Samsung India Complaints & Reviews

Sir,
The ujjain's samsung service centre i. E. Palak agencies try to make me fool when i go to them to repair my phone samsung galaxy s3. The phone was not reading the sim in slot and rather than solve this problem they just update the software and made the bill of rs 230/-. Even after that the problem remain the same. I am also sending you the bill vide attachment. Moreover the staff is not providing any bills to the customers and...

Dear. Sir /madam
Mera complaint hai ke samsung model no — rr19m1822b2/hl
S/n. 03u24paj400927v
Refrigerator ke body me dent hai maine complaint kiya tha 31may 2017 ko company ka engineer 1june 2017 ko aya aur bolts hai ke water botel girne ki wajah se body ko dent pada hai jabke a is a bilkul nahi hai uske bolne ka tareeka itna kharab tha ke main shock hogaya wo apne aap ko ek technician nahe balke samsung company...

I have samsung j2 pro its serial no has rz8h71msowy. I was visit done at grover computers electronics opp bajaj photostat, jagadhri road yamunanagar 135001 haryana asc code 3388994 on date 9.6 2017 i was given my mobile for repair his switch on key not working. That he repaired also said we are replaced required parts. But after 4 days i have getting same problem. [protected] plz do need full....

I bought samsung c7 pro on 17 april 2017 last month and it was not working properly. One time the mother board crashed and i gave for the servicing. I got it back few days back but again the sam problem occurred phone restart automatically an not able to start. I want my money back it's not worthy what i paid for it. Because it's not trust worthy now.

Pardeep antil
[protected]...

I went to samsung service centre at port blair about my samsung j2 not working properly but when they checked my mobile and told me to change my mobile board due to getting wet by moisture which is under warranty period but they make a bill for checking charge instead of that they demand rs 3800 for changing board.
After while i checked it outside and it's worked in cost of rs 200 only.
Please don't give such a response and...

Dear sir

I have lodged the complain against regarding installation a led on 02/06/2017. My complain no is [protected] & mob no. [protected].
But till today i. E 12/06/2017 i have not got any satisfactory reply at your end.. When a make a call customer care they wll alwas told us sir aaj ho jayega.. But not that day came.
Please look this matter seriously... Otherwise i will go consumer form...

Thanks...

Hi this is dinesh from bangalore i had bought my samsung s8 on 11th may 2017 with in a month there was gaps forming in between phone and back panel, and i submitted my phone to service centre on 8th june 2017 for the same issue, after 3 days the service manager is telling thats manufracture defect and they will replace that back glass, well this is the quality of samsung and the service of even customer care is also worst, if within 1 month...

Hi team,
I am writing today to complain of the poor service i received from your company since 8th april when i got samsung s8 mobile phone.

I had pre-book samsung s8 on 30th april but still i have not yet received free wireless charger from samsung. I have followed terms and conditions to avial free wireless charger. But still they have been saying "we would like to inform you that regarding your concern we are arranging...

I hv complaint many times by phone and live chat for samsung refrigerator. But no response from service center at anand (Gujarat)... Very rudely people after paying money they are refusing to giving computer bill​. Even not telling part mrp which is not on the packet (Relay switch). Later i find out they over charged so not giving original bill.. I paid 1350+350 visiting charge.. After refused paying bill i found out relay switch cost is...

My s8+ pre-booking confirmed id is[protected]

I haven't got the wireless charger they promised to give me with the pre-booking.

They charged me extra 4999 for prebooking the s8+ mobile but now after that they are telling me to reedem it from an app but nothing happened after i install the app. So its a total fraud.
And now they r telling me that the offer is expired so they are straightly saying that...

Hello,

I am writing this mail to complain regarding the service of samsung. A few weeks ago (To be exact 3 weeks ago), my dad's tv conked off due to some power issues due to lightening. It was connected to a stabilizer and was under warranty period. The technician came the next day and said that he had to get the part from kochi's samsung godown. When there was no response for 2 days, my dad called up the samsung service...

Hello sir/madam, myself arshdeep sidhu, membership no[protected], i have purchased refrigerator model no rt47k6358sl/tl, gross capacity 465ltr dated 9-11-16 at 1:51pm amt 54500/- from ur dealer in bathinda named as bhatia electronics address scf 1 the mall near railway station bathinda, there was problem occur in refrigerator on 14-april-2017 as it suddenly stop working during night nd when we opened the door it was smelly nd we call ur...

Dear team,

I have purchased samsung galaxy on-5 before more than 1 year but the battery of this phone is not working. I have try to buy the battery through e-store but they are advised go to service center.
I am going several service center in kolkata and durgapur but they says there is no battery sale in our service center kindly buy to other shop they also suggest so many shop name.
I have says to service center...

Sir,
I dr. G. Saravanan working as a professor, had bitter experience in samsung service center, i will bring the points for your kind view for the betterment of the samsung customer as like me.
December 2016:
1. I purchased j5 prime mobile (Model:sm-g570fzkdins) in samsung showroom, brookfield mall, coimbatore on 27.11.2016.
2. I had the back button sensitivity problem in phone, it was also realized by my family...

Hey samsung, we know you're here to make business. Do you know some of your "customer support (Really?!) executives" are a bit too supportive? :/ i happened to be in the samsung customer care chandannagar (West bengal), service center id is: [protected] - - vaishnotelecom for repairing my galaxy a5. The support "executive" piyali dey picked up the phone and reported that my device is not repaired (Even after 1 week!...

Dear sir,
I have purchased s8 newly launched from samsung online shop. The product had some problem. On taking the handset to the samsung authorizes service center they declared that the doa certificate (Dead on arrival certificate) would be issued, which means that the existing handset would be replaced with the new one. They issued the doa certificate on 16. May. 2017.
The scanned copy of the doa was sent to samsung via email...

My name is ankit bhandari and i bought the samsung refrigerator, model no. Rt28k3082s8, on 15th of april 2017. This refrigerator is not working properly because the dealer sold us an old repaired model and shockingly samsung india is also supporting the dealer by hiding his fault and by telling us to repair our brand new model instead of replacing or refunding it.

This is regarding my previous complaints reference no. [protected],...

Sir mera fridge kharab ho gaya to mene samsung care pe phone kiya sir aapke service engineer kanhiya lal ne fridge ko baneke mujese 2100 rs liye lekin sir mera fridge thik nahi hua sir service engineer do tin bar fridge banake gaye lekin sir unse mera fridge nahi bana sir mene aapke service engineer ko phone kiya lekin sir wo bolte hai ki mai thodi der me aata hu lekin wo aate nahi hai sir meri family 2100 rs dene ke baad bhi hum pareshan...

Refer my two consumer complaints on portal (attached for your reference).Sir, I have purchased FHD 40K5000ARLXL S/NO 0A913PAJ400083 on 26 May 17 from authorised dealer in Coimbatore Mayuri Electronics Private Limited. In Samsung site in product detail as accessories VESA wall mount support is authorised on samsung site But Samsung InstallatIon team is proving normal fixed wall mount support in place of Vesa wall mount support. Lot of efforts...

My ac is installed last year. I have used it only for 3 months (In summer). Now due to low cooling it was attended by you authorise service centre person and found the nut near gas filling point is loose in outdoor unit. Then it is tightened and gas filled on 4.6.17, after 30 min on the same day it was leak again. Again i log a complaint to toll free no. And today it is again attended and found there a nut break in indoor unit. So the technician...