Samsung India Complaints & Reviews

Really feel cheated sir. My samsung s7 edge wort rs 55000 is not turning on after i did software update. Software updates are provided by samsung itself, how am i suppose to think that it will cause such a damage. I tried volume down & power key options and kept it charging for a long time but no response. Its just been 1 and half year and phone has totally stopped working by its own. Its such a flagship phone and i am facing too much problems....

Sir I gave my Samsung A9 pro mobile in Electronics Ngl he is the dealer for Samsung Authorized service centre in Ngl he ask me 9000rs for change display and touch .I gave 4000rs advance since for August 20 still now today they are saying me no stock .I ask my mobile return they said me we will give your mobile but no money return .I were pleased with the foolish manager he said next weak come I am wasting my time and lost my money .so friends...

I have purchased refrigerator just 3 months back. It developed technical snag - compressor goes off. I requested for replacement. They not only denied but are also not responding for last one week. Poorest of poor service. Twenty years back same thing happenned with their product. They have not improved. Never buy a samsung product. Or else will buy a shoe along with the product to us in case of a technical issue. My mobile number is [protected]....

I bought samsung on7 pro from amazone on 2/may/2018 for my mom.in august/2018 we wanted to insert a memory card. After inserting we realized it wasn't getting detected at all. When we tried same memory card on other phone it worked. Since it was just after 3 months of purchase we went to samsung service center located in margao-goa (Osia complex). They told us they cannot do the free repair since its a manufacturing defect. When we asked...

I went to service centre and asked for the software re installation. He took my mobile and asked me to wait half an hour, after half an hour he returned my mobile and said warranty void so you have to change the mother board I was very much frustrated, it is already a running mobile . How he said that after that I tried my self to install software by watching YouTube videos and I was successfully installed. Then I understood that how trained...

Dear sir,
i (mr. Simanchal panigrahi) have purchased a samsung automatic washing machine from digi1 snehanjali, kalyan east on 27/07/2018.
My invoice number is v574579 p, model no samsung w/m wa70m4000hp.

I am facing problem of tearing clothes. I have already given complaint on 12th august, 2018. On 17th august, 2018 mr. Sanjay pandeyji came and gave instruction how to use machine, but my mrs. When told about...

Dear Samsung India,
I bought my samsung Galaxy S8 Plus G 955FD on 27th June 18 from DENOVO stores in Salt Lake Kolkata. I was Promised that a cash back of Rs 8, 000/- from Paytm will be sent to me.(I paid Rs 51, 990.0) for the above mobile telephone.
Till date (31st Aug'18) the Rs 8, 000/- from Paytm has not come. I have sent repeated requests to Paytm for the cash back, & every time it is the same answer that I will receive...

Its been 2 days we trying to get a service for our refrigerator .. but nothing is happening .
My complain no is [protected].
They gave phone number of AMIT KUMAR : Ph no :[protected]
And he is refuse to do work .
After two days he said ur complain has been rejected .
U guys are sooo UNPROFESSIONAL .
In emergency two days we trying to connect ..No body is helping us .
This is last product we are...

I had made a complaint in the month of June for my refrigerator which I bought in 2012. It's a double door refrigerator.its handle is broken and bottom bottle rack too is broken for which I requested for a replacement. The technician said that he would revert back as soon as the parts are available. Till date I have not got any response from the company. Today when I called customer care, the lady said the parts are still not available as...

I placed an order on 27 August through shop.samsung.com which was due for delivery on 30th August but today is 31st August and still Samsung has not handed over my package to courier.
Everytime I call the customer care I get the same response that we have raised the concern with the management team and we have not received a revert from them.
Please do something.

Order ID:[protected]...

Fraud happened with me. I paid Rs 8638 for extended warranty of 4 years on my refrigerator but the company claims that payment has not been received. I am attaching the receipt for this payment made. Please check.
I also called on the number on the payment receipt and the person told me that he never came to collect payment. Please help as I have been cheated and need to get this resolved....

Dear Sir, I Would like to inform you that I buy Samsung Refrigerators Model no. RT30K3983BZ date on 19/10/2016. But date 19/08/2018 my refrigerators have some issue. I called shop keepers (Where I buy Freeze) and also called to Samsung Company toll free Phone No.[protected]. they registered my complain and second day 20/08/2018 they arranged 1 service engineer to come my home and he checked freeze and said that Its Gas Leakage. same time...

On 28 august 2018 / i have gone to samsung customer service centre in guwahati zoorod branch... I hv small problem in my phone... They have said me sir you have to wait for 3hours... Ok... I have came after 4hours then also they said that sir your phone can. T connect to our server if they can't solve my problems... Then why they wait for me 3 to 4 hours... After that i have gone to local service center... Within 10 mint the local service...

I have lodge a ticket with Samsung Customer care for my washing machine which is not working properly. Motor for taking water is automatically on irrespective of the options selected in machine.
Technician visited also and charged for the same but response has come from Samsung to replace or resolve the problem. when I called them again, they arranged a callback but we did not receive any calls from them.
They have charged for...

Dear team,

I am waiting for a part replacement for the past 3 days and whenever i call samsung support (1 800 40 samsung), they inform that the part has arrived and the technician will reach today. This today never comes for samsung. I have been calling the number of service engineer - jithu and jigish in trivandrum since monday, and they never pick my call. I do not know as to when this today will come to samsung service...

Good day,

I had purchased galaxy s9 plus 128gb under cashback offer with icici credit card on 23rd may 2018. I am entitled to receive a cashback of 9000/- inr within 90 days of purchase to my credit card account. I have not yet received the amount.

I am attaching the details of purchase transaction receipt which clearly states the cashback.

Following proof of documents attached.
br...

I have ordered a samsung galaxy note 9 with order id#[protected] from shop. Samsung.com/in on 23rd august 2018 till now i have not recieved the product nor i have a confirmation from samsung regarding cancellation and refund, customer service is poor, they talk very rudely when i ask for my money

Samsung is very poor in customer satisfaction that too for flagship. Products...

Date 27/08/2018
ph.No. [protected]
repair:-
dear team kindly resolve my problem
my j6 mobile take for katraj service station
repair reason is not working mic

but this people don't repair mic and phone front camera is blur after repair and create other problem

i'm waiting last 2 days for repair

kindly check and replace my phone/mobile in new headset
br...

Refer my complaint registered service order no. [protected]. No action so far for my new refrigerator since purchase. Already 4 months gone. Four complaints, technicians not able to identify fault. I have dissatisfied for your poorest response. Fourth technician completely opened the freezer and not rectified the fault and kept paper pieces in freezer fan, damaged the thermocool also. Finally i have no belief on your service, so replace the...

I bought note 9 from samsung store elante mall chandigarh. I use to record songs and mic was giving so much of noise. I got the software uodated from retail store. Issue was not fixed. I consulted the sales guy he said go to service centre and if issue will he there then it will get replaced. I visited the service centre
Plot no182/34, industrial area phase i, chandigarh, 160001
Mr. Mandeep or the senior level manager was not...