Tata Sky Complaints & Reviews

I lodged a service request with tatasky on 20/01/2019. A technician attended to the complaint on 21/01/2019. I paid ₹100 in cash to the technician. Today, i. E on 24/01/2019, i get a message from tatasky stating my account is deactivated due to negative balance. When i called the tatasky helpline, i learned that ₹100 was charged to my account for the service. When i mentioned the technician had already collected ₹100 in cash from me,...

I was told to recharge my account to be able to avail of al a carte selection of channels. When i did so, the selection was denied and the amount paid by me is being deducted towards a package that i do not desire. Also the website of tata sky does not publish the mrp rates being advertised by broadcasters and also does not permit the al a carte selection. It requires that the consumers do so by calling their executives who, when called do...

Dear sir, as per trai's recent mandate for selection of channels and their rate as per our choice i contacted to tata sky for the same, but they are not providing options and we are forced to buy channels which we do not require. We are overpaying them and they still charging high...

My subscriber id at tata sky is : [protected]

Pl look into the matter.

Thanks...

I had made a monthly payment of Rs 735 on Jan 17th 10 24 PM from PayZapp mobile app. The amount got deducted from my bank account but didn't get credited in Tata Sky account. Informed the same to Tata Sky customer care through phone and chat multiple times, and also sent them an elaborate mail with all the required screen shots of the payment made. They gave a credit till Jan 20th saying payment amount of Rs 735 will get credited back to...

I having an annual dth subscription with tata sky which is due for renewal in 5 days time.in view of the trai guidelines for dth, for the past one month i am requesting tata sky to provide inputs so that i can choose the new package or channels which i intend to see. However, they are still saying that the it is still not prepared and will intimate you as and when it is finalised. They are asking me to make the payment as per their existing...

My tata sky package is about to expire hence called tata sky customer service about new package as per new guideline suggested by trai however they informed me that trail had extended the date to implement the new rule. When requested to provide the date upto when it is extended. Customer service representative said that they are not aware of the same.

I feel tata sky is misleading the customer and trying to cheat the customer...

Free to air basis channels like dd sports are turned off whenever a cricket match is coming.
If it is free to air how tata sky have rights to close the channel.
They say recharge on star sports at rs.60 per month to watch.
But the whole pack of star is rs.49 per month which also included sports channels.
Then why they are charging extras.
Consider my complaint and take some serious actions against tatasky....

I have recharged my account with 240 rupees monthly south regional pack and it is successful but it is showing "digicard error. Parring error this card is wrong". December 2018, the pack was deactivated, now i recharged with 240 rupess whether i need to recharge any additional packs to resolve this issue. Kindly provide solution for this as soon as possible. Thanks in advance...

Sir,

I have been a subscriber of tatasky since october 2006 (Subscriber id: [protected]). I am paying an exorbitant amount of rs.750/ p. M for an assortment of channels. However, in view of the latest order issued by trai, i am aware i will have to pay about 150/- to view about channels as all dth/cable operators come under the purview of the g. O w. E. F 1st of february. However, when i contacted tatasky customer care on...

I was not using my tata sky for over a month and when i recharge back for rupess 500/- my tata sky regd id [protected] is displaying as following
“ this is the wrong card for this set top box
(Pairing error)
Nds no. :[protected]
Digi card id is[protected]
(14)”

In view of the above, please suggest me what to do as to get it resolved as early as possible....

Hi all,

I was suppose to make a transcation of rs 890 but by mistake i have made 2 transcations of rs 8903 on 6th nov 7:15 pm and had made a call for assistance tata sky customer care had heard my problem and said that they will refund both the transcations

Payments done through paytm they have confirmed that only one payment has been refunded to them.
Issue: i have received only one payment as refund...

Dear sir

I am a tata sky subscriber with number [protected].

I have been informed by tata sky that your order for the implementation of the directives for channrl broadcasting norms has been extended. You can check my recorded conversation with them on friday.

Kindly inform if this is true.

Tata sky have not yet implemented your directives while i hear that other operators have already...

I didn't use the service for 5 months. Then i recharged yesterday but it is not working. On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[[protected]] digicard id[[protected]]" my subscriber id is [[protected]] please resolve this problem as i trust your good company. I am a loyal tata sky consumer....

Despite trai's latest notification about pricing details of individual channels to be shared with consumers, tata sky has not implemented the said notification.
I have contacted them many times since last month but they always say that trai has extended the date for implementing the said notification without showing willingness to implement the notification and thereby cheating subscribers of their money....

Hi,

Subscriber id[protected]
1st issue raised date :- 12th jan'19
2nd issue raised date :- 14th jan'19
3rd issue raised date :- 20th jan'19

Issue :-
While changing channel, setup box switches off, shows "no signal", restarts again, takes more than 50secs to 70 secs to get normal n goes back to default channel.

Post raising the 1st complaint, an executive had visited...

Trai has set deadline for its new regulations as 31 jan 2019
But tata sky people are saying trai has extended deadline and they are saying that there is no such update in tatasky, i have been payning more then i should since the date these rules have been released by trai (since 3july 2018). Why they are not letting me choose my channal list...

I am a consumer of tata sky with a subscriber id -[protected], and was having the earlier pack valid till 11th jan 2019.

From beginning of this month, i have been asking them to provide the option to choose the channels that i want, as per the new trai regulations.
But they have been saying that it is still not finalised and trai has extended time.
But my understanding is that trai has extended time for the consumers...

I am a subscriber of tata sky tv Subscriber ID [protected]

I have requested via chat service two times to change my pack to base pack 130 as per TRAI regulation, and all-time they refused to take my request. Chat history with id is attached herewith for one chat.

I request to TRAI authority please do needed action for this kind of misconduct and guide me how to file compensation.

Thanks
Ashutosh...

After you noticed all dth platforms to acknowledge their customers to your new tariff plan, than tata sky is lonely who not working on it, & even though tata sky is failed to apply new tariff plan & they spread myths about you that trai extends the date of implementing of new tariff plan, so i humble request you that i am regular paid tata sky customer & please teach a lesson to tata sky 🙏🙏🙏...

Hello, i am a customer of tata sky dth service. Regarding the new trai regulations, tata sky is not bothered to provide any information to its customers regarding the same. I spoke with the customer support agent and they haven't told me what the deadline to implement is and where i can get the information about the new rules. When asked, all they told me is we will let you know at some point and that there is no such specific deadline that...