Tata Sky Complaints & Reviews

I have recharged my Tata Sky DTH on 10th Nov, 2017 at 9.53 but the recharge has not been done and the message is showing processing for the last 2 days Either please refund my money or make the recharge to my Tata Sky DTH...

This is sk das from telengana and have account in tata sky user approx 10 yrs with id [protected]. My set up box is not working due to disc shifting problem so i called customer care and give compalin no wo no#1180luzn to depute technician. Local service provider in telengana which land line no [protected] call me for technician. Contact with me. No work has been done and above request has been cancelled. Again i called customer care and give...

I made payment on[protected] for an amount of rs.2770/- through paytm towards new connection of tatasky and the agent who took this offer to me by name : s. Suresh contact no. [protected] had promised me that my new connection & installation process will be done within (3) days, till today no connection/installation has been done its almost (15) days over.

The agent mr. Suresh is not responding properly even after calling him...

My tv shows that my stb is not receiving signals, therefore i'm unable to view so many channels that i've subscribed.

Previously, one of they're guy said it was because of a faulty cable. But now, i've replaced both of my cables and still having the same problem. I'm paying almost rs. 730/- per month! I can't tolerate this bs anymore.

All the customer care number's i've tried are in bengali language which i don't...

I am a subscriber of tata sky since last 7 years. During last year i had experienced intermittent service issues against my service request for frequent no signal issues. Even after paying nearly 8000/-p. A, i could not
Get my problem solved and decided not to renew my connection this year which was due in february, 2017.

I was getting many calls from tata sky to renew and offered many discounts etc. And i communicated...

Dear Sir,

I am Goutam Samader, my old address is at C-78.Kabi mukundram sarani, Bidhanagar, durgapur, West bengal 713212.

now my new address will be following-

Ram Prabesh Singh to A-9/4 ARRA, KALINAGAR, Durgapur, 713212 west bengal.

Regards

R P singh...

I have migrated from BigTV and got installed Tatasky on 6th Nov 2017 ([protected]) and the engineer charged Rs.230 for startup pack. Later I was told that its Dhamaka package. But I am not getting Hindi movie single channel. I tried all the customer care numbers but could not get in touch with the operator....

I gave working order on 30.10.2017 for new connection instead of big tv. After so many calls & follow ups, finally few hours ago one of the technician call me about new connection and he agreed to come & provide connection today itself. Now, u r people sending message, u r working order cancelled, pls contact customer care. What is this?...

Hi,

My subscriber id is - [protected], i have been complaining since 7th november 2017 that my set top box not getting signal so please send some technician to fix it but still nobody has called me yet or visit my place. Please help me out. I have sent many emails at [protected]@tatasky.com but no results, one person from escalation team promised me that by yesterday i will get resolution which just not happened.

Complain#br...

Sir,

With ref. To above said id no. I was recharge my tata sky connection
Recharge two time that is 9th nov.17 & again 10th nov. 17.
I was call on 9th nov. 17 on yr customer care rep. He says that my amount
Is showing pending & it will be comes in 24 to 48 hrs.

Today that was my last date of recharge & so again i deposit rs, 900/- same
Amount on 10th nov. 17.

Sir...

I had recharged my set top box services (Id no: [protected]) by an amount of rs.501 (Transaction ref no: igaciesrj5) through debit card on 7th november, 2017.. But my connection has not been resumed yet.. The call center claims that it is not their hands and always concludes the conversation stating that it would be restored within 12 hours.. 4 days have passed, yet the connection has not been resumed.. Kindly see to the matter and resolve...

This refers to my tatasky subscriber id: [protected] wherein i had recharged for one year subscription on 17/10/2016 and my connection was disconnected on 24/05/2017??? Even after paying for one year the connection got disconnected on 8th month of recharging. From 16th october till 27th october i tried calling to tatasky customer care but the call got disconnected after 8 - 10 seconds without speaking to customer care. For this...

We had a call with ur representative almost 10 days back to get a tata sky connection for a replacement of big tv and i have received a below customer id:
[protected]

But still i haven’t seen anyone at my home for connection setup, here is the phone number [protected] connected to this customer id

Please let us know your further steps on this and reply your comments here vijay. [protected]@gmail.com...

We took new tatasky connection in oct 2017, after installation we found that its remote controls volume button is not working and raised complaint for same. As a resolution of complaint tatasky customer care person told us they will replaced our remote control and i asked explicitly about charges and customer care lady told me that its in warranty and no cost will be charged. Even technician who came to home for replacing remote control never...

On 2nd november 17, big tv set top box was replaced by tatasky set top box as per instructions of big tv but till date the status is pending activation. Our patience is getting tested as it is more than 8 days since we could watch tv. Calls to customer care is waste as they give the same reply every time. They say we will be receiving call in 2 to 3 hours but till date no calls have been received....

Dear, Arvind Gupta sir,

I had booked online complaint on 8th nov 2017 because my tv was showing no signal. Today on 9th nov 2017 technician called on my phone, he was unable to find my home so he, very arrogantly spoken to me, he was shouting at me, saying he works for a big company don't have much time.

when he reached my home, he was very unprofessional, he resolved the signal issue.

He said...

From 1 month not able to see all the subscribe channel, charge 300 rs only for changing the address, the person who had relocated the tata sky connection had not check the frequency properly very very poor service and cutting cutting unnecesery charges... We want refund whichever channel we have not been able seen last 1 month... Hope will resolve in soon. Poor service....

I am not receiving signal after every two months . I have registered complaint but every event technician attend it after two or three days. You can check complaint history . Now also my connection is not working since 07-11-17 but nobody has attended it till this moment I.e. 09-11-17 @08.55Pm. I am going to close the connection ....

[protected] this is our consumer number our digi card destroyed we are unable to watch t v they are not responding to call we are trying to call them from past 4 days service is not good we have to wait more than 15 minutes in call to talk with consultant person then also we are not getting response from them help us we are paying more amount all are useless...

I am using tata sky from more than two years and the service i am receiving is not at all satisfactory. Most of the time signal strength is weak and on complaining to customer care they say they can not do anything except sending service engineer which again charge rs 250 for each visit. Service engineer do not carry any feedback form and checklist for the correction and neither they give any receipt. The channels strength again fails withing...