Samsung India Complaints & Reviews

Samsung service order no [protected]
On the 26th evening, while doing house keeping, we touched the tv which was planted on the day of buying dd/mm/yyyy. It was shaking loose from the left side. We immediately called the call centre and booked the complaint on 26th of aug.

On 27th, the engineer mr. Boopathy reported to address the issue.

He noticed that the stand is loosely fixed due to the probelm in the...

It's been a year since i brought c9 pro and everything was fine until the last month. Had kept the mobile for charging and then there was this message pop up saying "moisture has been detected in your charger/usb port. Make sure it is completely dry before charging your device. Drying the port may take some time." it was not at all wet. Even then i kept it in the rice overnight to make it dry. But the problem continues and i can't charge...

I pre-booked samsung note 9 in vijay electronics samsung store but while booking the sales person told already one person booked and ready to cancel i will divert that phone to you with your name and offer remains same.
But after received mobile the store manager responds that only the previous booked person can use the sim and the told we will do some arrangements and make you to get offer.
10 days over but still i am not received...

On[protected] i have gone to samsung care to resolve some issue in my samsung tab. But they have returned me by saying it would cost 10000 due to mother board and battery problem. They have charge rs236 200repairing charges and 36 intredt rate. Is there is any charges on repairing. After that i have gone to a local dealer he had resolved the issue with only rs.500. My complaint is intrest rate on repairing charges...

I am very disappointed from samsung customer care services.. For washine machine installation complaint was raised on 23rd of august and after that too many follow up.
I didn't get proper response from customer care center... I raised same request multiple time and still no one came to home for installation. The way of talking towards customers are not good.. Every time i got same answer from execuive that enginer will come to home...

This is to tell How Worst you people are doing in Samsung Estore order

i have generated the gear sport coupon from my pre-booked note-9 and purchased the Gear Sport watch from the Estore (availed the coupon)

To my surprise i ordered on Cash on Delivery as that option was available

Now here comes the Worst night mare in my life from Estore

in estore if we check the gear sport pin code delivery...

I have purchased a Samsung Galaxy J7 PRO J730 on 24.09.2017 vide bill No. TAX/AT/05049 vide Serial : [protected] from Jasmin Infinite Trade Pvt. ltd. Baroda. Touch and Disply are changed from your authorised service station - Dhara Enterprises - Alkapuri, Baroda Vide Bill No. [protected] dtd. 28.06.2018. At prssent display is showing some dot dot mark in screen on screen. My mobile screen is not broken, i.e as replaced on 28.06.2018....

I had water leakage and reduced cooling effect for my two tonne split a/c.We registered a complaint and nobody from the service center visited on the stipulated date.For a week again and again we called but nobody visits from service center.Two executives called from service center but didn't finally.After all this an executive came from the service center on non working day(Sunday), told reinstallation had to be done and didn't turn up the...

Recently i lost wall mount of my led tv. Samsung refuses to provide the wall mount stand without getting it installed from their service centre.

I am not supplied with needed spare part which was sold along with the tv unless i get it installed from them. Installation along with stand is 1600 rupees. Of this, i am made to understand 1200 is for installation and the rest for instrument....

I had raised a repair complain for a refrigerator by customer number [protected] on 24 august 2018 and today i was informed that a service technician would visit me between 03.00 pm and 04.00 pm. I was out of home and had to rush back home to see that the technician was received when he was at my home to do to the repairs.

At 04.30 pm someone from trivandrum office called me to inform that the service engineer mr. Midhun has...

Hi all,
Before a few days back i got a call from samsung saying that your number is extracted as lucky number hence you are winning samsung mobile, kindly provide your address we will send this phone via normal courier. Hence i provided the address.
But after this when investigated with others about this, all said this is fake and fraud call from few peoples. And also investigated online about this fraud.
After few days...

I am buy new samsung galaxy note 9 on dated 23rd-aug-2018, i am using same phone & email address on this phone but i am unable to redeem pre book offer. My details as per below.

Name - kishan sadani
Dob - 14/07/1960
Mobile - [protected]
Emai i'd - kshn. [protected]@gmail.com
Model no - note 9 512 gb
Register date - 11/08/2018
Imei no - [protected]...

Hi,

Below is the summary for the issue that i am facing. I have also logged a complaint under consumer forum https://consumerhelpline.gov.in under : complaint has been successfully lodged and your docket number:883691
On 20th aug 2018 i have ordered a samsung mobile s8 plus to gift to one of my friend on name of (Ramanan sundaram flat number 4 neelkanth society, pashan, someshwarwadi, pune, maharashtra 411008). Billing...

Bought samsung ff 465l rt47m623esl rl stnls from reliance digital and it stopped working in just 4 days.

Engineer said it's sensor issue, after 3 days he came with sensor and said it's board issue, he changed the board but still refrigerator didn't worked, he said it can be a compressor error.

Made a replacement request seeing the major built issue with the refrigerator.

Today it's 10th day and...

I am use samsung galaxy on7 prime 4gb 64gb.in this device i have some issues like that
Hanging,
App stality,
App closing,
App restarting,
Game not running properly,
Face unlock not working properly,... Etc. And cutomer care team and service center not resolve my issue. My device is an under warranty period.
My contact no. Is [protected]/[protected].
[protected]@gmail.com....

Sir and madam,

Certificate no-[ [protected]] and custumer id-6279118, customer name - tara rani, device name sumsung j5 32gb prime, imei no - [ [protected]] and insurance start date 27/2/2018. Insurance anding date 27/2/2019,,,,

Thanks
Name - santosh
Contract no - [ [protected]] / [ [protected]]
Address - 147, jheel khuranja, krishna nagar, delhi 110051
E-mail - [protected]@gmail.combr...

Hi,

I pre booked my galaxy note 9 (512gb) ocean blue variant on 14th aug 2018,
And i purchased the same on 22nd aug 2018 from samsung retail store, pune.

So, today (24th aug 2018 10:00 am) on my galaxy app i saw pre book offer banner,
So i opened link and clicked on check eligibility, after that i completed the form and clicked on "get coupon" button. But button was not working at that time so...

Hi,

My customer id is [protected]. The last complaint ref no.[protected].

This is about the pathetic / worst customer care of samsung. I have been getting only lip service that "the matter has been reported to"escalation team"and communicated to"higher ups", but nothing has happened so far. I have had a live chat with samsung on 13th aug. As nothing happened for a week, i sent an email on 20th aug. Till the time...

This is wrt the issue raised about cashback on 3rd aug 18. (I am yet to get an update on this)

I purchased a samsung galaxy s9+ on 3rd may 2018. While purchasing it was shown that i will be getting a cashback of rs 9000 within 90 days, if the purchase is done from icici cc + will be getting no cost emi.

I even confirmed it from your executive and he too mentioned the same.

However, i haven't...

2 years back i bought samsung smart tv
Model : ua40f5500.
Actually i purchased this tv mainly for skype calls. After 5 months, skype facility is not available in samsung smart tv. I bought this tv for 55k+, particularly 6k extra for this cam.
There is no use for camera in tv without skype, i raised this concern so many time to samsung service center. But there is no proper response.

I need a proper compensation...