Tata Sky Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500072

Website: mytatasky.com

An additional subscriber id has been added to my account and my parents has been doing a recharge from store using my rma number and i know my subscriber id from tv and doing the recharge, we were doing the recharge without knowing..in last 6 months i have charged 1841/- and i have been getting bluffed since day one and not sure how many times i got my it charged.
When complained to the support, they closed the ticket without confirmation. I told not to close but ticket but he closed it. Talked to many and they are not helping

Nov 16, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Tata Sky Customer Care's response Hi, we believe you have already been communicated regarding this. Please let us know if there is anything else we could help you with.

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Sir,
I had booked complain for signal issued on tata sky & the same was resolved quickly. Complain id: wo no# 189m6uvt

However, after just resolution of complain, i had received call from this no.[protected] &[protected]Name: mr. Siddharth modi) asking for otp that i had received on mobile from tata sky. He insisted me to give otp for confirmation of resolution of service.

However, i did not give to him as i found it not appropriate. After that i again got otp for activation of music pack of rs.49/-. They called me again. But, i did not give it to him as well.

I feel that they are trying to login in my a/c and activating pack without authorization by taking otp in name of live tv & confirmation of packs.

I request you to cancel this people licenses and take appropriate action and also let me update about this

Nov 17, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Tata Sky Customer Care's response Hi, thanks for bringing this to our notice. We have made a note of your feedback and shall look into this ^Sandy

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I have logged a complaint with complaint no 1888hlda. Representative arjun from tata sky charged rs.300 /-cash as relocation charges and rs.200/- for changing a device saying that it's not working. Rs.300/- was again deducted from my tata sky account and due to insufficient fund in account services stopped. Since two days i am calling on toll free no. To take immediate action but all in vain. It's really annoying. Total amount charged is rs.800/-would request to take corrective measures and resolve the issue at the earliest.
Consumer id [protected].

Nov 25, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Tata Sky Customer Care's response Hi, we hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!

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Address: 768005

I am a subscribing rs.320/-pm.. But sony channels are not being viewed. It is advised to give a miss call to particular no. To view the sony channels without any extra cost. Though i am paying money for sony packs i am deprived of viewing the channels. The tata sky authority is looting the viewers by not showing the sony channels though extracting money from the subsribers to show the sony pack. A strong action should be taken against the tatasky authority for cheating the subscribers.

Nov 16, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Tata Sky Customer Care's response Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Click the link https://goo.gl/E3Yiv3 to know more details.

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Address: Sonbhadra, Uttar Pradesh, 324002

I am a regular customer of tata sky and have have deposited annual plan fees.
My tata sky id: [protected]
I am unable to see all sony channels since 28th september.
Regarding this we have many times raised complaint to tata sky customer care but every time they assured us to get it resolved but issue remains same till now
Please take suitable action in this matter.

Nov 20, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2018

Tata Sky Customer Care's response Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Click here https://goo.gl/wzd3WX for more information.

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Hello

I have been using tata sky for several years.

Subscriber id : [protected]
Name : rashmi gupta

I had paid last year for annual subscription (Ultra pack, 2 tvs, hd connection) for approx 7000 rs. This year i am charged for the exact same subscription for approx 11, 000 rs. This is a huge increment in the charge.
When i called the cust care at tata sky they logged my request and when i did not receive any call from the "offer team" i followed up again. This time i was told that my complain has been closed as there was no offer for my number.

This is completely unacceptable. Can someone please help me!!

Thanks

Nov 24, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Tata Sky Customer Care's response Hi, we hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!

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Address: Mumbai City, Maharashtra, 421301

Website: Tata sky entertainment channel

Entertainment channel & sony pix removed without information.

This is to inform you that several calls are made on following no. [protected],[protected], [protected] there is no response, to these no. Either the call is been picked up but not answered.

Yesterday 11/10/2008 the call was made from the dealer phone to activate the channel and he gave another no. Which was not answered.

Kindly tell me why is this channel being disconnected.

My monthly charges are rs.264/-

My id no. Is [protected]

My registered mobile no. Is [protected], at the moment this no. Not in use if you can call me on this following no. Whic is [protected].

(Kindly call on this no.[protected])

Regards,
Joyce campos

Nov 16, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Tata Sky Customer Care's response Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Click the link https://goo.gl/E3Yiv3 to know more details.

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Address: 75414w

Dear sir,
I referred to my friend for new connection of tata sky.
As per tata sky offer, if you refer to your friend for new connection then after activation of 48 hrs, the amount will be credit your account. As on date it has been crossed around more than 72 hrs.
I also follow up 10 times with customer care related to this but getting stand answer sorry for regret. Please wait 48 hrs.
I personal request to tata sky customer support staff, dont spoil tata brand/ dont highlight the fraud offer.

My friend no-[protected].
Subscribe id-[protected]
Register mobile no-[protected]
Email [protected]@ict.in
Name-paradipinternational cargoterminal.

Regrads,
Nrusingh nath
Rm-[protected]

Dec 5, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Tata Sky Customer Care's response Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.

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Address: 797111

Website: Change of mobile number

Dear sir.
I have purchase this tatasky setbox which the dealers have activeted, the id of this setbox [protected]. But the name adress and mobile number are not known to me. So i went to the dealer to enquire about the register number and made a request to change all the details to my name but till now the dealers ignore me which let use this setbox with unknow mobile number which i find very difficult in recharge and also to know my package, and again at present all the sony package and ten sports package are deactivsted so sir shoud i throw away this setbox and shift to other dish network or do i have any other way to help me from your end. If so sir please help me to register my mobile [protected] to this id. Which i will be very grateful to you sir.

Yours faithfully

Zubemo [censored]iri

Nov 23, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2018

Tata Sky Customer Care's response Hi, we’ve raised an SR# 18E670LC for you Name and shall update you with the details shortly.

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Address: Bikaner, Rajasthan, 334001

My tata sky subscriber i'd [protected]. My set top box not receiving any signal i have complain many times and also called many times to local service provider who just call me one time that we have received your complain but now he is not picking call. I called also tata sky helpline and register online complain but nothing happen. They just listen and response we will resolve your problem soon but still problem is persist.

Nov 19, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Tata Sky Customer Care's response Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

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Address: Warangal, Andhra Pradesh

Sir,
Even though the payment has done for monthly packof 169/- yesterday[protected] evening.
We are not receiving any service from you (I. E neither it is showing any home page nor the channels.)

Note: this is not the first time we are facing the problem.
We are very much dissapointed with your poor maintainance.

Kindly rectify the issue.

Nov 17, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2018

Tata Sky Customer Care's response Hi, we have raised a service request SR#189O8NBA to sort this. Rest assured, you will hear from us soon.

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G

Gauri londhe

from Pune, Maharashtra

Oct 11, 2018

Sony marathi channel not visible
Previously it was visible
Start it immediately

Tata Sky Complaints & Reviews

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Tata Sky reviews & complaints page 147

additional subscriber id has been added that was getting recharge

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otp fraud

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relocation charges charged twice by representative as cash and also deducted from account

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sony channels are not being viewed

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all sony channels not coming

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renewal of annual package : subscriber id : 1055255887

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entertainment channel & sony pix removed without information

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related to offer

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change of name and mobile number

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poor service, no one is responding

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I am complaining about poor service

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tata sky dropping 27 channels

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unable to see some regular channel like aaj tak and sony set

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remote warranty but change remote mony 200 charts

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problem with tata sky services

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set top box pairing error wrong card

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regarding free channel like sony ,aajtak etc

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fraud by the technicians and dealers

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not able to watch sony channels

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discontinue of channels without intimation

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