Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 29, 2024
Complaints 18887
Resolved
11174
Unresolved
7713
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 276

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
M M Raza
from Dhaka, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding replacement of my 64gb evo+ memory card

Address:Patna, Bihar, 800001

My Samsung evo+ memory card got corrupted which is in warranty period.
So I went to service centre named as Balaji Solution pvt. Ltd. Here in Patna 800001.
I submitted my memory card on 25th Jan., 18
And they told me that After one month you can get your memory card...
But till now i.e. 15th March 18,
I didn't receive my memory card.
Further they told me that you can get 64gb EVO memory card not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kevin Doshi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator prob

Address:Kolkata, West Bengal, 700020

Despite several complaints to the company and several visits of the engineers, we are facing the same problem of no cooling every time.. L
Matter was put in the consumer forum before in feb, engineers repaired but our problem still persist.
We request a team of samsung to visit us and sort the issue as we cannot send the fridge to workshop as done twice..
Thanks..
Kevin doshi
[protected]
Complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjmani
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator burn no problem resolve

On 1st march high flames came from refrigerator at near by 12.30 pm, same day complaint registered to sumsang customer care service. Inpite of repetitive follow ups till date, get no reply except will arrange a call back. But till date not a single call from any of the customer care executive nor service engineer.
I wonder is this type of service does samsung gives to its customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
firdousi babar
from Asansol, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung level u headphone

I have bought a samsung level u bluetooth headphone on 23/08/18
the product got damaged(on it's own, seems to be a faulty product) within warranty period but the service centre is refusing to replace/repair it.infact they hardly have a solution for it or any time to attend to the complaint.they told me to buy a new one instead of providing me with any solution. i have not seen such poor after service with any other company let alone...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kewalpal singh
from Ramban, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service centre fault

Address:Pauri Garhwal, Uttarakhand, 190009

Hi sir i bought my phone s7 edge last year on 16 march of rs 58000, 15 days back pink line occured on my screen all of sudden. I checked this on google came to know this problem is common with this device and i also came to know samsung has assured free replacement of display under warranty. So i went to service centre and told them about my problem, they examined my phone physically and said yes display will be replaced under warranty but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parthiban SD
from Kumbakonam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dealer not responding to replace a smartphone

Address:Karaikal, Puducherry, 609602

I bought a samsung j2pro smartphone on 04.03.2018 from your authorised dealer m/s janani communications co. Karaikal 609602, puducherry state. From the very first day o[censored]se, the smartphone often hangs and i am unable to attend and clearly hear calls and call voices. More over, the battery is also overheating. I complained the above issues to the above co. M/s janani communications. But their response is very very very very poor. They didnot...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tipnissanjay
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water leakage and ice formation...

Address:Pune, Maharashtra, 411037

We have purchased samsung refrigerator on 29th july 2013. The refrigerator started giving problems after 12 to 15 months i. E. Water leakage from vegetable tray and ice formation in the deep freezer area. We had lodged complaint in samsung service station on several occasions.. Technician came and defrosted the refrigerator and promised the problem will never arise, but till today we are facing same problem every three months.
Last...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krish_5678
from Delhi, Delhi
Report
Copy

regarding bad quality of samsung

Address:691016

On 29th nov 2017 i had ordered a samsung galaxy j7 - 6 (New 2016 edition) (Gold, 16 gb) from flipkart. Serial no: [protected]. After using this mobile for few days i had noticed that phone showing no service error. Firstly i thought it was due to network issue of sim card and finally i understood it was problem of mobile phone. This issue can be solved by taking sim card from the mobile and put it in slot oncemore. After this, phone gets...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pooja101991
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator

We bought this refrigerator in March 2017, invoice number: 0A-15188. Since this time we have faced issues related to gas, water leakage and dent in body of the fridge. Everytime we have had to run from pillar to post to get the issues rectified. Kindly respond to this complaint with relevant email ID or telephone number. The customer care has not been helpful in this. Complaint numbers:15 Jan 2018: [protected]... 12 March 2018: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AnandaChanda
from Kolkata, West Bengal
Report
Copy

good feedback for samsung employee

Address:Kolkata, West Bengal, 700032

Hello, i bought a samsung j7 max last year. This year i travelled oitside india and the message centre number for vodafone got erased. When i arrived back in india, i could receive no message. So i came to samsung store at qwest mal, beckbagan to get help. Here ms. Soumi das helped me solve the problem promptly. She is knowledgeable and smart. I think she deserves promotion. I would hire her for my work. Thnx/rgds, - ananda chanda...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kashsharma
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

air conditioner

Address:Pune, Maharashtra, 411057
Website:www.samsung.com

I have bought an ac an year back and still in warranty. There seems an issue with gas leakage and its not cooling. I have logged an incident 10-15 time and no one is coming to rectify it. I did a mistake to buy such an ac. After few days warranty will be lost and they will come to charge.

I have found a lot of mis-management during service repair. I got a msg saying that your incident is logged to some person mr. Ravi and he...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek6622
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung s7

Address:Bareilly, Uttar Pradesh, 243001

Hi
I purchased samsung galaxy s7 edge last year on[protected] after that few days ago my s7 edge screen broken. Service center executive said that i need to pay screen cost total approx 14000 rs. Total 14k only for screen replacement is so expensive.

Is there any alternative available???

I want to purchase a new s9 also. Can i got a discount on my phone replacement.

Pls reply on my mailbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Randhir Brar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint id - 1886048

Address:New Delhi, Delhi, 110024

The fridge is still not working. Raj mehra visited and it then cooled for 3 days and since saturday 10.3 2018 it has not been cooling. I called pradeep yadav on his phone and left a message but no one got bacl yesterday, today i again left a message on mr yadavs extension. On saturday i called raj mehra and he informed me that he would visit the house in about one and half hours but he did not come and i waited for him the whole day.
This...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vamshi alwala
from Hyderabad, Telangana
Report
Copy

s7 edge one time replacement

Address:500079
Website:Www.samsung.com

I have purchased s7edge in july2016 for 56, 900 in reliance digital kaikondrahalli bangalore. After an year my phone screen got damaged when slipped from hand. When contacted customer care they told it cost you 15k. I'm so worried that its a huge amount.

One if my friend bought the same phone in aug 2016 for 47k with one time replacement offer.

I have contacted customer care for the same offer. They said it's...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amberswarnakar
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

side by side refrigerator rs554nrua1j not cooling

Address:495001

Hi,
I have purchased samsung side by side refrigerator rs554nrua1j last year it's not even 14 months and it's stopped cooling.
We tried reaching to the service team but no response since last two days.

I have read the some complaint about the product looks like it's a faulty device only.
Having such huge price it should already work for 4-5 years.

I don't want to pay any more in this product...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prabhudoss Muttharsasu G
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine

Poor service from samsung - i have purchased a samsung washing machine online. I didnt get the proper support from the samsung center for the installation and demo. We started using it without getting proper procedure. Really disappointed with this prodiuct service. We have samsung tv in home and samsung mobiles but with the purchase of samsung washing machine we are really disappointed with the brand....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajith N A
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

: complaint regarding lack of coordination and inability to get my new refrigerator serviced on time.

Address:Ernakulam, Kerala, 682024

Myself ajith from kochi, kerala purchased samsung fridge model no. Rf50k5910dp (French door new model) from m/s reliance retail limited, oberon mall, kochi on 23rd october 2017 for rs. 97, 890/-. The fridge worked fine for few months after which there was a problem with its chiller section unable to freeze the contents.

A complaint was raised on 28th jan 2018 calling samsung customer care toll free number and complaint number...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sureshpi5380
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my mobile is in servicing center will not resolving issue

Address:531002
Website:www.consumercomplaints.in

I brought samsung c7 pro mobile one month before now display blinking issue cae i submitted to gajuwaka vizag district samsung servicing center they are replacing some spares in mobile but till issue is not resolved now they are take back my mobilr and they put in obsrvation they give one document doc no:[protected] please take action about this issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sabir ali Shaikh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rod settlement amt is 68000 and credit amt is 60000

Address:Thane, Maharashtra, 401305

Dear sir,
I am sabir ali shaikh. My epf settlement isyour claim dlcpm[protected], settled for rs. 67760/- on 22-02-18 will be credited within 3 working days in bank a/c ending with 0261. Credit only 60800. The amount is different. Please help the amt why different sir. Pl sir find the difference amount and revert me as soon as possible sir pl i want the my different amount return to me.
I'm awaiting sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chandrabhushan jha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator compressor not working

Address:Madhubani, Bihar, 847223
Website:Samsung

Dear sir,
I purchased refrigerator samsung from you company. And now compressor not working purchased in 2011. Only 6 yr work this is very bad performance. When i call customer care telling your warranty finish. And telling for new compressor 9000 rupees. I have other brand refrigerator also more than 10 yr but nothing problem. If lyk this happen i will never purchase any thing of samsung and i will give advice to my friend relative...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy