Samsung India Complaints & Reviews

I am using a front load washing machine last 8 years last week my machine break down i filled a complaint to samsung care vide complaint no [protected] on 2.09.2018 but till date my problem not solved despite of this i personally drooped machine to service center okhla phase-1 new delhi and concern person say it will take 5 days more. How third class service provide samsung i am very much surprised if samsung willl take 10-15 days for resolved...

I have given s8 for service 3 weeks back and i am trying to reach them on the phone for checking the status but none of them are picking the call.

Once i had been there they asked me to pay completely we will give immediately.

When it is under never mind offer it is the duty of the service person to at least inform number of days required to get the phone repaired.

Worst ever customer service from...

Dear friend,

My relation with samsung family started almost 2 decades back when i bought a cd player (3cd changer). That was just a beginning of the relation which is followed by adding washing machines, televisions, microwave oven, refrigerators, tabs, smartphones, smart tv. Things were fine so far except we had some issues with control panel of a washing for what i got fantastic service on payment and smart tv's display...

In this connection i have purchased the samsung galaxy c7 pro (Nevy blue, 64 gb) serial no.[protected] mobile amounting to rs.25999/- vide invoive no. Ka-qsau[protected] through amazon.in on 08.06.2017. After four months damage the display of this mobile. Some reasons this mobile handover to samsung service center jaipur after 08.12.2017 for repair and repair amount has been paid aprox. Rs.5500/-. After two month the display was...

Sir,

I have Sansung 55 inch. smart TV - ES8000 series. I realized that for a few months i am unable to find most popular smart TV application (YouTube) on my TV. I thought it may be due to some technical upgrade and issue will be fix in next upgrade but when it didn't fix for long time, i contacted to Samsung customer care support and explained this issue. I got a very surprising answer from CC agent that "Google has stopped...

I had purchased note 8 under never mind offer with one time screen replacement.
I deposited my phone for screen replacement at "kiyaan services - telibandha raipur" on 31/08/2018, bill no - [protected]. It's 7 days since then and i have no response from service center.
Even if i am calling them also they are not responding properly.
If samsung cannot fulfill what's promised why they are giving offers then.
...

My name is nilesh n amonkar. I have purchased samsung led 45 inches smart from vijay sales andheri on 12.8.2018. Order no. Is 103-r-sft-1572 dated 12.8.2018. On 1st september, sound system of the tv is broken down. I've registered complaint in vijay sales and samsung mechanic found faulty sound system and he told us that he would replace the sound system in 4 days

I want tv should be replaced by another new tv as 1 month not...

I think in india v should ban samsung..
I had purchased a samsung j7 prime 2 latest model on 15 april.. Not less that a month also i had faced an issue of buttons (Right and middle).. They promised me that there will be no issues further when i had asked for a replacement since it was within a month time..
Again on 30th aug i had issue of auto blank call and key pad issues... Within 5 months such if issues.. Rediculous.....

Dear all,

I bought a samsung curved tv in 2017.
During the recent flood at chalakudy, kerala, the tv got damaged. (15th aug 2018)

I lodged a service request with samsung toll free number.

Later, i contacted samsung service centre at irinjalakuda, thrissur, kerala. (Axon electronics). They agreed (On 31st aug) to send a service technician to check the tv set. On 05th sep, a service tecninician...

I recently purchased samsung galaxy s9 on installments on 25-aug-18 from noida gip mall samsung authorized showroom its only been 11 to 12 days my mobile is heating and battery is draining out, i feel i am cheated i paid rs. 58, 000/-.

I called the store since i have been purchasing all my handsets from there and explained the problem they said it needs to be replaced and i need to visit service which i did only for time waste...

Dear sir,

We regret to bring this matter to your attention. However, it is after being frustrated by the several people who should have acted instantly on our complaint.

We purchased a new samsung ff 275l rt 30n refrigerator on 29 april'18 from croma store at 'r' city mall, ghatkopar, mumbai.

On 20 aug'18, the ice stopped forming in the freezer. We made the complaint on 22aug'18. We were advised...

With the respect to above subject
Sir,
I want to register the complaint for the samsung service centre burhanpur,
I am the retailer here
And i submited samsung gt-1200wyins
With bill photo copy, the counter person there at service centre didn't provided me job sheet for the mobile repair also he changed the battry of my mobile.

Now he avoided my question about changed battry as he had done...

I placed a service request for my washing machine and microwave oven on august 27th 2018. I was given a service request no. [protected].
There was no response from the service team so i called again on august 29th to get another service request no. [protected]. Keeping in mind there are a lot of service requests going on due to kerala floods i waited patiently. But there has been no response whatsoever. I kindly request you to send...

First of all.. I would like you tell ever i will not but any samsung mobile phone.. Its cheap and lie company.. As well in our society any one person will not buy any sumsung company item.. Well, 16 day have completed to submitted my device s8 for change display. Your company employ making my fool. Daily i visiting there to take update status. Serial number of the device [protected]...

I registered a complaint that my refrigerator not working properly due to the flood in kerala on 01/09/18 and got an sms as per mentioning below. I contacted in that mob. Number and kottayam samsung service center. Neither anybody attending mob. Phone nor contact me anyone else. Please do needful. (Main complaint is over cooling)
Sms as...
Dear customer, service engineer tibin, contact# [protected] has been assigned against your...

Model number rs552nrua7e/tl & serial number 0cz94abh300124b) was not cooling efficiently as earlier. I didn’t want to get into any further issues and hence i raised a request on 13-july. The reference number was [protected]. Post which, there is no proper service provided, with false hopes. Also, they have damaged the refrigerator by adding wrong sensor and wrong placement. Been trying to deal with this since 13-july, 2018 with no solution...

We have purchased a Samsung double door refrigerator with model no RT2735TNBSZ on 4/5/2012 and since then facing problem in the product. Within three four months of purchasing made a complaint of water leaking inside the fridge but did not got any solution instead was asked to adjust the legs and use some packing under the front legs.Now from last one year we are facing problem of access cooling and had complaint again and again. the solution...

I had purchased a samsung galaxy J-8 on 11/08/2018 from a shop named Mobile King, Penta Menaka, Shanmugham road, Cochin-682031. After using for 23 days my mobile has been strucked and cant able to use the phone due to net work issue. The next day i visited authorised service centre for checking the same. They verified and tod me that your mobile having some problem in board. So need couple of days to resolve the problem. I surrendered the...

Dear sir,

I m raising two complain fist one is my samsung on next mobile phone is not worming properly e. G handsets display problem. My phone is on warranty. I submit the mobile on service center bt they told a internal damage n asking for charges. Bt i can't accepted because till date my phone is not fall n not mishandling by me actually this is not damage this is mfg defect. Then i raise complain higher level bt customer...

Dear sir,

As i am bound to write this mail, because of worst service, as we have purchased a samsung ac from great eastern traders guwahati, almost it is about to complete 1 years, as per their version between 1 year we will get free servicing but till date we have not got any service and even when we contact with them they asking for charge. Now its my question if you people are not able to provide service why giving false...