading to agonised days as none of my food item, vegetables, fruits, milk could be preserved leading to losses and mental agony for which i want them to be penalised. Don't buy a samsung....

Mana new phone purchase kiya tha note 9. Pre book karvaya tha. Muja gear redemption nahi ho raha ha. Mana bahot bar complain bhi ki ha muja koi soluation nahi mil raha ha company ki taraf sa bhi koi soluation nahi mil raha ha. Ma harjo company ma call kara hu to vote muja 24 hrs ma soll ho jayaga aasa bolta ha par sol nahi karta ha. Ma 30 date sa haroj call karta hu please solve my case
My contact no [protected]...

So i purchased a microwave oven in oct 2016 and today (Sep2018) the service center guy comes & tells me the motherboard is spoiled & it needs to be replaced for 4000/- wow... Great quality... So u expect a customer to purchase a pdt for 15k and every 2 yrs cox of some quality problem of samsung replace parts worth 4k and that too a motherboard getting spoilt? Wow... So then ali calls me from headoffice to not help or support bt to give me...

On 26th Aug 2018 i've purchased a Samsung Galaxy S9.

But while using it, i've faced several problems like

1. Lines on Display

2. Phone gets overheat

3. Battery backup is disastrous even in idle condition

My first week experience have killed my love on this phone.

I've approached Samsung service center on 7th September 2018. I've explained them.
br...

Such a Pathetic product quality of Samsung Galaxy A7 2016 Edition (Gold, 16 GB) (3 GB RAM) phone as Battery got swollen on its own, due to which the back panel and LCD display got pulled out and battery came out.
I am going to write to HC Hong if this issue is not addressed.
Pease contact me as soon as possible
Yasar Khan
[protected]
[protected]@gmail.com...

I have purchased new Samsung J7 pro before 5 month then within 2 month I got minor color spot on display then my display fully black after some time(1day) He told me your display broken from inner side. I repair my handset from Raj Nagar Samsung care centre. He have charged for that and now I have facing same problem from today at same point on display. Plz do necessary action....

I want to bring in your notice that I purchased a LED 1 year back on 20 July 2017 via flipkart paying Rs 170000.
It was installed approximately on 26-27 of July.
On 24 August approximately 1 year and few days more my TV broke down.
The service team says it is out of warranty now and they can't help.
They are giving an estimate of 41000 for panel change.
Please help me out as it is a big Harrasment on the...

Reference: samsung galaxy j7 prime (S. No. Rz8j91bqtfk ([protected]) - under warranty invoice date 21.09.2017.
Problem: mobile getting heated up. Not regularly charging and getting intermittently charged. At times message coming charging paused due to overheating. Facing problem for last 15 days.
Visited samsung service centre d-1 sector 3 noida on13.09.2018. My submission is :
1. Informed the above problem and asked...

I am in possession of double door fridge purchased from reliance store pentagon mall, sidcul, haridwar. Within few month o[censored]se, vegetable bucket located at bottom has a problem. Complaint for same was lodged at store. I was informed, repair team will visit and set it right. Except, two phone calls (One from dehradun and one from noida) nothing happened. Now, suddenly, i get message that service request no [protected] has been completed and...

Hi samsung team (Ms. Rajni - floor manager),

I am writing this in utter disappointment that my samsung galaxy s9+ is damaged internally by the delivery boy who came for delivering samsung galaxy note 9 (Order id:[protected] in exchange of my samsung galaxy s9+. The touchscreen has been misbehaving since and i'm not able to either dial a phone number properly or even type a normal message with the keyboard. It starts misbehaving...

My register mobile no [protected] / [protected], i have raised complain on 10 sep 18. Engineer was visited on 11 sep 18 and detect problem that pcb was us.
Engineer confirmed from store that pcb also available.
But till that no one bother about it.
I want immediate action. And let me know the reason for delay. G

* my service request no.[protected] dt 10 sep 18 and assigned to engineer mr akash (Mob[protected])...

I've already registered complaint with samsung (Complaint number[protected] related to the subjected issue with my refrigerator. But not getting proper response. Refrigerator is under warranty and also i've signed amc for 4 years. I need replacement of refrigerator as it is not working and samsung said "we will not fix the issue". The gas leakage is also creating a huge risk. Kindly look into this issue at earliest....

To national consumer forum
Kolkata
Sir
I had purchased a samsung mobile over online on 25.7.2018 vide bill no. Blrri/[protected] for rs.6, 490/-. The day i got this mobile in hand i could not use the same due to various reason viz. Charging is not upto level as well hang out system and not at all in proper and running condition.
Due to above reasons after a period of 15/20 days i went to service centre at dum dum...

I purchased a samsung refrigerator ff 670l on[protected] from croma store janakpuri. Its not working since[protected]. My complaint ref. No. Is [protected]. The technician visited my permises today but was unable to rectify the fault. Why such costly refrigerator has gone faulty witin two months. Kindly change the refrigerator immediately with new one.
Kindly respond immediately.
Regards
Nitin khanna...

Dear sir,
I'm great fan of samsung and a regular customer for many years. Samsung is a brand name for me. Recently i bought your newly launched NOTE 9 on 22 Aug 18 by pre-booking. It was my most expensive mobile till date.
But with in a week of delivery I found some problem in its camera. I back to the bajaj electronic store to resolve the issue they direct me to customer care, your very casual customer service didn't guide...

Hi, I have bought new Samsung Note 9 on 9th Sep and today I noticed that it takes more than 2 hours to get 100% charged. Even with a fast charging technology and after spending such a hefty amount, I am feeling like cheating.
I spoke with Neeraj in the Customer care and call lasts for 50 odd minutes without any solution but promising for a callback. This is ridiculous. I have not spent my hard earned money to visit service Centres...

A semi-automatic washing machine model no. (6203) with sl. No.32987 was purchased from m/s. P k electronics, p k complex, main road, balugaon, dist-khurda, orissa for my age old parents living in our native village in dolomundai. Unfortunately the internal wiring was eaten by rats and a complaint was lodged on 04/07/18. Mr. Bapi rout (Ph. No.[protected] & another young lad (Both representatives from samsung, bhubaneswar) came and replaced...

I purchased Samsung galaxy Note 9 online from Amazon on 23rd Aug 2018 in pre-order offer, where if we pre-oder Samsung note 9 the offer was to give samsung gear sport worth 20, 000 for 5000 rs. I believed and ordered samsung Galaxy Note 9, later there was few steps which need to follow which was done still i have not received the promo code for the offer. i called customer care multiple times and every time i call they ask me to send email...

Dear sir,
This is 3rd time i m submitting complaint, i had given my samsung s7edge mobile for service on 06th feb 2018, by paying advance amount 5k.
Till today i fighting with that service center guy to return back our mobile and money. Had escalated case to samsung support, ceo and director also.
They are also unable to take action and provide resolution.
I am attaching invoice copies and also complaint# fromsamsung...