Videocon Industries Complaints & Reviews

Customer ID: 96508180
Name: Saurabh

It is four time where Videocon d2h have changed my package from lower price to higher price without information & and continuously keep cheeting, When i have spoken with CC more 30 times he is not ready to provide solution, although he advising that you can change your package, even his Nodel officer also not ready to do help...post 31 min discussion he lost the patience and started...

This is Dr. Dhavala G S Murth yusing VIDEOCON D2H since 4yrs, A/c number:[protected] have been facing issues with the HD DVR 1TB STB since 15days.. Initially I have registered complaint on 29/03/2017 with complaint Id:[protected] which was unresolved till today..

To My surprise the complaint was closed with our any resolution and thereafter several complaints have been raised automatically with the following Complaint Ids:[protected];...

I have note complain in morning in videocon d2h for not conact my tv now i am talking once again in customer care he has told me you have to pay Rs.200/- for coming enginer to your office...

Hi,
I had purchased the 55'' Videocon Television from Vijay Sales, Mumbai on 25/10/2014
A couple of weeks back, the television started causing issues where I could hear the sound but was not able to see the screen. So, I called the technician at home for inspection.

When he came home, he checked it and told me that the panel has stopped working. He said that the TV will be replaced as we are under the 5-year...

I got very cheap quality remote control for my HAD STB. It stop working in 2 months without dropping or physically damaging (Normal Use). Then I purchased new remote(from authorized dealer)...but sadly it also stop working in 1.5 months without dropping it. Very Bad CHEAP quality product. You should suggest me some better solution. I want replacement of remote control without any money. Sad, unexpected and specially WORST Experience with...

My name kishor jangid
Add.dhawa jodhpur Rajasthan...

Customer ID[protected]...I want to add Sony Six (423) to my a-la-carte pack as soon as possible...Despite repeated attempts to contact the customer care executives, I always hear the voice that all the customer care representatives are busy...and...there seems to be no reponse to the emails I have sent to [protected]@d2h.com as well. I have tried all the following numbers with little success:[protected],[protected],[protected], 1800...

I purchased Videocon LCD under Videocon Paisa Vasool offer where in I am entitled to receive Rs.10000.
However, when I call customer care they say they do not identify this offer and requesting to contact dealer.

Dealer is not reachable on phone

Date of Purchase : 07/06/2010
serial number -VG/0510/14372
Delear shop - A P LOTALIKAR, SALACELATE, MARGAO MARKET, MARGAO, GOA -403603
-Refund...

I purchased videocon tv under videocon paisa vasool offer where in i am entitled to receive rs.5000.
However, when i call customer care they say they do not identify this offer and requesting to contact dealer.
I have shifted and dealer is not reachable on phone

Date of purchase : 29/05/2010
Model no. 2202
Dealer: next retail, chennai, tn
-refund amount of rs.5000...

There is no any action taken by Service provider with respect to complaint no.GUR[protected] dated 28/03/2017 and old complaint no. is GUR[protected] dated 04/03/2017.
Videocon Service provider cheating the customer and no any positive action taken by manufacturer. Zonal Service representative also not interacting with customer in positive way.

My last complaint details are as under
Dear sir/madam
I have...

Hi i am using videocon d2h from the past 7 months. my digital receiver has been stopped working from past 7 days. i have raised many complaints to them. there is no reply from their side and no any engineer visits our home or even called me.

My videocon Cust ID is :[protected].

if i ask for refund they are saying that there is no refund option. i have raised many complaints and its been already 7 days my d2h...

Sir/Madam,

I complained two time to videocon d2h but no response from there....

This is sheer non sense thing.you people are producing the offers just for fooling people around. Nobody in the customer care department is at all concerned to reply or answer wisely or even try to understand the query. You people are makinf the offers and providing fake adresses for claiming the offer amount. I have purchased a Satellite LCD TV model no. 2201 in the year 2010 whrein videocon has offered to payback the amount of 6500 Rs,...

All,

On march 28th, 2017, i purchased a videocon 50" television from vijay sales (Kharadi). At the time of delivery of the product i was told that i need to call videocon d2h customer care and give them a ddb registration serial number to get the stb activated.

On march 29th, 2017 i contacted customer care and was told to contact the dealer as the serial number given was not registered with videocon d2h customer...

Dear sir please salove my problem iam recharge in 200 rupes in paytem but showing the pending progress and my amount is debeit in my account 200 rupes please return give my amount in my account why comming this problem iam very suffer this problem iam a regular costumer in paytm please salove the my problem ima recharge date[protected] videocon d2h 200 rupes please resend my ammount aim waiting foe this iam not recived amount please do it...

Please be informed that I been facing issues with D2H service and the worst part is there customer support crew. My EPIC channel (Channel no.151) has suddenly stop without any notice to me. I spoke to their Support crew and been inform that its been moved to active service and now I have to watch the epic channel is lower quality and in much smaller window.

This is insane and not excepted, When I paid for the channel and subscripted...

I purchased a Videocon Refrigerator and Videocon D2H on 29/02/2012. As per terms and conditions, Compressor of the said Refrigerator was under warranty for five years, however, the fridge stopped working from 21/02/2017 and I lodged a complaint on 23/02/2017.

On complaint your engineer visited my house on 25/02/2017 to check the problems and found that there is problem in the compressor. He charged Rs.400/- towards visiting...

Sir, on 19-3 2017 at 3.24 one of your colleague by name Roopa called my number [protected] and informed about the recharge offers. In that she told if we recharge for one month another month subscription will be free, similarly she told for six months and one year also. And she also told that the offer will be over by[protected] and immediately after recharge we will get the message of additional subscriptions. Accordingly I recharged for...

By mistakenly recharge to another's subscriber...

Hello my name is bhavish wagh from pune. My customer id is[protected] and contact no. Is [protected]. From last 2 month i frequently getting a message of signal not available for no reason. I can understand if the rain comes it should display such message, but how can on a sunny day this issue occurred. I reached out to the customer care regarding this issue and they informed me that i will be charged 200 for engineer visit. So the question...