Vodafone India Complaints & Reviews

Vodafone connection and network issues in BTM firststage
there is signal week age and there is no tower

Vodafone — network problem and echo voice

Respected Sir,
My number Was [protected] as i am residence from Ramanaickenpet village,Ambalur via,Vaniyambadi taluk,My Area Tower was not working and echo voice problem as i am complaint already three times but not response so please solve my problems

Dear Sir,

I have been facing Network Problems, at my residence on 1st Floor in New Friends Colony, from last 5-7 years, Even After repeated complaints & numerous visits of Vodafone Team to my House, i have been only given assurance that it will be recitified soon, the network team is working on it.

I wonder the level of Network team which has not been able to resolve the problem in 7 years.

I will soon change to Reliance, which works perfectly fine at my place. Also would recommend everybody dont buy Vodafone, no service support at all.

Anuj Jain
[protected]

Vodafone — Extra charges on monthly bill

the extra charges charged in the monthly bill (Bill Number#[protected]) for the month of November 2007. These complaints have been registered by the Customer Care Executive named Mohd. Azim Sheikh at 2.30pm IST on December 2nd 2007.
Complaint Number#[protected] refers to Debit Reconnection Fee under Misc. Credits/charges in the bill foil, on discussing with the Customer Care Executive I came to know that this charge is due to exchange of faulty SIM, it’s very disappointing to see this charge to be put on the customer/consumer, since the SIM card being the property of Vodafone if there is any technical fault in the same that has to be addressed by the company and why the consumer is being charged for something which is not his fault, if I would have lost my SIM then I would be more than happy to pay off the same charges, for instance if something goes wrong with my handset is it my responsibility to get it rectified or Vodafone’s.
Complaint Number#[protected] refers to SMS local under Messaging Charges in the Bill foil considering the fact that on the 96 messages the discount offered is 96 then howcome the Net Charges Rs.22.20 are being charged by the consumer.
It is very astonishing to see such mistakes to be made by a leading Telecom company like Vodafone; also it’s hard to believe the kind of double standards maintained by the company while putting unnecessary charges on the consumer overlooking the TRAI guidelines put for all telecom companies in India. It’s not the matter of few hundreds of rupees but it’s about the ethics and reputation of a company which is used to play with trust of their consumers. Regarding these complaints I was assured to receive a call from an official to clarify about these charges by Mr.Azim on December 2nd 07 itself before 6 pm and then instead of a call I received a message on December 2nd 2007 at 8.30 pm saying my complaints to be addressed by December 4th 2007 but as expected there is no such call to address to the mentioned issues. I would really appreciate if you can look into the matter and get back to me with the solution for the same. My bill due date is December 12th 2007, hoping for some corrective action by then.

Yours sincerely,
Rohit Sood
([protected])

Vodafone — Extra monthly charges

Dear
Sir/Madam

I had taken a phone no.[protected] from the hutch as one year advance rent of Rs.499/-. After completion of one year, I have received a bill with the charges of one year advance rent as well as 149 monthly plans (Like Clip Charges, mobile to mobile-mobile rental, vodaphone pack etc.) without any intimation. It means two plans have been activated in a single no.
I have paid the further bills, after making the complaint a number of times against the same. But unfortunately there is no proper response from the vodaphone. I have suffered a lot from the bad services of vodaphone.
Kindly do the needful.

Thanks & Regards,

Navin Kumar Tyagi

vodafode — extra charges in bill

sir
my name is sandeep nd no is [protected] i was requested change my plan at 24 july-08 on your vodafone store sec 11 pkl but my plan change on 21Aug 08 after one month in witch my bill genrate on 6 july 08 so this is totly ur mistake now i want waive off my all charges otherwise disconnect my no [protected]
Regards
sandeep verma

extra charges in bill
sir
my name is sandeep nd no is [protected] i was requested change my plan at 24 july-08 on your vodafone store sec 11 pkl but my plan change on 21Aug 08 after one month in witch my bill genrate on 6 july 08 so this is totly ur mistake now i want waive off my all charges otherwise disconnect my no [protected]
Regards
sandeep verma

Sir, my name is sudheer sanodiya s/o shri mehtab sing sanodiya, Seoni(m.p.), i am a vodafone tower to this amount 5000/ your company G.M. mr.Pawan duyaal A/C[protected] ICICI Bank this amount 5000/ deposit date 07/08/09 Branch Seoni(M.P.) i am this file no.276, Your compny do not tower your plate till date. thanku

Buddy, Vodafone is not an indian brand... so there are hight possiblities for the court to favour your side, if you file a legal compliant.. If you do not have time to roam to court just cancell the line... its waste to brak at dumb dog..

Vodafone — prepaid connection is not started.

Dear sir or madam,
my new prepaid connection is not started in 12 days.
baught by: vodafone mini store jankipuram lko.
my mobile no.is [protected]....

SIM — Services

I had purchase a Idea SIM of Haryana about one & half month ago with ID Mobile no. [protected] and after eight or ten days services closed. Then I deposited my ID twice but no services is started. Your Dharuhera Idea Office service is very poor they don,t response about this matter.

Vodafone — service not started

hello, i m lavjeet (Mb No.-[protected]). i had paid rs 96 for internet services on my mobile. but it almost 2 weeks that they havn't startted service. i had called hem several times but they always said that we r working. earlier also i had suffered with the same problem but i ignored. but now it is too much. i dont know what to do

Hi.
I got the matter resolved. It did take alot of visits and repeated call backs. The Store Mangaer at Vashi helped me with the problem.

However, you must keep a quality check for the cutomer attendants at your store (especially Vashi and Santacruz).

Vodafone — ACTIVATE GPRS SERVICE

dear sir

i ve Mobile No.[protected] from many year. Today Company had activated GPRS Service on my Mobile No.[protected]. and deduct my balance Rs21/- on my account. But i call help centre and remind this service but he/she not response me. i said u this Pls return my balance on my Mobile No.[protected]. and strictly action against this mobile company

Vodafone — misbehave and

Hi !
Sir this is very rediculus that these guys of vodafone are setting the bad example, o[censored]sing these goons to take the payment which is still existing numbers, sir i m feeling so harrash of these goons since last two weeks, is there any one to rescue my rights, or where should i appeal. there is one call every day i m getting from [protected] and this lady not even sense to talk, she always use very abusing language which is not bearable to any society.

Thanx n regards,

Appellant
Virender Bhatt
[protected]
[protected]@rediffmail.com

Vodafone — MISBEHAVOUR

RESPECTED SIR/MADAM,

I am Mammohan mehta and i am a user of vodafone postpaid conection no.[protected].
But very regretfully i am telling you that yesterday i got a call from one of your exicutive
and his way of talking was quite irrespectful and wrong. [protected] was the no. from
which i got that call . i unfortunately i have forgot the name of that person who did that
call to me.That person gave me a threat that the next bill you will get will be over charged
by 700 rs. . and i am very depressed after knowing this that such kind of persons are working
with such a big company like vodafone. So pls sir take nessesory action for these kind of
irresponsible people.

Thanking You.

With regard.

From :- Manmohan Mehta

Sir,
I am a Sivachariyar(Hindu priest) in a lord siva temple. One Mr. Kathamuthu called me to my land line phone and misleading me and cheated me by means of money. He called me from the phone number [protected]. Hence I request you to please let me know the details of the owner of the phone number to get me my money back. I hope that you would oblige in this matter.

Thanking you,
With regards,
V.Ananthanarayanan.

Vodafone — misbehave

hi my name is siddharth and mobile no [protected] i made a call to vodafone customer care at chandigarh to know why im charged with rs10 every weak but one of your customer executive who misbehaved with me by saying (ek baap ki alod hai to waite n watch) i just want to know that what kind of services you are providing to your customer?????
i request you to take some action agains him.

Vodafone — threatening from unknown number

[protected]
i want details of this number .he is threatening me with abusing languages

my email id is [protected]@gmail.com

Vodafone — misbehavior

I received a call from a vodaphone representative on 25th June, 2009 at 4pm from [protected] offering some postpaid connection. I have never come across a more rude person than him. He had no manners and behaved extremely bad way. In disgust, I cut the phone then he called back and said foul things. I am planning to leave the vodaphone connection and switch to Airtel.

Vodafone — Misbehavior .

Unlimited Misbehavior with the customer by Mr. Somnath Shom ([protected]) of Burdwan - West Bengal, do needful.

Vodafone — threatening customer

I was using Vodafone for past 3 year in chennai. I started facing a problem from Deceber 2009. The problem was that my messages were not being delievered to one no of other network. I complained to customer care many times and everytime they respond that their techincal team is working and will resolve in 5 days. Finally I informed to customer care that I will not pay the bill if issue is not resolved till next billing cyle and I clearly instructed the cumstomer respresetative to mention the same in my complain. I waited till january 2010 to get the issue resolved but they dint resolve it so i decided to close the connection and sent a requested mail to vodafone care to stop the services. Since till that day they dint resolve the issue so I dint pay the bill as I had mentioned very clearly to customer representative. I had suffered a lot while talking to customer services. Now they are using very abusive langauage and threatening to my friends and family. They are menatlly harrashing my friends whome I had made calls in past. Please help me out. Thank you very much

Hi Shailesh,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y962qcj and we’d be happy to help.

Regards,
Vodafone Customer Care.

Dear sir
Your staff behavior at manpada thane, maharashtra ministore is not
good at all. After submission of all identifica tion and address proof document
connection not activated. My phone no is [protected].In this year I have submitted document 03 times . Now I don't want to continue .Please refund my leftover balance.

Vodafone — Threatening

please sir i am getting some threatening calls from this number - [protected].
don't let this guy know that i posted this no' here. actually some one is calling my friend unnecessarily and causing trouble and then called me up to threat.
i want full detail of this no'. u can even check its incoming call on my no' dat is [protected] for your verification. But please help me out sir.

Vodafone — unknown nos

i'm getting unwanted calls form a vodafone number ([protected]). can you email me the contact details of that particular no.

Vodafone — Bill not received on time

Hi,

My Name is Aadil hidayet Khan and my no. is [protected].I have not received my Jan'12 bill till the date. For that I am continues following with vodafone for my Jan'12 invoice. My billing cycle 6th every month but till date I have not received soft copy/hard copy. I have complain against this issue to vodafone three times (complain no. [protected]) but no one ready to resolve. In my organisation there is cut off date for reimbursement before 15th every month after that they will not ready to clear any bill. As per vodafone suggestion I have activate Go Green services so that they will send soft copy of my bill within 4 days after bill generate.
Now who will take responsibility to pay my Jan'12 bill.
I need you help regarding my frustration on Vodafone because they always behave like casual on any issue. .


Regards,
Aadil hidayet Khan
[protected]
[protected]

Sir, I am a customer of vodafone company. My vodafone Mobile no. [protected] . Vodafone company did not provide me post paid bill details since a along time ago. Hense I want to the company to provide the bill details in my e-mail ID- [protected]@gmail.com .Because not provide the bill details in time, I do not pay the amount of bill in time. Due to not pay the amount of bill in time, company many time charges late fee. This is not my fault. This is the fault of vodafone company.

Vodafone mobile — Mobile damage

Hi sir ,

This is srinivasa. I bought a Vodafone Mobile (Model 228 FM). After 1 month the screen was damaged . I contacted the nearest Vodafone center 4 times till now(since 2 months). It has 2 year warranty. But they are saying that 700 rs is being charged for the same(It is increased from 200 Rs to 700 Rs now ).I asked about the Changed charge. They are not giving the proper response.At last they said that What ever you can do that you can do. If the service provider is not responsible for the same who will be the responsible.regarding the Charge I contacted the Vodafone customer care and I have the complaint number .
Please give me an advise for the same.

Thanks & Regards,
Srinivasa

Hi Srinivasa,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/dGNIp and we’d be happy to help.

Regards,
Vodafone Customer Care.

Very strange to see that how Voda Sale guys make us fool . My self sushil upadhyay from Wagholi Pune - bought an internet connection
against an assured and agreed plan 599/- 2G, 256 kbps per month .

Scene starts from 10th march 013, Sales person smart man came at my home, gave me big big words, I thanked him for his dedication towards the customer.

Ah then my turn of follow up starts after 4~5 days, good, daily assurance for activation, and Mr Asad also came to console in mid way on phone, and assured it to be activated in two days. No results, I wrote emails to Nodal Officer, after 4 days a response came, with a word i.e sorry, and, , , , so, , .
Result is>> on 31march I went to Croma through I bought it, and given the dongle with sim back to the concerned . Today on 4th April 013 he called me that my internet con. is ativated yet I thanked him . But when I checked email, it offers me plans for confirmation as there is no plan which I was confirmed at the time of sale - and yes believable is that Croma person has today repeatedly confirmed that 599-unlimited 2GB-256 kbps- while talking on landline phone . Let us see what happens. I have prepared my self for taking serious step . let us see what happens.

sushil

i reacharge with 2g 199 today it is not working i am tries more than 1 hour the wep browser is not open
the are wasting my money and my time i never seen like this kinds of bad connection in my past experience...poor network but they cant change there character because it is evey network happit...it is heaeacque for only indian people very very innocent me also...oh my god who will punish them, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Waste of money .I never see this type of network speed...waste 100 out of 5

Vodafone online recharge — 222 top up

hi

i have refield my mobile [protected] with the amoount of 222 through vodafone online recharge using netbanking (BANK OF INDIA), vodafone company have deducted the money from my acount but i dint recived the refil amount from the vodafone serviece center

Vodafone — Recharge not done, money deducted from account

Hello, I have tried to recharge my vodafone number [protected]. Rs 222mdeducted from my account and recharge not done. I got this message from the bank. An amount of INR 222.00 Debited to Ac XX0259 on 03-MAR-2013 21:42:17 on account of NET TXN: BILLDESK MYBK[protected]. Please do the needful.


Vishnu.S.P
Kerala
[protected]

Vodafone in — REQUESTto contact

SIR,
I GOT 500,00,000$,BUT I SEARCHED YOUR WEBSITE &I'M UNABLE TO CONTACT DR.BROWN .......................................SO,I REQUEST TO CONTACT AT MY ADRESS SHAIK SUBHANSAHIB,D:NO..26-29,MC PALYAM,NEAR CURRENT OFFICE,PALAMANER,CHITTOR DISTRICT,ANDHRA-PRADESH,INDIA OR AT [protected] OR [protected]

Vodafone Prepaid — callertune and deduction of money

my number is [protected]
1)on 02/02/2010
18.24RS was deducted from my prepaid account unnecessarily
2)the caller tune was added unnecessarily without my requirement,
so kindly remove it
3)there is no customer care services who can respond on my complaints.

THANKS
SURESH SINGH

Hi Suresh,

We hope that your concern regarding Caller Tune service has been addressed. However, as requested by you, the detailed prepaid bill of January 2010 shall be delivered to you, if you follow the simple procedure as informed by our customer care team. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — unwanted caller tune resulting deduction of prepaid amount.

Sir,
I have taken new connection 40 days back & i made a recharge of Rs100/- .after two days back i found that whole amount has been vanished & my account is showing negative balance of Rs. -13.62/-. I immediately called to customer care who did not reply me convincingly & refused to provide any call details.
Fearing this I did not recharge after that as my Recharge amount will vanish again.Kindly look into the matter at earliest or i will be left with no option to surrender this number.

Balkrishna Begrajka.
[protected]
[protected].

Vodafone — Harresment

Respected Sir,
Please help me to find out the call history (incoming / outgoing) and messages (incoming / outgoing) of a Vodafone number [protected]. Please help me. Even i am a vodafone customer still i dint get response from Vodafone. Hope i get this records (history) within 24 hours on my E - mail ID i.e. [protected]@yahoo.co.in

Please do the need full,

Thanking you,
Your's Sincerely,

Prashun.

Vodafone — Mental Harresment

HI All,

I am readlly frustrated with Vodafone. They are doing mental harresment to me. I took prepaid phone no [protected] for my parents. When i took phone i said that i dont want any message/promotional. They gave with assurance. Unfortunately, i dont have written proof.
2 month back, they asked me to send message to their call center then i did that. It did not stop.
12th May, 2011 : I talked to customer care in Infosys office, I send email as well. get those promotion ect. to unsubscribe. I came to know taht some unknown services are started which cost me 45/-. They confirmed that no no service is active but they can not reverse money.
16th May ; again 15/- deducted.
i sent email, i called [protected] times but no result. Please help me.

My no : [protected]

That was already done. But You can look at email sent by Vodafone care on 12th May that everyone has been removed then why i am charged 15 on 16th may.

Please call me at [protected]