Samsung India Complaints & Reviews

Dear Sir/Madam,

I had purchased a Refrigerator Model code RT33JSRFESL/TF on 8th March 2015. From the date of purchase, the lower section of the refrigerator was not giving proper cooling and all the vegetables/other items were getting spoiled. I had raised the matter with the dealer and also with Samsung. So many engineers have visited to rectify the problem but instead of getting it rectified, they have broken the upper (Freezer...

Hello,
I had purchased my refrigerator in July 2015. But it needs some repairing due to some compressor problem. I contacted company representative(Samsung) for 3 times.Also paid total amount of Rs 7869 in advance. Still they are not able to trace the problem. Kindly help me in this case. I am fed up of complaining the same to Samsung representative. If they are not able to repair so kindly return my money.
My Complaint number...

I have samsung z2 tizen supported 4g phone. When i purchased it that was sufficient to surprised me that this doesn't have play store like open platfrom but however relying upon the branding of the device i compromised and tried loving this phone for some of its aesthetic features and happily used the most basic available but the main problem is that its touch screen is very over sensitive and even starts working weirdly after getting touched...

Hello Samsung -Support,

This is in reference to the side by side refrigerator model no. SBS Samsung RS55K5010S9, I purchased from Sargam Electronics Invoice no.MAYURVIH-1767, Mayur Vihar phase-1 New Delhi store on (13th May 2017). The day the refrigerator was installed by Samsung engineer, it is making exasperating noise(Like a Siren type).
Numerous times communication was made with the dealer, Samsung customer care...

I bought a RS51K5460SL by spending one lakh rupees and received a defective product. It stopped cooling after less than 2 months use and since than the service engineers have been giving me run-around. They have no clue on what went wrong in the refrigerator and keep passing the buck. I asked them to replace it but they are not willing to do so. It is absolutely abhorrent that they take 1 lakh for a piece of junk and shamelessly waste my...

Dear sir / madam,

I am really upset to inform you to get the permanent solution, would like to bring your kind notice that, i have purchased one new 230 lts single door direct cool refrigerator (Samsung rr23k274zdz/230 ltr ref, s/n: 0a6h4zah600901) on 19/10/2016 from your dealer m/s great eastern electronics (M/s great eastern appliances pvt. Ltd.) bagnan, west bengal, vide invoice no bn/sa/1617/06622 dated 19/10/2016, amounting...

Hi, Dear Samsung.
Deepesh Sharma this side complaining about the (SAMSUNG LED 32) worst product I bought. I am facing red patches like negative images on my screen. Its been around 1 year hardly and this is the second time that I am facing the same issue. First time I saw it after 1 month of purchasing it and second time the day before yesterday. As well as there are black patches those are on the panel I guess. I used to think that...

I have bought new samsung mobile J7 prime on 19.10.2017 .

Now iam facing some battery charging amd discharging problem so i have went to my nearest Samsung authorised service center ( Alpha Electronics ) located at, 7th cross Thillai nagar, trichy . I have went 3 times but they are telling to come tommorow this only they are telling 3 times also. Please provide me a better service ....

I am having pink line on my Galaxy S7 Edge display. since 2 month after an update and i thought its a software issue anc can be solved in next bug update but unforunately i didntnot contact the service centre and now when i contacted the service centre my cell was out of warrenty and they asked for charge as the screen has to be replaced.
and then i came to now from them that every day we are replacing the screen for the same problem.....

Dear Sir,
We had called your customer care number for repairing our Samsung A.C but the service provider did not provide us a well efficient service and charging extra money for the repairing of A.C. also he has cut the wire of cylinder nosal pipe intentionally because we refuse to pay him that extra money.

Details of service provider
Krishna Sutradhar
[protected]...

Respected Sir

I Bought new Samsung galaxy S8 64 GB phone 9June 2017. I used the mobile very handle with care. On 30.06.2017 phone discontinued the charging and shows error message of "moisture detected".

It is really surprising that a new phone which not used hardly for one months shows such type of error message. I am also unable to take the data backup before submission to service center due to no charging...

I buy S7 Edge on 1st January 2017, and as I was having backup mobile I did not start using it immediately after purchasing it.

Now unfortunately my display got damaged and I submitted it for one time replacement. Service center is costing me 15, 000 for display change and not under 990/-.

This is Unbearable, I purchased a mobile of 50K + and now I am treated like this as I haven't activated the SIM on the mentioned...

Dear Concerned,

I received the Handset from the Customer Care after PAID REPLACEMENT OF DISPLAY but without s-pen. The Service Center confirmed that by mistake they forgot to put it back and it is lying safe with them and that i will get it back when i send someone to collect it. I went to receive it back but the guys there told me that they have lost it and can't provide the same.

How can a so-called authorised...

Sir/ma'am this is to inform you that last month i gave my samsung mobile phone J7 on their nirala nagar service center for to change the display of it. They assured me for a week to do the job and a landline number to call before coming, but they took around 15 days and still the job is not done properly. I paid a lot for the original display but i m not very much satisfy. There are some sofware issues. And i m feed up now with my phone....

I want to replace my samsung mobile for softwear issue but company denied my request. I have new samsung mobile purchase date[protected] model samsung galaxy a7 2017.
Mene[protected] ko samsung ka naya mobile samsung galaxy a7 2017 purcase kiya mobile purcase krne ke 10 din ke ander mere mobile me jaha 2nd slot hota hai usme proublm aane lag gyi mene mera mobile jaha se purchase kiya us shop pr diya to unhone softwear issue bta kar...

Sir,
My name is parth desai, software engineer in software base company in SURAT, and i owned a samsung s7edge and on 27/10/2016 in surat city.
Iam facing battery swelling to battery failure under normal warranty period itself, the above said problem was identified on 04/07/2017 by me, idont have any idea from how long it was there.
I visited your service office for the same complaint and your service people advised...

[protected] is the reference number.

Hi,

I am writing this after so much frustration from the AC and the service provided by Samsung.

I have called some 15 times and had conversations with the engineers some 10 times at my home about the same issue.

After 2 months of complaint they have replaced my Inside unit because of the smell issue which was coming from the AC which none of...

Today, I am writing this complaint in respose to the service that i am aviailing from your service centre. I have a problem with my mobile phone as my ph was dead..i give mobile to your service centre..for repaire..they said the repair cost was 10k approx..which is out of my budget..now..i want my mobile back...so i have to wait for hours..and it take 2 days..just for giving my property back...such a poor service that i have ever seen in...

Respected sir/madam,

I had purchased a mobile phone on 3rd sept 2016, model num is sm-j700f from samsung showroom, address : city electronics samsung smart phone cafe, shop no 8, 9 kalika chambers, v v road, margao, goa - 403601, behind grace church.

On purchasing, sales rep told me to purchase a insurance for the phone, i bought that also which i paid 1300 inr, now 1 week back i met with an accident and my...

I bough a s7 edge galaxy mobile phone in feb 2017. There was an offer of cashback at that time which was to be credited in my account by 31 may 2017 but i haven't received it yet. Samsung says that they have sent the cashback but i haven't received it yet. Also, the bank is denying the cashback as they say offer was not on online orders but on samsung's website it was given....