Tata Sky Complaints & Reviews

I had recharged tatasky account (Subscriber id : [protected]) on 26th oct 2017 of amount 1000rs through mytatasky.com. That transaction was unsuccessful. But amount got debited from my account. Bill desk was payment gateway. I contacted them, transaction was successful from there end as well. Then i contacted tata sky but they are saying that they are not able to see any recharge in there system so can't revert it back. I call customer care...

My issues is detailed in the email below that i sent on 13th nov to customer case and nodal officer, for which i never received any response

From: abhishek theass
Date: mon, nov 13, 2017 at 5:20 pm
Subject: kudos on awesome customer service
To: [protected]@tatasky.com
Cc: [protected]@tatasky.com

Dear team,

Through this email i would like to compliment you on the extra ordinary...

This is bn das writing from kerala.
I am a customer of tata sky having subscriber id - [protected]
My connection was migrated from reliance digital tv to tata sky services on 03rd nov 2017. And according to tata sky policy my reliance digital tv amount should be credited to my present tata sky account within 7 days.
Its 15th day as of now and my reliance digital tv amount has still not been credited to my tata sky account....

Tatasky used to hike their pack charges very frequently, this time they have done it without any intimation, reason they gave to raise the price is that added new channel, but dear tata sky, i'm not interested in you new channels, you cannot force your price on us, in the name o[censored]pgradation or addition of new channel. If its in year, thatks ok, but they change it very frequently. I think it was previously 285 for dhamal mix pack, now it...

I love tata sky as a company, which work with concept of having every employee as his boss. Unfortunately their employees took it granted and now behaving like, they are best and do not require any more customers.

I raised request for relocation, customer representative told me to pay 300 rs. Now their technician called me and said, sir i will only take care of connecting tv port to box, for wire routing you need to pay 300...

I have been migrated from reliance digital tv to tatasky. I should receive the balance amount from old account to new account of rs. 322. Please find the attached photos.

I have received as "dear tata sky subscriber, your reliance digital tv balance of rs. 37 has been credited to your tata sky account. Thank you."

I have asked them to give me detail how they have arrived rs. 37....

Dear tata sky, my name is "yogendra deo mishra" with tata sky subscriber id [protected] ; whose named you have wrongly saved as "ld mishra" on your site; i have been searching for ways to correct my name for days. Calling on your helplines hasn't worked out. If any incorrect information about me has been mistakenly saved by you, please correct it as soon as possible. To verify my details you can contact me at: archit. [protected]@outlook.com or...

I have paid yearly pack amount of rs.3289.00 on 2.7.2017.
It is up to 1.7.2018.

I have also paid rs. 1890.00 for tata sky + box with one year hd free.

I have also paid rs. 300 for # and fixing charges.

Now i am getting message that, from 20.11.2017 service will stop for recharge.

I want complete details regarding my account to my email.

[protected]@gmail.com

Pl...

We have been using the tata sky pack since last 10 years. I wanted to change my present channel package and i am unable to do it due to time shortage and therefore before a few monthsi have tried it from mobile but as such could not do it. Life is so much busy that i could not find time to carry out change of recharge pack.
Even i had contacted tata sky shops of my area before 6 months but they could not guide me for the reason best...

Dear sir
Subscriber id [protected]
On 19/11/2017 at 12 noon i made a complaint with tata sky at [protected] regarding tata sky set top box which was out of order.
We were told that the local office would contact us in an hour.
We got a call from [protected] saying that they would fix the set top box in at 3p. M. But when i contacted [protected] to confirm, (The time which the local office had given was 7:20 p. M....

I would like to bring your attention to the problems i face regularly while viewing my tv shows. The reception is erratic. I normally have to contend with extremely bad reception & customer service. I have paid for the complete year being assured of expecting good service, but on the contrary am regularly with no connection & the constant excuse is that due to poor weather conditions there is no signal. Most exasperating!!
I am not...

After facing repeated signal issue for around 6 months, no permanent solution was provided. Then a tata sky visited and asked to put a new part on our tata sky dish and took cash of rs. 875 for the part. 15 days later when we again faced the old issue, we come to know from another tata sky technician who visited my building that 1) the part was not correct and tata sky had no records of the said part replaced 2) the dish on which it was fit...

Dear sir/madam

My name is neela rao and my tata sky id [protected].

I have a complane that i have lost my old mobile number [protected].

In future my process in your company with my new mobile number that is [protected] and in future you contract me my new no. [protected] and my email is [protected]@gmail.com.

I have not been contact with you on the same reason.
It is also...

Hi there,

This is regarding rmn [protected] complaint. As per schedule technician visit and told to me that if you're are new user you will not get hd+ channel even if you subscribe hd.

Is this not funny...

Can you send someone who is aware of what the issue is and able to provide correct solution. It looks i am paying the the bill for hd and getting sd service.

As i already confirmed...

Dear sir,
We have 25 connection of tata sky setup box we are not getting signel properly and this the 3rd time we are complainting the we didnt getting service frfom past 3years we need service required its too urgent...

Tv programmes in skylinecity apartment 509 goes off saying rain and cable connection.
The problem is happenning for months and no permanant solution has been provided. If problem not solve in a week we will demand tata sky to be removed from the apartment complex.
This is the last and final warning
Venu gopal
[protected]
[protected]
507 block 3
Skylinecity apartments
Chandra layout br...

Hi my tata sky id no:[protected]- am a regular customer - i do pay every 6 months (Platinum package) even though i do not watch much tv.
Recently my charge was due - called executive - mentioned amount - paid on line - told me to keep set top box on - did that - after 10 days they have been harassing me to pay more and they are deducting money on a daily basis...
I am regular customer - paid 6 months as per their executive. Around...

We have activated "dhamaka" pack from the begining, but how does it activated to "sports" pack as base pack god knows. Few days back we have activated sports channel.
Dont know how did they activated the "times now" channel also.
This happened to me twice. Tata sky officials are activating packages without permission. Need an explanation that how does it happened....

I have tata sky connection since may 2016 and 2 months back i have bought an yearly subscription and since then iam only getting 27 out of 59 channels in a regional pack. When i called they tried all the technical steps and told me that they need to send a technician guy and it is chargeable. My question to them was, if i buy a tv or a fridge i pay one time and after its warranty period if there is any issue, i need to pay for technician...

Hello tata sky,

Hope you are doing great!!

Goodmorning to you.

I have taken a new connection by paying rs 7990 per annual which includes ultra pack hd channels for 12 months. I was committed by sales man and according to your receipt that i will get subscription for 12 months sd as well as hd channels. It has only been 3 months since i am using these services, but my hd channels are not working...