Samsung India Complaints & Reviews

Sub: service issue bill number: [protected]
This is to escalate the issues of process gap in your service operations leads to customer dissatisfaction.
I would like to share that i have samsung mobile devise galaxy on max purchased between september 21, 2017 and october 21, 2017 (It’s covered in never mind offer). The screen was accidentally broken and which was shown in the authorized service center - aadrika enterprised,...

I called the samsung customer care[protected] for service support. They have quickly given the service complaint number and the service person comes and takes away the service charges and flees. No service afterwards. It is ploy in swindling customers money.

Then sms comes stating that the complaint was resolved. Further service complaints, provides a new service request number only. Too much irritating and namesake service...

Its unfortunate that, today i've to express our true feelings in this forum to you. You must know that, how disgusting and pathetic your device and service your offering to us. Everytime i walk around the city and come across your brand's sign boards. A strong nerve wrecking, never accepting feelings kicks out of my gut, it reminds of my very own foolishness that how my family and me were throwing ways our hard-earned money on your filthy...

My name ia jatin jain. My contact no is [protected]. I am repaired my phone in january 2018 back glass in service center pitampura so yesterday 6 march 2018 for hanging and charging related issue in rohini service center so service center says your data base is not upload last time service center is water resistant ok so i want my previous repaired money and phone money also bevause samsung is very worst company...

Totally dissatisfied with Samsung washing machine. Machine was taken for full service due to drum was damaged and after a week it was delivered yesterday (5th March). When we tried to wash the clothes it started making nasty sound and raised a complaint again. Service engineer came today and after investigation, he said it again need to take to service center for full service. Buying a washing machine is to use it on a daily basis. It is...

Dear sir, ma'am,

This is to bring to your attention the poor quality demonstrated by our samsung side by side fridge. Samsung was always our favorite brand and that was the reason we went blindly for samsung fridge. However, very soon it was brought to our disappointment with the latency and no accountability behavior demonstrated by samsung personnel. I had registered case on 20th mar'18 and since then we have been calling...

We have bought samsung double door fridge dated 6th may 2014 (Bill attached). From one year onwards, it started creating problem, in cooling. Its upper section gets the frosting and doesnt allow the cooling go to downward section. As, it is no frost fridge. The frosting should not happened. But, sometimes tecnician comes, change some or other sensors.
But, our problem did not get resolved. Than lastly, they confirmed that there is...

I am vishu gurung (Samsung customer) and i have bought a samsung j7 pro on last year october, 2017

I don't like the display of this phone. It is broken by two times even i used tampered glass. First i claimed never mind offer and now i don't have any choice. I just want to know why its display broken easily. Earlier i believe samsung product and even, i suggest to my relatives and friends to buy only samsung mobile or product...

I would like to inform you that i have bought a samsung mobile from spain and now i am using this phone in india it is a galaxy s7 edge but i got some problem with the speakers they are not working properly!! Tell me what i should do now!! Is there any warranty of your mobile phone! Send me reply as soon as possible. And am really worried about my phone.....

I bought samsung inverter split ac model no. 24kv5nbwkxna 2 ton s/ac on 23rd april 2016 from fairdeal international kolkata for rs.60500/- considering 10 years warranty on compressor& 5 years warranty on condenser. It got installed after 7 days of purchasing but it started giving problem on 25 th feb 2018. It was not cooling and after 15 minutes it automatically stops and start blinking led 1& led 3.
I lodged the complaint later on...

On 3rd march if we switch on the AC it will show E1 on the display on 3rd we complaint to the customer care.on 4/3/18 and 5/3/18 three time complaint to the customer care . Still this moment there is no response.

PLEASE LET ME KNOW IF YOUR PEOPLE ARE BUSY I WILL GO THROUGH THE PRIVATE PARTY TO RECTIFY THE DEFECT.
Thanking you
G.SATYANARAYANA MURTHY
[protected]...

Here I want to complaint about I got a call from the Head office of Samsung From Hyderabad they said my pH. No won Samsung J7Prime and said to pay 4500 and I have received a fake product of Lakshmi idol. Either I want my Cash back or Proper material has to delivered as early as possible.or else we are going to complaint in Police with a video proof...

I have been complaining for the last 2 months that my refigator is not cooling and so far the service enginers have not been able to find the problem or repair the fridge inspite of visiting my house on a average of every 3 days for the last 2 months. I have complained at least a dozen times and also at least 15 enginerrs have visted my place. They all have different reasons of the problem and have chjanged the compressor, filled gas, changed...

My samsung refrigerator rt33fajfabx/tl/2013 which i have purchased from n. K. Electronics (Dakshina puri) new delhi 110065 is not working properly from last 3 years we have faced so many problems in every few months it malfunction and ur serviceman came and fix it but the problem still the same i already had spent so much amount on it please take action regarding this as soon as possible otherwise i’ll take an action against your product...

I had bought samsung galaxy s8 in august and 2 days ago i was clicking some underwater pictures and suddenly my phone switched off and yesterday i went to service centre and told them about this that company says my phone can go upto 1.5 m in water and for 30 minutes only but my phone was in 1- 2 ft only and for 5 minutes only then also it switched off.
Now service centre is denying and told me it will cost 33300.
This is wrong...

We had raised a complaint for the side by side refrigerator on 21st feb 2018. Compaint no: [protected] & [protected]
This is a side by side refrigerator bought in sep 2012 and has just completed 5 yrs
Post an engineer visit, it was determined that it was an internal leakage and that it has to go to the workshop. The same product had gone to the workshop earlier in 2015-16 and samsung had provided a stand-by fridge during that...

I have purchase refrigerators on 25 feb. But still time i not see screech on screen and so i have log complain 27 feb. On customer care and shop also but still not and help and not resolve. U can explain that u have resolve or not resolve i h have understand that i have never purchase your company any product and give feedback on my family and social...

Hi,
Bought a samsung galaxy s7 after long waiting years to have a good smart phone. After 2 months yesterday was surpriced to see my rear camera glass was split with no cause. : (. It was simply kept idle on a table. With no cause was shocked to see the rear camera glass broken.
Customer care people are not ready to take up the complaint as it is external damage. But these model have lot of complaints in the web of the same...

Hi team,

My concern is my refrigerator which doesn't work properly from past 1 year, the time when warranty got over. Every month i have to call technician to fix refrigerator issues and it's been a year now however till date non of the technician found any fault in that.
Everytime i face cooling problem, after making multiple calls when technician comes he check all possible things but unable to catch the problem and...

Hi i got changed my cell's display changed on 28th feb at 6 pm with a paid ammount of 3347 and at time of delivery there was pixcels scattering and cutting so i ddiscussed with representative and he said as its a new display so may be its due to that, you dont worry you have 3 months warranty on it so if face the problem after use or if it inreases please come here we will replay it.

On 2nd march there were lines on display...