Tikona Digital Networks Complaints & Reviews

I have opted for tikona wifi plan and a few months before, I cancelled it and the tikona company employee has taken the router also. But today, I got many spam calls from fraud persons saying that they are working in Delhi high court and lodge a case against me if I do not pay the Rs. 1350. They are calling and saying that if the payment is not done within one hour, the case will be filed. I have totally paid all the dues some 7 months before...

Many time I face the issue Connected, no internet and it exists for almost a day. Whenever I try to register the complaint through mytikona app, app doesn't work and whenever I try to call customer care they either don't pickup or say Register complaint through app. I have been facing this problem for many days now but I don't know what should I do.
User id- "[protected]"...

Had purchased a new connection from Tikona Internet and paid Rs 4123 for an 40 mbps speed. The Installation hasn't been done even after 18 days and the guys don't respond.

Infact when we repeatedly call them, the y use abusive languages and threaten us with dire consequences.

Have esclated totheir Customer care with an cc to their EVP but no revert .

I demand my money back....

We have recently activated Tikona internet as our home network but the speed is extremely slow for almost most of the day, every day. We have sent multiple emails to their customer service but forget about the providing resolution they haven't yet acknowledge the emails. Nither their customer care is responsive to my calls.

The utmost speed is up to 0.96 Mbps and I opted for 15 Mbps....

With reference to my complaint no in Tikona 1-[protected], 1-[protected], 1-[protected] & 1-[protected], I have registered complaint with Tikona care, but my internet is till date not working. Today is the fourth day, the internet service at my home is totally down. Tikona is not responding. I told them to refund my amount for a day for which internet service is totally down due to break down from Tikona end. Also customer care no [protected]...

User id no.[protected] customer a/c no.[protected] i requested tikona to disconnect my connection because corona lockdawn period is over and no need connection.so pls disconnect ....

Many time on call, I told to close the account as none of the member are there on prescribed location because of covid 19.
Tikono was not working properly hence I cleared dues after 1st or 2nd billing cycle and asked to closed. Please find details below:
Billing Account Number:[protected] POS State: MH(27) User ID: [protected]

I had talked to CC in the month of March only to closed this account as it was not working...

Tikona user id [protected].

Ongoing issue since 2018.

Called Tikona customer care for Disconnection, Because moving to a new building and at my new address there is no permission to install tikona connection, customer care asked me to write an email.I wrote in the Email to disconnect my service . Still They did not disconnected my service.
They waited for the new month to start so they can bill me. br...

Tikona is making harassment calls, Emails and Sending harassment letters to me from last many months. They are forcing me to pay the amount for the services which I have not used. I tried many calls to customer care to disconnect services number of times before itself. l also emailed them to Disconnect services. They are charging me amount for the services which are already paid I have prepaid for the services which I have used. But still...

Hi, I enquired for a internet connection in my area through which I got call and msg from a no. He provided us a different for a different connection and the other person took money from us and switched off his phone. When I called this person who abused me to check about that person's status he simply denied of knowing him and started abusing me. He abused a girl who was checking for her own money. These people take money from people and...

I have raised a request for connection termination 2 weeks back. But still Tikona is calling and messaging me for recharge. I have no pending amount.
Please disconnect my connection effective immediate....

Hi

I Have bought new tikona service for my office 15 days back technician will given the connection in the direct to system router is not working till i have complained 2 to 3 times no one will respond worst experience till now we dont have the wifi connection pls solve the issue or refund my money we go with another broadband

my ID [protected]...

Dear Sir/Ma’am,

Customer Name: Akram Sayyed
Customer ID: [protected]
Earlier, I was using a plan of 10mbps for Rs589 including GST of Tikona Broadband and I got an offer for 40mpbs for same amount of Rs589 and when I had spoken to the customer care person regarding this offer, he told me that you have to pay in advance for 3 months which was 589*3=1767 and my SEP and OCT bill outstanding amount 589*2=1178+118...

My wifi was installed yesterday and today it has stopped working . And no assistance provided from the customer care doesnt even connect nobody calls back, my work is stuck because of the stupid services provided by you people. I want assistance today it self get this resolved right now. My touter is only showing two lights
The person. Who came for putting wifi is bot receiving my calls, i called him 50 times and the one who installed...

Hi Team,
Broadband ID : [protected]
I raised a tikona broadband disconnection email on 14th May, followed by 15 th May20 on [protected]@tikona.in, as there is no other mean to reach out to tikona customer service, also final email sent on 18th May.Post which on every call i received from tikona i have informed the same, also forwarded email to Mr. Arun Gour .After informing them multiple times even nobody came to collect modem...

No internet...

Hello Sir,

I have purchased a prepaid plan of 6 month, starting from 27/07/2019. my TIKONA Service ID No [protected] & Billing Account Number[protected].
It was ending on date 26/12/2019. But, as I have to make a relocation to a new address, I had placed a request to close my internet connection through application.
I have placed that request (I guess) 20 days prior to the due date i.e. 26/12/2019. So, technically,...

I got a call from Tikona Lawyer today telling that the company has filed case against me in CIBIL for not paying bills .Please note that these bills are generated after I stopped availing their broadband services as I moved to a different address .
Before shifting I had tried to contact tikona customer care ( [protected]@tikona.in ) to disconnect my broadband connection, I also tried to call their customer care number[protected]...

After making do the payments there executive came to our house and denied stating there is no connectivity available in this vicinity. it has been more than a month now they are not giving money refund. moreover their staff Satish Devtwal started using abusive language during followups. whereas he has never called upfront to give any details....

SIR,
Took connection of tikona brodband service on 5th of this month(USER ID:[protected]).i paid 3k for 6 months connection 15mbps no fup.but now leave speed and fup i am suffering from continuous disconnections.1st day when i talked to customer care i told them i want 25mbps speed atleast.but they told its not availabal for now because of heavy demand.they offered me 15 mbps i said ok i will manage.whan first 1-2 days disonnection...